%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 28 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250701114318+00'00') /ModDate (D:20250701114318+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4684 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 253.247 521.469 493.487 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 253.622 520.719 492.737 re S 0.773 0.773 0.773 rg 61.016 268.997 m 550.984 268.997 l 550.984 269.747 l 61.016 269.747 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(FIXED INTERNETFEE NOW INCLUDED IN NETWORKREGISTRATION)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(August 02,2021)] TJ ET BT 170.069 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 184.577 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.373 0.169 0.255 rg BT 61.016 637.420 Td /F4 9.0 Tf [(At the end of 2019 when the Council of Stellenbosch University )] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 61.016 636.269 m 314.645 636.269 l S BT 61.016 626.431 Td /F4 9.0 Tf [(approved the budget for 2020)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 625.280 m 179.096 625.280 l S 0.153 0.153 0.153 rg BT 179.096 626.431 Td /F4 9.0 Tf [(, it included the introduction to a a )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(new internet model. This decision led to a phasing out process of )] TJ ET BT 61.016 604.453 Td /F4 9.0 Tf [(Inetkey - the tool used to track and account for the internet usage )] TJ ET BT 61.016 593.464 Td /F4 9.0 Tf [(of staff and students. Although Inetkey still had to be used to gain )] TJ ET BT 61.016 582.475 Td /F4 9.0 Tf [(access to the Internet, students were no longer charged for )] TJ ET BT 61.016 571.486 Td /F4 9.0 Tf [(internet usage. Charging of staff usage was temporarily )] TJ ET BT 61.016 560.497 Td /F4 9.0 Tf [(suspended for 2020.)] TJ ET BT 61.016 540.508 Td /F4 9.0 Tf [(However, the idea of "free" internet was only applicable to )] TJ ET BT 61.016 529.519 Td /F4 9.0 Tf [(internet for students to ensure access to complete their studies )] TJ ET BT 61.016 518.530 Td /F4 9.0 Tf [(effectively. Payment for Internet for staff still has to paid for by )] TJ ET BT 61.016 507.541 Td /F4 9.0 Tf [(departments. The Finance Committee decided to levy an annual, )] TJ ET BT 61.016 496.552 Td /F4 9.0 Tf [(once-off fee and for 2021 a once-off fee of R674.00 \(R57.83 per )] TJ ET BT 61.016 485.563 Td /F4 9.0 Tf [(month\) was agreed on.)] TJ ET BT 61.016 465.574 Td /F4 9.0 Tf [(From this year the annual internet fee will be included in the network registration fee which includes the renewal of )] TJ ET BT 61.016 454.585 Td /F4 9.0 Tf [(usernames. )] TJ ET 0.373 0.169 0.255 rg BT 110.534 454.585 Td /F4 9.0 Tf [(All staff usernames expire at the end of March and staff annually have to reactivated online.)] TJ ET 0.18 w 0 J [ ] 0 d 110.534 453.434 m 474.719 453.434 l S BT 61.016 434.596 Td /F4 9.0 Tf [(Currently the cost registration of a username on the network is as follows:)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 433.445 m 353.633 433.445 l S 0.153 0.153 0.153 rg BT 61.016 414.607 Td /F1 9.0 Tf [(Internet fee: R674.00)] TJ ET BT 61.016 403.618 Td /F1 9.0 Tf [(Network/username fee:)] TJ ET BT 160.043 403.618 Td /F1 9.0 Tf [(R287.00)] TJ ET 0.153 0.153 0.153 RG 0.18 w 0 J [ ] 0 d 160.043 402.188 m 194.063 402.188 l S BT 61.016 383.629 Td /F1 9.0 Tf [(Total:R961.00)] TJ ET BT 61.016 363.640 Td /F4 9.0 Tf [(Please take note that the internet fee is only levied on the "primary username". If you have more than one username )] TJ ET BT 61.016 352.651 Td /F4 9.0 Tf [(linked to your SU number, the internet fee will only be levied once. \(For example generic departmental usernames\).)] TJ ET BT 61.016 332.662 Td /F4 9.0 Tf [(For enquiries regarding the reactivation of usernames, )] TJ ET 0.373 0.169 0.255 rg BT 279.608 332.662 Td /F4 9.0 Tf [(please log a request on the ICT Partner Portal)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 279.608 331.511 m 463.199 331.511 l S 0.153 0.153 0.153 rg BT 463.199 332.662 Td /F4 9.0 Tf [( or refer to )] TJ ET 0.373 0.169 0.255 rg BT 507.218 332.662 Td /F4 9.0 Tf [(our )] TJ ET 0.18 w 0 J [ ] 0 d 507.218 331.511 m 522.725 331.511 l S BT 61.016 321.673 Td /F4 9.0 Tf [(service catalogue)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 320.522 m 131.045 320.522 l S 0.153 0.153 0.153 rg BT 131.045 321.673 Td /F4 9.0 Tf [( for more information)] TJ ET BT 61.016 301.684 Td /F4 9.0 Tf [(Enquiries regarding the internet fee can be directed to the )] TJ ET 0.373 0.169 0.255 rg BT 293.144 301.684 Td /F4 9.0 Tf [(Finance Department.)] TJ ET 0.18 w 0 J [ ] 0 d 293.144 300.533 m 379.679 300.533 l S 0.400 0.400 0.400 rg BT 61.016 283.195 Td /F2 9.0 Tf [(Posted in:Internet,News,Notices | | With 0 comments)] TJ ET q 225.000 0 0 150.000 325.984 496.211 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 636.5872 314.6447 645.7447 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/en/2019/12/inetkey-the-end-is-near/) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 625.5982 179.0957 634.7557 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/en/2019/12/inetkey-the-end-is-near/) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 110.5337 453.7522 474.7187 462.9097 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/en/2020/02/reactivate-your-network-access-before-1-april/) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 433.7632 353.6327 442.9207 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (http://www0.sun.ac.za/itservices/useradm/usernames.htm) >> endobj 20 0 obj << /Type /Annot /Subtype /Link /A 21 0 R /Border [0 0 0] /H /I /Rect [ 279.6077 331.8292 463.1987 340.9867 ] >> endobj 21 0 obj << /Type /Action /S /URI /URI (http://servicedesk.sun.ac.za) >> endobj 22 0 obj << /Type /Annot /Subtype /Link /A 23 0 R /Border [0 0 0] /H /I /Rect [ 507.2177 331.8292 522.7247 340.9867 ] >> endobj 23 0 obj << /Type /Action /S /URI /URI (http://www0.sun.ac.za/itservices/useradm/usernames.htm) >> endobj 24 0 obj << /Type /Annot /Subtype /Link /A 25 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 320.8402 131.0447 329.9977 ] >> endobj 25 0 obj << /Type /Action /S /URI /URI (http://www0.sun.ac.za/itservices/useradm/usernames.htm) >> endobj 26 0 obj << /Type /Annot /Subtype /Link /A 27 0 R /Border [0 0 0] /H /I /Rect [ 293.1437 300.8512 379.6787 310.0087 ] >> endobj 27 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/english/Finance/contact-us) >> endobj 28 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 200 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 9336>> stream JFIF``;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?? (Q@((Q((((J((((EQE0 (i)M'Bi)OZJ))hǵKKEQEQEQEQE~4Q@PEPZC@ E-RPE-R@ 4RJ`QE h昄4CEJ( hC ( ( ( ( J_Əƀ (hh)hhh(4%%Q@Q@Q@Q@4(@@ GE!4%QLD߅QHaEPE%-QEQI@ QEQQE~RPi)i(((( %PEPA ( CKM(HQM,4H R(h 3IA @ J@z0?