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At least we can laugh at ourselves - and these )] TJ ET BT 61.016 544.044 Td /F3 9.0 Tf [(people.)] TJ ET 0.592 0.592 0.592 rg 0.592 0.592 0.592 RG 305.016 534.346 m 306.516 534.346 l 305.766 533.596 l 305.766 533.596 l f 1.000 1.000 1.000 rg 1.000 1.000 1.000 RG 305.016 532.096 m 306.516 532.096 l 305.766 532.846 l 305.766 532.846 l f 306.516 534.346 m 306.516 532.096 l 305.766 532.846 l 305.766 533.596 l f 0.592 0.592 0.592 rg 0.592 0.592 0.592 RG 305.016 534.346 m 305.016 532.096 l 305.766 532.846 l 305.766 533.596 l f 0.400 0.400 0.400 rg BT 61.016 518.805 Td /F3 9.0 Tf [(Tech Support: What kind of computer do you have? Customer: A white one. ..............................)] TJ ET BT 440.222 518.805 Td /F3 9.0 Tf [(.................. Customer: Hi, )] TJ ET BT 61.016 507.816 Td /F3 9.0 Tf [(this is Celine.  I can't get my DVD out !!! Tech Support: Have you tried pushing the button? Customer: Yes, I'm sure it's )] TJ ET BT 61.016 496.827 Td /F3 9.0 Tf [(really stuck. Tech Support: That doesn't sound good; I'll make a note. Customer: No, wait a minute, I hadn't inserted it yet.  )] TJ ET BT 61.016 485.838 Td /F3 9.0 Tf [(It's still on my desk . . . sorry.  Thank you. ..............................)] TJ ET BT 303.359 485.838 Td /F3 9.0 Tf [(................... Tech Support: Click on the 'MY COMPUTER' )] TJ ET BT 61.016 474.849 Td /F3 9.0 Tf [(icon on the left of the screen. Customer: Your left or my left? ..............................)] TJ ET BT 378.689 474.849 Td /F3 9.0 Tf [(................... Tech Support: Hello.  How )] TJ ET BT 61.016 463.860 Td /F3 9.0 Tf [(may I help you? Male Customer:  Hi ... . . I can't print. Tech Support: Would you click on 'START' for me and . . ..... )] TJ ET BT 61.016 452.871 Td /F3 9.0 Tf [(Customer: Listen pal; don't start getting technical on me.  I'm not Billi Gates!!! ..............................)] TJ ET BT 445.154 452.871 Td /F3 9.0 Tf [(................... Customer: )] TJ ET BT 61.016 441.882 Td /F3 9.0 Tf [(Good afternoon, this is Martha.  I can't print.  Every time I try, it says .. . . 'CAN'T FIND PRINTER'.  I even lifted the printer )] TJ ET BT 61.016 430.893 Td /F3 9.0 Tf [(and placed it in front of the monitor, but the computer still says it can't find it!!! ..............................)] TJ ET BT 445.946 430.893 Td /F3 9.0 Tf [(................... Customer: I )] TJ ET BT 61.016 419.904 Td /F3 9.0 Tf [(have problems printing in red. Tech Support: Do you have a color printer? Customer: Aaaah . . . . . . . . . . thank you. )] TJ ET BT 61.016 408.915 Td /F3 9.0 Tf [(..............................)] TJ ET BT 136.076 408.915 Td /F3 9.0 Tf [(................... Tech Support: What's on your monitor now, ma'am? Customer: A teddy bear that my )] TJ ET BT 61.016 397.926 Td /F3 9.0 Tf [(boyfriend bought for me at the 7-11 store. ..............................)] TJ ET BT 304.169 397.926 Td /F3 9.0 Tf [(................... Customer: My keyboard is not working anymore. )] TJ ET BT 61.016 386.937 Td /F3 9.0 Tf [(Tech Support: Are you sure your keyboard is plugged into the computer? Customer: No.  