%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 12 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250701013451+00'00') /ModDate (D:20250701013451+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Contents 7 0 R >> endobj 7 0 obj << /Length 9633 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 123.368 521.469 623.366 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 123.743 520.719 622.616 re S 0.773 0.773 0.773 rg 61.016 139.118 m 550.984 139.118 l 550.984 139.868 l 61.016 139.868 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(BEWARE OF SIM CARD SWAP FRAUD)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [()] TJ ET BT 61.016 617.431 Td /F4 9.0 Tf [(Although it is a known scam, when it hits one of your colleagues, it makes you aware that there are very real dangers out )] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(there. A SIM card swap fraud occurs when criminals obtain and utilise a replacement SIM card to acquire security )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(messages and one-time passwords \(OTP\) sent to you by the bank. Using the OTP, criminals are able to change, add )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(beneficiaries and transfer money out of your account using your personal information that they would have obtained )] TJ ET BT 61.016 573.475 Td /F4 9.0 Tf [(through phishing. One of our colleagues lost R20 000 over the holidays and asked us to warn other staff as well:)] TJ ET BT 61.016 553.486 Td /F1 9.0 Tf [(How does a SIM swap scam work?)] TJ ET 0.153 0.153 0.153 RG 85.866 536.313 m 85.866 536.725 85.696 537.135 85.404 537.427 c 85.113 537.718 84.703 537.888 84.291 537.888 c 83.878 537.888 83.469 537.718 83.177 537.427 c 82.885 537.135 82.716 536.725 82.716 536.313 c 82.716 535.901 82.885 535.491 83.177 535.199 c 83.469 534.908 83.878 534.738 84.291 534.738 c 84.703 534.738 85.113 534.908 85.404 535.199 c 85.696 535.491 85.866 535.901 85.866 536.313 c f BT 91.016 533.497 Td /F4 9.0 Tf [(The SIM swap takes place after the fraudsters have received a your bank logon details as a result of the you )] TJ ET BT 91.016 522.508 Td /F4 9.0 Tf [(responding to, for example, a Phishing e-mail. \(this is why phishing e-mails are so dangerous and you should )] TJ ET BT 91.016 511.519 Td /F4 9.0 Tf [(never ever respond or click on links contained in these phishing e-mails.\))] TJ ET 85.866 503.346 m 85.866 503.758 85.696 504.168 85.404 504.460 c 85.113 504.751 84.703 504.921 84.291 504.921 c 83.878 504.921 83.469 504.751 83.177 504.460 c 82.885 504.168 82.716 503.758 82.716 503.346 c 82.716 502.934 82.885 502.524 83.177 502.232 c 83.469 501.941 83.878 501.771 84.291 501.771 c 84.703 501.771 85.113 501.941 85.404 502.232 c 85.696 502.524 85.866 502.934 85.866 503.346 c f BT 91.016 500.530 Td /F4 9.0 Tf [(Once the fraudsters have the your cell phone number and other personal information, the fraudster can pose as )] TJ ET BT 91.016 489.541 Td /F4 9.0 Tf [(you, requesting a new SIM card from a cellular