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It is )] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(certified against the internationally recognised information security standards, but you are still responsible for using it in a )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(safe and secure way.)] TJ ET BT 61.016 575.464 Td /F1 9.0 Tf [(Why use OneDrive for Business?)] TJ ET 0.153 0.153 0.153 RG 85.866 558.291 m 85.866 558.703 85.696 559.113 85.404 559.405 c 85.113 559.696 84.703 559.866 84.291 559.866 c 83.878 559.866 83.469 559.696 83.177 559.405 c 82.885 559.113 82.716 558.703 82.716 558.291 c 82.716 557.879 82.885 557.469 83.177 557.177 c 83.469 556.886 83.878 556.716 84.291 556.716 c 84.703 556.716 85.113 556.886 85.404 557.177 c 85.696 557.469 85.866 557.879 85.866 558.291 c f BT 91.016 555.475 Td /F4 9.0 Tf [(It provides 5TB of cloud storage space for each staff member and student. This means you have ample space to )] TJ ET BT 91.016 544.486 Td /F4 9.0 Tf [(store your documents)] TJ ET 85.866 536.313 m 85.866 536.725 85.696 537.135 85.404 537.427 c 85.113 537.718 84.703 537.888 84.291 537.888 c 83.878 537.888 83.469 537.718 83.177 537.427 c 82.885 537.135 82.716 536.725 82.716 536.313 c 82.716 535.901 82.885 535.491 83.177 535.199 c 83.469 534.908 83.878 534.738 84.291 534.738 c 84.703 534.738 85.113 534.908 85.404 535.199 c 85.696 535.491 85.866 535.901 85.866 536.313 c f BT 91.016 533.497 Td /F4 9.0 Tf [(Your data will always be available from anywhere, anytime, on any device with an internet connection)] TJ ET 85.866 525.324 m 85.866 525.736 85.696 526.146 85.404 526.438 c 85.113 526.729 84.703 526.899 84.291 526.899 c 83.878 526.899 83.469 526.729 83.177 526.438 c 82.885 526.146 82.716 525.736 82.716 525.324 c 82.716 524.912 82.885 524.502 83.177 524.210 c 83.469 523.919 83.878 523.749 84.291 523.749 c 84.703 523.749 85.113 523.919 85.404 524.210 c 85.696 524.502 85.866 524.912 85.866 525.324 c f BT 91.016 522.508 Td /F4 9.0 Tf [(Your documents will also be backed up and safe if you have problems with your device's hardware or if it gets lost )] TJ ET BT 91.016 511.519 Td /F4 9.0 Tf [(or stolen.)] TJ ET BT 61.016 491.530 Td /F1 9.0 Tf [(How do I access OneDrive for Business?)] TJ ET BT 61.016 471.541 Td /F4 9.0 Tf [(All staff automatically has access to OneDrive and can be accessed in the following ways:)] TJ ET 85.866 454.368 m 85.866 454.780 85.696 455.190 85.404 455.482 c 85.113 455.773 84.703 455.943 84.291 455.943 c 83.878 455.943 83.469 455.773 83.177 455.482 c 82.885 455.190 82.716 454.780 82.716 454.368 c 82.716 453.956 82.885 453.546 83.177 453.254 c 83.469 452.963 83.878 452.793 84.291 452.793 c 84.703 452.793 85.113 452.963 85.404 453.254 c 85.696 453.546 85.866 453.956 85.866 454.368 c f BT 91.016 451.552 Td /F4 9.0 Tf [(OneDrive desktop application)] TJ ET BT 61.016 431.563 Td /F4 9.0 Tf [(If you dont have access to the OneDrive for Business application, you can download it here:)] TJ ET 0.373 0.169 0.255 rg BT 430.700 431.563 Td /F4 9.0 Tf [(https://microsoft.com/en-)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 430.700 430.412 m 529.232 430.412 l S BT 61.016 420.574 Td /F4 9.0 Tf [(za/microsoft-365/onedrive/download.)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 419.423 m 208.076 419.423 l S 0.153 0.153 0.153 rg 0.153 0.153 0.153 RG 85.866 403.401 m 85.866 403.813 85.696 404.223 85.404 404.515 c 85.113 404.806 84.703 404.976 84.291 404.976 c 83.878 404.976 83.469 404.806 83.177 404.515 c 82.885 404.223 82.716 403.813 82.716 403.401 c 82.716 402.989 82.885 402.579 83.177 402.287 c 83.469 401.996 83.878 401.826 84.291 401.826 c 84.703 401.826 85.113 401.996 85.404 402.287 c 85.696 402.579 85.866 402.989 85.866 403.401 c f BT 91.016 400.585 Td /F4 9.0 Tf [(Web Interface)] TJ ET BT 61.016 380.596 Td /F4 9.0 Tf [(Log on to)] TJ ET 0.373 0.169 0.255 rg BT 101.048 380.596 Td /F4 9.0 Tf [(Office365 with your email address and password.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 101.048 379.445 m 297.626 379.445 l S 0.153 0.153 0.153 rg 0.153 0.153 0.153 RG 85.866 363.423 m 85.866 363.835 85.696 364.245 85.404 364.537 c 85.113 364.828 84.703 364.998 84.291 364.998 c 83.878 364.998 83.469 364.828 83.177 364.537 c 82.885 364.245 82.716 363.835 82.716 363.423 c 82.716 363.011 82.885 362.601 83.177 362.309 c 83.469 362.018 83.878 361.848 84.291 361.848 c 84.703 361.848 85.113 362.018 85.404 362.309 c 85.696 362.601 85.866 363.011 85.866 363.423 c f BT 91.016 360.607 Td /F4 9.0 Tf [(OneDrive is also accessible via )] TJ ET 0.373 0.169 0.255 rg BT 218.051 360.607 Td /F4 9.0 Tf [(my.sun )] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 218.051 359.456 m 249.560 359.456 l S 0.153 0.153 0.153 rg BT 249.560 360.607 Td /F4 9.0 Tf [(by clicking on the Office365 link or searching for Office365 in the search )] TJ ET BT 91.016 349.618 Td /F4 9.0 Tf [(field.)] TJ ET BT 61.016 329.629 Td /F1 9.0 Tf [(What if I have been using OneDrive personal, Dropbox and other cloud storage options?)] TJ ET BT 61.016 309.640 Td /F4 9.0 Tf [(You can keep on using them, but it is very important that you only use these storage options for your personal data.)] TJ ET BT 61.016 289.651 Td /F4 9.0 Tf [(OneDrive for Business and SharePoint online areavailable under the US MS Licence agreement for storage and sharing )] TJ ET BT 61.016 278.662 Td /F4 9.0 Tf [(of institutional data. 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SU )] TJ ET BT 91.016 216.706 Td /F4 9.0 Tf [(copyright agreements do not extend to storing of documents protected under the copyright law on OneDrive for )] TJ ET BT 91.016 205.717 Td /F4 9.0 Tf [(business or any other public store space.)] TJ ET 85.866 197.544 m 85.866 197.956 85.696 198.366 85.404 198.658 c 85.113 198.949 84.703 199.119 84.291 199.119 c 83.878 199.119 83.469 198.949 83.177 198.658 c 82.885 198.366 82.716 197.956 82.716 197.544 c 82.716 197.132 82.885 196.722 83.177 196.430 c 83.469 196.139 83.878 195.969 84.291 195.969 c 84.703 195.969 85.113 196.139 85.404 196.430 c 85.696 196.722 85.866 197.132 85.866 197.544 c f BT 91.016 194.728 Td /F4 9.0 Tf [(You are entirely responsible for your own information. 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Temporary backlog with network infrastructure projects

