%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 21 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 20 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250618150737+00'00') /ModDate (D:20250618150737+00'00') /Title (Report 06-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 6700 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 84.629 521.469 662.105 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 84.629 l 565.984 84.629 l 565.984 745.984 l f 45.266 746.734 m 45.266 84.629 l 46.016 84.629 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(ONLINE SHOPPING ON THE INCREASE)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Whether you're a bookworm who frequently visits the Exclusive Books' website or a techie )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(who always finds a gadget on Takealot - there'san online shop foreveryone.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(Although online shopping isn't the default shopping choice for South Africans, this is changing.)] TJ ET BT 61.016 586.453 Td /F4 9.0 Tf [(In January of 2015Statistica.com reported that 40% of internet users worldwide bought )] TJ ET BT 61.016 575.464 Td /F4 9.0 Tf [(productsonline - that's 1 billion online shoppers. This amount will increase as more efficient )] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(encryption and security measures are developed.)] TJ ET BT 61.016 544.486 Td /F4 9.0 Tf [(In South Africa the percentage of buyers is around 22% and 48% of internet users claim they )] TJ ET BT 61.016 533.497 Td /F4 9.0 Tf [(might be using the internet for shopping in future. \(Survey conducted byIPSOSon behalf of)] TJ ET BT 61.016 522.508 Td /F4 9.0 Tf [(PayPAL and FNB\) If we consider that South Africa has the best developed economy in Africa )] TJ ET BT 61.016 511.519 Td /F4 9.0 Tf [(and 86% adults own a cellphone, predictions by IPSOS andStatistica.com aren'tso far-)] TJ ET BT 61.016 500.530 Td /F4 9.0 Tf [(fetched.)] TJ ET BT 61.016 480.541 Td /F4 9.0 Tf [(Studies show a noteworthy increase in internet purchases, as well as the amount users spend.)] TJ ET BT 61.016 460.552 Td /F4 9.0 Tf [(TheSA council of shopping centres \(SACSC\) claim that serious internet users already)] TJ ET BT 61.016 449.563 Td /F4 9.0 Tf [(conduct50% of their shopping online and spend up to R2500 per month. Lighter users make)] TJ ET BT 61.016 438.574 Td /F4 9.0 Tf [(around 14 transactions and spend R350 per month. Shoppers also tend to first do research )] TJ ET BT 61.016 427.585 Td /F4 9.0 Tf [(on a product online and then buy it in the shop.)] TJ ET BT 61.016 407.596 Td /F4 9.0 Tf [(But where do South Africans like to shop and what do we buy?Woolworths, Exclusive Books and Pick 'n Pay's online )] TJ ET BT 61.016 396.607 Td /F4 9.0 Tf [(versionsseem to be most popular, while exclusively online shops Kalahari.com, Takealot and Amazon take preference. )] TJ ET BT 61.016 385.618 Td /F4 9.0 Tf [(On the clothing front Zando and Spree totaled a low9% in 2014.)] TJ ET BT 61.016 365.629 Td /F4 9.0 Tf [(Popular choices are digital products, event tickets, travel and clothing.)] TJ ET BT 61.016 345.640 Td /F4 9.0 Tf [(Security remains the biggest reason for not buying online. According toStatistica.com 38% of their respondents don not )] TJ ET BT 61.016 334.651 Td /F4 9.0 Tf [(trust security on the internet enough to do payments online.)] TJ ET BT 61.016 314.662 Td /F4 9.0 Tf [(Security shouldn't be a problem when an online shop's website isPCI DSS certified or uses good encryption methods