%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 23 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 22 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20240521024818+00'00') /ModDate (D:20240521024818+00'00') /Title (IT-artikels) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 5598 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 60.220 521.469 686.514 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 60.220 l 565.984 60.220 l 565.984 745.984 l f 45.266 746.734 m 45.266 60.220 l 46.016 60.220 l 46.016 745.984 l f 61.016 617.359 m 550.984 617.359 l 550.984 618.109 l 61.016 618.109 l f 1.000 1.000 1.000 rg BT 278.868 698.693 Td /F1 10.5 Tf [(POST LIST)] TJ ET 0.200 0.200 0.200 rg BT 212.789 670.111 Td /F1 14.4 Tf [(INFORMASIETEGNOLOGIE)] TJ ET BT 221.824 643.466 Td /F1 11.7 Tf [(INFORMATION TECHNOLOGY)] TJ ET BT 61.016 583.841 Td /F1 14.4 Tf [(DONT BE FOOLED BY REACTIVATION)] TJ ET 0.400 0.400 0.400 rg BT 61.016 564.033 Td /F3 9.0 Tf [(The first of April is infamous for being the day when everyone gets caught out one way or another. But if you suddenly )] TJ ET BT 61.016 553.044 Td /F3 9.0 Tf [(have no network access on the 3rd of April, it won't be a joke. It's more likely that you forgot to reactivate in time.)] TJ ET BT 61.016 533.055 Td /F3 9.0 Tf [(Unfortunately network reactivation is a requirement for network usage, but also a fairly fast and painless process.)] TJ ET BT 61.016 513.066 Td /F3 9.0 Tf [(All network users will receive an e-mail from )] TJ ET 0.373 0.169 0.255 rg BT 238.550 513.066 Td /F3 9.0 Tf [(helpinfo@sun.ac.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 238.550 511.915 m 317.723 511.915 l S 0.400 0.400 0.400 rg BT 317.723 513.066 Td /F3 9.0 Tf [(well in )] TJ ET BT 61.016 502.077 Td /F3 9.0 Tf [(advance with the warning that your username will expire shortly if you do )] TJ ET BT 61.016 491.088 Td /F3 9.0 Tf [(not reactivate. To save yourself unnecessary frustration, immediately log )] TJ ET BT 61.016 480.099 Td /F3 9.0 Tf [(on to)] TJ ET 0.373 0.169 0.255 rg BT 83.534 480.099 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 83.534 478.948 m 204.080 478.948 l S 0.400 0.400 0.400 rg BT 204.080 480.099 Td /F3 9.0 Tf [(and select "Reactivate username for )] TJ ET BT 61.016 469.110 Td /F3 9.0 Tf [(2013".)] TJ ET BT 61.016 449.121 Td /F3 9.0 Tf [(Make sure you select the correct option. Reactivationis not the same )] TJ ET BT 61.016 438.132 Td /F3 9.0 Tf [(process as changing your password, so don't click on "Change )] TJ ET BT 61.016 427.143 Td /F3 9.0 Tf [(password".)] TJ ET BT 61.016 407.154 Td /F3 9.0 Tf [(The moment your reactivation is submitted, your cost centremanager be )] TJ ET BT 61.016 396.165 Td /F3 9.0 Tf [(e-mailed and able to approve your application. A daily e-mail will also )] TJ ET BT 61.016 385.176 Td /F3 9.0 Tf [(remind the responsible manager of the request and he/she will be able to )] TJ ET BT 61.016 374.187 Td /F3 9.0 Tf [(approve it by logging on at )] TJ ET 0.373 0.169 0.255 rg BT 171.581 374.187 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 171.581 373.036 m 292.127 373.036 l S 0.400 0.400 0.400 rg BT 292.127 374.187 Td /F3 9.0 Tf [(, selecting)] TJ ET BT 61.016 363.198 Td /F3 9.0 Tf [("Cost Centre Admin" and view and approve all applications.)] TJ ET BT 61.016 343.209 Td /F3 9.0 Tf [(Make sure you submit your request early as cost)] TJ ET BT 254.588 343.209 Td /F4 9.0 Tf [()] TJ ET BT 257.090 343.209 Td /F3 9.0 Tf [(centre managers