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October 2013)] TJ ET BT 61.016 371.596 Td /F4 9.0 Tf [(The When:)] TJ ET 85.866 354.423 m 85.866 354.835 85.696 355.245 85.404 355.537 c 85.113 355.828 84.703 355.998 84.291 355.998 c 83.878 355.998 83.469 355.828 83.177 355.537 c 82.885 355.245 82.716 354.835 82.716 354.423 c 82.716 354.011 82.885 353.601 83.177 353.309 c 83.469 353.018 83.878 352.848 84.291 352.848 c 84.703 352.848 85.113 353.018 85.404 353.309 c 85.696 353.601 85.866 354.011 85.866 354.423 c f BT 91.016 351.607 Td /F1 9.0 Tf [(Weekend of .......  2013.)] TJ ET BT 91.016 340.618 Td /F1 9.0 Tf [(If your workstation is a desktop PLEASE ENSURE THAT YOU DO NOT SWITCH IT OFF TOMORROW. )] TJ ET BT 91.016 329.629 Td /F1 9.0 Tf [(You may lock it or log off, but please do not switch the PC off this weekend \(tomorrow\) - once you leave )] TJ ET BT 91.016 318.640 Td /F1 9.0 Tf [(the office at the end of the day.)] TJ ET BT 91.016 307.651 Td /F1 9.0 Tf [(Please make sure to save and close your work \(e.g. open word documents, etc.\) before you leave.)] TJ ET BT 61.016 287.662 Td /F4 9.0 Tf [(The Who:)] TJ ET 85.866 270.489 m 85.866 270.901 85.696 271.311 85.404 271.603 c 85.113 271.894 84.703 272.064 84.291 272.064 c 83.878 272.064 83.469 271.894 83.177 271.603 c 82.885 271.311 82.716 270.901 82.716 270.489 c 82.716 270.077 82.885 269.667 83.177 269.375 c 83.469 269.084 83.878 268.914 84.291 268.914 c 84.703 268.914 85.113 269.084 85.404 269.375 c 85.696 269.667 85.866 270.077 85.866 270.489 c f BT 91.016 267.673 Td /F4 9.0 Tf [(ITUS has found that your version of Windows 7 requires a critical update: “Service Pack 1”.)] TJ ET BT 91.016 256.684 Td /F1 9.0 Tf [(Please read this email thoroughly!)] TJ ET BT 61.016 236.695 Td /F4 9.0 Tf [(The What:)] TJ ET 85.866 219.522 m 85.866 219.934 85.696 220.344 85.404 220.636 c 85.113 220.927 84.703 221.097 84.291 221.097 c 83.878 221.097 83.469 220.927 83.177 220.636 c 82.885 220.344 82.716 219.934 82.716 219.522 c 82.716 219.110 82.885 218.700 83.177 218.408 c 83.469 218.117 83.878 217.947 84.291 217.947 c 84.703 217.947 85.113 218.117 85.404 218.408 c 85.696 218.700 85.866 219.110 85.866 219.522 c f BT 91.016 216.706 Td /F2 9.0 Tf [(As your computer forms part of our SUN network and is an asset of the University of Stellenbosch, it is crucial to )] TJ ET BT 91.016 205.717 Td /F2 9.0 Tf [(keep your computer updated and secure.)] TJ ET BT 255.104 205.717 Td /F4 9.0 Tf [(  ITUS will be engaging in a campus wide rollout of this “Windows 7 )] TJ ET BT 91.016 194.728 Td /F4 9.0 Tf [(Service Pack 1” to all computers that require it.)] TJ ET BT 61.016 174.739 Td /F4 9.0 Tf [(The How:)] TJ ET 85.866 157.566 m 85.866 157.978 85.696 158.388 85.404 158.680 c 85.113 158.971 84.703 159.141 84.291 159.141 c 83.878 159.141 83.469 158.971 83.177 158.680 c 82.885 158.388 82.716 157.978 82.716 157.566 c 82.716 157.154 82.885 156.744 83.177 156.452 c 83.469 156.161 83.878 155.991 84.291 155.991 c 84.703 155.991 85.113 156.161 85.404 156.452 c 85.696 156.744 85.866 157.154 85.866 157.566 c f BT 91.016 154.750 Td /F4 9.0 Tf [(ITUS will be utilising an automated process to update your Windows 7. )] TJ ET BT 374.633 154.750 Td /F1 9.0 Tf [(The automated process will target a few )] TJ ET BT 91.016 143.761 Td /F1 9.0 Tf [(computers at a time starting tomorrow evening at 19h00 and will be completed before Sunday at 19h00.)] TJ ET 85.866 135.588 m 85.866 136.000 85.696 136.410 85.404 136.702 c 85.113 136.993 84.703 137.163 84.291 137.163 c 83.878 137.163 83.469 136.993 83.177 136.702 c 82.885 136.410 82.716 136.000 82.716 135.588 c 82.716 135.176 82.885 134.766 83.177 134.474 c 83.469 134.183 83.878 134.013 84.291 134.013 c 84.703 134.013 85.113 134.183 85.404 134.474 c 85.696 134.766 85.866 135.176 85.866 135.588 c f BT 91.016 132.772 Td /F4 9.0 Tf [(If you find yourself working on the office computer this weekend, this is what you could expect :)] TJ ET BT 91.016 121.783 Td /F4 9.0 Tf [(This process will download and execute the installation of the update, automatically. These actions will execute in )] TJ ET BT 91.016 110.794 Td /F4 9.0 Tf [(the background as not to interfere with your working experience.  