%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 22 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 15 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250727111802+00'00') /ModDate (D:20250727111802+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 16 0 R 18 0 R 20 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 3641 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 79.670 521.469 667.064 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 79.670 l 565.984 79.670 l 565.984 745.984 l f 45.266 746.734 m 45.266 79.670 l 46.016 79.670 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(PHISHING SCAM FROM COMPROMISED UNIVERSITY ACCOUNT)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(David Wiles)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Please keep an eye out for an e-mail from a sun email address with the subject line of FYI_Order/Approval.)] TJ ET BT 61.016 617.431 Td /F4 9.0 Tf [(It is a phishing scam with a link to a website that is designed to compromise security and steal details such as banking )] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(details, login names and passwords.)] TJ ET BT 61.016 586.453 Td /F4 9.0 Tf [(The owner of the affected account has already put an Out-of-office notification on her account telling people to ignore the )] TJ ET BT 61.016 575.464 Td /F4 9.0 Tf [(mail sent from her account, but the account is probably still compromised and under the control of the scammers.)] TJ ET BT 61.016 555.475 Td /F4 9.0 Tf [(Once in the university domain the scammers will continue to attack the university network to steal more information or to )] TJ ET BT 61.016 544.486 Td /F4 9.0 Tf [(obtain bank account details, etc.)] TJ ET BT 61.016 524.497 Td /F4 9.0 Tf [(Here is an example of one of the mails:)] TJ ET q 375.000 0 0 249.750 61.016 263.549 cm /I2 Do Q BT 61.016 245.758 Td /F4 9.0 Tf [()] TJ ET BT 61.016 225.769 Td /F4 9.0 Tf [(Please report this phishing mail if you receive it from the above mentioned address or any other sun address.Here is how )] TJ ET BT 61.016 214.780 Td /F4 9.0 Tf [(you report it:)] TJ ET BT 61.016 194.791 Td /F4 9.0 Tf [(~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~)] TJ ET BT 61.016 174.802 Td /F4 9.0 Tf [(Go to )] TJ ET 0.373 0.169 0.255 rg BT 85.532 174.802 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 85.532 173.651 m 382.649 173.651 l S 0.153 0.153 0.153 rg BT 382.649 174.802 Td /F4 9.0 Tf [(.??)] TJ ET BT 61.016 154.813 Td /F4 9.0 Tf [(Fill in your information and add the email as an attachment. Your request will automatically be logged on the system.?? )] TJ ET BT 61.016 143.824 Td /F4 9.0 Tf [(Please add the suspicious email as an attachment to the request.)] TJ ET BT 61.016 123.835 Td /F4 9.0 Tf [(??~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~)] TJ ET BT 61.016 103.846 Td /F4 9.0 Tf [(If you have accidentally clicked on the link and already given any personal details to the phishers it is vitally important that )] TJ ET BT 61.016 92.857 Td /F4 9.0 Tf [(you immediately go to the USERADM page \(either )] TJ ET 0.373 0.169 0.255 rg BT 264.092 92.857 Td /F4 9.0 Tf [(http://www.sun.ac.za/password)] TJ ET 0.18 w 0 J [ ] 0 d 264.092 91.706 m 388.139 91.706 l S 0.153 0.153 0.153 rg BT 388.139 92.857 Td /F4 9.0 Tf [( or )] TJ ET 0.373 0.169 0.255 rg BT 401.144 92.857 Td /F4 9.0 Tf [(www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 401.144 91.706 m 499.172 91.706 l S 0.153 0.153 0.153 rg BT 499.172 92.857 Td /F4 9.0 Tf [( and )] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 263.5489 436.0157 513.2989 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/files/2021/11/ORDER_PHISH.png) >> endobj 14 0 obj << /Type /XObject /Subtype /Image /Width 500 /Height 333 /Filter /FlateDecode /DecodeParms << /Predictor 15 /Colors 1 /Columns 500 /BitsPerComponent 8>> /ColorSpace /DeviceGray /BitsPerComponent 8 /Length 777>> stream x1 0 ]vF)3= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= Ӄhu endstream endobj 15 0 obj << /Type /XObject /Subtype /Image /Width 500 /Height 333 /SMask 14 0 R /Filter /FlateDecode /DecodeParms << /Predictor 15 /Colors 3 /Columns 500 /BitsPerComponent 8>> /ColorSpace /DeviceRGB /BitsPerComponent 8 /Length 76624>> stream xyt\}[Uw۷F7vH HvdQHv|fLΛd&˼3'LΛ7L<'yv9ٲ$S%"w }G7nUn4A$м]Uo~}Z3yR8=a֚z#ѹ={.::::O <{cBZy}UU1ưzBnȊrGCn'S\2'5 \mz%HUUUU!!Э4wY}>^~&`Y>466|ֈFھ}]k#`BX__F~7|eļd0[$rtK@a5#W^mnnr8& |mmnoiir5557,1. 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Contact the IT Service Desk if you are still unsure.)] TJ ET BT 432.949 707.226 Td /F4 9.0 Tf [([ARTICLE BY DAVID WILES])] TJ ET 0.400 0.400 0.400 rg BT 61.016 688.737 Td /F2 9.0 Tf [(Posted in:E-mail,News,Phishing,Security | | With 0 comments)] TJ ET endstream endobj xref 0 24 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000350 00000 n 0000000387 00000 n 0000000525 00000 n 0000000628 00000 n 0000004321 00000 n 0000004433 00000 n 0000004548 00000 n 0000004668 00000 n 0000004776 00000 n 0000004903 00000 n 0000005011 00000 n 0000006033 00000 n 0000082917 00000 n 0000083044 00000 n 0000083171 00000 n 0000083298 00000 n 0000083379 00000 n 0000083506 00000 n 0000083586 00000 n 0000083651 00000 n trailer << /Size 24 /Root 1 0 R /Info 5 0 R >> startxref 84900 %%EOF E-mail « Informasietegnologie
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Phishing scam about reaching your mailbox storage limit