I can't get behind the computer. )] TJ ET BT 61.016 375.948 Td /F3 9.0 Tf [(Tech Support: Pick up your keyboard and take ten steps backwards. Customer: Okay. Tech Support: Did the keyboard )] TJ ET BT 61.016 364.959 Td /F3 9.0 Tf [(come with you? Customer: Yes. Tech Support: That means the keyboard is not plugged in.  Is there another keyboard? )] TJ ET BT 61.016 353.970 Td /F3 9.0 Tf [(Customer: Yes, there's another one here.  Wait a moment please. .. . . . . .  Ah, that one does work. Thanks. )] TJ ET BT 61.016 342.981 Td /F3 9.0 Tf [(..............................)] TJ ET BT 136.076 342.981 Td /F3 9.0 Tf [(................. Tech Support: Your password is the small letter 'a' as in apple, a capital letter 'V' as in )] TJ ET BT 61.016 331.992 Td /F3 9.0 Tf [(Victor, and the number '7'. Customer: Is that '7' in capital letters? ..............................)] TJ ET BT 395.069 331.992 Td /F3 9.0 Tf [(................... Customer: I can't get on )] TJ ET BT 61.016 321.003 Td /F3 9.0 Tf [(the internet. Tech Support: Are you absolutely sure you used the correct password? Customer: Yes, I'm sure.  I saw my co-)] TJ ET BT 61.016 310.014 Td /F3 9.0 Tf [(worker do it. Tech Support: Can you tell me what the password was? Customer: Five dots. ..............................)] TJ ET BT 498.218 310.014 Td /F3 9.0 Tf [(................... )] TJ ET BT 61.016 299.025 Td /F3 9.0 Tf [(Tech Support: What anti-virus program do you use? Customer: Netscape. Tech Support: That's not an anti-virus program. )] TJ ET BT 61.016 288.036 Td /F3 9.0 Tf [(Customer: Oh, sorry . . . Internet Explorer. ..............................)] TJ ET BT 306.140 288.036 Td /F3 9.0 Tf [(.................. Customer: I have a huge problem! My friend has )] TJ ET BT 61.016 277.047 Td /F3 9.0 Tf [(placed a screen saver on my computer . . . but, every time I move my mouse, it disappears. ..............................)] TJ ET BT 61.016 266.058 Td /F3 9.0 Tf [(................... Tech Support: How may I help you? Customer: I'm writing my first email. Tech Support: OK, and what seems )] TJ ET BT 61.016 255.069 Td /F3 9.0 Tf [(to be the problem? Customer: Well, I have the letter 'a' in the address, but how do I get the little circle around it. )] TJ ET BT 61.016 244.080 Td /F3 9.0 Tf [(..............................)] TJ ET BT 136.076 244.080 Td /F3 9.0 Tf [(................... And last, but not least . . . A woman customer called the Canon help desk because she )] TJ ET BT 61.016 233.091 Td /F3 9.0 Tf [(had a problem with her printer. Tech Support: Are you running it under windows? Customer: No, my desk is next to the )] TJ ET BT 61.016 222.102 Td /F3 9.0 Tf [(door, but that is a good point.  The man sitting next to me is by a window, and his printer is working fine! )] TJ ET BT 61.016 211.113 Td /F3 9.0 Tf [(..............................)] TJ ET BT 136.076 211.113 Td /F3 9.0 Tf [(...................)] TJ ET BT 61.016 200.124 Td /F3 9.0 Tf [(Posted in:General | | With 8 comments)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj xref 0 11 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000294 00000 n 0000000323 00000 n 0000000458 00000 n 0000000521 00000 n 0000007410 00000 n 0000007522 00000 n 0000007629 00000 n trailer << /Size 11 /Root 1 0 R /Info 5 0 R >> startxref 7745 %%EOF I’m not Billi Gates!!! « Informasietegnologie
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I’m not Billi Gates!!!