However, at completion of the said installation, a )] TJ ET BT 91.016 99.805 Td /F4 9.0 Tf [(computer “Restart” is necessary. This will also be an automatic action.)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Page /Parent 3 0 R /Contents 13 0 R >> endobj 13 0 obj << /Length 3183 >> stream 0.153 0.153 0.153 rg 0.153 0.153 0.153 RG 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 470.932 521.469 287.052 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 470.932 m 566.734 470.932 l 565.984 471.682 l 46.016 471.682 l f 566.734 757.984 m 566.734 470.932 l 565.984 471.682 l 565.984 757.984 l f 45.266 757.984 m 45.266 470.932 l 46.016 471.682 l 46.016 757.984 l f 61.016 486.682 m 550.984 486.682 l 550.984 487.432 l 61.016 487.432 l f 0.153 0.153 0.153 rg BT 78.360 740.209 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 740.193 Td /F1 9.0 Tf [(1.       )] TJ ET BT 116.036 740.193 Td /F1 9.0 Tf [(You will be notified via a pop-up, after which the computer will restart.)] TJ ET BT 415.610 740.193 Td /F4 9.0 Tf [( This is pop-up will act as a )] TJ ET BT 91.016 729.204 Td /F4 9.0 Tf [(countdown, to allow you to save any work if needed. )] TJ ET BT 301.625 729.204 Td /F1 9.0 Tf [(This allows you 2 minutes to save your work or to send )] TJ ET BT 91.016 718.215 Td /F1 9.0 Tf [(that last email! )] TJ ET BT 156.536 718.215 Td /F1 9.0 Tf [(J)] TJ ET BT 78.360 707.242 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 707.226 Td /F4 9.0 Tf [(Please note the restart is mandatory and cannot be undone.)] TJ ET BT 78.360 696.253 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 696.237 Td /F4 9.0 Tf [(After the restart, the final stage of the installation will commence. This might include, but is not limited to, flickering )] TJ ET BT 91.016 685.248 Td /F4 9.0 Tf [(of the screen, rebooting once, displaying the progress of the installation. This part of the process might take )] TJ ET BT 91.016 674.259 Td /F4 9.0 Tf [(upwards of 10 minutes to complete.)] TJ ET BT 78.360 663.286 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 663.270 Td /F1 9.0 Tf [(PLEASE NOTE)] TJ ET BT 154.529 663.270 Td /F4 9.0 Tf [(: You will not be able to work on the computer at this stage; ideal time for a coffee/tea break! )] TJ ET BT 91.016 652.281 Td /F4 9.0 Tf [(Please do not at any time manually switch off or restart your computer. )] TJ ET BT 78.360 641.308 Td /F4 9.0 Tf [(5.)] TJ ET BT 91.016 641.292 Td /F4 9.0 Tf [(Once the computer displays the Welcome screen, the installation is done and you may continue to log in etc.)] TJ ET BT 304.749 621.303 Td /F4 9.0 Tf [( )] TJ ET BT 204.471 601.314 Td /F4 9.0 Tf [(**********************************************************)] TJ ET BT 61.016 581.325 Td /F4 9.0 Tf [(The automated process is one that ITUS will be using more frequently as there is much less interruption to workflow. In )] TJ ET BT 61.016 570.336 Td /F4 9.0 Tf [(the )] TJ ET BT 76.028 570.336 Td /F2 9.0 Tf [(unlikely)] TJ ET BT 106.034 570.336 Td /F4 9.0 Tf [( event that the Welcome screen does not display within 30 minutes of the restart, please contact ITUS as soon )] TJ ET BT 61.016 559.347 Td /F4 9.0 Tf [(as possible by dialling the IT Service Desk on 0218084367.)] TJ ET BT 61.016 539.358 Td /F4 9.0 Tf [(We thank you for your support and understanding!)] TJ ET BT 61.016 519.369 Td /F4 9.0 Tf [( )] TJ ET 0.400 0.400 0.400 rg BT 61.016 500.880 Td /F2 9.0 Tf [(Posted in:General | Tagged:Windows 7 | With 1 comments)] TJ ET endstream endobj xref 0 14 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000312 00000 n 0000000341 00000 n 0000000479 00000 n 0000000542 00000 n 0000008651 00000 n 0000008763 00000 n 0000008878 00000 n 0000008998 00000 n 0000009106 00000 n 0000009171 00000 n trailer << /Size 14 /Root 1 0 R /Info 5 0 R >> startxref 12407 %%EOF Windows 7 « Informasietegnologie
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Windows 7