like)] TJ ET BT 61.016 303.673 Td /F4 9.0 Tf [(3D secure. As with any other website, trust your instincts and don't shop and divulge your bank details on unknown or )] TJ ET BT 61.016 292.684 Td /F4 9.0 Tf [(suspicious sites. Rather stick to legitimate, safe shops like Takealot, Zando, Spree, etc.)] TJ ET BT 61.016 272.695 Td /F4 9.0 Tf [(Some internet users are under the impression that you need a credit card when shopping online. This isn't the case. )] TJ ET BT 61.016 261.706 Td /F4 9.0 Tf [(Online shops have been adding various otherpayment options to accommodate shoppers. External payment companies)] TJ ET BT 61.016 250.717 Td /F4 9.0 Tf [(like PayPal ensure that transactions aremore secure and if you do feel uneasy divulgingcredit card details, pay with a )] TJ ET BT 61.016 239.728 Td /F4 9.0 Tf [(bankEFT. Some shops even give you the choiceto pay cash when your order is delivered.)] TJ ET BT 61.016 219.739 Td /F4 9.0 Tf [(Tangibility and quality guarantee is another consumer concern. More effectiveprocedures have been put into place and )] TJ ET BT 61.016 208.750 Td /F4 9.0 Tf [(consumers can easily returna product they're not satisfiedwith.)] TJ ET BT 61.016 188.761 Td /F4 9.0 Tf [(On the upside, online shopping is convenient and easy. It gives you the opportunity to choose between a wide selection of )] TJ ET BT 61.016 177.772 Td /F4 9.0 Tf [(products, some sourced worldwide and pick the price best suited to your pocket. You don't have to wait weeks for your )] TJ ET BT 61.016 166.783 Td /F4 9.0 Tf [(purchase to be delivered. Good online shops will deliver within 24 hours if they have the productin stock.)] TJ ET BT 61.016 146.794 Td /F4 9.0 Tf [(By the end of this decade e-commerce in Africa will expand by 20 times and according toMcKinsey & Company, by 2025 )] TJ ET BT 61.016 135.805 Td /F4 9.0 Tf [(10% of retail sales will be done online.)] TJ ET BT 61.016 115.816 Td /F4 9.0 Tf [(Whether we like it or not, online shops are here to stay and hopefully we as consumerswill be the ones who benefit from it.)] TJ ET BT 132.871 95.827 Td /F4 9.0 Tf [([SOURCES: )] TJ ET 0.373 0.169 0.255 rg BT 184.882 95.827 Td /F4 9.0 Tf [(www.mybroadband.co.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 184.882 94.676 m 285.916 94.676 l S 0.153 0.153 0.153 rg BT 285.916 95.827 Td /F4 9.0 Tf [(; )] TJ ET 0.373 0.169 0.255 rg BT 290.920 95.827 Td /F4 9.0 Tf [(www.ventureburn.com)] TJ ET 0.18 w 0 J [ ] 0 d 290.920 94.676 m 380.443 94.676 l S 0.153 0.153 0.153 rg BT 380.443 95.827 Td /F4 9.0 Tf [(; )] TJ ET 0.373 0.169 0.255 rg BT 385.447 95.827 Td /F4 9.0 Tf [(www.eprop.co.za)] TJ ET 0.18 w 0 J [ ] 0 d 385.447 94.676 m 454.468 94.676 l S 0.153 0.153 0.153 rg BT 454.468 95.827 Td /F4 9.0 Tf [(; )] TJ ET 0.373 0.169 0.255 rg BT 459.472 95.827 Td /F4 9.0 Tf [(www.itnewsafrica.com)] TJ ET 0.18 w 0 J [ ] 0 d 459.472 94.676 m 548.482 94.676 l S 0.153 0.153 0.153 rg BT 548.482 95.827 Td /F4 9.0 Tf [(])] TJ ET q 112.500 0 0 225.000 438.484 421.211 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 184.8823 94.9942 285.9163 104.1517 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://mybroadband.co.za/news/business/106417-best-and-worst-online-shops-in-south-africa.html) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 290.9203 94.9942 380.4433 104.1517 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (http://ventureburn.com/2015/01/2015-year-online-shopping-south-africa/) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 385.4473 94.9942 454.4683 104.1517 