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Internet outage: Feedback

Friday, October 4th, 2019 - 10:21 am - IT Communications

Early on Thursday morning we were notified by our internet provider, TENET, that there has been a break in internet connection between UWC and SUN. This caused an internet outage on the entire SU network for most of the morning. Technicians were immediately dispatched to the site and after investigating, established that the infrastructure has […]

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Free digital literacy training

Tuesday, October 1st, 2019 - 3:18 pm - IT Communications

Our training service provider, StellieTech is currently offering a 3 Day Digital Literacy Course (see below for more detail on content, requirements, etc.) The course is free to all SU staff, but space is limited, so register as soon as possible if you’re interested. To register, go Sun e hr-> SUN Employee Self service-> Training […]

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SUNStudent blueprint workshops off to a good start

Tuesday, October 1st, 2019 - 2:31 pm - IT Communications

Over the past few months the SUNStudent implementation team, comprising members from SU, Eiffelcorp and Serosoft, have been conducting and coordinating blueprint workshops to understand and unravel the Stellenbosch University student life cycle process. Existing procedures, processes, and assumptions are being challenged and stakeholders are rethinking and redesigning processes while retaining students as central stakeholders. […]

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SUNFin remains on track

Friday, August 30th, 2019 - 11:29 am - IT Communications

The SUNFin Implementation Project remains on track for our target date of January 2021. We have been busy completing RAPID data spreadsheets with Stellenbosch University information and data and we have submitted this to our implementation partner, Visions Consulting. Visions Consulting has started the configuration of Iteration 1 of the Oracle Cloud Financials system. The […]

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Phishing from staff email

Monday, August 26th, 2019 - 10:01 am - IT Communications

Three separate emails with the subjects “Information Service”, “Online course” and “IT communication” from a compromised staff email address were sent to staff and students recently. The emails ask you to click on a link which will open an incident logged on the “Self Service Portal”, click on a link to complete a survey or […]

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