service provider.)] TJ ET 85.866 481.368 m 85.866 481.780 85.696 482.190 85.404 482.482 c 85.113 482.773 84.703 482.943 84.291 482.943 c 83.878 482.943 83.469 482.773 83.177 482.482 c 82.885 482.190 82.716 481.780 82.716 481.368 c 82.716 480.956 82.885 480.546 83.177 480.254 c 83.469 479.963 83.878 479.793 84.291 479.793 c 84.703 479.793 85.113 479.963 85.404 480.254 c 85.696 480.546 85.866 480.956 85.866 481.368 c f BT 91.016 478.552 Td /F4 9.0 Tf [(The cellular service provider transfers the your SIM card identity to the new SIM card, cancelling your old SIM card )] TJ ET BT 91.016 467.563 Td /F4 9.0 Tf [(in the process.)] TJ ET 85.866 459.390 m 85.866 459.802 85.696 460.212 85.404 460.504 c 85.113 460.795 84.703 460.965 84.291 460.965 c 83.878 460.965 83.469 460.795 83.177 460.504 c 82.885 460.212 82.716 459.802 82.716 459.390 c 82.716 458.978 82.885 458.568 83.177 458.276 c 83.469 457.985 83.878 457.815 84.291 457.815 c 84.703 457.815 85.113 457.985 85.404 458.276 c 85.696 458.568 85.866 458.978 85.866 459.390 c f BT 91.016 456.574 Td /F4 9.0 Tf [(The result is that there is no signal on the old SIM card, which means the you cannot receive / make phone calls or )] TJ ET BT 91.016 445.585 Td /F4 9.0 Tf [(send SMS messages. \(This ought to be the first sign of something wrong, so if you get SIMCARD INVALID error )] TJ ET BT 91.016 434.596 Td /F4 9.0 Tf [(on your cell phone\))] TJ ET 85.866 426.423 m 85.866 426.835 85.696 427.245 85.404 427.537 c 85.113 427.828 84.703 427.998 84.291 427.998 c 83.878 427.998 83.469 427.828 83.177 427.537 c 82.885 427.245 82.716 426.835 82.716 426.423 c 82.716 426.011 82.885 425.601 83.177 425.309 c 83.469 425.018 83.878 424.848 84.291 424.848 c 84.703 424.848 85.113 425.018 85.404 425.309 c 85.696 425.601 85.866 426.011 85.866 426.423 c f BT 91.016 423.607 Td /F4 9.0 Tf [(The SMS authorisation reference number, which is normally sent to the client, reaches the fraudster instead of )] TJ ET BT 91.016 412.618 Td /F4 9.0 Tf [(you, the legitimate owner, and the fraudster is able to make once-off payments and create beneficiaries fraudulently)] TJ ET BT 61.016 392.629 Td /F1 9.0 Tf [(What should I do if I suspect an unlawful SIM swap?)] TJ ET 85.866 375.456 m 85.866 375.868 85.696 376.278 85.404 376.570 c 85.113 376.861 84.703 377.031 84.291 377.031 c 83.878 377.031 83.469 376.861 83.177 376.570 c 82.885 376.278 82.716 375.868 82.716 375.456 c 82.716 375.044 82.885 374.634 83.177 374.342 c 83.469 374.051 83.878 373.881 84.291 373.881 c 84.703 373.881 85.113 374.051 85.404 374.342 c 85.696 374.634 85.866 375.044 85.866 375.456 c f BT 91.016 372.640 Td /F4 9.0 Tf [(If you fall prey to an unlawful SIM swap, or suspect that you have, contact your cellular service provider for )] TJ ET BT 91.016 361.651 Td /F4 9.0 Tf [(assistance.)] TJ ET 85.866 353.478 m 85.866 353.890 85.696 354.300 85.404 354.592 c 85.113 354.883 84.703 355.053 84.291 355.053 c 83.878 355.053 83.469 354.883 83.177 354.592 c 82.885 354.300 82.716 353.890 82.716 353.478 c 82.716 