Tuesday, March 6th, 2018

Monday started with a phishing scam threatening to close your mailbox, and Monday is ending with another attack, using a similar intimidation tactic about your mailbox size.

The grammar and spelling is very poor on this one so it should be rather easy to spot. However the use of University branding and “STELLENBOSCH HELP DESK” might fool some people.

The Subject will be “We apologies” (sic)

Dear User,

You have reached the storage limit for your mailbox. Please visit the following link to complete your e-mail access restore.

Follow this link to complete the process: Click Restore

STELLENBOSCH HELP DESK

If you do click on the link (which does not go to a university website) …this webpage will appear. 

 

 

Many thanks to all of you who reported this.

Remember these 5 guidelines:

  1. Information Technology will never request sensitive information such as passwords.
  2. Phishing e-mails often appear as an important notice or urgent matter such as threats that your mailbox is over quota.
  3. Use of aggressive or intimidating language such as ‘immediately’ and threats of consequences of not verifying your account.
  4. Misspelled words and poor grammar that take away from the professional context of the e-mail. (this one is quite obvious)
  5. Use of an impersonal greeting. (Dear User)

If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method:

Send the spam/phishing mail to help@sun.ac.za  and sysadm@sun.ac.za

 Attach the phishing or suspicious mail on to the message if possible. There is a good tutorial on how to do this at the following link (Which is safe) : http://stbsp01.stb.sun.ac.za/innov/it/it-help/Wiki%20Pages/Spam%20sysadmin%20Eng.aspx

  1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:

If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and password you should immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different, and is a strong password that will not be easily guessed.) as well as changing the passwords on your social media and private e-mail accounts (especially if you use the same passwords on these accounts.)

IT have set up a website page with useful information on how to report and combat phishing and spam. The address is:https://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/

[Article by David Wiles]

 

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New email banner implemented

Wednesday, February 28th, 2018

At the beginning of March Corporate Communications will be implementing a Be Water Smart banner (see example below).

This banner is an attempt to create awareness among students and staff regarding the ongoing water crisis in the Western Cape. It will automatically be inserted below your signature in all emails sent from @sun accounts and will click through to a web site with more information on the water crisis. 

In future the banner will also be used to create awareness of various issues affecting Stellenbosch University.

Please take note that if you make use of digital certification for your emails, the receiver of the emails will have to open the attachment sent with the email, to read the content.

Additionally it may happen that Outlook will not automatically display the banner due to security measures. If it does not display, right-click on the “broken” image and it will load.

