%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250701180736+00'00') /ModDate (D:20250701180736+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4415 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 324.884 521.469 421.850 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 325.259 520.719 421.100 re S 0.773 0.773 0.773 rg 61.016 340.634 m 550.984 340.634 l 550.984 341.384 l 61.016 341.384 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(HOW DO I REPORT PHISHING?)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(May 10,2021)] TJ ET BT 156.578 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 171.086 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(You've received a suspicious email, what should you do with it? Firstly, don't click on any links. But just as important, send )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(it to us so we can prevent more staff and students falling prey to the scam. We encourage our customers to submit )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(potential phishing examples for review. Using these submissions, the Cyber Security Incident Response Team \(CSIRT\) )] TJ ET BT 61.016 604.453 Td /F4 9.0 Tf [(can learn from the analysis of these messages. This collectively helps to improve the level of virus and spam detection.)] TJ ET BT 61.016 584.464 Td /F1 9.0 Tf [(What is phishing?)] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(Phishing attacks are designed to steal a person’s login and password details so that the cyber criminal can assume control )] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(of the victim’s social network, email, and online bank accounts. Seventy percent of internet users choose the same )] TJ ET BT 61.016 542.497 Td /F4 9.0 Tf [(password for almost every web service they use. This is why phishing is so effective, as the criminal, by using the same )] TJ ET BT 61.016 531.508 Td /F4 9.0 Tf [(login details, can access multiple private accounts and manipulate them for their own good. )] TJ ET 0.373 0.169 0.255 rg BT 61.016 511.519 Td /F4 9.0 Tf [(More on how to recognise a phishing email. )] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 61.016 510.368 m 237.092 510.368 l S 0.200 0.200 0.200 rg BT 61.016 488.892 Td /F1 11.7 Tf [(REPORT PHISHING)] TJ ET 0.153 0.153 0.153 rg BT 61.016 468.244 Td /F1 9.0 Tf [(On the ICT Partner Portal:)] TJ ET 0.153 0.153 0.153 RG 85.866 451.071 m 85.866 451.483 85.696 451.893 85.404 452.185 c 85.113 452.476 84.703 452.646 84.291 452.646 c 83.878 452.646 83.469 452.476 83.177 452.185 c 82.885 451.893 82.716 451.483 82.716 451.071 c 82.716 450.659 82.885 450.249 83.177 449.957 c 83.469 449.666 83.878 449.496 84.291 449.496 c 84.703 449.496 85.113 449.666 85.404 449.957 c 85.696 450.249 85.866 450.659 85.866 451.071 c f BT 91.016 448.255 Td /F4 9.0 Tf [(Go to )] TJ ET 0.373 0.169 0.255 rg BT 115.532 448.255 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 115.532 447.104 m 412.649 447.104 l S 0.153 0.153 0.153 rg 0.153 0.153 0.153 RG 85.866 440.082 m 85.866 440.494 85.696 440.904 85.404 441.196 c 85.113 441.487 84.703 441.657 84.291 441.657 c 83.878 441.657 83.469 441.487 83.177 441.196 c 82.885 440.904 82.716 440.494 82.716 440.082 c 82.716 439.670 82.885 439.260 83.177 438.968 c 83.469 438.677 83.878 438.507 84.291 438.507 c 84.703 438.507 85.113 438.677 85.404 438.968 c 85.696 439.260 85.866 439.670 85.866 440.082 c f BT 91.016 437.266 Td /F4 9.0 Tf [(Fill in your information and add the email as an attachment. Your request will automatically be logged on the )] TJ ET BT 91.016 426.277 Td /F4 9.0 Tf [(system.?)] TJ ET BT 61.016 406.288 Td /F1 9.0 Tf [(*Spam or phishing examples must be sent in either.EML or .MSG format as an attachment and must not be )] TJ ET BT 61.016 395.299 Td /F1 9.0 Tf [(forwarded. This ensures the original email can be analysed with its full Internet message headers intact. )] TJ ET BT 61.016 384.310 Td /F4 9.0 Tf [(Alternatively, use the mail application to save the email \(usually located under File | Save As\) as an .EML or .MSG format )] TJ ET BT 61.016 373.321 Td /F4 9.0 Tf [(to a folder location, and attach the saved file to a new email.)] TJ ET 0.400 0.400 0.400 rg BT 61.016 354.832 Td /F2 9.0 Tf [(Posted in:Phishing,Security,Tips | Tagged:Malware,Phishing,Report Phishing,Report Spam,Spam | With 0 comments)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 510.6862 237.0917 519.8437 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2016/10/how-to-recognise-a-phishing-e-mail/) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 115.5317 447.4225 412.6487 456.5800 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115) >> endobj xref 0 16 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000305 00000 n 0000000334 00000 n 0000000472 00000 n 0000000561 00000 n 0000005028 00000 n 0000005140 00000 n 0000005255 00000 n 0000005375 00000 n 0000005483 00000 n 0000005610 00000 n 0000005734 00000 n 0000005862 00000 n trailer << /Size 16 /Root 1 0 R /Info 5 0 R >> startxref 5989 %%EOF spam « Informasietegnologie
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Fake FNB e-mail being circulated