still )] TJ ET BT 61.016 332.220 Td /F3 9.0 Tf [(have to approve it before 30 March and only then will your access be )] TJ ET BT 61.016 321.231 Td /F3 9.0 Tf [(reactivated.)] TJ ET BT 61.016 301.242 Td /F3 9.0 Tf [(If you have been caught off guard and without network access on 1 April, )] TJ ET BT 61.016 290.253 Td /F3 9.0 Tf [(first try the self help option at )] TJ ET 0.373 0.169 0.255 rg BT 181.076 290.253 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 181.076 289.102 m 301.622 289.102 l S 0.400 0.400 0.400 rg BT 301.622 290.253 Td /F3 9.0 Tf [(. \(from )] TJ ET BT 61.016 279.264 Td /F3 9.0 Tf [(someone else's device of course!\) Select "Reactivate Expired Username" and your username and ID number will be )] TJ ET BT 61.016 268.275 Td /F3 9.0 Tf [(requested to verify it's you.)] TJ ET BT 61.016 248.286 Td /F3 9.0 Tf [(You can also contact the IT Service Centre. However, keep in mind that this is usually one of the busiest days of the year )] TJ ET BT 61.016 237.297 Td /F3 9.0 Tf [(at the Service Desk so you'll have to practice a bit of patience and wait longer than usual.)] TJ ET BT 61.016 217.308 Td /F3 9.0 Tf [(We also compiled a few FAQ's to try and answer most of your questions \(see below\). For any additional enquiries, contact )] TJ ET 0.373 0.169 0.255 rg BT 61.016 206.319 Td /F3 9.0 Tf [(help@sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 205.168 m 125.681 205.168 l S 0.400 0.400 0.400 rg BT 61.016 186.330 Td /F4 9.0 Tf [(FAQS)] TJ ET BT 61.016 166.341 Td /F4 9.0 Tf [(1. Why do I have to reactivateeach year?)] TJ ET BT 61.016 155.352 Td /F3 9.0 Tf [(To ensure access to network services.)] TJ ET BT 61.016 135.363 Td /F4 9.0 Tf [(2. To what services will reactivation give me access?)] TJ ET BT 61.016 124.374 Td /F3 9.0 Tf [(Personal network space \(H-drive\), departemental shared space \(G-drive\), e-mail and internet)] TJ ET BT 61.016 104.385 Td /F4 9.0 Tf [(3. What is the cost of reactivation?)] TJ ET BT 61.016 93.396 Td /F3 9.0 Tf [(R177-00)] TJ ET BT 61.016 73.407 Td /F4 9.0 Tf [(4. 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What is the procedure for reactivation?)] TJ ET BT 61.016 718.215 Td /F3 9.0 Tf [(Log on at )] TJ ET 0.373 0.169 0.255 rg BT 101.048 718.215 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 101.048 717.064 m 221.594 717.064 l S 0.400 0.400 0.400 rg BT 221.594 718.215 Td /F3 9.0 Tf [(and select "Reactivate username for 2013", familiarise yourself with the ECP's )] TJ ET BT 61.016 707.226 Td /F3 9.0 Tf [(content, select the network services you require, make sure the cost point is correct and click on "Submit".)] TJ ET BT 61.016 687.237 Td /F4 9.0 Tf [(6. What is the ECP and do I really have to read and understand it before I reactivate?)] TJ ET BT 61.016 676.248 Td /F3 9.0 Tf [(The Electronic Communication Policy contains important imformation regarding staff member's responsibilities when using )] TJ ET BT 61.016 665.259 Td /F3 9.0 Tf [(the SU network. It's essential that you read and understand it's contents before reactivation.)] TJ ET BT 61.016 645.270 Td /F4 9.0 Tf [(7. Can cost centresbe changed during the reactivation process?)] TJ ET BT 61.016 634.281 Td /F3 9.0 Tf [(Yes, changes can be made while reactivating.)] TJ ET BT 61.016 614.292 Td /F4 9.0 Tf [(8. When will my current networkreactivation expire?)] TJ ET BT 61.016 603.303 Td /F3 9.0 Tf [(30 March2013)] TJ ET BT 61.016 583.314 Td /F4 9.0 Tf [(9. I can't reactivate! What now?)] TJ ET BT 61.016 572.325 Td /F3 9.0 Tf [(Send an e-mail to)] TJ ET 0.373 0.169 0.255 rg BT 134.051 572.325 Td /F3 9.0 Tf [(help@sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 134.051 571.174 m 198.716 571.174 l S 0.400 0.400 0.400 rg BT 198.716 572.325 Td /F3 9.0 Tf [(with a clear explanation of your problem.)] TJ ET BT 61.016 552.336 Td /F4 9.0 Tf [(10. What happens after I submitted my reactivation application?)] TJ ET BT 61.016 541.347 Td /F3 9.0 Tf [(The cost)] TJ ET BT 95.531 541.347 Td /F4 9.0 Tf [()] TJ ET BT 98.033 541.347 Td /F3 9.0 Tf [(centre manager receives and e-mail with the request and processes the application.)] TJ ET BT 61.016 521.358 Td /F4 9.0 Tf [(11. Should students also re)] TJ ET BT 178.052 521.358 Td /F4 9.0 Tf [(activate)] TJ ET BT 211.568 521.358 Td /F3 9.0 Tf [(?)] TJ ET BT 61.016 510.369 Td /F3 9.0 Tf [(No. There are exceptions if undergraduate students have HR rolls.)] TJ ET BT 61.016 490.380 Td /F4 9.0 Tf [(12. Can postgraduate Masters and Doctoral students reactivate if they work in departments and have a roll at HR?)] TJ ET BT 61.016 479.391 Td /F3 9.0 Tf [(Yes.)] TJ ET BT 61.016 459.402 Td /F4 9.0 Tf [(13. What is the responsibility of the cost centremanager?)] TJ ET BT 61.016 448.413 Td /F3 9.0 Tf [(Managers have to regularly log in to)] TJ ET 0.373 0.169 0.255 rg BT 206.582 448.413 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 206.582 447.262 m 327.128 447.262 l S 0.400 0.400 0.400 rg BT 327.128 448.413 Td /F3 9.0 Tf [(and use the "Cost Centre Admin"-option to go through )] TJ ET BT 61.016 437.424 Td /F3 9.0 Tf [(and process applications.)] TJ ET BT 61.016 417.435 Td /F4 9.0 Tf [(14. What happens if the cost centremanager isn't available to approve applications?)] TJ ET BT 61.016 406.446 Td /F3 9.0 Tf [(Another temporary cost point manager can be assigned by the person responsible for the cost centre.)] TJ ET BT 61.016 386.457 Td /F4 9.0 Tf [(15. How does a cost centre manager know their are pending applications?)] TJ ET BT 61.016 375.468 Td /F3 9.0 Tf [(Managers receive a daily e-mail reminding them or they can log in at )] TJ ET 0.373 0.169 0.255 rg BT 336.119 375.468 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 336.119 374.317 m 456.665 374.317 l S 0.400 0.400 0.400 rg BT 456.665 375.468 Td /F3 9.0 Tf [(and select the "Cost )] TJ ET BT 61.016 364.479 Td /F3 9.0 Tf [(Centre Admin" option.)] TJ ET BT 61.016 344.490 Td /F4 9.0 Tf [(16. What is the difference between a cost centremanager and the person responsible for the cost centre? )] TJ ET BT 61.016 333.501 Td /F4 9.0 Tf [(\(according to the financial system\)?)] TJ ET BT 61.016 322.512 Td /F3 9.0 Tf [(The responsible person for a cost centre and the cost centre manager can both approve applications for SU network )] TJ ET BT 61.016 311.523 Td /F3 9.0 Tf [(services.)] TJ ET BT 61.016 291.534 Td /F4 9.0 Tf [(17. How are staff reminded to reactivate?)] TJ ET BT 61.016 280.545 Td /F3 9.0 Tf [(E-mails are sent from )] TJ ET 0.373 0.169 0.255 rg BT 149.036 280.545 Td /F3 9.0 Tf [(helpinfo@sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 149.036 279.394 m 228.209 279.394 l S 0.400 0.400 0.400 rg BT 228.209 280.545 Td /F3 9.0 Tf [(to remind staff of annual reregistration expiry dates.)] TJ ET BT 61.016 260.556 Td /F4 9.0 Tf [(18. It's April 1st and I have't reactivated. Can I still reregister?)] TJ ET BT 61.016 249.567 Td /F3 9.0 Tf [(Sign on at )] TJ ET 0.373 0.169 0.255 rg BT 104.045 249.567 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 