Thursday, January 29th, 2015

Due to a current lack of manpower in the network infrastructure team, IT doesn’t have the capacity to deal with network infrastructure projects, as well as general KKW requests, in particular networkpoints.

The present focus has to be on Facilities management projects, rather than individual KKWs as these project has the largest financial impact on performance within Stellenbosch University. In case of urgent KKWs the network team will try their best to be accommodating or investigate temporary solution, such as a WiFi connection.

Rest assured that we are trying our utmost to rectify the situation. In the meantime, we appreciate you understanding and patience.

More information regarding network infrastructure services provided by IT, can be found in the IT Service Catalogue.

 

 

Microsoft Lync improves communication on campus

Friday, December 5th, 2014

The world revolves around communication. Over the past few years our means of communication has expanded rapidly thanks to technological advances.lync

If these technologies are used cleverly they can improve communication and save you and your department money. One example of this is Microsoft Lync.

With Microsoft Lync you can chat away to your heart’s content with fellow SU colleagues – whether it’s through instant messaging, voice calls or a video conference. And because the programme uses the university’s existing network, this will won’t cost your department an arm and a leg (as long as your calls are to internal staff). In addition to this, Lync connects to your Outlook information, your Office documents and other Microsoft applications ensuring you’re up to date at all times.

Lync’s main focus is the corporate environment and this shows in it’s functionality. Functions and advantages include the following:

  • instant messaging
  • voice over ip (voice calls)
  • videoconferences
  • visibility of Outlook contacts
  • availability of global addresslist Outlook contacts
  • know when colleagues are available to chat
  • users can work on the same document simultaneously, whether it includes text or graphics and can see when someone else is working on a document
  • better tools for collaboration between staff, for example, desktop sharing, sharing documents, whiteboard, etc.
  • more secure communication since it takes places on the SU network
  • available for Windows Phone, Android en Mac’s
  • working from home more accessible
  • removes travel time between meetings
  • possibility for staff to link a phone number to a roaming laptop (at a registration fee and normal phone costs)
  • communication with other organisations using Lync

To start using Lync, contact the IT Service Centre at x4367 or help@sun.ac.za. For more information on Microsoft Lync, go to http://lync.stb.sun.ac.za

A programme will be installed on your PC and if you want to use of the VOIP function, a Lync headset is recommended.

