%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 15 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 19 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250726222558+00'00') /ModDate (D:20250726222558+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 2282 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 -77.179 521.469 823.913 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 -77.179 l 565.984 -77.179 l 565.984 745.984 l f 45.266 746.734 m 45.266 -77.179 l 46.016 -77.179 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(SARS PHISHING SCAM)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Please be on the lookout for the next phishing attack on the university network. This time \(as occurred several times in )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(2018\) it comes with a subject of SARS eFiling Letter Notification)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(This is an obvious phishing scam using a website to attempt to steal your login details.)] TJ ET BT 78.360 586.469 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 586.453 Td /F4 9.0 Tf [(SARS willnot send you an email with the salutation: Dear Tax Payer, they'll address you personally.)] TJ ET BT 78.360 575.480 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 575.464 Td /F4 9.0 Tf [(The sender is a compromised email address from an estate agent in Pretoria and not a SARS email address.)] TJ ET BT 78.360 564.491 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 564.475 Td /F4 9.0 Tf [(The link takes you to a site that is not the SARS eFiling Server address.)] TJ ET BT 78.360 553.502 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 553.486 Td /F4 9.0 Tf [(Apart from department admin who deals with SARS directly, university email addresses are not \(and should not )] TJ ET BT 91.016 542.497 Td /F4 9.0 Tf [(be\) used for SARS communication.)] TJ ET BT 61.016 522.508 Td /F4 9.0 Tf [(Here is an example of the email that several of our observant colleagues and students have already reported:)] TJ ET q 375.000 0 0 290.250 61.016 221.060 cm /I1 Do Q BT 61.016 203.269 Td /F4 9.0 Tf [(Here is the phishing website that will attempt to steal your login details:)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 221.0599 436.0157 511.3099 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2019/01/sars1.jpg) >> endobj 14 0 obj << /Type /XObject /Subtype /Image /Width 500 /Height 387 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 37209>> stream JFIF;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$" }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?:U;K7]\Uݜʹ`{YGĐxj 4R8b Æ'kx{dWX8j0񄦔ކ}֑m:-B+'IZXC0ES{`FNk'bKG&ye21Ő`mN \;Fw!*zfyG^0SHIVt6{p;xF<P4ƨy皻j6jPcdVڪnM5kKbjSA ͭOܒ`A:^w_Ecey >*Ʊhmij"7$K+l.㹅lGqSU}SM6%4PNɸè#5^K1/ԜT6}=/+9 3Rzĺ qREʲ?Ru+e7R[y,%Hr28x wX_.5 &#p}᰼FymH AT\ԙ IR\NngbL[Σ*ڙ_@hhƏƊ? 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You can report this in two ways:)] TJ ET BT 78.360 430.981 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 430.965 Td /F4 9.0 Tf [(By reporting it on the ICT Partner Portal. Go to )] TJ ET 0.373 0.169 0.255 rg BT 91.016 419.976 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 91.016 418.825 m 388.133 418.825 l S 0.153 0.153 0.153 rg BT 388.133 419.976 Td /F4 9.0 Tf [(. Fill in your information and add the )] TJ ET BT 91.016 408.987 Td /F4 9.0 Tf [(email as an attachment. 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Phishing scam about reaching your mailbox storage limit

Tuesday, March 6th, 2018

Monday started with a phishing scam threatening to close your mailbox, and Monday is ending with another attack, using a similar intimidation tactic about your mailbox size.

The grammar and spelling is very poor on this one so it should be rather easy to spot. However the use of University branding and “STELLENBOSCH HELP DESK” might fool some people.

The Subject will be “We apologies” (sic)

Dear User,

You have reached the storage limit for your mailbox. Please visit the following link to complete your e-mail access restore.

Follow this link to complete the process: Click Restore

STELLENBOSCH HELP DESK

If you do click on the link (which does not go to a university website) …this webpage will appear. 

 

 

Many thanks to all of you who reported this.

Remember these 5 guidelines:

  1. Information Technology will never request sensitive information such as passwords.
  2. Phishing e-mails often appear as an important notice or urgent matter such as threats that your mailbox is over quota.
  3. Use of aggressive or intimidating language such as ‘immediately’ and threats of consequences of not verifying your account.
  4. Misspelled words and poor grammar that take away from the professional context of the e-mail. (this one is quite obvious)
  5. Use of an impersonal greeting. (Dear User)

If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method:

Send the spam/phishing mail to help@sun.ac.za  and sysadm@sun.ac.za

 Attach the phishing or suspicious mail on to the message if possible. There is a good tutorial on how to do this at the following link (Which is safe) : http://stbsp01.stb.sun.ac.za/innov/it/it-help/Wiki%20Pages/Spam%20sysadmin%20Eng.aspx

  1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:

If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and password you should immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different, and is a strong password that will not be easily guessed.) as well as changing the passwords on your social media and private e-mail accounts (especially if you use the same passwords on these accounts.)