The end of Windows 7

Wednesday, December 4th, 2019

After 10 years support Windows 7 came to an end on 14 January 2020.

How does this affect you?  

If you still use Windows 7, after January 14 your PC will no longer receive security updates or technical support from Microsoft. Subsequently your PC will pose a threat to the university’s network and we might have to remove it from the network in future for security reasons. This also means that you data will be unprotected, and you could potentially have no access to the network (in other words, no internet, email, etc.)

Therefore, if your PC is still running on Windows 7 or Windows 8.1 you will have to upgrade to Windows 10, an operating system which can provide the latest security updates to keep your data safe.  You can read more on Microsoft’s software life cycle on their site. 

Upgrades from Windows 7 & 8.1 to Windows 10 will be free for staff. To request this upgrade, please log a request on the  ICT Partner Portal (Windows 7 to Windows 10 upgrade) after which you will automatically receive and email. Please include the following information in the request: 

  1. the computer’s asset number
  2. device type
  3. contact numbers
  4. building name
  5. room number

Your device will be checked for an upgrade possibility as older equipment may need components for the upgrade, and this will be for the account of the department. There might also be a possibility that very old equipment or devices that do not meet the minimum requirements will not be able to be upgraded.  

If any other actions are needed, an IT technician will also contact you. 

IT will do the following without charge: 

  1. Guide you with work related data to be backed up to OneDrive
  2. Upgrade the operating system from Windows 7 & 8.1 to Windows 10 
  3. After the upgrade a technician can assist with if needed: Installing of non-standard campus related software such as SPSS, Statistica, etc., install printers.

You will have to pay for: 

  1. Backups of all data if and IT technician has to do the backup
  2. Hardware components necessary for the upgrade to Windows 10 

If IT is requested to backup data, the cost will be as follow: 

Less than 15GB – R1310-00 
More than 15GB – R2240-00 

Relevant articles on the end of Windows 7: 

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On the roll with Windows 7

Friday, October 4th, 2013

Some of you might have received a mail with the subject “Windows 7 Service Pack 1 – Weekend rollout” from “IT – Algemene Navrae – General Enquiries”.

This is not a scam or a hoax! 

This mail was sent out by ITUS to a specific targeted group – all people with Windows 7 on their PCs that do not have Service Pack 1 installed. 

  • If you did NOT receive the mail then your PC is already up to the correct patch level and no further action is required from you. 
  • If you DID receive the mail then it is important that you follow the instructions in the mail mentioned above carefully, in other words, do NOT switch off your computer when you leave for home on Friday afternoon. You do not have to be logged in to the machine, it just has to be switched on and displaying the “Ctrl + Alt + Delete to log on” message. 

[ARTICLE BY DAVID WILES]

 

EXAMPLE OF THE NOTIFICATION E-MAIL

ITUS – Stellenbosch University – critical update

August – October 2013

The When:

  • Weekend of …….  2013.
    If your workstation is a desktop PLEASE ENSURE THAT YOU DO NOT SWITCH IT OFF TOMORROW. 
    You may lock it or log off, but please do not switch the PC off this weekend (tomorrow) – once you leave the office at the end of the day.
    Please make sure to save and close your work (e.g. open word documents, etc.) before you leave.

