%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 20 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250727155942+00'00') /ModDate (D:20250727155942+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4521 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 242.069 521.469 504.665 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 242.444 520.719 503.915 re S 0.773 0.773 0.773 rg 61.016 257.819 m 550.984 257.819 l 550.984 258.569 l 61.016 258.569 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(CAREFUL OF )] TJ ET BT 157.813 693.716 Td /F2 14.4 Tf [(REPLY ALL)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F3 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F2 9.0 Tf [(February 03,2021)] TJ ET BT 177.584 664.909 Td /F3 9.0 Tf [( by )] TJ ET BT 192.092 664.909 Td /F2 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Last month some university staff's mailboxes were flooded with )] TJ ET 0.373 0.169 0.255 rg BT 61.016 626.431 Td /F4 9.0 Tf [(an email advertising services in what we call an email storm)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 61.016 625.280 m 299.084 625.280 l S 0.153 0.153 0.153 rg BT 299.084 626.431 Td /F4 9.0 Tf [(. )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(Apart from being disruptive, these emails weren't harmful, but we )] TJ ET BT 61.016 604.453 Td /F4 9.0 Tf [(would like to remind you of a five important things to keep in mind )] TJ ET BT 61.016 593.464 Td /F4 9.0 Tf [(before you send email to large groups:)] TJ ET BT 61.016 573.475 Td /F1 9.0 Tf [(1. ALWAYS use the BCC field, NOT the CC field.)] TJ ET BT 61.016 562.486 Td /F4 9.0 Tf [(If you use the BCC field instead of the CC field the )] TJ ET BT 264.119 562.486 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 61.016 551.497 Td /F4 9.0 Tf [(option is disabled. Therefore recipients won't be able to )] TJ ET BT 283.343 551.497 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 61.016 540.508 Td /F4 9.0 Tf [(and cause a flood of inconvenient emails.)] TJ ET BT 61.016 518.719 Td /F1 9.0 Tf [(2. DO NOT )] TJ ET BT 108.527 518.719 Td /F2 9.0 Tf [(Reply All)] TJ ET BT 147.038 518.719 Td /F1 9.0 Tf [( when you receive an email sent to )] TJ ET BT 61.016 507.730 Td /F1 9.0 Tf [(multiple people.)] TJ ET BT 61.016 496.741 Td /F4 9.0 Tf [(If you receive an email that has been sent to a large number of )] TJ ET BT 61.016 485.752 Td /F4 9.0 Tf [(people, please by default don't )] TJ ET BT 185.315 485.752 Td /F3 9.0 Tf [(Reply All)] TJ ET BT 220.820 485.752 Td /F4 9.0 Tf [(. You will only be causing )] TJ ET BT 61.016 474.763 Td /F4 9.0 Tf [(an unnecessary surge of emails and annoy your colleagues. If )] TJ ET BT 61.016 463.774 Td /F4 9.0 Tf [(you need to comment only email the sender or the relevant )] TJ ET BT 61.016 452.785 Td /F4 9.0 Tf [(people.)] TJ ET BT 61.016 430.996 Td /F1 9.0 Tf [(3. Advertising services or products on the SU network is not )] TJ ET BT 61.016 420.007 Td /F1 9.0 Tf [(allowed.)] TJ ET BT 61.016 409.018 Td /F4 9.0 Tf [(No staff or student member is allowed to advertise any services on the SU network. This is stipulated in the )] TJ ET 0.373 0.169 0.255 rg BT 61.016 398.029 Td /F4 9.0 Tf [(Electronic Communications Policy)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 396.878 m 196.547 396.878 l S 0.153 0.153 0.153 rg BT 196.547 398.029 Td /F4 9.0 Tf [( which staff and students agree to when reactivating their network access every year.)] TJ ET BT 61.016 376.240 Td /F1 9.0 Tf [(4. If you need to send official mass communication, consult the Digital Communications Office.)] TJ ET 0.373 0.169 0.255 rg BT 61.016 365.251 Td /F4 9.0 Tf [(The Digital Communications Office)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 364.100 m 199.553 364.100 l S 0.153 0.153 0.153 rg BT 199.553 365.251 Td /F4 9.0 Tf [(, a division of Corporate Communications, are responsible for campus-wide electronic )] TJ ET BT 61.016 354.262 Td /F4 9.0 Tf [(communication. They use specific platforms to distribute information and will be able to advise you on the most efficient )] TJ ET BT 61.016 343.273 Td /F4 9.0 Tf [(way of sending out your email.)] TJ ET BT 61.016 321.484 Td /F1 9.0 Tf [(5. 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Phishing Scam with subject: “IT Helpdesk! Treat Very Urgently!”

