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Phishing from staff email

Monday, August 26th, 2019

Three separate emails with the subjects “Information Service”, “Online course” and “IT communication” from a compromised staff email address were sent to staff and students recently. The emails ask you to click on a link which will open an incident logged on the “Self Service Portal”, click on a link to complete a survey or activate two-factor authentication. One of these used Information Technology’s own branding to try and phish our staff and students.(also see images below)

None of these are legitimate emails, but phishing attempts from a compromised university account.

By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

- Immediately change your password on www.sun.ac.za/password.
- Contact the IT Service Desk by logging a request or calling 808 4367.
- More information is available on our blog and Twitter.

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Phishing with subject “Verify Your Email To Avoid Disruption”

Friday, June 7th, 2019

An email with the subject “Verify Your Email To Avoid Disruption” which looks as if it’s from “Stellenbosch University – Outlook Office 365” was sent to staff and students. The email asks you to click on a link to verify your Outlook account. (see image)

This is not a legitimate email from Information Technology, but a phishing attempt.

We will never ask you to provide any personal information by means of email. By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

If you clicked on the link in this phishing email, immediately change your password on www.sun.ac.za/password. For enquiries contact the IT Service Desk by logging a request or calling 808 4367. More information on phishing is available on our blog and Twitter.

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Malware warning

Tuesday, April 16th, 2019

Emails with the subjects “Have you received your payment” and “Apply for a loan” are being distributed to students and staff. Please do not open these since they could contain an embedded file which will infect your device with malware.

When you receive emails with attachments from unknown senders, keep in mind that you should never open attachments as they could contain malicious content.

If you think your account or device has been compromised or you notice suspicious activity:

Immediately change your password on www.sun.ac.za/password.
Contact the IT Service Desk by logging a request or calling 808 4367.
More information is available on our blog and Twitter.

Tags: malware
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Increase in phishing attacks

Wednesday, April 3rd, 2019

Phishing attacks are on the increase due to staff and students replying to phishing emails or entering their usernames and passwords on suspicious websites.

This not only poses a security risk for the user, but also for their colleagues and more importantly, for the safety of our entire university network.

Please do not reply to any email requesting your username and password, even if it’s seemingly from someone you know. This information is used by phishing attackers to target our students and staff. By supplying your private information you are making it much easier for them to access accounts and the network.

If you think your account has been compromised or notice suspicious activity:

Immediately change your password on www.sun.ac.za/password.
Contact the IT Service Desk by logging a request or calling 808 4367.
More information on phishing is available on our blog and Twitter.

Tags: phishing
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Filesender – a secure service for sharing large files

Tuesday, February 5th, 2019

SANReN has implemented the latest version of Filesender, a web-based application that allows authenticated users to securely and easily send web-based large files to other users.

Below are the guidelines for accessing the service and what values it adds to your day to day operations.

What problem does the service solve?

You need to send a file larger than a couple of megabytes to someone and the e-mail comes back: “attachment too big” or “mailbox too full”, that’s where FileSender comes in handy.

How do I use the service?

Upon logging in, you are presented with a user-friendly interface. You can set the file to be available for download for a certain period so that it automatically gets removed when the file reaches its expiry date. You have an option to drag and drop your file when uploading it to the application. You also have an option to get a link to the file after uploading it or send it to a recipient as an e-mail.

The service is integrated with the South African Identity Federation (https://safire.ac.za/), which provides a pool of institutions you can authenticate from to use the service. If your institution is not registered on SAFIRE as yet, you can log in with a social media account if you are from an eligible institution.

Where do I access the service?

You can access the service on https://filesender.sanren.ac.za

Drop us an e-mail on sysadmin@sanren.ac.za for any queries regarding the service.

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