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IT HUB – operating hours during COVID

Monday, September 21st, 2020 - 9:28 am - IT Communications

Current operating hours for the IT HUB are 09:00 – 16:00 You can also call the IT HUB at 021 8089289, but preferably log a request on the ICT Partner Portal. This can be done as follows: 1 Log an issue report on the ICT Partner Portal at https://servicedesk.sun.ac.za/ 2 Sign on with your SU […]

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Hardware support during lockdown

Monday, September 21st, 2020 - 9:03 am - IT Communications

Even though Information Technology has been fully operational during lock down, there are some functions we haven’t been able to perform. Since Level 3 some of these functions, such as repairs and receiving deliveries are possible again.  However, this does not mean that our offices are open every day and we can receive visitors. Stellenbosch […]

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Microsoft to use more secure encryption

Monday, September 7th, 2020 - 4:33 pm - IT Communications

Microsoft recently announced that they will no longer use TLS 1.0 and 1.1 in Office 365. They are moving all online services to Transport Layer Security (TLS) 1.2+ to provide best-in-class encryption, and to ensure the service is more secure by default. “We temporarily halted deprecation enforcement of TLS 1.0 and 1.1 for commercial customers due […]

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Windows and Office license activation expiring soon

Monday, September 7th, 2020 - 12:13 pm - IT Communications

If you haven’t been on campus during lock-down or connected to the campus network by VPN (Virtual Private Network) and you are using Stellenbosch University licensed Windows or Office you might soon see messages popping up on your screen warning that your Windows and/or Office licenses are about to expire (see examples below)   The reason […]

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Enrol for MFA

Monday, July 27th, 2020 - 10:10 am - IT Communications

We are well aware of the growing risks of working online – whether it’s at our offices or at home as we’ve been doing recently. The downside of working from home is that it opens opportunities for cyber-attacks and security risks are higher.  You can easily fall prey to these security risks when there are […]

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