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Keep in mind that the cost centre manager still has to approve your request before your username is )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(reactivated; allow sufficient time for this to be done to avoid disruption of your service.)] TJ ET BT 61.016 575.464 Td /F4 9.0 Tf [(You will receive an email from )] TJ ET 0.373 0.169 0.255 rg BT 183.047 575.464 Td /F4 9.0 Tf [(helpinfo@sun.ac.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 183.047 574.313 m 262.220 574.313 l S 0.153 0.153 0.153 rg BT 262.220 575.464 Td /F4 9.0 Tf [( indicating that your username \("engagement"\) will expire soon. Three )] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(notifications will be sent before the end of March. 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Phishing from staff email

Monday, October 14th, 2019

An email with the subject “Purchase Order 98474” has been sent from a sun email address to staff and students. The email ask you to click on a link to open your purchase order information (also see image below)

This is not a legitimate email, but a phishing attempt from a compromised university account.

By clicking on links and providing your information, you give criminals access to your personal information and your accounts. If you think your account or device has been compromised or you notice suspicious activity:

Immediately change your password on www.sun.ac.za/password.

Contact the IT Service Desk by logging a request or calling 808 4367. 

Phishing from staff email

Monday, August 26th, 2019

Three separate emails with the subjects “Information Service”, “Online course” and “IT communication” from a compromised staff email address were sent to staff and students recently. The emails ask you to click on a link which will open an incident logged on the “Self Service Portal”, click on a link to complete a survey or activate two-factor authentication. One of these used Information Technology’s own branding to try and phish our staff and students.(also see images below)

None of these are legitimate emails, but phishing attempts from a compromised university account.

By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

    • Immediately change your password on www.sun.ac.za/password.
    • Contact the IT Service Desk by logging a request or calling 808 4367.
    • More information is available on our blog and Twitter.

 

Phishing with subject “Verify Your Email To Avoid Disruption”

Friday, June 7th, 2019

An email with the subject “Verify Your Email To Avoid Disruption” which looks as if it’s from “Stellenbosch University – Outlook Office 365” was sent to staff and students. The email asks you to click on a link to verify your Outlook account. (see image)

This is not a legitimate email from Information Technology, but a phishing attempt.

We will never ask you to provide any personal information by means of email. By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

If you clicked on the link in this phishing email, immediately change your password on www.sun.ac.za/password. For enquiries contact the IT Service Desk by logging a request or calling 808 4367. More information on phishing is available on our blog and Twitter.

Malware warning

Tuesday, April 16th, 2019

Emails with the subjects “Have you received your payment” and “Apply for a loan” are being distributed to students and staff. Please do not open these since they could contain an embedded file which will infect your device with malware.

When you receive emails with attachments from unknown senders, keep in mind that you should never open attachments as they could contain malicious content.

If you think your account or device has been compromised or you notice suspicious activity:

  1. Immediately change your password on www.sun.ac.za/password.
  2. Contact the IT Service Desk by logging a request or calling 808 4367.
  3. More information is available on our blog and Twitter.

Increase in phishing attacks

Wednesday, April 3rd, 2019

Phishing attacks are on the increase due to staff and students replying to phishing emails or entering their usernames and passwords on suspicious websites.

This not only poses a security risk for the user, but also for their colleagues and more importantly, for the safety of our entire university network.

Please do not reply to any email requesting your username and password, even if it’s seemingly from someone you know. This information is used by phishing attackers to target our students and staff. By supplying your private information you are making it much easier for them to access accounts and the network.

If you think your account has been compromised or notice suspicious activity:

  • Immediately change your password on www.sun.ac.za/password.
  • Contact the IT Service Desk by logging a request or calling 808 4367.
  • More information on phishing is available on our blog and Twitter.
 

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