-QEQEQEQFAEQEQE(J %PFi  sYw^*v\n |Ku/;?uFy>+֋kbQպ.^ǩw[^GoH#r2{Ua>!I]3.FT:o#JE0㣷G'm/ yΘΈ~gU'K=-&(Mk4VfY0(,qQ^oܧ-HG>$v=u]XeXK_)Oη?KZ*V__Piz[_>n#YP2*h#+ %&MؤP 7-RFi3Ef4B ; 20aP#jO0tVL2ublyn<Ұ 0N|7v;r[BU8QhI FXA]Z3\|X|M&vx[^j 42bWV5;H4&` NbdfS6GMS8JޠeGKȖbIgo%%ڹ)_I"}Ghܨc;׬.[pۈ͟ro&GDi$"ӈx$";c*~|,GA mT4-}b0}sZ^ :oĝ O"kyƻ)ւSJR*3S0Vȣ,|sy=˘TSv37Ege~*\wKUrZ=2}'ڽW5>m;SKI׍9v#\IDts*%vC^KwOȉ-w8:H$dF? 5_| Kԡ]MG{c K?wx7.qm.9pۄGr1NWujzݣ\|^[G2|;׷ ʲ𶉧wzݦmx'E8?{g8E!@;< ГFQ^uB ? -']j#bpOi>7(p+;}E-*#^Iy^-դTM5c+rV("xF!UcP3X62ҮṍE@=kHp‹u I2ښʐ|ޒ3} qWtLr*p5MzH:ځN4ȑ0F:F#\XA9;W'j- .Q#]Du-nU%B@QҰJnh|3<k4Uʮ[h~#hN bb^Xxz[_]Ec;22#$g5?4+MHHc]P˟zkft]e7{+Y~ bĞdw0Y"0|9PXѮ vDaԴW1[rwCs?+?`5 s^R"kbGZM֭^%&c*moj0VrϵJ(/ u8D=>6TyW+A.u i!HI$ l5N|ՔY.-GVW7:u^"ƣ Sm.{5r1<@>*O$iį̹=GN ac.s2E {IJnʓT|I}oJ\Fyl,C6޷]wc_G޵miPo^[&B';xwW@,0}oa}zBMjI+_Lեy'UA+$KZi{֝ȭr=ky筭=k.t#|yt.:}3^uKFu;eR<}bϖڞ %?I:{h"KH6h^^m1 kľ-7{=@ʳy'6zvĺewnfEې!5k=:u=hq_?*Og}Dn_jr~kګ)ݪߟo=ƞ5}Q.Yi9Ͼkf x,D~!: ƽZ7^y%rӣl̒#_١b<1ֻ/ᮟ +_T9}h}6g30º?+j7N ҷU1<ǞOjgF #GJǥ{%Z-$j -vx6 8bUHFB˙jV[8ϥj%Zh6|\ܐ+bNԥ뼿5QiNҒ [/H-`_j,yhA#$槺4;&baUBѶ[rjxzQRQMEў\ w;<{4nfʹ$Aɑ3mҦ6#ܼ2xңiRԤ[ŝ קi:j؎jF;'2H+ѵE&w T{H:0seaT0ȹb4P<@c\%͌Ҥr82BLz5~5D)GrK:c\qqzί;6ug^F+5rEnp5 KN@"a)'qf]H/n^(|eȍOjք{Iݣbϧ\F4+3F,3bI'dFNdBw?4=z[tBXv-o~Xk>KTFjJ PfAuZVXKrU,qԜ\ek.8oqI$PzWNg4'rOB흞k5 5ctaFH $B==< ڌrIC?w})8sjSk(@2QwhrmڈX;Nxy潝+ݖ6{yIe&&"6zЛH!+KXDx&x^FTXp+:q3ҙĻVqNNntV_Zgbb$6U#iwf)e;e`J>=qTR4us9)nB*$Oc9I^)ʅIFWtèƬ'5.I񗆌k۝ hY>t`.pxgOv$Vu`'J2qgULG]Q+'ڸ? LtG&waWD&akYClRL|qMR= r+cMkI,d)c1Yu%v(=V/; @x(,#Ӽ6 d U^ z6rEr.Ѽ@t"E滁Z8qv:\^\³lc h4Fܻ08&"3hgwq6HzU(.bB3Ek0qDWW[.ye֮#G,j5;=˖i)r2*#`Mo-vQPcteXYı8=zfjH4:dj*%'aMb# «?Y/ |Xس>2X`N2risxef́Hz fQKs;\H yzӰ6 Oj[j29HsSXHhRtOXkUtwW,, CeWKCȧ pҹ!UB9r#0ZE M^1'cZҀʹIY-x'v;O ڿt}5n[}PnJp?:GWڰg+0}⷇ V[)!se64.Tc;`|D/R;_exymb2YLq]-^6*Gwv61#W_i?a5,;\,QTuS[\_h帄qy+]\4 n|e)ڤWZZ@JU9wsYv}vkwLzV]ϊnČD~T_:# KiQa? ƘIa=;UYWI% rnfZB )#>$-B"HHfZ᳴ԛVqmTvA/nc|h `75qunoB@E5)5vU51R밨?[: IF1>0P@<}ꎬLr` W,ܾn¬fѤc'S ܢѴޫRO `ZF圐įP7ǭg@.eU8^Itݼ)lg$?2FX6=I%E*74dzr] ې7Ph$bgr5%ẉU1ED,}ӟ0AU[W(;pJ31䧽.M,KD\Iq&Yq֧hr@Pګ9TksQހ dG=*ݻ[:(JeёxEUO3)Z(RZ n| TURl 9ɢ,Ar wg`YGEA$Gy #5"O+֊(iqwKqtU8-f܁(#ϱ'@$qu*G9si9?Ub-'We #n=hEJ6f  PUIҊ*0JE[YK{J$$R (QWRH̒[S$7N:b.>ERZD؏Q4מsPuwrd9 sv(OwinePr*ţ;v5e(>ЖRO1UL*ЬU )Ei-$gF%!%iDEdrcRJ\FFUF>cC#?)9zp0IEM3 endstream endobj xref 0 29 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000332 00000 n 0000000369 00000 n 0000000507 00000 n 0000000638 00000 n 0000005374 00000 n 0000005486 00000 n 0000005601 00000 n 0000005721 00000 n 0000005829 00000 n 0000005956 00000 n 0000006070 00000 n 0000006197 00000 n 0000006311 00000 n 0000006439 00000 n 0000006575 00000 n 0000006702 00000 n 0000006808 00000 n 0000006936 00000 n 0000007016 00000 n 0000007144 00000 n 0000007250 00000 n 0000007377 00000 n 0000007483 00000 n 0000007611 00000 n 0000007710 00000 n trailer << /Size 29 /Root 1 0 R /Info 5 0 R >> startxref 17214 %%EOF Internet « Informasietegnologie
Language:
SEARCH