353.066 82.885 352.656 83.177 352.364 c 83.469 352.073 83.878 351.903 84.291 351.903 c 84.703 351.903 85.113 352.073 85.404 352.364 c 85.696 352.656 85.866 353.066 85.866 353.478 c f BT 91.016 350.662 Td /F4 9.0 Tf [(Also contact the internet banking helpdesk to request that your internet banking access be suspended with )] TJ ET BT 91.016 339.673 Td /F4 9.0 Tf [(immediate effect. This will prevent fraudsters from gaining access and transacting on your accounts.)] TJ ET BT 61.016 319.684 Td /F1 9.0 Tf [(What can I do to prevent SIM swap fraud?)] TJ ET 85.866 302.511 m 85.866 302.923 85.696 303.333 85.404 303.625 c 85.113 303.916 84.703 304.086 84.291 304.086 c 83.878 304.086 83.469 303.916 83.177 303.625 c 82.885 303.333 82.716 302.923 82.716 302.511 c 82.716 302.099 82.885 301.689 83.177 301.397 c 83.469 301.106 83.878 300.936 84.291 300.936 c 84.703 300.936 85.113 301.106 85.404 301.397 c 85.696 301.689 85.866 302.099 85.866 302.511 c f BT 91.016 299.695 Td /F4 9.0 Tf [(Protect your information all your information.)] TJ ET 85.866 291.522 m 85.866 291.934 85.696 292.344 85.404 292.636 c 85.113 292.927 84.703 293.097 84.291 293.097 c 83.878 293.097 83.469 292.927 83.177 292.636 c 82.885 292.344 82.716 291.934 82.716 291.522 c 82.716 291.110 82.885 290.700 83.177 290.408 c 83.469 290.117 83.878 289.947 84.291 289.947 c 84.703 289.947 85.113 290.117 85.404 290.408 c 85.696 290.700 85.866 291.110 85.866 291.522 c f BT 91.016 288.706 Td /F4 9.0 Tf [(Do not disclose your ID number on websites unless you have verified the legitimacy of the site. The bank already )] TJ ET BT 91.016 277.717 Td /F4 9.0 Tf [(knows your ID number and will not require you to give it to us again.)] TJ ET 85.866 269.544 m 85.866 269.956 85.696 270.366 85.404 270.658 c 85.113 270.949 84.703 271.119 84.291 271.119 c 83.878 271.119 83.469 270.949 83.177 270.658 c 82.885 270.366 82.716 269.956 82.716 269.544 c 82.716 269.132 82.885 268.722 83.177 268.430 c 83.469 268.139 83.878 267.969 84.291 267.969 c 84.703 267.969 85.113 268.139 85.404 268.430 c 85.696 268.722 85.866 269.132 85.866 269.544 c f BT 91.016 266.728 Td /F4 9.0 Tf [(Do not disclose your cell number on websites unless you have verified the legitimacy of the site. Phishing sites )] TJ ET BT 91.016 255.739 Td /F4 9.0 Tf [(often request for information such as ID Number, email address and email address password, physical address, )] TJ ET BT 91.016 244.750 Td /F4 9.0 Tf [(etc.)] TJ ET 85.866 236.577 m 85.866 236.989 85.696 237.399 85.404 237.691 c 85.113 237.982 84.703 238.152 84.291 238.152 c 83.878 238.152 83.469 237.982 83.177 237.691 c 82.885 237.399 82.716 236.989 82.716 236.577 c 82.716 236.165 82.885 235.755 83.177 235.463 c 83.469 235.172 83.878 235.002 84.291 235.002 c 84.703 235.002 85.113 235.172 85.404 235.463 c 85.696 235.755 85.866 236.165 85.866 236.577 c f BT 91.016 233.761 Td /F4 9.0 Tf [(Always make sure that your contact details on Internet banking are valid and correct. You know when your details )] TJ ET BT 91.016 222.772 Td /F4 