The cost to use Lync on campus is as follows:

Lync Softclient: R150-00 per month
Users are responsible for their own headset at a cost of approximately R290-00

Lync with Polycom 600: R 200-00 per month
Users are responsible for their own headset at a cost of approximately R290-00

 

Tracking your lost Android

Friday, December 5th, 2014
In a previous article we explained how you can track your Windows phone. This time around we look at Android tracking services

A. GOOGLE SERVICES

Requirements:

  • Your device is connected with your Google account.
  • Your device has access to the internet.
  • Allow Android Device Manager (ADM) to locate your device (turned on by default). This can changed in the Google Settings app.
  • Allow ADM to lock your device and erase its data (turned off by default).

Android Device Manager is a Google’s official and easy-to-use tool to track your Android phone or tablet. The best thing about it is that you don’t need to install an application to be able to track your devices. The only requirement is that your device is connected to your Google account, turned on and connected to the internet.

Besides tracking, letting your phone ring and wiping your phone (which has to be enabled manually), Android Device Manager doesn’t offer more options to remote control your phone. Hopefully, Google will work on that and offer more features, such as taking pictures in case it got stolen and you want to know who took it.

In case there’s no laptop around when you lose your device, you can also use someone else’s Android phone to track it. Instead of using the mobile browser, you can also use the Android Device Manager app. You can sign in using the guest mode and your Google account credentials. Now you should be able to track your lost device, let it ring or wipe its data.

  1. Activate the service on your phone
  2. Make sure Google Maps location services is enabled (www.google.com/android/devicemanager)

More information can be found here.

B. SAMSUNG TRACKING SERVICES 

8
C. AVAST MOBILE SECURITY

[Free]

The anti-theft feature for this antivirus is actually a hidden component which can be remotely controlled via SMS commands sent from another phone or through the Web. You can log into Web controls to perform mobile tracking and/or give your phone commands.

10

D. AVG ANTIVIRUS

[Free]

Besides protecting your devices from virus attacks, it also can locate your lost or stolen phone via Google Maps and lock your device to protect your privacy via a text message. If your phone or tablet is stolen or missing, you can also set a lock screen message to help the locator find you and make your device ring even when it’s on silent mode.

12

E. NORTON MOBILE SECURITY LITE

[Free; Pro $29.99]

This software can give you total protection for all your devices. Lost devices can be located on a map, and the Pro version gives you a scream alarm to help you find your missing device. A nifty trick it has is that the phone is automatically locked once the SIM card is removed. It also backs up your data which can be easily restored.

14

F. KASPERSKY MOBILE SECURITY

[$4.95]

This one has plenty of anti-theft protection, with remote block, remote wipe and device-tracking capabilities via GPS, Wi-Fi and Google Maps even if your SIM card has been replaced. Unwanted or unknown calls and text messages can also be blocked, and it lets you hide certain information from friends and family who borrow your phone for use.

16

G. MCAFEE ANTIVIRUS 7 SECURITY

[Free to download; $30 a year to keep]

Here’s the award-winning software that will keep your smartphone safe from the inside out. It comes as a 7-day free trial but to keep it on your phone, it’s a $30/year subscription. For that sum, you get the regular anti-theft protection, antivirus protection, plus data backup and restore functions.

18

 

H. LOOKOUT SECURITY 7 ANTIVIRUS

[Free; Premium: $2.99/month]

You can find your lost phone on Google Maps, sound a loud alarm (even from silent mode) and lock your phone remotely with this app. In the event that your phone has run out of battery, it will notify you of its last known location. Also has an automated backup and restore function which can be accessed from the website.

20

I. ANDROID LOST FREE

[Free]

This app is not only perfect for finding your lost phone, it will also torment the thief (something which we’re sure they fully deserve). You can activate (via SMS or the Web) the alarm to ring with a flashing screen, enable and disable the GPS, data and Wi-Fi connection, remote wipe the SD card, and get their latest call list.

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 [Information supplied by M.Ridoh Rylands, IT HUB]

 

Become a Google search pro

Friday, December 5th, 2014

google-doodleGoogle does more than 2 million searches per second. Impressive, isn’t it? And Google’s head office do not use regular lawn mowers to keep their lawns neat and tidy. Oh no, they hire goats to do it!  (more interesting Google facts)

The word Google has become synonymous with the idea of internet searches in spite of the fact that Google is merely one of various existing search engines. That it’s by far the largest and possibly the most effective, might be a good enough reason for its preference.