  • Recent Posts

  • Categories

  • Archives

Internet

« Older Entries
Newer Entries »

Effect of internet cable break on Stellenbosch University

Monday, January 20th, 2020

The recent internet speed problems that South Africans have been experiencing has been front page news since mid-January. How has it affected the University community?

The short answer is that in most cases, we don’t see any degradation in network performance at all. How is this possible, one may ask? The answer lies in the redundant design of our international circuits, as implemented and managed by TENET, the service provider for the tertiary education sector. When a particular network circuit is broken for some reason, like the West African cable (WACS) in the current situation, the university traffic is seamlessly re-routed via another circuit, Seacom, running along the East Africa coastline. Obviously, the risk of total network failure is enlarged by the current unavailability of WACS (and SAT3), but up to now our services remained available without a hiccup. This can be seen from the following graphs, which show constant traffic flow for the past week, 100% interface availability of the network, spare capacity available and zero network errors reported.

Other network service providers often don’t have this level of redundancy available, and may be more seriously affected. That is why ISP’s like Axxess, Afrihost and others have been struggling, and why some users might have experienced communication problems at home, or while using other networks other than the campus network. 

When will this situation normalise? The WACS cable on the coast of the Congo is currently being attended to by the cable repair ship and TENET’s estimation is repairs could be completed by 11 February.

For regular updates and information on how the repair process works, follow TENET on Twitter.

Click for larger image

TENET internet usage graphs

 

Email

Posted in Communication, Connectivity, Internet | Comments Off on Effect of internet cable break on Stellenbosch University

Inetkey: the end is near

Wednesday, December 4th, 2019

On Monday, 2nd December 2019, the Council of Stellenbosch University approved the budget for 2020, which introduces a new model to provide the required funding for internet capacity for the entire university. In the past, Inetkey served as gatekeeper to keep track of individual internet usage for staff and students, to facilitate collection of the necessary funds to afford the internet service for the university community.

Will Inetkey disappear completely? Not yet.

Since January, Inetkey no longer collected usage data for billing purposes. In effect, there won’t be any charge per use anymore.

However, Inetkey serves other technical purposes, apart from funding the internet service. User identification is a basic requirement to keep track of who used how much internet, but there are also some security and auditing requirements for which the university need to collect basic information about internet traffic. So, for the time being, Inetkey will still be required to access to the internet, but without any individual charges.

Some historical facts:

Internet cost charge-out used to be common practice at most SA institutions since the 90’s. Bandwidth was a scarce resource, and universities needed to manage usage carefully to avoid service collapse and other negative experiences.

From 2000 onwards, internet bandwidth gradually became more affordable, as can be seen from rate changes since 2001. The university introduced three rates per day, A, B and C, to allow discounts during off-peak times. Eventually, the rates stabilised, and as the costs dropped, the university decided to increase available capacity regularly.

In 2001 you paid R1-50 per MB (megabytes) of internet data. Over the past 18 years this decreased to the current 2c. At the same time our internet capacity increased. In 2008 total capacity was a mere 0.4 Gbps (gigabits per second) — at the moment we’re running at 1.7 Gbps and this could increase next year. 

When will Inetkey really disappear? The remaining technical functionality of Inetkey will be migrated to other mechanisms, such as a new firewall planned to be procured in the first half of 2020. We expect the final burial of Inetkey later in 2020.

Email

Posted in Internet, News | Comments Off on Inetkey: the end is near

Eduroam Visitor Access (eVA)

Wednesday, November 6th, 2019

eVA (eduroam Visitor Access) is a new service which enables higher education and research institute visitors to access the secure and trusted eduroam Wi-Fi network. As additional identity management tool, eVA is a platform where visitors who only need temporary internet access can be registered in a simple and secure manner. 