IT have set up a website page with useful information on how to report and combat phishing and spam. The address is:https://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/

[Article by David Wiles]

 

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New email banner implemented

Wednesday, February 28th, 2018

At the beginning of March Corporate Communications will be implementing a Be Water Smart banner (see example below).

This banner is an attempt to create awareness among students and staff regarding the ongoing water crisis in the Western Cape. It will automatically be inserted below your signature in all emails sent from @sun accounts and will click through to a web site with more information on the water crisis. 

In future the banner will also be used to create awareness of various issues affecting Stellenbosch University.

Please take note that if you make use of digital certification for your emails, the receiver of the emails will have to open the attachment sent with the email, to read the content.

Additionally it may happen that Outlook will not automatically display the banner due to security measures. If it does not display, right-click on the “broken” image and it will load.

Enquiries regarding the content and format of the banner can be sent to ecomms@sun.ac.za

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Pensioners: Reactivation of electronic services

Tuesday, February 27th, 2018

All persons using the SU network have to reactivate for network usage (e-mail, internet, etc.) on an annual basis. Pensioners still using SU resources also have to complete this process to ensure they still have e-mail access.

Over the past few weeks users received an e-mail notice from helpinfo@sun.ac.za indicating that their username will expire. Generally three warnings are sent before the deadline on 1 April. Since some pensioners pay for access themselves and not a departmental cost centre, the payment method differs. Pensioners can pay for the reactivation of electronic access using one of the following methods: 

EFT
Payment of R345-00 via EFT. To do the EFT payment, Stellenbosch University must be added as a beneficiary on your online banking profile.
For SU banking details, please contact us.

Cashiers at Admin
Cashiers at Admin A on Stellenbosch campus or cashiers on Tygerberg campus.
Pensioners make a payment of R345-00 at the cashier with receipt type 1107 (network registration)
SU number will also be required.

If you have any questions, please contact the IT Service Desk at 021 808 4367 or help@sun.ac.za.

 
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Phishing: PSG “Your profile details will expire”

Monday, January 22nd, 2018

There is currently a phishing email making the rounds claiming to be from PSG Wealth.

Be on the lookout for an email requesting you to update your personal information, as your PSG online “profile details will expire”. The link redirects users to a page that looks like the PSG securities trading website, but is a clever forgery.

PSG have assured us that they will never send you an email asking to provide sensitive information online. So it is important to check the validity of any such emails before you respond to requests like these.

Below is an example of one such mail:

There are 3 obvious signs that this mail is fraudulent:

  • The sender´s email address (`from´ address) is disguised to look like it comes from PSG Wealth. The message is actually sent from a different address that does not match our PSG email addresses (using an @psg.com.sa address instead of an @psg.co.za address).
  • The recipient is not specified.
  • The website link provided is not to a PSG domain address and the website is not indicated as being secure. (no little padlock icon or https: in the URL)

What should you do if you have already provided your details in responding to this phishing scam?

If you responded to such an email, login to your account by typing psg.co.za into your browser window and reset your password immediately.

Continue to monitor your account for any unauthorised transactions and alert PSG immediately if you note any suspicious transactions.

Avoid becoming a victim in future: (This applies to all phishing scams, not just this fraudulent scam)

  • Type in website addresses – do not follow links embedded in emails.
  • Do not reuse passwords, especially for financial sites. 
  • Do not click on attachments, unless you know who they are from and are expecting the document in question.
  • Never part with your login details.

If you are not sure that a request for information is legitimate, rather contact the company to verify its authenticity.

~~~

Report the spam/phishing mail to the following addresses:
help@sun.ac.za and sysadm@sun.ac.za. 

Attach the phishing or suspicious mail on to the message if possible. There is a good tutorial on how to do this at the following link (which is safe) : http://stbsp01.stb.sun.ac.za/innov/it/it-help/Wiki%20Pages/Spam%20sysadmin%20Eng.aspx
1. Start up a new mail addressed to sysadm@sun.ac.za  (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Article by David Wiles]

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Be cyberaware during the holiday period

Wednesday, December 20th, 2017

The time has come for everyone to take a well-deserved break and spend time with friends and family. From 22 December at 12:00 until 1 January Information Technology offices will be closed and no user support will be provided.

However, just because we’re on holiday it doesn’t mean fraudsters, opportunists and cybercriminals will also take a break. On the contrary, this is the ideal time for them to scam you out of your hard-earned money.

We’d like to remind you to be especially vigilant over the holiday season by following these guidelines when receiving emails or conducting online transactions:

  • We will never ask for your username and password. Don’t divulge your username and/or password if being asked via email. By doing this, you are giving someone access to all your confidential SU information, including salary details.
  • Do not click on any attachments, even if the address is a sun email address. If you are unsure, contact the person first to confirm.
  • Do not click on a website address given in an email. Rather go to your browser and type the correct address in the address bar.
  • Never conduct any transactions on a public, unprotected WiFi connection.
  • If you are unsure of the legitimacy of an email, contact the institution or person it was sent from directly by phone to confirm.

For further assistance email help@sun.ac.za or call our Service Desk at 808 4367. More information on cybersecurity can be found on our blog and Twitter account.

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