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (http://www.eprop.co.za/commercial-property-news/item/18371-south-africas-retailers-need-to-improve-their-online-shops-to-remain-competitive-in-2015.html) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 459.4723 94.9942 548.4823 104.1517 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (http://www.itnewsafrica.com/2015/03/study-reveals-that-e-commerce-is-on-the-rise-in-south-africa/) >> endobj 20 0 obj << /Type /XObject /Subtype /Image /Width 150 /Height 300 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 5365>> stream JFIF;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 80 C   %# , #&')*)-0-(0%()(C   (((((((((((((((((((((((((((((((((((((((((((((((((((," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?((((((QEQEQEQ(Z))hJZ)(Z)((JZ)((((((((((((( ( ((JZ))hJZ( )((((((((((((( ( JZ()h JZ((((((((( ( ( ( ( ( ( ( ( ( ( ( ((()h JZ()hiV;}m}qҀ5)+ҥ1ϪVq\m=ȮZ+-U ~g%#9~3ď|A]  sEAg@%-QEQEQEQE%-WC17Otd'>U'Oľ+|5:p);o-ok9{J} lit^J~i'p[Op ~ ,&ഒEɊ4} 6O@+6l]WzGO;Y|qCR9m?u>#k (x_ៃ0L&| #|aiԴad֜tƥzt=ƾ/>:"A`Of` Dg_⫓,mnN`?52i[[*B(ͫ˷D M-mO_xcÚ+Bc|G,Wg_4/._}9<~89+}b@ʸ`N:5cBm-<0 S+9=n7[osݐ"m=Y/w&a)=u\p*Hn]?fmzH9}_M Gu]ch"e=OݩB7;Kl^6G;s ?*SVMKvymʬXdt⺯D4[[MRm@G@%J%ڲN"G0zW:-,Ċ}A|FSI43ZxuWh? IYݸ?]:ӵ+K甪)WZ^ hEV%Q@|Wdźpء1?3 _A_~xAY}\:j<̃ye*&-Q\_ēƣwq6$1Ojm>>'kE¬\jlb~?JZKf3f_?¾8hFs3]T؛{x"9,@Uj?Kiu~l]7Fwz jZmb͘UDq TZݕhnHQWm496XUpMczW05B8tݜQZOs W{u#YԤGKMʌ]=~(h!VrzA%ƎhÂ2I'呓^ПoΟP+YO ]SjǼheMNR=ROY:`y}%yTזWuh\`s Z>1٭ !dX@ڬX$Mf57;yXt.š{Om>9Q)9vn&(˩SD!|G~zcƣ Pqā'j {9-..I?Is$sWV3rR&/u5uhs\+Xx)eA:'<м=E[Rv8/W;.Ii9ѹT-G]= '_3 ,\MyF#Uېp: '޾~9E#AjEۀ2X!8}_;bZSB( (9:wLnfgQN^ rqW)V`_~2`qopT{bkgxΗXJ[/q=q& hN.oSЭbR䱻ƙ7[AFesDžǰa7Zw);=7׫BXrTYFX±Q2S-Նc۱w$9H9zR`@scڬW3~x?*1)H @ 41QgʮZS'Z\6 ހ0k>UrZK(gԜU{d1(+z@Y=9c7bA@5ZP~ț~P#25woCD=jU 9? {y?f!u1ݰk+)bfzujh(7 ( my4E+2zy3_O_){Ş֞ +nS3zףTq =|T=4Me$M5wQg1_[:?Cީ^(%tx5m ?Zޅ[OQ`m> ?Z@<{OϲNb _o s8U`?aU f2 eJ15'J΃ei6vUZZAoipꬹ )?,~U%1Ƥ6y8ԼPI' rܨ>1g/:ȍ+~,qbz5c hlz_Z|%.,R (((+X=o-EciOrejZE EurU^}'Ӯw>$OzɄ ?һh*Qw+Μg#]sdQ⃓|,#*o+G*zs*$i,Qg yӥ8Jpskڵ6}6ym?p-vētߑf8jj޺9.)aʠ?bCMmt ƪo$`ڻcgLZkp? $ z edԼA"Ovkbywð5͉ >ݍiDsEv-t zTzڽ{]*H./z#OG x^CHm!Tө>5AeA_5N#ѣECW:HcXTrZ((BQM;Gw$zvE05JB%Rp=xAU#PF+u֬]#h61tiԬ+9uWWqC,1]FEDqZӫ*nv!KtyփB/Dȧ*&mO[+5T4֝G7v8EZ(85rl㊵$akS4HtCAKXQEQI@ E%-QE%!Ө0jjجgW{_j"Sh\BZd NwCU@)*-Q@Q@RPEQE%-QIK@PIK@RPIK@Q@ endstream endobj 21 0 obj << /Type /Page /Parent 3 0 R /Contents 22 0 R >> endobj 22 0 obj << /Length 677 >> stream 0.153 0.153 0.153 rg 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 691.756 521.469 66.228 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 691.756 m 566.734 691.756 l 565.984 692.506 l 46.016 692.506 l f 566.734 757.984 m 566.734 691.756 l 565.984 692.506 l 565.984 757.984 l f 45.266 757.984 m 45.266 691.756 l 46.016 692.506 l 46.016 757.984 l f 61.016 707.506 m 550.984 707.506 l 550.984 708.256 l 61.016 708.256 l f 0.153 0.153 0.153 rg BT 61.016 740.193 Td /F4 9.0 Tf [()] TJ ET 0.400 0.400 0.400 rg BT 61.016 721.704 Td /F2 9.0 Tf [(Posted in:Internet | | With 0 comments)] TJ ET endstream endobj xref 0 23 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000339 00000 n 0000000376 00000 n 0000000514 00000 n 0000000617 00000 n 0000007369 00000 n 0000007481 00000 n 0000007596 00000 n 0000007716 00000 n 0000007824 00000 n 0000007951 00000 n 0000008097 00000 n 0000008224 00000 n 0000008346 00000 n 0000008473 00000 n 0000008677 00000 n 0000008804 00000 n 0000008953 00000 n 0000014486 00000 n 0000014551 00000 n trailer << /Size 23 /Root 1 0 R /Info 5 0 R >> startxref 15280 %%EOF Online shopping on the increase « Informasietegnologie
Language:
SEARCH