The Who:

  • ITUS has found that your version of Windows 7 requires a critical update: “Service Pack 1”.
    Please read this email thoroughly!

The What:

  • As your computer forms part of our SUN network and is an asset of the University of Stellenbosch, it is crucial to keep your computer updated and secure.  ITUS will be engaging in a campus wide rollout of this “Windows 7 Service Pack 1” to all computers that require it.

The How:

  • ITUS will be utilising an automated process to update your Windows 7. The automated process will target a few computers at a time starting tomorrow evening at 19h00 and will be completed before Sunday at 19h00.
  • If you find yourself working on the office computer this weekend, this is what you could expect :
    This process will download and execute the installation of the update, automatically. These actions will execute in the background as not to interfere with your working experience.  However, at completion of the said installation, a computer “Restart” is necessary. This will also be an automatic action.
  1. 1.       You will be notified via a pop-up, after which the computer will restart. This is pop-up will act as a countdown, to allow you to save any work if needed. This allows you 2 minutes to save your work or to send that last email! J
  2. Please note the restart is mandatory and cannot be undone.
  3. After the restart, the final stage of the installation will commence. This might include, but is not limited to, flickering of the screen, rebooting once, displaying the progress of the installation. This part of the process might take upwards of 10 minutes to complete.
  4. PLEASE NOTE: You will not be able to work on the computer at this stage; ideal time for a coffee/tea break! Please do not at any time manually switch off or restart your computer. 
  5. Once the computer displays the Welcome screen, the installation is done and you may continue to log in etc.

 

**********************************************************

The automated process is one that ITUS will be using more frequently as there is much less interruption to workflow. In the unlikely event that the Welcome screen does not display within 30 minutes of the restart, please contact ITUS as soon as possible by dialling the IT Service Desk on 0218084367.

We thank you for your support and understanding!

 

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Windows 8 – really a better option?

Thursday, March 28th, 2013

Launched in October of 2012, the latest version of Windows showcases what seems to be a full re-design of what we have come accustomed to. However, upon closer inspection one could easily find a fair amount of resemblance to Windows 7.

Windows 8 has seen Microsoft take a radical new approach to Touch Screen enabled computers/devices.  For the first time ever, the operating system features an application store, similar to what one might find on Apple Mac devices/computers and Android devices. The store allows the downloading of (free and licensed) software/applications via the portal hosted by Microsoft. The operating system also features a new look, boasting “live” tiles on its Home Screen. These tiles can be linked to contacts, or your contact’s Facebook status, to the latest news, or weather forecasts, and many more.

Still, with its entire prowess, one must understand that the operating system is still very immature in the sense of security and vulnerability. Windows 7 offers a vastly more stable and secure solution at this present moment, mostly because it’s been around for longer, and that it has gone through the baby steps . It has had several updates, security- & hotfixes, as well as a Service Pack. These updates all contribute to a more secure and stable operating system.

It is this reason that compels IT to still choose Windows 7 as our supported operating system – used campus-wide. Thus, we roll out all new computers with Windows 7 installed. Any PC/device that is work-related, will either be upgraded (older Win XP PC’s) OR downgraded (some new PC’s ship with Windows 8) to Windows 7 with Service Pack 1.

*** Side note

The IT team is already testing Windows 8 and its customisations for future use on campus. This is a tedious task, necessary to facilitate a secure and trusted environment for all our colleagues.

(INFORMATION SUPPLIED BY TIAN PETERSEN)

 

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Free upgrade to Windows 7

Thursday, March 28th, 2013

Are you still stuck with an outdated pc running Windows XP? We have some good news for you! From now until 15 December 2013 upgrades from Windows XP to Windows 7 will be done for free!

All you have to do, is send us an email to help@sun.ac.za to request the upgrade. Please include the following information in the e-mail:

–  the work station’s asset number

–  contact telephone number

–  building name

–  room number

An IT technician will contact you as soon as the work station’s specifications have been checked. Older workstaions may need components for the upgrade and this will be for the account of the department.

IT will do the following without charge:

  1. Upgrade the operating system from Windows XP to Windows 7

You will have to pay for:

  1. Backups of work related data (including MS Office extensions, .pst files)
  2. The backup of personal data such as music files, video files and movies
  3. Hardware components necessary for the upgrade to Windows 7

If IT is requested to backup data, the cost will be as follow:

Less than 15GB – R950-00

More than 15GB – R1650-00

 

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