One of the most thought-provoking discussions during the Reimagining the Archive in the Post-Truth Era conference, where I presented my paper Archives and Other Repositories in the Age of Misinformation and Conspiracy Theories, centred on the concept of archival silences. My discussion reinforced an important reminder for archivists and researchers alike: archives are defined not only by what they preserve, but also by what they do not contain.
In our work at Special Collections, we frequently encounter researchers who expect archives to provide a complete account of the past. Many assume that additional records exist somewhere beyond the collections we hold, waiting to be discovered. Others interpret gaps in the documentary record as evidence that information has been deliberately hidden or destroyed. In an era shaped by misinformation, conspiracy theories, and declining trust in institutions, these assumptions are becoming increasingly common.
Archival scholars have long cautioned against viewing archives as complete or neutral repositories of truth. Every archival collection reflects choices about what was created, preserved, described, and made accessible. Consequently, every archive contains silences. Archives are products of complex processes of creation, selection, appraisal, and preservation. Records do not simply survive by chance; they are shaped by institutional priorities, legal requirements, social values, available resources, and historical circumstances. As a result, archival collections inevitably contain gaps, omissions, and missing voices that reflect the contexts in which they were formed.
These silences should not automatically be interpreted as evidence of concealment or conspiracy. Records may never have been created, they may have been lost through neglect, disaster, or deterioration, or they may reflect historical collecting practices that overlooked or excluded particular communities and perspectives. While deliberate destruction of records has occurred throughout history, it is only one of many reasons why archival gaps exist.
Understanding archival silences encourages researchers to move beyond asking, “Where are the missing records?” Instead, they begin asking more meaningful questions: Why are these records absent? Who created the records that survive? Whose voices were documented, and whose were excluded? These questions promote critical engagement with evidence rather than assumptions based solely on absence.
For archivists, this highlights an important responsibility. Our role is not only to preserve and provide access to records but also to help researchers understand the nature of archival evidence. By explaining how archives are formed—and why silences are inevitable—we foster archival literacy and critical thinking. In the age of artificial intelligence and technological advances, this understanding is essential. Archives remain among our most reliable sources of evidence, but their value lies not in claiming completeness, but in helping us interpret both what is present and what is absent with care, context, and transparency.
These gaps we see in records such as the Wilgenhof collection for example. The public interest intensified during the debates surrounding the so-called artefact’s discovered in the residence, with differing interpretations of their significance raising questions about heritage, memory, and the role of archives in preserving contested histories. During periods of increased interest in the residence’s history, Special Collections received enquiries from students, academic staff, and researchers requesting access to materials related to Wilgenhof. These interactions revealed a recurring assumption that archives contain complete and exhaustive documentation of institutional history. While some users assumed that Special Collections held a complete documentary record of Wilgenhof’s history, the collection itself consists of specific donated materials, including reunion publications, newsletters, choir records, and clippings. Like many archival collections, it reflects what was donated and preserved rather than a comprehensive account of all events and activities associated with the residence. The assumption that archives contain complete records can lead to frustration when gaps are encountered. However, such gaps are a normal feature of archival collections and reflect the realities of record creation, survival, donation, and preservation.
Author: Busi Mofu