9.0 Tf [(have changed, so when you are ready, you can update the information on Internet banking or at a local bank )] TJ ET BT 91.016 211.783 Td /F4 9.0 Tf [(branch.)] TJ ET BT 360.940 191.794 Td /F4 9.0 Tf [([INFORMATION SUPPLIED BY DAVID WILES])] TJ ET BT 61.016 171.805 Td /F4 9.0 Tf [()] TJ ET 0.400 0.400 0.400 rg BT 61.016 153.316 Td /F2 9.0 Tf [(Posted in:Communication,Security | Tagged:Cell Phone,Phishing,Security | With 0 comments)] TJ ET q 225.000 0 0 156.000 61.016 406.277 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 208 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 7784>> stream JFIF;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 80 C   %# , #&')*)-0-(0%()(C   (((((((((((((((((((((((((((((((((((((((((((((((((((," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?((((((((((h2JTW=y&VDK Mocu.EU "+ oS18z袊`QEQEQEQEQEQEQEQEf(Q@Q@hP3EQEPU.ⴄ)S5謢˜:d3d_{.}U8#/3 XW=7H)ɝB7$cInq#fƺC!,Pε5Z|8 q5*9(E]*I $c'sӥ|ow[ xS7Z=U OjiM{w> b!AT>.cY֙rz<#5~4ԕ󲌠dfE2C4f((3KEfE%-PIKEPQKEQEQE%-PQKE%P5M 1/}UmA 4篢뙑G,Y'&YyZIXni6{9f>Ukv=2fK(S9>{\>U$_bkލU^'U5$mQwZ$ F[': zէZ\gNiD$ $_;=h0!,C߻?ʽM-5;D'2c_Eºw|;.-EFTWA%PQKE%-PEPEPEPEPEPEPEdMcVAjFOCaz3°[I$ϾD;{#銳js=XJ?[r-nm19kE(gu֭ʏ.Xd7|Qzsu$=e$wsXD,Tްķ:s !cЀiB<Ó}`^-4} ?z/SҶcv Ĝ|қoj"%=jKF\AOYz܉~EO4,2A֢&{-4"5X}۷zak\ Nv9gnǹ' h3QNg^YU KԻPkc9AK kp͍(&b{eQUg;xGF:.߼hO VЖ828"6)RQ1 >x=ZlQS$ӷaԛvi|sxeԶxֺ\ȷ&hݑT|S{8F^da#Apk ~]ss./a]N4TWp_Zsg2M*rN.N(QEQEQEQEQEQEQQ*CI+E@vTRBzW3rLPw=Qj6@ k79ԭ}cAMi3ڢ͖u9?=E+&f~dܱ*:[ȶ@VHt5Z+vᰣcӅMttՑh-v'Qncv#};bTF8}jvطu͍{a3nn4]:}KaRF.d’}NV1&_Sִ4M 2"IaE3eq}GZZ }k@gԖFVReҪZY"1l=0-ޱoX.O4ekr桨Ecg 9IHހTZ}qy{D*}OEcgWkBA5 A~_&qҥǾzs~Sj䧍nO!tͼ :|'ªlv0s+ .i{)lUB^V2̕S$dç@=j4E2U~h̳*jws.vv]߇, '!t{W>ڌwKV?{}]>B#;wZ( ( ( ( ( (y[9'hKa2LQ /e|^mQjCw=}sb\VUԭVOʅE&1y:M];,y'5|X4YH5m>@c |&FRpMWknT5-D[2An{?L{(Q^9E \d)9=[+id=j-eE7G] u\,**>Rq5w-wVKy$@*=J|[i)lU}qRM5/$,q3(2\S o++2I:B*sfVI, )@0p{VcդUԕbI_}Sw5g Y5ɵVރXbtҳK' srz?ߡJ+NbH@9HI5m"(П|Gk4㷾c g8`pF@Sp[;ϐGө' J+cBMOGV##\(jdUzGEZXy1F$*9$CKVjo K3Yp5t=@Jy'޸Ha@wbqd_U{e+I;x sܤdq([ڗPY#̍yt]. *C˞^B9sps$_+ӲO[Zœ'V|JR' .٧#AO>՛ok6:^jqC SսoIik-^Kly}[߷oZs7_JOFkEx!b“ $?;S+ݴ: 2`\1סʇ.sz-Lҭ6sjW ( ( ( ( ( ( W䑷3]۝ff}-RP!k3]lV@`Dėl>HW7}ܭ$ܓq^~/_9$vWH~4dω*<正;dj83f%Tr6 gqjSX^F1'wǡOeמ;NHHQQ+HMˉSS娵/]W䤣xD19jh9-٠ "AW\ų8"kw{SpS6>_w6g.Mshvt?o~ZЋ]CmT^:OsP!HmQaUz Pśgdպ_4RIWXf:Tj00Pֵ83m*cIEVUّu: YpX@ =ҫT:Ąat VDCk8O[9*zGzvXj~ E*.~K  ~g>/5[#/^קAڤɵ'ף[;ý:t4U0=XE,QEQEQERR ( ( (/18JAJ9&r(\c`>՛o}?{ל#%Į$`ԓ+~ΖϨ2/j|Jz.C/.%i/#c?+7j`nS@_b=g$hm8]*֧lBQDTrIƷl'm}PZv#5l $WQL$*ʖViԐIV2oP+cpV3xuHkܒ%c<I(P.A1/_AVJwcԛ^`' |SuR\oŕ)R.k|u\$H ^?VYR8NG3ׂO6_L}=Oh @@?ֽ\ߩYˬ6X$5}MX ( ( ( ))h(((( k8D?:u=wԌ53*p|Xܡ`p~YңCkԇg7 8S*Ӽ|coC}ϵ|+*WC2KIv/Zn\c 31Nj؁flSqlTE,WNyMM"iKx.E <>lv~}ROu19i.}.I;OJ] Imuq*IAo?%K (A_v: Gz-HmPvbrIɩ!-u?3J<$@֧8"v֒yA?Z-p)vc i=${"֗8PkԼq4gB~)CM6d`+hcGj8DSssדEYۤ$TQ^aEPEPE%-QI@ EPEPEPEPEPEPX:m8+~c\e=}zM&ƛ>z.4.D6-9\DvfKęc)_Wzt[e\8:y% rp,ּ|^4}VY{?rvCˎqOJ[;YnXBǀ(IJJ7 $dH$:fSV~x'|qOt1 W׭CAE *F 0t ѣb[) 4U(Th((((()(h((((+Z):7PjZ(˼oH-wn +ȐW )^!f<$8澯QmU pi#PƬ. 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Mobile technology survey reveals new trends

