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Communication

Skype Translate released end of 2014

Friday, June 6th, 2014

We recently told you about Skype’s new free group video calls and now they’ve upped their game and added yet another new function. 

Last week Microsoft CEO Satya Nadella announced that Skype will soon be able to translate voice and video calls in near-real-time.  This means you can speak Afrikaans to your Russian colleague in Moscow and you will be able to understand each other without using a common language such as English. Since Skype has over 300-million users each month, Skype Translate will have a huge international reach.

Skype Translate uses ”transfer learning” – it get better at the languages it already knows each time it learns a new one. Microsoft isn’t clear on how this works, but we can safely say that its a very useful algorithm.

The software is currently still in it’s testing phase, but Microsoft officially announced a beta-test version will be available for Windows 8 by the end of this year. If you want to see how Skype Translate works, have a look at the demo video.

Screen shot of the Skype Translate demo at Code Conference.

[SOURCE: www.memeburn.com]

Toeter vs Twitter

Friday, June 6th, 2014

Regular KykNet viewers are by now well aware of the first, and so far only, Afrikaans social network with the quirky name,  toeter.

toeter’s claims to be “Haas Das se nuuskas”, Antie Stienie’s stoep, Nommer Asseblief’s switch board and the tannie next door gossiping over the gardencrete wall. It’s the note passed on under the desk in class and, the cat being let out of the bag and the fast spreading rumour no-one van put an end to.

There’s no lack of creative marketing, that’s for sure. According to founder,  Frans Roelofse, toeter can potentially draw one million users and has a marketing value of R450 million. Which might also explain why Afrikaans TV channel KykNet decided to support the platform and become toeter’s media partner.

toeter is a social network exclusively for everyone speaking Afrikaans – all ages, races, religions or political orientations. Just know, if you don’t adhere to their rules and misuse the platform, you will be hearing from them.

In principle toeter works exactly the same as Twitter, only in Afrikaans. It has the same functionality with a time line and also uses the @ to address other users. The well-known hash tag (#) also makes its appearance here. Users might initially have some trouble getting used to the more creative, Afrikaans terms in comparison to Twitter.

At first glance toeter presents itself as an effective social platform with all the necessary functionality. Unfortunately due to it’s exclusivity as an Afrikaans social network it’s also somewhat limiting and you won’t get as much mileage from it as with the well-established Twitter.

But try it at www.toeter.com and let us know what you think. It’s also already available for the iPhone-, Blackberry- and Android platforms.

Skype group video calls now free

Friday, May 23rd, 2014

If you have friends and family overseas, you’ll know that Skype is a pretty convenient tool to communicate with them for free or at a relatively low cost. You’re also one of already 663 million registered Skype users.

Skype celebrates it’s eleventh birthday this year and was developed as a voice-over IP and instant messaging service by Janus Friis  from Denmark and Niklas Zennström from Sweden. Friis and Zennström came up with Skype by combining the two words – sky and peer.

Microsoft became the owners of Skype in 2011 at the significant cost of $8.5 billion. However,  the head offices aren’t located in America as one would expect, but in Luxembourg and the largest part of Skype’s development team and 44 % of it’s staff os located in Tallinn and Tartu in Estonia.

Skype enables you to communicate with anyone through earphones, via video with a webcam or by typing instant messsages. Calls to other Skype users are free, while land line and cellphone calls are debited from your account.

Other than these usual functions, it can also be used for file transfers and group video calling. Until recently group video calling has only been available at a cost  to premium users, but luckily this has changed and the service is now free to all Skype users.

Skype video calling gives you the opportunity to make group calls to a maximum of 9 people at the same time with a webcam. If you want to use this new, free function, you can read more about it on the Skype website.

 

E-mail etiquette: do’s and don’ts

Friday, May 9th, 2014

If there’s one area the queen of etiquette Emsie Schoeman hasn’t commented on, it’s e-mail. But don’t think that gives you any reason to escape certain guidelines just because the electronic world seems to operate on a more informal level. Even with e-mail you can land into trouble if you don’t behave properly.

You’re probably wondering why e-mail etiquette even exists, in particular within the company milieu. There are three (very important) reasons, namely professionalism, efficiency and also protection against liability.

We consulted the internet and here are a few hints for meticulous e-mail users.

1. Be concise and to the point
Long e-mails are unnecessary and difficult to read. Avoid long sentences. Sentences should contain no more than 15 to 20 words.

2. Answer all questions and anticipate further questions
This will prevent a series of follow-up e-mails to get all the information and you won’t waste your and someone else’s time.

3. Spelling and language
Bad spelling and language create a bad impression and e-mail without capital letters or punctuation marks take effort to read.

4. Layout
Reading text on a screen is harder than written text and this makes layout in e-mails even more important. Use short paragraphs and adequate space between paragraphs.

