The following arrangements are in place for all research support services during the lockdown (27 March- 16 April):

  • Online assistance by Faculty Librarians
    Contact Faculty Librarians by e-mail for reference service or any other assistance. They will also be able to have one-on-one meetings with clients by means of Skype or Microsoft Teams should more in-depth assistance be needed.
  • For any Research Data Management queries, information on data management plans or uploading of data to SUNScholarData, please visit the RDM webpage, SUNScholarData LibGuide, or contact the Manager: Research Data Services or
  • For all research queries related to Special Collections (Africana, Rare Books and Manuscript Collections), please contact the Head: Special Collections or alternatively make use of our 24-hour online reference service, Ask a Librarian.
  • For assistance in accessing items in SUNScholar, such as theses and dissertations or research articles, please contact
  • For assistance in terms of self-archiving your research output in SUNScholar, please contact the Digital Scholarship Librarian.
  • For assistance with journal management on SUNJournals, please contact the Digital Scholarship Librarian.
  • The Manager: Research Impact Services will be able to assist with generic research support such as advanced bibliometric services, unique author identification with ORCID, advice on publishing and how to increase your impact as a researcher.
  • For assistance with general research support, such as referencing and reference managers, and the formatting of theses and dissertations, you can contact the Head: Research Commons.
  • #SmartResearcher Workshops
    Scheduled Library workshops are continuing in the form of online webinars (by means of Adobe Connect or Microsoft Teams) or recordings where a webinar is not possible. Clients may continue to register for these workshops and relevant staff will distribute information on how to connect to the webinars.

Stay safe and see you soon in the Library!