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Network access problems: update

On Tuesday, during an update of PCs on our network, contradictory instructions were sent to devices, which caused some users’ network access to be blocked.

Regular updates ensure that all PCs adhere to the necessary security requirements and are vital in our fight against cybercrime.

We apologise for the inconvenience and assure you that necessary measures will be put in place to prevent any similar occurrences. A big thank you to staff in the various departments who assisted us in correcting the problem.

If you have any enquiries, please let us know by logging a request on ServiceNow or calling our Service Desk at 808 4367.

 

 

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This entry was posted on Thursday, July 13th, 2017 at 2:16 pm and is filed under Connectivity. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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