Friday, November 1st, 2013

Android and Apple mobile phones look likely to dominate share amongst students within a year while Blackberry’s share is dwindling rapidly. The picture has changed significantly since 2012:

mobile-phones

This is just one example of the results of a recent mobile technology survey conducted by the Information Technology division to track trends in students’ mobile devices. The purpose of these surveys (the first was conducted in September 2012) are to identify trends so that relevant university mobile services and strategies can be implemented in future. Understanding the mix of devices that students possess and how rapidly the picture is changing, is crucial for informed planning and decision-making.

Another unexpected trend is the slow penetration of tablets on campus. Since the vast majority of students have daily access to a laptop, ultrabook or notebook, the tablet seems to be an optional “third” device, which 47% of students can’t afford and 25% prefer not to use. Only 28% of respondents have a tablet, almost half of which are Apple iPads, closely followed by Android tablets. Students indicate that the take-up is likely to increase but accelerate slowly.

Unfortunately awareness of the national Student Technology Programme, which provides students with the opportunity to purchase heavily discounted tablets, laptops and notebooks, is also still lacking.

On the positive side students consistently rate mobile services and content related to learning and academic events and schedules as the most important. It is possible that as more learning content, including e-textbooks, becomes available via mobile devices, for offline consumption as well, that the penetration of tablets may accelerate.

mobile-content

More surveys will be conducted in the foreseeable future to discern trends and changes over time and students are encouraged to participate.

One lucky respondent, BComm student, Pierre-Etienne Rossouw, was the winner of an Incredible Connection gift voucher to the value of R1500.

2832 students out of 32266 invitees responded.

 

[PHOTO: Ralph Pina (director of development) with winner Pierre-Etienne Rossouw]

 

 

 

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Geared for the future

Friday, October 4th, 2013

Do you still remember those enormous Casio watches with the built in calculators? Well, don’t start sniggering just yet (besides, we know you also had one). Because soon you’ll want a large watch again and this time around it will be able to do more than just adding and subtracting.