104.045 248.416 m 224.591 248.416 l S 0.400 0.400 0.400 rg BT 224.591 249.567 Td /F3 9.0 Tf [(and select "Reactivate Expired Username". Take note: The application still has )] TJ ET BT 61.016 238.578 Td /F3 9.0 Tf [(to be processed by a responsible cost centre manager before network registration is activated.)] TJ ET BT 61.016 218.589 Td /F4 9.0 Tf [(19. Who can I contact to establish if my application was successful?)] TJ ET BT 61.016 207.600 Td /F3 9.0 Tf [(Your cost centre mangager.)] TJ ET BT 61.016 187.611 Td /F4 9.0 Tf [(20. What do I do if my cost centre manager rejected my application?)] TJ ET BT 61.016 176.622 Td /F3 9.0 Tf [(Log in at )] TJ ET 0.373 0.169 0.255 rg BT 98.042 176.622 Td /F3 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 98.042 175.471 m 218.588 175.471 l S 0.400 0.400 0.400 rg BT 218.588 176.622 Td /F3 9.0 Tf [(, select"Reactivate username for 2013" and make sure you entered the correct )] TJ ET BT 61.016 165.633 Td /F3 9.0 Tf [(cost centre.)] TJ ET BT 371.947 145.644 Td /F3 9.0 Tf [(INFORMATION SUPPLIED BY PETRO UYS)] TJ ET BT 61.016 125.655 Td /F3 9.0 Tf [()] TJ ET BT 61.016 107.166 Td /F3 9.0 Tf [(Posted in:Connectivity,General | | With 2 comments)] TJ ET endstream endobj 25 0 obj << /Type /Annot /Subtype /Link /A 26 0 R /Border [0 0 0] /H /I /Rect [ 101.0477 717.3826 221.5937 726.5401 ] >> endobj 26 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 27 0 obj << /Type /Annot /Subtype /Link /A 28 0 R /Border [0 0 0] /H /I /Rect [ 134.0507 571.4926 198.7157 580.6501 ] >> endobj 28 0 obj << /Type /Action /S /URI /URI (mailto:help@sun.ac.za) >> endobj 29 0 obj << /Type /Annot /Subtype /Link /A 30 0 R /Border [0 0 0] /H /I /Rect [ 206.5817 447.5806 327.1277 456.7381 ] >> endobj 30 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 31 0 obj << /Type /Annot /Subtype /Link /A 32 0 R /Border [0 0 0] /H /I /Rect [ 336.1187 374.6356 456.6647 383.7931 ] >> endobj 32 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 33 0 obj << /Type /Annot /Subtype /Link /A 34 0 R /Border [0 0 0] /H /I /Rect [ 149.0357 279.7126 228.2087 288.8701 ] >> endobj 34 0 obj << /Type /Action /S /URI /URI (mailto:helpinfo@sun.ac.za) >> endobj 35 0 obj << /Type /Annot /Subtype /Link /A 36 0 R /Border [0 0 0] /H /I /Rect [ 104.0447 248.7346 224.5907 257.8921 ] >> endobj 36 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 37 0 obj << /Type /Annot /Subtype /Link /A 38 0 R /Border [0 0 0] /H /I /Rect [ 98.0417 175.7896 218.5877 184.9471 ] >> endobj 38 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj xref 0 39 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000339 00000 n 0000000376 00000 n 0000000511 00000 n 0000000621 00000 n 0000006271 00000 n 0000006383 00000 n 0000006490 00000 n 0000006606 00000 n 0000006726 00000 n 0000006854 00000 n 0000006931 00000 n 0000007058 00000 n 0000007138 00000 n 0000007266 00000 n 0000007346 00000 n 0000007474 00000 n 0000007554 00000 n 0000007681 00000 n 0000007754 00000 n 0000035126 00000 n 0000035252 00000 n 0000042156 00000 n 0000042284 00000 n 0000042364 00000 n 0000042492 00000 n 0000042565 00000 n 0000042693 00000 n 0000042773 00000 n 0000042901 00000 n 0000042981 00000 n 0000043109 00000 n 0000043186 00000 n 0000043314 00000 n 0000043394 00000 n 0000043521 00000 n trailer << /Size 39 /Root 1 0 R /Info 5 0 R >> startxref 43601 %%EOF Don’t be fooled by reactivation « Informasietegnologie
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Don’t be fooled by reactivation

