%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20240923231030+00'00') /ModDate (D:20240923231030+00'00') /Title (Report 09-2024) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 5399 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 225.302 521.469 521.432 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 225.677 520.719 520.682 re S 0.773 0.773 0.773 rg 61.016 241.052 m 550.984 241.052 l 550.984 241.802 l 61.016 241.802 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(BEFORE YOU RESIGN OR RETIRE )] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(You've packed up your office, said goodbye to your colleagues and you are ready for your new job. But what happens to )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(your sun email address, your data or any electronic services you used while working at Stellenbosch University?We have )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(a few tips and instructions.)] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(As soon as your active role as staff expires, all your electronic services also terminate. This process is necessary to )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(maintain a healthy and secure network and to ensure that unused, dormant accounts are not used for nefarious purposes )] TJ ET BT 61.016 573.475 Td /F4 9.0 Tf [(by cybercriminals.)] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(In other words, from the date when your service at SU is terminated, you no longer have an active role at the university )] TJ ET BT 61.016 542.497 Td /F4 9.0 Tf [(and you can no longer use university services. In this event, you will receive anemail from helpinfo@sun.ac.za informing )] TJ ET BT 61.016 531.508 Td /F4 9.0 Tf [(you that your username will expire.)] TJ ET BT 61.016 511.519 Td /F4 9.0 Tf [(To ensure that you are prepared in advance, we also suggest you do the following )] TJ ET BT 390.191 511.519 Td /F1 9.0 Tf [(at least three months before you )] TJ ET BT 61.016 500.530 Td /F1 9.0 Tf [(leave the university:)] TJ ET BT 78.360 480.557 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 480.541 Td /F4 9.0 Tf [(Create a )] TJ ET BT 128.033 480.541 Td /F1 9.0 Tf [(new email address)] TJ ET BT 208.070 480.541 Td /F4 9.0 Tf [( for yourself \(if you don't have one already\) )] TJ ET BT 91.016 469.552 Td /F4 9.0 Tf [(There are various options, for example, Gmailor Yahoo.)] TJ ET BT 78.360 458.579 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 458.563 Td /F4 9.0 Tf [(Activate your )] TJ ET BT 145.538 458.563 Td /F1 9.0 Tf [(Out of Office)] TJ ET BT 200.042 458.563 Td /F4 9.0 Tf [( function on you sun.ac.za Outlook mailbox and )] TJ ET BT 91.016 447.574 Td /F4 9.0 Tf [(indicate in the message what your new email address is, in case someone )] TJ ET BT 91.016 436.585 Td /F4 9.0 Tf [(needs to contact you.)] TJ ET BT 78.360 425.612 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 425.596 Td /F4 9.0 Tf [(If you use your @sun address for your )] TJ ET BT 246.221 425.596 Td /F1 9.0 Tf [(banking, Facebook, DSTV or )] TJ ET BT 91.016 414.607 Td /F1 9.0 Tf [(iCloud accounts or any other services or social media)] TJ ET BT 322.100 414.607 Td /F4 9.0 Tf [(, change it to your )] TJ ET BT 91.016 403.618 Td /F4 9.0 Tf [(new email address. We would also like to urge you to keep your work-related )] TJ ET BT 91.016 392.629 Td /F4 9.0 Tf [(and private emails separate. Rather create a private email address for your )] TJ ET BT 91.016 381.640 Td /F4 9.0 Tf [(personal correspondence.)] TJ ET BT 78.360 370.667 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 370.651 Td /F4 9.0 Tf [(If you have any )] TJ ET BT 154.556 370.651 Td /F1 9.0 Tf [(personal data)] TJ ET BT 213.074 370.651 Td /F4 9.0 Tf [( on your electronic work devices or network )] TJ ET BT 91.016 359.662 Td /F4 9.0 Tf [(storage \(G: or H: drive\), remove it and store it on your own external hard )] TJ ET BT 91.016 348.673 Td /F4 9.0 Tf [(drive or online cloud storage, for example,Google Drive or OneDrive)] TJ ET BT 78.360 337.700 Td /F4 9.0 Tf [(5.)] TJ ET BT 91.016 337.684 Td /F4 9.0 Tf [(Make sure that your relevant )] TJ ET BT 207.566 337.684 Td /F1 9.0 Tf [(work-related data)] TJ ET BT 282.086 337.684 Td /F4 9.0 Tf [( is accessible for further )] TJ ET BT 91.016 326.695 Td /F4 9.0 Tf [(usage by your colleagues and the university after you leave. However, do NOT give your password to colleagues )] TJ ET BT 91.016 315.706 Td /F4 9.0 Tf [(when you leave the university as this poses a security risk.)] TJ ET BT 78.360 304.733 Td /F4 9.0 Tf [(6.)] TJ ET BT 91.016 304.717 Td /F1 9.0 Tf [(If you need any assistance)] TJ ET BT 205.064 304.717 Td /F4 9.0 Tf [(, contact Information Technology and one of our technicians can assist you.)] TJ ET BT 61.016 284.728 Td /F4 9.0 Tf [(Students who are graduating or terminating their studies can find the necessary information)] TJ ET 0.373 0.169 0.255 rg BT 426.686 284.728 Td /F4 9.0 Tf [(on this pamphlet)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 426.686 283.577 m 492.719 283.577 l S 0.153 0.153 0.153 rg BT 492.719 284.728 Td /F4 9.0 Tf [(compiled by )] TJ ET BT 61.016 273.739 Td /F4 9.0 Tf [(the IT HUB.)] TJ ET 0.400 0.400 0.400 rg BT 61.016 255.250 Td /F2 9.0 Tf [(Posted in:E-mail,General,Tips | | With 0 comments)] TJ ET q 150.000 0 0 149.250 400.984 340.082 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 426.6857 283.8952 492.7187 293.0527 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2018/06/if-you-leave.pdf) >> endobj 14 0 obj << /Type /XObject /Subtype /Image /Width 200 /Height 199 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 67726>> stream !ExifMM*bj(1r2i ' 'Adobe Photoshop CC (Windows)2018:07:19 14:26:56Ƞ&(. 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“Sextortion” scams