5. Use a significant subject in the Subject line
Put the appropriate subject in the Subject line in order for the receiver to immediately know what the e-mail is about. It saves time, explaining and creates context.

6. Reply promptly
Immediately replying to an e-mail is generally expected. Don’t leave correspondence unanswered in your inbox for days when you could have answered it in a minute. Standard reply time for an e-mail is 24 hours, preferably the same working day. If you don’t have an immediate answer, just confirm you received the e-mail and will reply as soon as possible.

7. No large attachments
Don’t send unnecessary large attachments with your e-mails. Some mail servers can’t handle large e-mails.

8. Capital letters
Don’t use only capital letters. This implies that you are shouting at the recipient and can be interpreted as rude.

9. Re-read before you send
Don’t send an e-mail in haste. Other than potential spelling mistakes, it’s important to make sure if you message is clear and understandable. Remember that the recipient can easily misinterpret something when you’re not speaking face-to-face.

10. Don’t answer spam
Even if a spam e-mail claims you should reply to stop from receiving them, don’t reply. By replying to a spam e-mail, you are confirming your e-mail is active and more spam will be generated. Rather just delete the mail.

11. Don’t request delivery and read receipts
You will only irritate the receiver even before he’s read your message. Rather ask the person directly if necessary.

12. Don’t request messages to be recalled
The message has probably already been read and by recalling it, you’ll appear unprofessional. Send an e-mail explaining afterwards instead of recalling it.

13. Don’t forward chain mails or virus hoaxes
Microsoft will not send you money if you send it to 20 people – and neither will any other company. Most chain mails warning against viruses are also hoaxes. Ignore and delete them.

14. Avoid the high priority option
If you use this option to often, it will lose its efficiency. Your correspondence may also come across as pushy and aggressive. The same goes for terms like “URGENT” and “IMPORTANT”.

15. Be careful with emoticons and abbreviations
Try not to use abbreviations such as LOL and BTW. Emoticons like the smiley :) are also not appropriate in business e-mails.

SOURCE: http://www.emailreplies.com en http://www.businessemailetiquette.com

 

Plugged or unplugged?

Friday, April 11th, 2014

Until recently our area of work was determined by the length of the cable connecting our computer to the network point. This was before Wi-fi  became the norm in our lives.

Wi-Fi services provide staff and students with wireless connection to the US network. Unfortunately, with wi-fi, the expectation is created that it will always work perfectly and be accessible. Expectation and reality don’t necessarily correspond and this leads to frustration amongst users.

Realistically speaking Wi-fi  is a best effort and various factors such as your physical distance from the wireless access point (WAP), WAPs influencing each other and structures in the way of the signal, play a large role.

Let’s look at the technical details –

Wi-fi networks have a limited range. The standard WAP uses 802.11b or 802.11g and with a standard antenna it will cover a range of 35 metres indoors and 100 metres outside. Reception can be improved by installing a higher gain antenna and adapting the antenna’s direction.

Due to the complex nature of radio propagation at typical wi-fi frequencies, especially the effect of signals bouncing off trees and buildings, algorithms can only approximately predict Wi-Fi signal strength for any given area in relation to a transmitter.

Wi-fi connections can also be interrupted or slowed down due to other devices in the environment. Wi-fi pollution or too many access points can prevent access and interfere with other devices’ use of other access points. This is caused by overlapping channels on the 802.11g/b spectrum and can lead to a problem in densely populated areas or office buildings with many Wi-fi access points.

On our campuses the maximum connections to a hotspot (or WAP) are limited to 25 to 35 and the rest are denied access. The devices connected to a hotspot at a given moment have to share the output and the higher the number of devices, the less efficient the communications.

Other devices such as microwave ovens, ISM band devices, security cameras, cordless phones, baby monitors and amateur radios also use the 2.4 GHz band and this can cause significant interference.

Given all these factors, it is clear that Wi-fi  isn’t always the best option for a stable, dependable network connection. If you are working from your office, rather plug your computer in at the network point and use Wi-fi  only for emergencies or when you move around on campus.

 


If you want to register for use of Wi-fi on campus, contact the IT Service desk at +27 21 808 4367 or send an e-mail to help@sun.ac.za with the following information: 

  • Building
  • Room number
  • US number
  • Username
  • Asset number of device or description of the device
  • Network card address (also known as the MAC address)

Access to Wi-fi services on campus take place via the Secure or MatiesWifi SSIDs. Devices with asset numbers are generally registered on Secure, where they have access to all network services. Other devices are registered on MatiesWifi with limited access to services. Both these SSIDs provide a speed of up to 54 Mbps.

For more information, contact the IT Service Desk or telecom@sun.ac.za

[SOURCE: www.wikipedia.org]

 

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