What is it? 

eVA provides a mechanism that allows authorised staff at eduroam participating institutions to sponsor a visitor and issue temporary credentials to that person for a defined period. Designated eVA admin can determine who is eligible to sponsor visitors, and how long those visitors may gain access.

How does it work?

If you are interested in using eVA to register your department’s visitors, please log a request on the ICT Partner Portal. To simplify matters, this could typically be the same contact person as for SUNid and only one person per department or division.

Note that your line manager has to approve your request before we can assign you rights. Approval can also be done on the ITC Partner Portal.

What are the benefits?

  •  No other, additional registration, for example SUNid, is necessary to use this service.
  • Ease of use. Manuals and instructions are available online.
  • Visitor rights can be managed and limited.
  • Access expires automatically after the selected set date.
  • Records can be tracked and audited.

More information on eVA.

Email

Tags: , , ,
Posted in General, Internet, Security | Comments Off on Eduroam Visitor Access (eVA)

Internet outage: Feedback

Friday, October 4th, 2019

Early on Thursday morning we were notified by our internet provider, TENET, that there has been a break in internet connection between UWC and SUN. This caused an internet outage on the entire SU network for most of the morning.

Technicians were immediately dispatched to the site and after investigating, established that the infrastructure has been vandalised and the fibre cable cut. Maintenance then proceeded to replace the damaged equipment and restore connectivity. Unfortunately both primary and secondary links were compromised and also had to repair the backup link.

We apologise for the inconvenience and appreciate your patience. During incidents such as these please remember to follow our Twitter feed where we will post regular updates.

 

Email

Posted in Connectivity, General, Internet | Comments Off on Internet outage: Feedback

High internet costs? Here’s why.

Monday, April 9th, 2018

Occasionally we receive enquiries regarding seemingly high Inetkey costs, especially from students. Usually, the causes are fairly straight-forward and can be easily prevented. 

It’s very difficult to say what is causing or what the source of the traffic is without actually looking at your Inetkey logs. So, to start, before contacting us about your Inetkey usage, first look at your logs on http://www.sun.ac.za/useradm and go to the [View Internet Usage] tool and under “View Type” select “Source” and select USER to refresh the display. If you take note of all the IP addresses and see if they are in fact your devices, you will get a better idea of which device is generating the traffic and at which times.

Keep in mind that Stellenbosch University has numerous times been rated as having the fastest internet in South Africa. Current speed tests show that the download speed is 95.29 MB per second and an upload speed of 58.12 MB per second. Subsequently, you can easily run up a massive Inetkey bill within minutes.

The following are a few potential causes for high Inetkey usage:

  • Windows 10 updates that cannot easily be switched off with traditional means. However, if the device is on the SU network and set up to receive updates from IT’s WSUS server, updates will be downloaded locally and not run via Inetkey.
  • Updates stopping and restarting or not completing. Windows 10 1709 Creative Update is a little under 4Gb.
  • Inetkey being left open on a device that is unattended overnight or during classes.
  • Video streaming from sites not on the firewall exception list. Watching an HD streamed movie during the day and evening can generate 3Gb of data per hour.
  • Using a laptop as a wifi hotspot for a cell phone to save on data costs.
  • Using filesharing protocols like BitTorrent. Remember that uploads and downloads both generate traffic. If you use BitTorrent you are also seeding and will also pay for someone downloading your own files.
  • Syncing files to DropBox.
  • Weak passwords allowing neighbours and friends to share internet connections from adjacent rooms.
  • Passwords being leaked to a friend or partners and then abused at a later stage.
  • Viruses or malware included in BHO that spam and generate traffic. Often compromised e-mail accounts will cause high internet usage, because InetKey and email use the same password.
  • Inetkey accounts being used on multiple devices.

If none of these seems to be causing your high Inetkey usage, you can ask Information Technology to investigate your internet usage (or issues). If you have a query send a complaint within 14 days to helpinfo@sun.ac.za. The cost of an enquiry is R200.00 per enquiry. If an error is found, the administrative fee will not be levied.

[Information supplied by David Wiles]

 

Email

Tags: ,
Posted in Internet, Students | Comments Off on High internet costs? Here’s why.

« Older Entries
Newer Entries »
 

© 2013-2025 Disclaimer: The views and opinions expressed in this page are strictly those of the page author(s) and content contributor(s). The contents of this page have not been reviewed or approved by Stellenbosch University.