  • Recent Posts

  • Categories

  • Archives

«
»

Online shopping on the increase

987110_basket_reflection

Whether you’re a bookworm who frequently visits the Exclusive Books’ website or a techie who always finds a gadget on Takealot – there’s an online shop for everyone.

Although online shopping isn’t the default shopping choice for South Africans, this is changing.

In January of 2015 Statistica.com reported that 40% of internet users worldwide bought products online – that’s 1 billion online shoppers. This amount will increase as more efficient encryption and security measures are developed.

In South Africa the percentage of buyers is around 22% and 48% of internet users claim they might be using the internet for shopping in future. (Survey conducted by IPSOS on behalf of PayPAL and FNB) If we consider that South Africa has the best developed economy in Africa and 86% adults own a cellphone, predictions by IPSOS and Statistica.com aren’t so far-fetched.

Studies show a noteworthy increase in internet purchases, as well as the amount users spend.

The SA council of shopping centres (SACSC) claim that serious internet users already conduct 50% of their shopping online and spend up to R2500 per month. Lighter users make around 14 transactions and spend R350 per month. Shoppers also tend to first do research on a product online and then buy it in the shop.

But where do South Africans like to shop and what do we buy? Woolworths, Exclusive Books and Pick ‘n Pay’s online versions seem to be most popular, while exclusively online shops Kalahari.com, Takealot and Amazon take preference. On the clothing front Zando and Spree totaled a low 9% in 2014.

Popular choices are digital products, event tickets, travel and clothing.

Security remains the biggest reason for not buying online. According to Statistica.com 38% of their respondents don not trust security on the internet enough to do payments online.

Security shouldn’t be a problem when an online shop’s website is PCI DSS certified or uses good encryption methods like 3D secure. As with any other website, trust your instincts and don’t shop and divulge your bank details on unknown or suspicious sites. Rather stick to legitimate, safe shops like Takealot, Zando, Spree, etc.

Some internet users are under the impression that you need a credit card when shopping online. This isn’t the case. Online shops have been adding various other payment options to accommodate shoppers. External payment companies like PayPal ensure that transactions are more secure and if you do feel uneasy divulging credit card details, pay with a bank EFT. Some shops even give you the choice to pay cash when your order is delivered.

Tangibility and quality guarantee is another consumer concern. More effective procedures have been put into place and consumers can easily  return a product they’re not satisfied with.

On the upside, online shopping is convenient and easy. It gives you the opportunity to choose between a wide selection of products, some sourced worldwide and pick the price best suited to your pocket. You don’t have to wait weeks for your purchase to be delivered. Good online shops will deliver within 24 hours if they have the product in stock.

By the end of this decade e-commerce in Africa will expand by 20 times and according to McKinsey & Company, by 2025 10% of retail sales will be done online.

Whether we like it or not, online shops are here to stay and hopefully we as consumers will be the ones who benefit from it.

[SOURCES: www.mybroadband.co.za; www.ventureburn.com; www.eprop.co.za; www.itnewsafrica.com]

 

Email

This entry was posted on Friday, May 29th, 2015 at 12:00 pm and is filed under Internet. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

Comments are closed.

 

© 2013-2025 Disclaimer: The views and opinions expressed in this page are strictly those of the page author(s) and content contributor(s). The contents of this page have not been reviewed or approved by Stellenbosch University.