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Why wait? Change now!

Thursday, June 7th, 2012

Every 90 days your pc prompts you to change your password. Which in turn makes you sigh with despair, conveniently ignore the message and postpone  it until the absolute last day. And why? Because choosing a password you won’t forget after two days takes some effort and brain power.

Passwords are like taxes, municipal fees and ridiculous bank fees – frustrating, but necessary. (ok, maybe they’re not all necessary, but you get my point.)

Your best solution? Just change it immediately and you won’t be confronted by a looming “your password expires in x days” message every day. To make the process as fast and painless as necessary, we have a few suggestions.

When your pc prompts you to change your password, go directly to http://www.sun.ac.za/useradm. Before you change your password, log out of your Inetkey and Outlook to make the synchronisation easier. If possible, don’t change your password while connected via wireless. Rather use your network cable and deactivate the wireless.

If you only use your pc at home and it’s not connected to the network, the change of passwords will only apply to your email and Inetkey. The initial password on your pc will therefore not be changed unless it’s on the network. For passwords to synchronise correcly, a pc/laptop has to be connected to one of the US domains.

This week 6.5 million LinkedIn accounts were hacked into and this one again emphasises the necessity for strong passwords.

In particular take note of the following:

  • you can’t use your previous 10 passwords again.
  • your new password can not consist of your username, name or any variation of your current password.
  • your passwords have to consist of 8 or more characters.
  • passwords have to consist of at least 3 characters of the following groups: small caps, capital letters, numbers and special characters. (for example %,$,#)
When you change your password on http://www.sun.ac.za/useradm, also change it accordingly on all your other devices (cellphone, tablet, etc.) If you don’t have your other devices with you and they are connected to the internet at home, ask someone to switch it off for you while your are changing the password. Also immediately switch off your device (pc, tablet or cellphone) after you’ve changed your password successfully to ensure it synchronises successfully.

If you changed your password and it hasn’t updated fast enough on your cellphone or tablet, reset the password to the latest one and contact IT to unlock your account. This will prevent you from having to change your password again.

Email

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Posted in General, Security | 3 Comments »

Forgot your password (again!)

Friday, March 9th, 2012

Do you have the IT service centre’s number on speed dial in case you forget or lose your password for the umpteenth time? Now you don’t have to anymore.

Thanks to a new application developed by IT you can change your password on any of the portals (for example http://my.sun.ac.za) by clicking on the “Forgot password” link on the first page. A temporary password can be assigned to you in any of the following ways:

  1. Your cellnumber
  2. An external email address (if you are alumni)
  3. Security questions and answers

Please remember that the system can only reset your password if we have the correct information as mentioned above.

For enquiries contact the IT Service Desk at x4367.

Email

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Posted in E-mail, General, Internet, Security | Comments Off on Forgot your password (again!)

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