Wednesday, April 25th, 2018

There is a rather pesky phishing e-mail making its rounds at the moment that you need to watch out for.

The Subject is “IT HelpDesk! Treat Very Urgently!”

The subject alone with its exclamation marks and every word capitalised should show that it is a phishing mail.

Below is an example of the mail:

Please do not respond or click on the links. Report it to the IT CyberSecurity reporting addresses.

Here’s how to report any phishing or spam mail:

Send the spam/phishing mail to help@sun.ac.za and sysadm@sun.ac.za.

Attach the phishing or suspicious mail on to the message if possible.
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

Email

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Posted in E-mail, Security | Comments Off on Phishing Scam with subject: “IT Helpdesk! Treat Very Urgently!”

Phishing e-mail with deceptive subject “IT ADMIN”

Tuesday, April 10th, 2018

Several observant colleagues and some students have reported a number of phishing emails being sent (usually in pairs) from a university account in the United Kingdom. The subject is “IT ADMIN” with no salutation or any other information other than “You have a pending message click here to read”.

With some students still on their autumn break and many colleagues only returning this week from the short school holiday, mailboxes have filled up full, voicemails and Skype 4 Business voice messages might have been left and some might be fooled into thinking that a message from “IT ADMIN” *might* be important.

This is a common tactic used by phishing scammers to attempt to con their victims into giving their usernames and passwords.

Many phishing emails use short and cryptic messages to instil a sense of urgency to scare users into doing the attackers’ bidding. In this case, a short mail about a mysterious “pending message” requires the victims to click on a link in order to retrieve the message. In actuality, the link leads to a fake login page designed to collect the user’s login credentials and deliver them to the attackers.

You should always inspect all URLs carefully to see if they redirect to an unknown website – this scam links to weebly.com. Also look out for generic salutations, grammar mistakes, and spelling errors scattered throughout the email. There are several in this mail.

It is no coincidence that a compromised UK university email address has been used. Large institutions like universities, with large numbers of students and personnel, are always a challenge to protect and are choice targets for phishing attacks.

In the same way, some Stellenbosch University students and personnel are fooled by the scam and give the scammers their passwords and login details by filling them in on the fake login page. The original email account is discarded by the scammers and compromised Stellenbosch University accounts might be used. This has happened several times before.

So, do not be surprised if later this week there is a fresh breakout of these “pending message” mails from “IT ADMIN” but this time coming from Stellenbosch University student or personnel accounts. It is very important to report this to the IT Cyber Security team.

If you have received mail that looks like this, please immediately report it by sending the spam/phishing mail to help@sun.ac.za
and sysadm@sun.ac.za. 

Attach the phishing or suspicious mail on to the message if possible.
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Article by David Wiles]

Email

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Posted in E-mail, phishing | Comments Off on Phishing e-mail with deceptive subject “IT ADMIN”

Forgot to reactivate?

Tuesday, April 3rd, 2018

To have access to internet, email and any other network service, you need to reactivate your username annually. If you haven’t reactivated for 2018, your access will have expired on 4 April. What do you do now?

  1. You will not be able to access the network from your devices. In order to reactivate, use a colleague’s PC or laptop.
  2. Browse to the following address: www.sun.ac.za/useradm.
  3. You will see three options:
    Sign on 
    Forgot password
    Reactivate expired username

    Select Reactivate expired username.