Monday, June 19th, 2017

Our week starts off with the latest spam e-mail, one from FNB requesting that you activate your card. Of course this isn’t legitimate, even if it looks fairly convincing. Note the :-) in the subject line. This alone should be a dead giveaway. No bank will (we hope) communicate with emoticons.

The link in the e-mail will lead you to a temporary file in your browser where you have to fill in your details.  Please ignore and delete this e-mail if you receive it. If you are a FNB customer and at any time, receive any e-mails you are not sure about, rather phone your bank directly and confirm.

If you receive any similar phishing e-mails, please forward then to sysadm@sun.ac.za as an attachment. This way we can add it to our spam filter and ensure no-one else receives them. 

See the example of the FNB e-mail below. (Malicious links were deactivated)

…………………………………………………………………………………………………………………………
Date: Thu, 15 Jun 2017 23:41:08 +0000
From: inContact <fakeaddress@fnb.co.za>
To: Recipients <fakeaddress@fnb.co.za>
Subject: FNB :-) Account Card Activation Request   16Jun 00:00
x-spam-score: -89.7 (—————————————————)

[– Attachment #1 –]
[– Type: text/plain, Encoding: base64, Size: 0.7K –]

Dear  Valued Card Holder,

As Directed by South African Credit Card Authorities, All card holders as advised to register their FNB cards on the new security platform to avoid your account from being compromised and also
+deactivated.

To reactivate your Credit / debit Card Kindly click on the below ATTACHED and follow instructions.

SEE ATTACHED TO REACTIVATE / REGISTER YOUR FNB CARD

*NOTE: Failure to do this will lead to suspension of your ATM Card.*

Copyright c 2017 Inter-Switch Limited

Thank you.
Administrator

………………………………………………………………………………………………………………………..

 

Compromised student account used for phishing

Tuesday, April 18th, 2017

Just because mail seems to come from a university address, doesn’t mean to say that it is legitimate.

The latest phishing scam making its rounds at the university is being sent from a compromised student account. The subject line is all in capital letters and is meant to frighten you into clicking on a link and filling in your details. This is probably how the student account that is now sending it was originally compromised.

This is a typical phishing scam. Do not respond or click on any of the links. Many thanks to all the observant students who picked it up and pointed it out to us.

Below is an example of the mail (with the dangerous bits removed)


 

From: Compromised, Student account <12345678@sun.ac.za>
Sent: Monday, 17 April 2017 12:19 PM
To: fake@email.address
Subject: YOUR EMAIL ACCOUNT HAS BEEN COMPROMISED

 

Certify Your email HERE


[ARTICLE BY DAVID WILES]

Don’t Be Fooled. Protect Yourself and Your Identity

Wednesday, April 5th, 2017

According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen. Online fraud is an ongoing risk. The following tips can help you prevent identity theft.

  • Read your credit card, bank, and pay statements carefully each month. Look for unusual or unexpected transactions. Remember also to review recurring bill charges and other important personal account information.
  • Review your health insurance plan statements and claims. Look for unusual or unexpected transactions.
  • Shred it! Shred any documents with personal, financial, or medical information before you throw them away.
  • Take advantage of free annual credit reports. In South Africa TransUnion, Experian and CompuShare can provide these reports.
  • If a request for your personal info doesn’t feel right, do not feel obligated to respond! Legitimate companies won’t ask for personal information such as your ID number, password, or account number in a pop-up ad, e-mail, SMS, or unsolicited phone call.
  • Limit the personal information you share on social media. Also, check your privacy settings every time you update an application or operating system (or at least every few months).
  • Put a password on it. Protect your online accounts and mobile devices with strong, unique passwords or passphrases.
  • Limit use of public Wi-Fi. Be careful when using free Wi-Fi, which may not be secure. Do not access online banking information or other sensitive accounts from public Wi-Fi.
  • Secure your devices. Encrypt your hard drive, use a VPN, and ensure that your systems, apps, antivirus software, and plug-ins are up-to-date.

