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Effect of internet breakage on Stellenbosch University

Monday, January 20th, 2020 - 3:51 pm - IT Communications

The current internet speed problems that South Africans are experiencing, has been front page news since last Thursday. How does it affect the University community? The short answer is that in most cases, we don’t see any degradation in network performance at all. How is this possible, one may ask? The answer lies in the […]

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The end of Windows 7

Wednesday, December 4th, 2019 - 4:39 pm - IT Communications

After 10 years support Windows 7 came to an end on 14 January 2020. How does this affect you?  After January 14 your PC will no longer receive security updates or technical support from Microsoft. Subsequently your PC will pose a threat to the university’s network and we will have to remove it from the […]

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Inetkey: the end is near

Wednesday, December 4th, 2019 - 2:23 pm - IT Communications

On Monday, 2nd December 2019, the Council of Stellenbosch University approved the budget for 2020, which introduces a new model to provide the required funding for internet capacity for the entire university. In the past, Inetkey served as gatekeeper to keep track of individual internet usage for staff and students, to facilitate collection of the […]

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Adobe licences update

Friday, November 29th, 2019 - 11:13 am - IT Communications

Users of Adobe Acrobat software may have noticed a pop-up notification stating that their licence will be expiring at the end of November. This is an administration issue on Adobe’s side and can easily be rectified for you to continue working seamlessly. If you don’t update your licence, you will no longer be able to […]

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How do I report phishing?

Thursday, October 17th, 2019 - 10:06 am - IT Communications

You’ve received a suspicious email, what should you do with it? Firstly, don’t click on any links. But just as important, send it to us so we can prevent more staff and students falling prey to the scam. We encourage our customers to submit potential phishing examples for review. Using these submissions, the Cyber Security […]

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