The Samsung Galaxy Gear smart watch was recently launched in Berlin by Lee Young-hee, Samsung‘s vice president of mobile technology, two weeks before the Berlin IFA electronic consumer show.

With Samsung’s new smart watch you’ll be able to make calls, browse the internet and manage your e-mails. All this while you’re looking the part  – bodyguard meets FBI agent.

Other useful extras include a camera, various applications such as Evernote and Pocket, as well as MyFitnessPal and RunKeeper for the fitness fanatics among us. For those who prefer wine above exercise, the Gear comes with Vivino Wine Scanner – an app which allows you to take a photo of  a wine label and immediately have access to the wine’s information.

[Photo: www.samsung.com]

But BEFORE you get too excited, I have to warn you that, to use a Galaxy Gear, you also need a Galaxy Note. It is estimated that the Gear will be available during October for the recommended price of  R4 599. The latest Galaxy Note model, with which the Gear is compatible, has been available since 27 September at R8 999.

In total this comes to the considerable amount of approximately R14 000. Not necessarily an option for someone earning an average salary, but at least the technology is now available and with a little bit of patience, we all will be able to afford one one day.

More information on the Samsung Galaxy Gear can be found on Samsung’s website

[SOURCES: www.cnet.com, www.wikipedia.org, www.news24.com, www.mybroadband.co.za, www.pcadvisor.co.uk  en www.t3.com]

 

 

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Beware of SIM card swap fraud

Friday, February 22nd, 2013

 

Although it is a known scam, when it hits one of your colleagues, it makes you aware that there are very real dangers out there. A SIM card swap fraud occurs when criminals obtain and utilise a replacement SIM card to acquire security messages and one-time passwords (OTP) sent to you by the bank. Using the OTP, criminals are able to change, add beneficiaries and transfer money out of your account using your personal information that they would have obtained through phishing. One of our colleagues lost R20 000 over the holidays and asked us to warn other staff as well:

How does a SIM swap scam work?

  • The SIM swap takes place after the fraudsters have received a your bank logon details as a result of the you responding to, for example, a Phishing e-mail. (this is why phishing e-mails are so dangerous and you should never ever respond or click on links contained in these phishing e-mails.)
  • Once the fraudsters have the your cell phone number and other personal information, the fraudster can pose as you, requesting a new SIM card from a cellular service provider.
  • The cellular service provider transfers the your SIM card identity to the new SIM card, cancelling your old SIM card in the process.
  • The result is that there is no signal on the old SIM card, which means the you cannot receive / make phone calls or send SMS messages. (This ought to be the first sign of something wrong, so if you get  “SIMCARD INVALID” error on your cell phone)
  • The SMS authorisation reference number, which is normally sent to the client, reaches the fraudster instead of you, the legitimate owner, and the fraudster is able to make once-off payments and create beneficiaries fraudulently

What should I do if I suspect an unlawful SIM swap?

  • If you fall prey to an unlawful SIM swap, or suspect that you have, contact your cellular service provider for assistance.
  • Also contact the internet banking helpdesk to request that your internet banking access be suspended with immediate effect. This will prevent fraudsters from gaining access and transacting on your accounts.

What can I do to prevent SIM swap fraud?

  • Protect your information – all your information.
  • Do not disclose your ID number on websites unless you have verified the legitimacy of the site. The bank already knows your ID number and will not require you to give it to us again.
  • Do not disclose your cell number on websites unless you have verified the legitimacy of the site. Phishing sites often request for information such as ID Number, email address and email address password, physical address, etc.
  • Always make sure that your contact details on Internet banking are valid and correct. You know when your details have changed, so when you are ready, you can update the information on Internet banking or at a local bank branch.

