%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 15 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 12 0 R /I2 13 0 R /I3 14 0 R /I4 17 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20211204141214+00'00') /ModDate (D:20211204141214+00'00') /Title (IT-artikels) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Contents 7 0 R >> endobj 7 0 obj << /Length 2980 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 60.439 521.469 686.295 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 60.439 l 565.984 60.439 l 565.984 745.984 l f 45.266 746.734 m 45.266 60.439 l 46.016 60.439 l 46.016 745.984 l f 61.016 617.359 m 550.984 617.359 l 550.984 618.109 l 61.016 618.109 l f 1.000 1.000 1.000 rg BT 278.868 698.693 Td /F1 10.5 Tf [(POST LIST)] TJ ET 0.200 0.200 0.200 rg BT 212.789 670.111 Td /F1 14.4 Tf [(INFORMASIETEGNOLOGIE)] TJ ET BT 221.824 643.466 Td /F1 11.7 Tf [(INFORMATION TECHNOLOGY)] TJ ET BT 61.016 583.841 Td /F1 14.4 Tf [(ADJUST YOUR FONT SIZE)] TJ ET 0.400 0.400 0.400 rg BT 61.016 564.033 Td /F3 9.0 Tf [(Are the characters in your emails suddenly substantially smaller than a year or two ago? Not? Then you are clearly still too )] TJ ET BT 61.016 553.044 Td /F3 9.0 Tf [(young. For the rest of us you know who you are, I see you squinting at your screen there is a solution.)] TJ ET BT 61.016 533.055 Td /F3 9.0 Tf [(We all know you can change the font of your text in Outlook, for example. The only problem is that the receiver on the )] TJ ET BT 61.016 522.066 Td /F3 9.0 Tf [(other end will have to also read your email in Tahoma size 16. Ideally you should only use a font size of 11 or 12 whether )] TJ ET BT 61.016 511.077 Td /F3 9.0 Tf [(you work in a Word document, in Teams or compile an email.Instead of changing the default font in your applications, )] TJ ET BT 61.016 500.088 Td /F3 9.0 Tf [(there's another way.)] TJ ET BT 78.360 480.115 Td /F3 9.0 Tf [(1.)] TJ ET BT 91.016 480.099 Td /F3 9.0 Tf [(If you are working on a laptop or tablet with a touch-pad you can access the )] TJ ET BT 394.676 480.099 Td /F4 9.0 Tf [(Text Zoom)] TJ ET BT 440.180 480.099 Td /F3 9.0 Tf [( function by stretching two )] TJ ET BT 91.016 469.110 Td /F3 9.0 Tf [(fingers away from each other. 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Before you leave

Tuesday, November 30th, 2021

The December holiday is almost here and especially this year, we’re all looking forward to escaping for a week or two. But before you leave, there are a few things you can do now to ensure that your return is seamless. Here are a few tips: 

  1. Activate your Out of Office function on your sun.ac.za Outlook mailbox and indicate in the message when you will be available again in case someone needs to contact you. Also, indicate who will be responsible during your time away and add their email address to your Out of Office.
  2. Make sure that your relevant work-related data is accessible for usage by your colleagues while you are away. However, do NOT give your password to colleagues when as this poses a security risk.
  3. If your sun password might expire during your holiday, rather change it before you go. If it expires while you are away you will be locked out of your account and it will cause unnecessary stress to deactivate it in January. 
  4. If you receive a phishing email on your sun account over the holiday and clicked on links or typed in your username and password, your account may be compromised. Immediately change your password at www.sun.ac.za/password and log a service request on the ICT Partner Portal. Your device will then be checked and scanned after the holiday. Remember that you can also report spam directly to Microsoft by using the handy Report Message function in Outlook.
  5. Information Technology will also be closing, like the rest of the University, on 24 December and opening again on 3 January. If possible, please log your IT requests as soon as possible before you leave. If you have a critical problem, it might be difficult to assist you a day before you leave or on the last Friday since suppliers also close over the festive season.