4. You will be asked to sign in with your username and ID number or Passport number. See example below.

5. After signing in, you will see a list of options for your username, as well as the appropriate cost points options. 

6. Select the usernames you want to activate and fill in the correct cost point. This is very important. Rather make sure which cost point you should use from your department’s financial officer. If it’s incorrect it will result in a delay of your activation. 

7. Your request for activation will be forwarded to your cost centre manager. 

8. As soon as they approve it, you will have access to the SU network again.

 

 

Email

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“Cryptocurrency” scam email

Wednesday, March 28th, 2018

Please be aware of a  scam making the rounds since yesterday.

It is a “Crypto-currency” (bitcoin) scam that comes in the form of an e-mail from an unknown sender (currently an address from name@dacfinance.online). It will look like this:

 

 

Hi, how are you?
I hope you are okay

 I’ve been trying to reach you for the past couple of days.

Something MAJOR is happening in the trading world and I want you to know about it.

>> Check this with your email somebody@sun.ac.za

 Are you ready for that kind of spending power?

Many people already started to trade cryptocurrencies, BitCoin and LiteCoin.

Join now to our Group!

 To your success,
Some Name
 DAC Finance

cryptocurrency.website address

 

 

This is a sneaky attempt to defraud users seeking an opportunity to invest in Bitcoins (crypto-currency). The website you are taken to is filled with fake testimonials, inflated bank account numbers, exaggerated claims of easy money and various other lies and fabrications. The software that you would be asked to install is fake and will compromise security on your computer and be used to send spam. Furthermore, victims will have to pay anything up to $250 to join the “investment” scheme and the only thing that will happen is that you will be $250 poorer. Here is an example of the website page:

Do not respond to this mail or be tempted to join this scheme. The fact that university e-mail addresses reused and the claims look legitimate should rather be a warning.

As always if you have received mail that looks like this, please immediately report it to the Information Technology Security Team using the following method:

Send the spam/phishing mail to help@sun.ac.za and sysadm@sun.ac.za.
Attach the phishing or suspicious mail on to the message if possible.
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Article by David Wiles]

Email

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Posted in E-mail, Security | Comments Off on “Cryptocurrency” scam email

Phishing email with subject: “ DO NOT IGNORE THE WARNING”

Thursday, March 15th, 2018

Several staff are receiving a “threatening” e-mail with the subject “<your email address> DO NOT IGNORE THE WARNING”

Your e-mail address will be inserted at the begining of the message, and then proceeds to inform you about your account being used for “spam activities” and that it will be blacklisted and permanently suspended.

Here is an example of the mail (with all the dangerous stuff removed)

If you are fooled into clicking on the link, you will be taken to a website (based in Zimbabwe) and your e-mail address will be automatically inserted in the field, and you will be asked to type in your password, and then the scammers will have gained access to your network account!

This is a typical tactic employed by phishers targeting university e-mail accounts. They use your contact details and intimidating language to cause you to panic and “click on the link they provide.

When spotting phishing scams remember:

  1. Don’t trust the display name.
  2. Look but don’t click.
  3. Check for spelling mistakes.
  4. Analyse the salutation.
  5. Don’t give up personal information – ever.
  6. Beware of urgent or threatening language in the subject line.
  7. Review the signature (remember the university’s own centennial celebration and “water-wise” branding is being used in *some* external phishing attacks)
  8. Don’t click on attachments.
  9. Don’t trust the header from an email address.
  10. Don’t believe everything you see.

Phishers are extremely good at what they do. Just because an email has convincing brand logos, language, and a seemingly valid email address, does not mean that it’s legitimate. Be sceptical when it comes to your email messages—if it looks even remotely suspicious, don’t open it.

If you have received mail that looks like this, please immediately report it to the Information Technology Security Team using the following method:

Send the spam/phishing mail to the following addresses: help@sun.ac.za and sysadm@sun.ac.za. 

Attach the phishing or suspicious mail on to the message if possible.  

  1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

[Article by David Wiles]

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Posted in E-mail, phishing, Security | Comments Off on Phishing email with subject: “ DO NOT IGNORE THE WARNING”

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