[INFORMATION SUPPLIED BY DAVID WILES]

 

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Keep your cell phone secure

Friday, February 22nd, 2013

These days your smartphone is just as powerful as your laptop or pc a few years back. You store more personal and work information on your device and it’s always connected to the internet.

It’s exactly this convenience that puts you as a smartphone user at risk. Cooltech, iAfrica’s tech section, has a few ideas to minimise risk and ensure your personal information stays, well, personal and safe from malware and cybercriminals and other security risks.

Set up a password

Your first line of defense is to simply set up a password on your phone. Most cellphone providers allow you to type in a pin number each time you switch on your phone or after a period on inactivity.

Install security software

Since smart phones are no longer just for storing phone numbers and sms’s, but also bankdetails, they’re also an easy and perfect target for cybercriminals.

Consider installing anti virus software to protect your device against malware. F-Secure, Norton and other large security software vendors each have their own version for the main smartphone platforms.

Activate the remote wipe function

The biggest risk is the the theft or loss of your device. Rather than worry about a stranger snooping through your information, activate the remore wipe function.

This function will allow you, by means of an internet connection, to delete your photos, business contacts and e-mails when you suspect you might not be able to recover your phone.

Some manufacturers like BlackBerry and Apple offer the remote wipe function and location applications for their latest devices, while third party applications are available for other platforms.

Download safe and approved applications

The temptation to download a free, unofficial application on your iPhone or Android instead of purchasing one through iStore, is big, but do you really want to take the risk and expose your phone to malware.  Rather stick legitimate sources where proper quality control is done and applications don’t come with added nasty surprises.

Backup your data

As we’ve already established, a substantial amount of your life is on your smart phone – e-mail, phone contacts, documents, photos and much more. Just as you back up your computer (hopefully!), do the same with your cell phone so you won’t lose everything if you lose your phone.  Many smartphones allow you to make a thorough backup from your device to your pc or at least sync the most important data and settings to an online service.  Many smartphones allow you to make a comprehensive backup of your device to a computer, or to sync your most critical data and settings to an online service.

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New procedures for setting up Outlook on Android causes confusion

Friday, October 26th, 2012

Since the recent Exchange upgrade a few people have been confronted with a few unusual questions when trying to set up Outlook on their Android phones.Fortunately the process is less intimidating than it seems at first glance.

After the standard Outlook setup on your Android (click here for the full instructions),  “Activate device administrator” will appear, prompting you to select a long list of options, for example Erase all data, Change Screen unlock password, Password recovery . Do not be alarmed as this is standard for setting up Exchange/Outlook on any Android phone. This just indicates what the app is capable of doing. Other cell phone operating systems include the same settings, but it’s not always displayed to the user when the programme is being installed.

The text being displayed is therefore standard for the specific Android application – IT has no control over the text it displays. It is also standard practice at various universities using MS Exchange.

One of the options is – Erase all data: Perform a factory reset, deleting all of your data without any confirmation. This option in particular led to many questions. If we look at the Exchange implementation, it’s very clear that the only person who has access to this function and can actually wipe the device, is the mailbox owner himself.

These and other advantages  and additional e-mail functionality, is available to Android users on www.sun.ac.za/webmail. In webmail, under Options -> See All Options -> Phone -> Mobile Phones there are various functions available:

Sync Logging: Enables you to look at the synchronisation of your phone, to select what you want synchronised, which servers should be used, etc.

Remote Wipe: With this option, you can wipe your phone’s data (contacts, photos, etc.) if it ever gets into the wrong hands. The phone will then be reset to it’s default factory settings. ONLY the registered e-mail user will have access to this function, no one else has access.

Details: Shows exactly which devices is linked, model, software versions, etc. 

Delete Device: This removes the connection between the Exchange and the selected device. If you initiate this via webmail, the person who has your phone will not be able to reinstall the mailbox. Your data stays protected.

(INFORMATION SUPPLIED BY FRANCOIS DE KOKER)

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