Makerspace at the library

Tuesday, November 30th, 2021

The Stellenbosch University Library Makerspace is a vibrant, user-centred facility enhanced by technology to elevate learning and digital literacy at Stellenbosch University. There are bookable design & construction workstations where patrons will have access to equipment and services such as:

  • 3D Printing and Scanning
  • AutoDesk software
  • Arduino UNO and Raspberry Pi
  • Soldering stations
  • Oscilloscopes
  • Dremel & hand tools


Upper floor, Stellenbosch University Library

Make a reservation:




Cyberbullying and the Law webinar

Monday, August 2nd, 2021

The Cyberbullying Campaign, a partnership between the Equality Unit and Division Student Affairs, kicks off with the webinar, Cyberbullying and the Law, with lawyer and national social media law expert, Emma Sadleir. You are invited to join Emma, who will be presenting on various topics including anonymous social media accounts, doxing, legal recourse, and what constitutes cyberbullying.

Date: Wednesday, 11 August 2021                                                                         

Time: 1pm – 2:30pm

To attend, click here or click on the image below.

Please register by 6 August.

For more information email Nadine Christians at nchristians@sun.ac.za.


Why is my new PC taking so long?

Thursday, July 8th, 2021

If you have been waiting for a computer or other hardware you have ordered, you would have noticed that delivery is taking much longer than usual. This is undoubtedly a big inconvenience and cause much frustration.  

The reason for these delays is a worldwide supply shortage of semiconductors effecting 169 industries, ranging from car manufacturing, steel production, consumer electronics and even soap manufacturing just to name a few.

What caused these shortages? Apart from Covid-19 pandemic causing an increase on the number of people working remotely and requiring equipment, a number of other factors also played a role such as the tech war between the U.S. and China.

It is also not expected that the chip industry will be back to its healthy supply-demand situation until 2023.

The two companies that the university appointed as suppliers for laptops and desktops, Dell and Lenovo also notified us of the severe component shortages, and they are doing their best to shorten delivery periods under these severe circumstances.  The shortages include LCD screens, CPUs, audio cards and network cards resulting in extended lead times.

A more detailed explanation is provided here.

We appreciate your patience. Unfortunately, we are dealing with unusual circumstances beyond our control, but please know that we are trying our best to ensure your orders reach you as soon as possible.



Home or office? Your opinion

Wednesday, July 7th, 2021

In a previous article we asked you how you felt about working from home and if the past year and a bit made you see the office space differently.

We’ve had a overwhelming reaction and a flood of emails in our inbox. It’s clear that our staff have strong opinions about the issue. Here’s what you said:


“I have returned to office for the first time on 25 March 2021, and returned to working from home after the president’s last speech. Going back to the office almost felt like a setback to my productivity.”

I will definitely not want to go back. I really don’t need to be in an office to get any of my work done. I actually have minimal interruptions getting my work done at home than running around moving from one building to the next for meetings then being interrupted at my desk when I eventually get around to doing my admin.”

“I am working from home since 1 June 2018 and am not prepared to go back soon; would be wonderful if I could work from home permanently or only go to the office once a week for instance.”

“To be honest, I dread the day SU’s top management announces that all personnel should be returning to their offices.”

Working from home is just so much better! I cannot even imagine to work for long hours between those four office walls again. Why waste time to travel in and out, when you can utilise that time working? If you are a committed person who can be trusted to do the job from home, and your type of work allows it, why do you have to go to the office? I think it is time for change.”

“I really hope SU Management will realise that personnel (not all of course) are more productive working from home, and save hours every week not sitting in traffic, and will make the decision to give personnel the option of working from home or the office, with of course going into the office for meetings, etc. BUT, my preference would be this new “normal” to continue.”

“I really and truly hope that some form of home-working will be allowed to continue in the future, as I honestly can’t imagine being locked away in an office again every day. It is such a depressing thought.”

Tuis 100% 5 dae van die week.”

“The effect of trying to cram everything into the hours between the travelling, as well as the effect on my home life is just not worth the money. If I have to return to the old model, I will resign. It was taking a terrible toll on my health, and the toxic atmosphere at work didn’t help.

“I love working from home. I feel much more productive and must happier overall.

Working from home has been really good for me. I would like to continue working from home. I invested personal money to set up a really functional home office with an extra computer screen and printer. I can do everything that is needed from my home office.”

All of my (and my team’s) work is online and can be tracked, so productivity is not an issue. Having said that, I have colleagues whom I have not seen for more than a year. I will not be as drastic to leave my job if I am forced to return, but my work output will drop to make up for the time and money wasted.”