Tuesday, April 28th, 2020

There has been a resurgence of “sextortion” phishing scams recently but with a slight twist.

“Extortion phishing” or “sextortion” is an aggressive form of a phishing attack that targets potential victims in an e-mail demanding bitcoin in exchange for a promise of non-disclosure of an alleged sexual offence.

The aim of these sextortion e-mails is clear – to force their intended victims to pay up for their silence, or the footage will be shared on social networks. Ultimately this is a typically insidious scam that could easily snare an unsuspecting user.

This variant however has an added twist, in that the phishing scammers are displaying a stolen password (from other websites) that their victims use, to grab their victim’s attention.

It is usually those other websites (e,g,. hotmail, Instagram, Paycity or Facebook) that hackers use to gain access to our data, so changing those passwords are very important.

As in the example below we received earlier this week:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Several students and personnel say that they have also received similar phishing e-mails, and that password that they had used were displayed in the subject line. They were all concerned that their network account was under attack.

If you receive such a mail, there is little danger to you UNLESS you

  1. respond to the sender
  2. still use that same password for other non-university accounts and use a variation of that password.

If it is an old password that they are displaying, then the danger to you is relatively small, but if you are still using it on a different website or application please change and update immediately.

[ARTICLE BY DAVID WILES]

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Phishing emails, SMS and WhatApp messages offering payment relief during lock down

Wednesday, April 1st, 2020

A new potential threat has emerged as we enter the 2nd week of the national lock down and facing the beginning of the new month with bills  to be paid.

Phishers are already targeting the South African public with so-called COVID-19 phishing scams, attaching malware infected attachments and encouraging victims to click on a link to download “important information about the COVID-19 pandemic”.

However this week’s scam involves emails, SMS and WhatsApp messages being sent with information about “Payment Relief” from South African banks.

While it is true that most major South African banks are offering payment relief measures to their customers, phishing scammers have grasped this opportunity and adapted their tactics to send emails with content like the following:

“Dear Valued Customer,

“At ABSA Bank, we realise that this is a difficult time for our customers and businesses whose financial means are being negatively affected. After careful consideration and engagements with The Minister of Finance the, Hon. Tito Titus Mboweni, we are pleased to offer you, as a valued customer, a once-off access to a comprehensive relief programme. Please click on the following link to see if you qualify for payment relief.

