After a week of moving offices, the IT division is settled into a new building. Since mid September we are no longer located in the Engineering complex, but in a brand-new building located between Facilities Management and the Maintenance division. You can read more about our new, green home here and also in September’s issue of Kampusnuus. (Also see contact information below)
After a brief period of down-time last week during the move, we are now completely up and running and once again. We’d like to thank our loyal clients for their continuous support and also patience during this short period.
Please take note that the IT HUB, on central campus, (see map right) will from now on be IT’s main service centre.
Staff can drop their equipment off at the IT HUB. All equipment will still be serviced at the main IT building, but minor adjustments, for example registering a personal device on the network, passwords, etc. can be done at the IT HUB.
Staff’s personal devices will be handled at the IT HUB or IT Workshop and staff can register 5 mac addresses (e.g. smart phones, tablets and laptops) on the network. These devices will receive limited support at the IT HUB.
CONTACT US
Tel: 021-808 4367
Skype: ITStellenUni
E-mail: helpinfo@sun.ac.za (for general enquiries) or help@sun.ac.za (to log an error)
Twitter: @itstellenuni
Google Maps
Full instructions on how to log an error is available here. Please supply the correct information otherwise the call will not register on the system.
All our services are listed on our Service Catalogue and if you are brave enough, you can consult our Self-help wiki.
The IT Hub, centrally located in the heart of campus, under the bridge connecting Admin A and Admin B, now offers a one-on-one consultation room for staff with a professional technician.