We all have our little embarassing moments when it comes to technology. At least we can laugh at ourselves – and these people.


Tech Support: What kind of computer do you have?
Customer: A white one.
…………………………………………

Customer: Hi, this is Celine.  I can’t get my DVD out !!!
Tech Support: Have you tried pushing the button?
Customer: Yes, I’m sure it’s really stuck.
Tech Support: That doesn’t sound good; I’ll make a note.
Customer: No, wait a minute, I hadn’t inserted it yet.  It’s still on my desk . . . sorry.  Thank you.
………………………………………….

Tech Support: Click on the ‘MY COMPUTER’ icon on the left of the screen.
Customer: Your left or my left?
………………………………………….

Tech Support: Hello.  How may I help you?
Male Customer:  Hi … . . I can’t print.
Tech Support: Would you click on ‘START’ for me and . . …..
Customer: Listen pal; don’t start getting technical on me.  I’m not Billi Gates!!!
………………………………………….

Customer: Good afternoon, this is Martha.  I can’t print.  Every time I try, it says .. . . ‘CAN’T FIND PRINTER’.  I even lifted the printer and placed it in front of the monitor, but the computer still says it can’t find it!!!
………………………………………….

Customer: I have problems printing in red.
Tech Support: Do you have a color printer?
Customer: Aaaah . . . . . . . . . . thank you.
………………………………………….

Tech Support: What’s on your monitor now, ma’am?
Customer: A teddy bear that my boyfriend bought for me at the 7-11 store.
………………………………………….

Customer: My keyboard is not working anymore.
Tech Support: Are you sure your keyboard is plugged into the computer?
Customer: No.  I can’t get behind the computer.
Tech Support: Pick up your keyboard and take ten steps backwards.
Customer: Okay.
Tech Support: Did the keyboard come with you?
Customer: Yes.
Tech Support: That means the keyboard is not plugged in.  Is there another keyboard?
Customer: Yes, there’s another one here.  Wait a moment please. .. . . . . .  Ah, that one does work.
Thanks.
………………………………………..

Tech Support: Your password is the small letter ‘a’ as in apple, a capital letter ‘V’ as in Victor, and the number ‘7’.
Customer: Is that ‘7’ in capital letters?
………………………………………….

Customer: I can’t get on the internet.
Tech Support: Are you absolutely sure you used the correct password?
Customer: Yes, I’m sure.  I saw my co-worker do it.
Tech Support: Can you tell me what the password was?
Customer: Five dots.
………………………………………….

Tech Support: What anti-virus program do you use?
Customer: Netscape.
Tech Support: That’s not an anti-virus program.
Customer: Oh, sorry . . . Internet Explorer.
…………………………………………

Customer: I have a huge problem! My friend has placed a screen saver on my computer . . . but, every time I move my mouse, it disappears.
………………………………………….

Tech Support: How may I help you?
Customer: I’m writing my first email.
Tech Support: OK, and what seems to be the problem?
Customer: Well, I have the letter ‘a’ in the address, but how do I get the little circle around it.
………………………………………….

And last, but not least . . .

A woman customer called the Canon help desk because she had a problem with her printer.
Tech Support: Are you running it under windows?
Customer: No, my desk is next to the door, but that is a good point.  The man sitting next to me is by a window, and his printer is working fine!
………………………………………….

8 Responses to “I’m not Billi Gates!!!”

  1. Sonja van der Westhuizen says:

    Glad you enjoyed it! We’ll definitely have to make this a regular feature it seems:)

  2. Geraldine says:

    LOL, good one to end the stressful week, thanks IT.

  3. Sue says:

    I didn’t know you were recording my calls…

  4. Len Steenkamp says:

    Thank you, I really enjoyed that! Keep ’em coming!

  5. Philip says:

    Hallo Sonja,
    Iets vir ‘n Vrydagmiddag… Ek soek ‘n nuwe woord om “rekenaar” te vervang – verkieslik dieselfde in Afrikaans en Engels. Hoe lyk dit?

  6. natasha says:

    LOL, loved the last joke super funny

  7. Sonja van der Westhuizen says:

    We can safely say NONE of those were by our SU staff:)

  8. Ragmah says:

    Thank you IT, that was a good laugh, hope you never used any of my calls………

 

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