VERIFY YOUR ACCOUNT

This is a once-off offer made to selected customers and will close at midnight on 2 April 2020.”

This is one such e-mail, but similar scams with forged identities from other South African banks, as well as Whatsapp and SMS messages will also surface. Note the specific deadline and the call to verify your account. Your bank won’t ever ask you to verify your account by email and certainly won’t give you a day to make such a decision. 

If you need to make use of a relief programme, rather contact your bank directly than reply to an online message. 

Here is a collection of the current verified details for payment relief from South Africa’s 4 major banks:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 [ARTICLE BY DAVID WILES]

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Sending emails to large groups

Monday, March 2nd, 2020

Occasionally it is necessary to send emails to external students or other large groups of people who are not part of the sun domain. If you are currently using Outlook distribution lists we recommend that you switch to the much more user-friendly and functional Sympa mailing list management platform.

The reason for this is that Microsoft has started to limit the number of emails a sun email address can send to to 30 external email addresses per minute. Therefore, if you send to more recipients, Microsoft automatically blocks your account as their attempt to prevent spam. More detailed information on Microsoft’s policies regarding email limits, can be found on their website.

For many years the university has been using Sympa as mass mailing solution successfully. In fact, many of our staff and students use it to administer their lists. 

Sympa is a mailing list management (MLM) software and has its roots in the academic computing community in France. Its name, which is an acronym for Système de Multi-Postage Automatique (i.e. Automatic Mailing System), also means “nice” or “friendly” in French. We’re not sure exactly why the French decided to call their mailing list system “nice”, but we can confirm that it is “friendly” to use.

By using Sympa as a platform for your group emails, you will have better control over your emails and access to handy functions such as:

  • appoint one or several moderators;
  • manage subscriptions and unsubscriptions;
  • add a shared document web space at the subscribers’ disposal;
  • answer questions from subscribers and potential subscribers about the list
  • read the list archive;
  • search in the message archive;
  • review members of the list;

As you can see, Sympa offers much more functionality than your normal Outlook distribution list. Any staff member can use Sympa, simply go to https://sympa.sun.ac.za/sympa.
If you need any assistance in setting up your Sympa distribution list, please log a request for assistance on the ICT Partner Portal.

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Posted in Communication, E-mail | Comments Off on Sending emails to large groups

New warning banner for your email

Tuesday, February 4th, 2020

The nature of cyber-attacks is always evolving and Information Technology, with the help of staff and students, has to do everything within our power to try and prevent them.

In an attempt to tighten cyber security on campus, we will soon provide a new warning which can identify the origin of an email. By establishing the origin of email, it’s easier to protect against cyber security risks such as malware, spoofing and phishing. 

From now on, every time you receive email from outside campus a yellow banner will be displayed at the top of your email:

Click for a larger image

 

Click for a larger version

When staff or students receive a potentially dangerous email which seems to have been sent from a colleague with a sun.ac.za address, they will immediately be able to see that it is, in fact, not from their colleague, but from an address outside the university.

Just keep in mind that the banner does not indicate that the email is necessarily a security risk, but that the possibility exists and that you need to be extra careful when responding to it.

We will continuously assess the effectiveness of this decision and reconsider if necessary. For any additional enquiries, please send an email to help@sun.ac.za.

Email

Posted in E-mail, General, Notices, Students | Comments Off on New warning banner for your email

Phishing from staff email

Monday, October 14th, 2019

An email with the subject “Purchase Order 98474” has been sent from a sun email address to staff and students. The email ask you to click on a link to open your purchase order information (also see image below)

This is not a legitimate email, but a phishing attempt from a compromised university account.

By clicking on links and providing your information, you give criminals access to your personal information and your accounts. If you think your account or device has been compromised or you notice suspicious activity:

Immediately change your password on www.sun.ac.za/password.

Contact the IT Service Desk by logging a request or calling 808 4367. 

Email

Posted in E-mail, phishing, Security | Comments Off on Phishing from staff email

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