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Still using Windows 7?

Thursday, May 9th, 2019 - 4:39 pm - IT Communications

After 10 years, support for Windows 7 is coming to an end on 14 January 2020.  But how does this affect you?  After January 14 your PC will no longer receive  security updates and Microsoft will not provide technical support. You can read more on Microsoft software’s life cycle on their site. Therefore, it’s important […]

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Feedback on the SU Administration system outage

Friday, April 26th, 2019 - 2:28 pm - IT Communications

During the last week of April most of our staff and students were affected by a serious outage of core IT-related administrative services and systems. The outage’s impact was widespread and it was handled with high urgency. Almost all of the University’s administrative processes were negatively affected, due to the dependencies on the core Student […]

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Increase in phishing attacks

Wednesday, April 3rd, 2019 - 8:49 am - IT Communications

Phishing attacks are on the increase due to staff and students replying to phishing emails or entering their usernames and passwords on suspicious websites. This not only poses a security risk for the user, but also for their colleagues and more importantly, for the safety of our entire university network. Please do not reply to […]

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Change your password online

Thursday, February 28th, 2019 - 3:00 pm - IT Communications

In the past, the IT Service Desk was your first stop when you forgot your password (we know, it happens to us too!) or had to change your password. Unfortunately, due to various security risks, as well as the very strict new data protection acts, the Service Desk is no longer allowed to change or […]

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How do I report phishing?

Friday, November 2nd, 2018 - 10:06 am - IT Communications

You’ve received a suspicious email, what should you do with it? Firstly, don’t click on any links. But just as important, send it to us so we can prevent more staff and students falling prey to the scam. We encourage our customers to submit potential phishing examples for review. Using these submissions, the CSIRT team […]

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