Wasting time trying to figure something out on your PC while you’re under pressure, isn’t the most pleasant experience – and not good for the blood pressure levels. And although the IT Service desk is at your disposal via phone, e-mail and Skype, you might want to try and solve a problem by yourself?
Obviously Google comes in handy for situations like these, but scrolling through Google’s results, isn’t exactly the best way to spend your time.
To help you with this, we’ve created a dedicated self-help site for our users so you can be sure the information is relevant to you and at least accurate. This site will also be updated with new guides and FAQ’s as they become available, as well as videos for step-by-step instruction.
So next time you’re stuck with a niggling Outlook issue and you just can’t figure out how to set those calendar rights, have a look at http://www.sun.ac.za/itselfhelp.
If you feel there’s any information you’d like to add to the existing guides, you’re most welcome to send your suggestions to helpinfo@sun.ac.za.