Enquiries regarding the content and format of the banner can be sent to ecomms@sun.ac.za

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Pensioners: Reactivation of electronic services

Tuesday, February 27th, 2018

All persons using the SU network have to reactivate for network usage (e-mail, internet, etc.) on an annual basis. Pensioners still using SU resources also have to complete this process to ensure they still have e-mail access.

Over the past few weeks users received an e-mail notice from helpinfo@sun.ac.za indicating that their username will expire. Generally three warnings are sent before the deadline on 1 April. Since some pensioners pay for access themselves and not a departmental cost centre, the payment method differs. Pensioners can pay for the reactivation of electronic access using one of the following methods: 

EFT
Payment of R345-00 via EFT. To do the EFT payment, Stellenbosch University must be added as a beneficiary on your online banking profile.
For SU banking details, please contact us.

Cashiers at Admin
Cashiers at Admin A on Stellenbosch campus or cashiers on Tygerberg campus.
Pensioners make a payment of R345-00 at the cashier with receipt type 1107 (network registration)
SU number will also be required.

If you have any questions, please contact the IT Service Desk at 021 808 4367 or help@sun.ac.za.

 
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Phishing: PSG “Your profile details will expire”

Monday, January 22nd, 2018

There is currently a phishing email making the rounds claiming to be from PSG Wealth.

Be on the lookout for an email requesting you to update your personal information, as your PSG online “profile details will expire”. The link redirects users to a page that looks like the PSG securities trading website, but is a clever forgery.

PSG have assured us that they will never send you an email asking to provide sensitive information online. So it is important to check the validity of any such emails before you respond to requests like these.

Below is an example of one such mail:

There are 3 obvious signs that this mail is fraudulent:

  • The sender´s email address (`from´ address) is disguised to look like it comes from PSG Wealth. The message is actually sent from a different address that does not match our PSG email addresses (using an @psg.com.sa address instead of an @psg.co.za address).
  • The recipient is not specified.
  • The website link provided is not to a PSG domain address and the website is not indicated as being secure. (no little padlock icon or https: in the URL)

What should you do if you have already provided your details in responding to this phishing scam?

If you responded to such an email, login to your account by typing psg.co.za into your browser window and reset your password immediately.

Continue to monitor your account for any unauthorised transactions and alert PSG immediately if you note any suspicious transactions.

Avoid becoming a victim in future: (This applies to all phishing scams, not just this fraudulent scam)

  • Type in website addresses – do not follow links embedded in emails.
  • Do not reuse passwords, especially for financial sites. 
  • Do not click on attachments, unless you know who they are from and are expecting the document in question.
  • Never part with your login details.

If you are not sure that a request for information is legitimate, rather contact the company to verify its authenticity.

~~~

Report the spam/phishing mail to the following addresses:
help@sun.ac.za and sysadm@sun.ac.za. 

Attach the phishing or suspicious mail on to the message if possible. There is a good tutorial on how to do this at the following link (which is safe) : http://stbsp01.stb.sun.ac.za/innov/it/it-help/Wiki%20Pages/Spam%20sysadmin%20Eng.aspx
1. Start up a new mail addressed to sysadm@sun.ac.za  (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Article by David Wiles]

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Be cyberaware during the holiday period

Wednesday, December 20th, 2017

The time has come for everyone to take a well-deserved break and spend time with friends and family. From 22 December at 12:00 until 1 January Information Technology offices will be closed and no user support will be provided.

However, just because we’re on holiday it doesn’t mean fraudsters, opportunists and cybercriminals will also take a break. On the contrary, this is the ideal time for them to scam you out of your hard-earned money.

We’d like to remind you to be especially vigilant over the holiday season by following these guidelines when receiving emails or conducting online transactions:

  • We will never ask for your username and password. Don’t divulge your username and/or password if being asked via email. By doing this, you are giving someone access to all your confidential SU information, including salary details.
  • Do not click on any attachments, even if the address is a sun email address. If you are unsure, contact the person first to confirm.
  • Do not click on a website address given in an email. Rather go to your browser and type the correct address in the address bar.
  • Never conduct any transactions on a public, unprotected WiFi connection.
  • If you are unsure of the legitimacy of an email, contact the institution or person it was sent from directly by phone to confirm.

For further assistance email help@sun.ac.za or call our Service Desk at 808 4367. More information on cybersecurity can be found on our blog and Twitter account.

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