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General

Our new address

Friday, September 18th, 2015

After a week of moving offices, the IT division is settled into a new building. Since mid September we are no longer located in the Engineering complex, but in a brand-new building located between Facilities Management and the Maintenance division. You can read more about our new, green home here and also in September’s issue of Kampusnuus. (Also see contact information below)

After a brief period of down-time last week during the move, we are now completely up and running and once again. We’d like to thank our loyal clients for their continuous support and also patience during this short period.

Please take note that the IT HUB, on central campus, (see map right) will from now on be IT’s main service centre.

Staff can drop their equipment off at the IT HUB. All equipment will still be serviced at the main IT building, but minor adjustments, for example registering a personal device on the network, passwords, etc. can be done at the IT HUB.

Staff’s personal devices will be handled at the IT HUB or IT Workshop and staff can register 5 mac addresses (e.g. smart phones, tablets and laptops) on the network. These devices will receive limited support at the IT HUB.

CONTACT US

Tel: 021-808 4367
Skype: ITStellenUni
E-mail: helpinfo@sun.ac.za (for general enquiries) or help@sun.ac.za (to log an error)
Twitter: @itstellenuni

Google Maps

Full instructions on how to log an error is available here. Please supply the correct information otherwise the call will not register on the system.

All our services are listed on our Service Catalogue and if you are brave enough, you can consult our Self-help wiki.

Tags: contact us, IT HUB, new IT building
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IT’s moving

Tuesday, September 15th, 2015

Information Technology will be moving to a new building next to Facilities Management and the LaunchLab this week (15-18 September) Read more about it here.

During this interim period we’d like to request that all enquiries and logging of errors take place via e-mail to help@sun.ac.za.

We appreciate your patience during this logistically challenging time.

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You say Tomato, I say Zomato

Friday, September 4th, 2015

Some of us eat to live, others live to eat. However, deciding where to get a quick bite to eat, can lead to an unnecessary 20 minute discussion. Help is at hand with Zomato.

Zomato isn’t a distant exotic cousin of the humble tomato. No, it is in fact, an app which will make your life much, much easier. Over the past weekend we tried and tested Zomato and here’s what we found.

Zomato-2

Zomato originates from India and was launched in 2008. The web and mobile device based application can best be described as a “global restaurant search and discovery app”, but also, as Gearburn so aptly put it, as the “Facebook of food”. Because Zomato isn’t merely a search engine, it’s also a social network for food lovers.

It has, to date, 1.4 million restaurants listed in 22 countries, with 90 million visits per month.

The app uses your phones GPS to establish your location and suggests restaurants nearest to you. But, you can also search according to any other criteria, such as type of food (Indian, Chinese, Moroccan, etc.), type of meal (lunch, dinner, quick bite, take-away, etc.)

Included in results you will find the restaurant’s menu, photos of food and the venue, reviews and ratings. Most importantly it shows you the location on Google maps, as well as contact details. The phone app additionally has a call function built in, so you can just tap the button to make your booking.

The average price for a meal is also included – a handy criteria to ensure you don’t get a surprise when you arrive at the restaurant. Keep in mind that establishments on Zomato include anything from Steers to Overture – from take-away shops to seriously upmarket restaurants. There’s something for everyone, which makes it all the more fun.

Zomato is working on even more functionality, which will include online bookings and payment, as well as collaborating with Uber.

If you have a competitive streak, you can even become an expert in your own neighbourhood by reviewing at least 10 restaurants and posting 50 photos. There are various levels ruled by a point system, such as foodie, big foodie, super foodie and connoisseur.

THE VERDICT

We used Zomato over the weekend to plan our eat-out expeditions and it worked quite well. All the information was accurate, maps were quite handy as we tried out a new restaurant in Bellville. Even ratings and reviews are easy to do and existing reviews give you a good idea of what to expect. I’m not an app-junkie, but Zomato is simple, yet effective, so I can recommend it.

Download Zomato for Android
Download Zomato for iOS
Download Zomato for Windows

Tags: Zomato
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Tune in to Bits & Bytes

Friday, August 21st, 2015

This September the radio version of Bits & Bytes celebrates two years on air with more than 55 broadcasts under its belt. What started out as a fortnightly radio insert on IT news has grown into a weekly institution also covering the latest tech news. Currently Bits & Bytes is the tech show on MFM and Marc-Allen Johnson and Tian Petersen, ITs tech gurus make sure they are constantly up to date with all things hip and happening.

MFM has an audience of 30 000 listeners between the ages of 14 and 28 and is not only broadcasted on campus, but throughout the Stellenbosch area. Anyone who has an interest in technology, not only students, won’t regret tuning in for 10 minutes. With every insert we try and combine relevant news for students and staff, but also interesting developments on the technological front.

We do realise not everyone will be able to listen to the show due to limited access, so we provide an alternative so you won’t miss out. You can also listen to the broadcasts online by browsing to www.sun.ac.za/bb where you will find all previous 56 broadcasts. Just click on the mp3 link.

These clips are hosted within the SU network and won’t rocket your internet costs – so you can listen with ease. You’ll also find all previous versions of the Bits & Bytes newsletter.

If you do want to listen to the direct broadcast, tune in every Wednesday at 15:15 on the AM to PM Show on MFM with Eduard and our two resident IT gurus, Tian and Marc-Allen. Click HERE to listen to MFM live.

You are also welcome to send comments and questions during the show via Twitter and if there’s enough time we will address them. Tweet us at @ITStelleni.

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Archiving – not just for librarians

Friday, August 21st, 2015

Archiving – it doesn’t exactly sound like a fun weekend activity, does it?

But unfortunately our mailboxes can’t always deal with too many e-mails, especially those with large attachments, we receive regularly. Unless you clean up your mailbox and delete e-mails frequently, you’ll run out of mailbox space sooner than you think. This is where archiving comes in handy.

In this article we will show you how easy it is to create and maintain archives on your computer.

HOW TO CREATE YOUR ARCHIVE FILE

Open MS Outlook

Select the Home tab
Use the dropdown menu next to New Items
Click on More Items
Select Outlook data file

This will create the file for your new archive.

Important:

Please name it properly as to prevent confusion when creating new archives later on.
Please do not put a password on the archive file as this causes confusion and mail loss at the end of the day when you get a new computer or if the case may be that data recovery must be done.

This also must be under “My Documents\Outlook Files”.

When clicking on OK you will return to your Outlook Home screen.

As shown below (when the mailbox is collapsed) you will be able to see your new Outlook archive.

2. NOW FOR THE ARCHIVING

Click on File in the left top corner
Under Info you will find Cleanup Tools
When clicking on the button you will find Archive as the third option.

The next window you will be presented with is seen below.

The most important thing you need to do now is check that the correct archive file will be used for archiving.

To check this you need to click on the browse button and make sure it is pointing to the correct file in “My Documents\Outlook Files”.

Secondly:

Choose a date – all e-mails before the input date will be archived to your folder. This may take a while if you have not archived before.

Thirdly:

Select your mailbox (not only parts of it, but the Collapsed view as seen in the screenshot) and then click on OK.

You have now successfully started your first archive! Feel free to archive instead of delete as keeping your records is quite important.

TIPS:

VERY IMPORTANT – no password on the archive file.
Keep archives small, for example – year by year. This is to prevent them from getting too big and slowing down your machine.
With this way of archiving your folder structure stays the same thus making it easier to actually go back and find the files you are looking for from previous years.

For more information on various Outlook functions, please have a look at our self help site.

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