“Tuiswerk het my persepsie verander in die sin dat dit nou bewys is dat, in die IT-wêreld, dit definitief moontlik is vir sommige personeellede om permanent van die huis af te werk. ”

I am very happy working from home. Of course, I visit the office twice a month! So far everything is going well, in terms of productivity!”


The only truly safe place is my home. No matter how much people sanitise or take temperatures or take down personal details of the visitors or colleagues in the building, it’s not enough. Too many bodies moving in and out of a building cannot guarantee my well-being or that of my family when I am being put in a position to take home whatever germs I pick up at work.”

Currently I will not feel safe going back to the office. In my opinion, it might be better if this working from home setup can become permanent, with going into office only if physically needed, which I feel is minimal or none at all.”

Ek sal eers veilig voel indien almal rondom my die inenting gekry het (en dit gaan nooit gebeur nie, want jy kan dit nie afdwing nie)”

“I am extremely reluctant to return to the office, mostly because I enjoy working from home so much, but also because those colleagues that have returned to the office are very lackadaisical about wearing masks and so I feel much more exposed in the office compared to in the safety of my home.”

Due to the fact that I have an auto-immune disease, I also prefer not to get in contact with many people.”

“While I do miss interactions with and getting to know colleagues, I’ve become overly aware of surroundings and will probably want to maintain some form of social distance in the future.


Myself, and almost all my direct colleagues have managed to continue working at full capacity from home, doing all the same jobs we used to do in the office environment. It has become evident that there really is very little need to return to the office.”

“I prefer working from home. I don’t have to be on campus, because the students I administer are doing their studies online. I have no need for a printer, as I have been working paperless for the past 15 months. “

My ideal working situation would be to have a few days at home and a few in the office

“I now follow a blended learning approach with my lectures and assessments online and practical and lab aspects face to face. It works really well. I think the students get a better learning experience.

Totally feasible to work from home, and I would prefer to do so.  No reason to sit in an office just for the sake of sitting in an office.”

In our line of work, building relationships are vital, and that needs to happen (in my opinion) face-to-face – so for those meetings / workshops, etc. I will gladly go to campus.

“Virtual meetings too seem to be much more to the point and effective. I would definitely prefer to continue to work from home and only drive to campus for lectures or meetings that HAVE to be face2face.”

I definitely prefer to be on campus to give classes in person. I like to look my students in the eye to determine whether they are really following what I am saying or not. I found it difficult to judge whether the students understood what I was saying when classes were fully online. However, having said that, I prefer to work from home for all other work obligations. I would like to remain working from home and only returning to campus to give class and meet with students.”

Ek sal wel bereid wees om 1 of 2 keer per week in te gaan kantoor toe.  Ek het bv. 4/5 van ons nuwe personeellede nog nie van aangesig-tot-aangesig ontmoet nie, en dit is baie sleg, en ek vermoed vir hulle nog slegter! “

“With regards to the work from home, I admit that more face to face interaction (be it behind a mask) with colleagues is necessary. However, I still loathe the prospect of sitting in traffic again. In my own context (support services) my team and I have been perfectly happy and effective working from home so there isn’t a critical need for us to be back at the office. But I understand and appreciate that not everyone has this option. “

“In our own office there are teams that had to get back as soon as the president allowed it. There are even colleagues who could stay home, but prefer to work at the office because they are completely alone at home. This is why I appreciate the University’s policy of “each team decide for themselves”.


 “Since I’ve been working from home, I have:

  • Increased my working hours (I don’t have to leave at a specific time to beat the afternoon traffic)
  • Wasted less time (corridor / kitchen chats, lunches away from the desk)
  • Had, in general, a more welcoming work environment (my study, my bathroom, my kitchen, my aircon)
  • Saved money on petrol (so much petrol money saved!)
  • Saved time on commuting (get up later in the morning because I don’t have an hour’s traffic to factor in).”