But do you use Google as well and efficient as you could? Research done in 2011 at Wesleyan University in Illinois suggests that less than 25% of students can conduct a thorough search for information. Let’s hope this improved over the past three years.

Dharmesh Shah from HubSpot has a few hints:

1. Quotation marks

Instead of just typing the two words you need information on into the search box, rather put the phrase in quotation marks to narrow down Google’s search.

2. Exclude certain words

If you’re looking for info on marketing, but not on advertisements, use “-” in front of the word you want to exclude. For example “marketing -advertisements”.

3. Searches on a specific website

If you happen to know which website might contain your information, include this in your search. For example “marketing” site:www.bizcommunity.com

4. Similar words and synonyms

When you want to include a specific word in your search, but also words with a similar meaning, put “~” in front of the word.

5. Specific document types

If you already know the document you’re looking for is a pdf, you can use filetype. For example: “marketing” filetype:pdf

6. Use OR

When you carry out a search, Google includes all the words you supply. When you only want one of the two terms, use OR. Just remember to put it in caps. For example: marketing OR advertisements.

8. Phone numbers

You receive a phone call, but you have no idea who it’s from. Use Google’s phone book function. For example:  phonebook: 021-123456

9. Area code

If you have no idea for which area an area code is, add the 3 number code to the search box and you’ll immediately get the answer.

10. Numerical ranges

Do you need results falling in a certain time range? Use “..”. For example president 1940..1950.

10. Stock info 

Just add a valid ticker symbol in the search and Google will supply you with current financials and a stock chart.

11. Calculator

Next time you need to do a complicated calculation, forget about the calculator app on your PC. Just type your sum in Google. For example 48512 * 1.02

12. Word definitions

Do you quickly need a word’s definition? Just type define in front of it in Google. For example:  define:plethora

We hope these few hints help you to get answers even faster, but if you need more assistance, HackCollege compiled this handy infographic. More information can also be found on Google‘s support page.

Google-infograhic

 

 

Infographic via HackCollege

Now you’re talking

Friday, December 5th, 2014

Over the past six years Stellenbosch University had to reconsider alternatives for the existing phone system due to the unrealistically high cost of existing lines.

The main objectives were a significant and sustainable decrease in phone costs and improving the manageability of phone costs and usage. At the same time the university had to invest in technology compatible with the existing infrastructure and with a longer lifespan.

Since 2008 a new system has implemented where one network hosts all communication – data and speech. This new technological platform required more sophisticated and therefore also more expensive instruments. However, IT purchased the devices and users are only required to pay a monthly rental fee per instrument, along with actual call costs. Costs recovered will be used entirely to supply, maintain and upgrade the technology and keep it up to date with developments in the technological market.

We can now also announced that, from 1 February 2015, the overall costs of phone services will be decreased. The new tariffs are as follows:

Phone installation or moving a phone:*: R350
* Where infrastructure is available. In cases where the infrastructure in inadequate, a quotation will be provided.

New applications per month:

Siemens 40: R 260 (new installations)
R224 (existing installations)

Siemens 40 + 1 key module: R 310 (existing installations remain R224)

Siemens 40 + 2 key modules: R 360 (existing installations remain R224)

Siemens 15 and 20: R 150

All existing analogue lines from the internal PABX, for example fax machines and alarms: R1200 per month.

Rightfax: R150-00 per month for the service.

A new, additional service staff can make use of, is Lync. In order to use Lync as a telephone endpoint you will require one of the following:

  • a Lync compatible telephone
  • the Lync desktop client installed on your pc along with a Lync-certified headset
  • the Lync mobile app on your smartphone

Just keep in mind that the Lync Desktop Client is not a like-for-like replacement for a desktop telephone. There are trade-offs when opting for the Lync client as a telephone endpoint. These trade-offs include severely reduced call quality at times. For this reason the Lync client along with headset is not advised for use by personnel who rely on good audio quality at all times

Telephone calls from your Lync client using your university extension can be made from anywhere where the internet is accessible. This may lead to extremely high telephone usage.

Lync Softclient: R150 per month

When using Lync, users are required to purchase their own headsets at a cost of approximately R290-00.

Lync met Polycom 600: R200 per month

Costs stated above do not include any call costs. All costs of external outgoing calls are debited against the extension making the call. Managing private and non-work related calls still remain the responsibility of the particular environment. The phone managing system will in time will be configured to technologically enable heads of departments to monitor and manage these costs in a fair way.

For more information, send an e-mail to telecom@sun.ac.za  or contact the IT Service Desk at x4367 of helpinfo@sun.ac.za.

 

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