 

What is the junk e-mail folder?

Tuesday, February 28th, 2017

Just before the weekend, we became aware of a particularly intrusive and persistent phishing attack. An e-mail, seemingly from Standard Bank, was distributed from a staff member’s e-mail account after being hacked.

In order to prevent the attack from causing more damage to other e-mail users, stricter spam filter measures had to be implemented over the weekend. After this time period, the filter was reset to its default.

These measures caused some e-mails that weren’t spam, to divert to Outlook’s Junk Mail folder. They were not deleted, but they weren’t visible in inboxes.

Even though it is advisable that you occasionally check your Junk mail folder, it seems some staff aren’t familiar with the folder or it’s function.

The Microsoft Outlook Junk E-mail Filter helps reduce unwanted email messages in your Inbox. Junk e-mail, also known as spam, is moved by the filter away to the Junk E-mail folder.

How the Junk E-mail filter works

The Junk E-mail Filter evaluates each incoming message to assess whether it might be spam, based on several factors. These can include the time when the message was sent and the content of the message. By default, the Junk E-mail Filter is turned on and the protection level is set to Low. This level catches only the most obvious spam. You can make the filter more aggressive by changing the level of protection that it provides.

You can adjust the Junk E-mail Filter settings in the Junk E-mail Options dialogue box.

  • On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.

Any message that is suspected to be junk is moved to the Junk E-mail folder. We recommend that you periodically review the messages in the Junk E-mail folder to check for legitimate messages that were incorrectly classified as junk. If you find a message that isn’t junk, drag them back to the Inbox or to any folder. You can also mark the item as not junk by doing the following:

  • On the Home tab, in the Delete group, click Junk, and then click Not Junk.

More detailed instructions can be found on the Office365 Knowledgebase and on Microsoft’s website.

We apologise for the inconvenience and confusion caused by these emergency measures. If you have any questions, please contact the IT Service Desk at 021 808 4367 or help@sun.ac.za.

 

Latest WhatsApp hoax

Monday, January 9th, 2017

If you are a user of the popular chat app WhatsApp, you should be aware of the latest hoax that states that the chat service will soon start charging a fee.

Here is an example of the current hoax:

Tomorrow at 6 pm they are ending WhatsApp and you have to pay to open it, this is by law. 

This message is to inform all of our users, our servers have recently been very congested, so we are asking you to help us solve this problem. We require our active users to forward this message to each of the people in their contact list to confirm our active users using WhatsApp. 

If you do not send this message to all your contacts WhatsApp will start to charge you. 

The message is allegedly sent from Whatsapp’s chief executive officer – Jim Balsamic.

  1. The real CEO of WhatsApp is Jan Koum.
  2. WhatsApp publically declared that they’ll never charge users for the service. [ https://blog.whatsapp.com/615/Making-WhatsApp-free-and-more-useful ]

This isn’t the first time this sort of hoax has plagued the web – a similar message was sent around in 2013.

In some cases, it was reported that victims of this hoax were “tricked” into opening a legitimate-looking Word, Excel or PDF document attached to a WhatsApp message. The PDF attachment then downloaded malware to devices to steal personal information.

Another student reported that one message they received tried to persuade them to download a R200 Edgars voucher. In reality, the link simply installed cookies and a browser extension on their phone that flooded the phone with adverts.

Always be wary of messages with the following characteristics:

  1. The person sending the message claims to be associated with WhatsApp.
  2. The message contains instructions telling you to forward the message. (Use a bit of common sense here. According to this hoax message, WhatsApp servers are “very congested” and Jim Balsamic want you to add to the congestion by forwarding the message to all your WhatsApp contacts?)
  3. The message says you will suffer some sort of punishment, like account suspension, if you don’t follow the instructions.
  4. The message promises a reward or gift from Whatsapp or another party.
  5. Just because a message was forwarded to you by a friend or family member, doesn’t make it legitimate. (friends and family can be just as gullible as any other person)

[ARTICLE BY DAVID WILES]

 

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