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Outlook public folders no longer available

Since the end of November last year December public folders are no longer be an available functionality for staff. If you are still using public folders in Outlook to schedule meetings, for example, we recommend that you switch to alternative solutions.

What are public folders?

Public folders are designed for shared access and provide an easy and effective way to collect, organise, and share information with other people in your work group or organisation. 

Public folders are available in the following Outlook clients:

  • Outlook on the web (formerly known as Outlook Web App) for Exchange 2016 or later

  • Supported versions of Outlook for Exchange server.

  • Outlook for Mac 2016 and Outlook for Mac for Office 365.

What does this mean for me?

Although public folders were generally used at the university we now have alternatives which fulfil the same function possibly even better. If you are still using the public folders, depending on what you use it for, we would suggest that you enquire with the IT Service Desk regarding an alternative solution.

What are the alternative solutions?

Room or venue bookings can be facilitated by requesting the creation of a Resource Mailbox. For group collaboration, a team within MS Teams would be suitable for that use case as it allows members of the team to collaborate on documents and keep track of communication within the team.

[ARTICLE BY BRADLEY VAN DER VENTER]

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