The first of April is infamous for being the day when everyone gets caught out one way or another. But if you suddenly have no network access on the 3rd of April, it won’t be a joke. It’s more likely that you forgot to reactivate in time.

Unfortunately network reactivation is a requirement for network usage, but also a fairly fast and painless process.

All network users will receive an e-mail from helpinfo@sun.ac.za well in advance with the warning that your username will expire shortly if you do not reactivate.  To save yourself unnecessary frustration, immediately log on to http://www.sun.ac.za/useradm and select “Reactivate username for 2013”.

Make sure you select the correct option. Reactivation is not the same process as changing your password, so don’t click on “Change password”.

The moment your reactivation is submitted, your cost centre manager be e-mailed and able to approve your application. A daily e-mail will also remind the responsible manager of the request and he/she will be able to approve it by logging on at  http://www.sun.ac.za/useradm, selecting “Cost Centre Admin” and view and approve all applications.

Make sure you submit your request early as cost centre managers still have to approve it before 30 March and only then will your access be reactivated.

If you have been caught off guard and without network access on 1 April, first try the self help option at  http://www.sun.ac.za/useradm. (from someone else’s device of course!) Select “Reactivate Expired Username” and your username and ID number will be  requested to verify it’s you.

You can also contact the IT Service Centre. However, keep in mind that this is usually one of the busiest days of the year at the Service Desk so you’ll have to practice a bit of patience and wait longer than usual.

We also compiled a few FAQ’s to try and answer most of your questions (see below). For any additional enquiries, contact help@sun.ac.za

FAQ’S

 1. Why do I have to reactivate each year?
To ensure access to network services.

2. To what services will reactivation give me access?
Personal network space (H-drive), departemental shared space (G-drive), e-mail and internet

3. What is the cost of reactivation?
R177-00

4. Are the costs for the different network services billed seperately?
No, but take note that internet usage is levied as it’s generated.

5. What is the procedure for reactivation?
Log on at http://www.sun.ac.za/useradm and select “Reactivate username for 2013”, familiarise yourself with the ECP’s content, select the network services you require, make sure the cost point is correct and click on “Submit”.

6. What is the ECP and do I really have to read and understand it before I reactivate?
The Electronic Communication Policy contains important imformation regarding staff member’s responsibilities when using the SU network. It’s essential that you read and understand it’s contents before reactivation.

7. Can cost centres be changed during the reactivation process? 
Yes, changes can be made while reactivating.

8. When will my current networkreactivation expire?
30 March2013

9. I can’t reactivate! What now?
Send an e-mail to help@sun.ac.za with a clear explanation of your problem.

10. What happens after I submitted my reactivation application?
The cost centre manager receives and e-mail with the request and processes the application.

11. Should students also reactivate?
No. There are exceptions if undergraduate students have HR rolls.

12. Can postgraduate Masters and Doctoral students reactivate if they work in departments and have a roll at HR?
Yes.

13. What is the responsibility of the cost  centre manager?
Managers have to regularly log in to http://www.sun.ac.za/useradm and use the “Cost Centre Admin”-option to go through and process applications.

14. What happens if the cost  centre manager isn’t available to approve applications? 
Another temporary cost point manager can be assigned by the person responsible for the cost centre.

15. How does a cost centre manager know their are pending applications? 
Managers receive a daily e-mail reminding them or they can log in at http://www.sun.ac.za/useradm and select the “Cost Centre Admin” option.

16. What is the difference between a cost centre manager and the person responsible for the cost centre? (according to the financial system)?
The responsible person for a cost centre and the cost centre manager can both approve applications for SU network services.

17. How are staff reminded to reactivate?
E-mails are sent from helpinfo@sun.ac.za to remind staff of annual reregistration expiry dates.

18.  It’s April 1st and I have’t reactivated. Can I still reregister?
Sign on at http://www.sun.ac.za/useradm and select “Reactivate Expired Username”. Take note: The application still has to be processed by a responsible cost centre manager before network registration is activated.

19. Who can I contact to establish if my application was successful?
Your cost centre mangager.

20. What do I do if my cost centre manager rejected my application?
Log in at http://www.sun.ac.za/useradm, select “Reactivate username for 2013” and make sure you entered the correct cost centre.

INFORMATION SUPPLIED BY PETRO UYS

 

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This entry was posted on Friday, February 8th, 2013 at 10:01 am and is filed under Connectivity, General. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

2 Responses to “Don’t be fooled by reactivation”

  1. Sonja van der Westhuizen says:
    19/02/2013 at 10:57 am

    Pensioenarisse kan aanlyn heraktiveer deur aan te teken op die portaal en die skakel te volg wat beskikbaar is.
    Hulle kan hulle kredietkaarte gebruik vir betaling Die bedrag vir 2013 is R235-00

  2. Magda says:
    18/02/2013 at 9:42 am

    Hoe gemaak met herregistrasie as mens van ‘n personeellid na ‘n pensioenaris verander op 31 Maart en jy nog steeds jou SUN eposadres wil behou?

 

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