“Ek geniet elke oomblik wat ek van die huis af kan werk om (o.a.) die volgende redes:

  • Ek spaar soveel tyd (gemiddeld ‘n uur en ‘n half wat ek gewoonlik in die verkeer sou moes bestee);
  • Ek is meer ontspanne, want ek het nie die stres wat met verkeer gepaardgaan nie;
  • Ek spaar slytasie op my motor en gemiddeld R1400 se petrolgeld per maand;
  • Dit het geensins ‘n impak op my werksuitsette nie, trouens, my werksuitsette is vinniger en beter;
  • Tydens my middagete kan ek my aandete voorberei;
  • Ek is by my huis om vir iemand wat nutswerk in, of om my huis moet verrig, oop te sluit;
  • Ek is nie blootgestel aan die ongesonde omgewing van ‘n oopplankantoor nie;
  • Ek is nie blootgestel aan ‘n sentrale lugversorger wat heel moontlik kan bydra tot gesondheidsprobleme nie (twee persone op ons vloer se lugwegprobleme het byvoorbeeld verdwyn vandat hulle van die huis af werk, nadat hulle letterlik jare daarmee gesukkel het)”

 “… I do not have to waste time in the traffic. I can concentrate better without constant interruptions and I have a private office at home instead of using an “open design” office at work.”

“I am intending to work from home as the main mode of work.

  • I am more efficient at home than at work (excluding the annoyance of load-shedding, but am trying to work out a solution for that).
  • My office area will be undergoing renovation for the next year and I will have a temporary office.
  • I have been able to connect with my students for more hours per week via Teams and other electronic formats than previously. Some face-time will be useful for some students.
  • My work is largely computer-based (bioinformatics) so that physical presence at work is not really required most of the time.
  • I have a decent (personal) computer infrastructure at home with fast fibre Internet (50 Mbps)
  • I can administer and use my servers in the Data Centre / Machine room remotely almost all of the time (occasionally physical presence in the machine room is necessary).
  • I do not have to spend time in traffic, which a complete waste of time.

Consequently, I envisage a hybrid approach to work in the future.”

“My absence from the “office” has been commented on, but I cannot see the justification for

  • doing a 60km round trip; 
  • spending up to 2.5 hours in my car;
  • adding to greenhouse gases, climate change;
  • devaluing my vehicle;
  • spending my small disposable income on petrol;
  • the daily massive stress of Stellenbosch traffic

in order to do precisely the same thing at my office in Stellenbosch.”

“It is less stressful and better for your health to work in a more relaxed environment. While I save on time and petrol, the University save on office space and electricity.”

“I find that I am almost twice as productive working from home compared to working in the office, because I am not constantly interrupted by people wanting to have a quick chat.”

 “… I do not have to waste time in the traffic. I can concentrate better without constant interruptions and I have a private office at home instead of using an “open design” office at work.”

“I start working at 7 or 8 in the morning, whereas if I have to battle the traffic, I may get to the office only at 9 every day. I don’t feel as rushed, angry at taxi drivers and other road users, and am not interrupted as much by colleagues and students who just quickly want to “say hello”.”

“It honestly makes a significant difference to my life. Besides for the time saved on commuting, I am more at ease in my own space, which assists me to stay focused without any interruptions.”

“Working from home I found I am more productive, within a calmer environment, where I could produce more positive outcomes.”

“While I do miss interactions with and getting to know colleagues, I’ve become overly aware of surroundings and will probably want to maintain some form of social distance in the future. “


I prefer working from home; I must admit I work actually harder and longer hours.”

Baie van my kollegas kla dat hulle buite werksure gepla word – dit is waar grense inkom.  Die feit dat jy van die huis af werk is nie veronderstel om jou werksure te verleng/te verander nie.  Ek begin stiptelik om 8 uur te werk, beweeg weg van my rekenaar tydens middagete, en skakel dit weer stiptelik om 16:30 af.  As jy nie self grense gaan stel nie, gaan jy misbruik word.”

“Ek vermoed ook dat dit vir introverte baie makliker is om van die huis af te werk as vir ekstroverte.  Ek dink nie hegte vriendskappe word by die werk gesmee nie, so dit is ook nie asof ‘n mens die “vriende” by die werk mis nie, ‘n mens kan in elk geval d.m.v. Teams gesels, sou jy wou.”

“I would like to keep working from home, but it may cost me my marriage.  The conflicts that arise at home because of having to interact with the good wife for too many hours per day is difficult to manage.”

“Working from home is amazing! I feel more flexible to deal with family responsibilities. I do however find myself working more/longer hours when I am at home, as you are available at all hours to respond to emails. ”



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