%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 25 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 24 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250727151141+00'00') /ModDate (D:20250727151141+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R 22 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 7931 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 80.351 521.469 666.383 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 80.351 l 565.984 80.351 l 565.984 745.984 l f 45.266 746.734 m 45.266 80.351 l 46.016 80.351 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(SARS PHISHING SCAM FROM SUN EMAIL)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(If you receive an email with the subject SARS eFilings from any university email account, do not respond or click on the )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(link. This is not a legitimate email from SARS.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(The suspicious email is being sent from compromised staff email accounts informing users that "An EMP Statement of )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(Account for the tax payer listed below has been issued by SARS" and you "need to log into the google doc with your )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(correct details to view the document". \(as shown in example below\):)] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(It is important that you help us by spreading the word, informing us about suspicious mails and letting your colleagues and )] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(friends know about the scams. You are our eyes and ears, and your input, information and questions are extremely )] TJ ET BT 61.016 542.497 Td /F4 9.0 Tf [(valuable.)] TJ ET BT 61.016 522.508 Td /F4 9.0 Tf [(When you click on links and provide your information on phishing emails, criminals will be able to gain access to your )] TJ ET BT 61.016 511.519 Td /F4 9.0 Tf [(personal information. If you clicked on the link of this phishing email, immediately go to the www.sun.ac.za/useradm )] TJ ET BT 61.016 500.530 Td /F4 9.0 Tf [(website and change the passwords on all your university accounts.)] TJ ET BT 61.016 480.541 Td /F4 9.0 Tf [(Remember that once the phishers lose control of one compromised account they might simply move over to another )] TJ ET BT 61.016 469.552 Td /F4 9.0 Tf [(account and they might also close the website they were using once it is blocked by us and would use another one that )] TJ ET BT 61.016 458.563 Td /F4 9.0 Tf [(looks and acts in the same way.Currently, the phishers are servers in Europe to launch their attacks.This is a common )] TJ ET BT 61.016 447.574 Td /F4 9.0 Tf [(tactic with a spear-phishing attack such as this.)] TJ ET BT 61.016 425.785 Td /F4 9.0 Tf [(To help us, please:)] TJ ET 0.153 0.153 0.153 RG 85.866 408.612 m 85.866 409.024 85.696 409.434 85.404 409.726 c 85.113 410.017 84.703 410.187 84.291 410.187 c 83.878 410.187 83.469 410.017 83.177 409.726 c 82.885 409.434 82.716 409.024 82.716 408.612 c 82.716 408.200 82.885 407.790 83.177 407.498 c 83.469 407.207 83.878 407.037 84.291 407.037 c 84.703 407.037 85.113 407.207 85.404 407.498 c 85.696 407.790 85.866 408.200 85.866 408.612 c f BT 91.016 405.796 Td /F4 9.0 Tf [(continue to watch out for mail like or similar to this and do NOT respond to it, click on links or provide your email )] TJ ET BT 91.016 394.807 Td /F4 9.0 Tf [(address username or password)] TJ ET 85.866 386.634 m 85.866 387.046 85.696 387.456 85.404 387.748 c 85.113 388.039 84.703 388.209 84.291 388.209 c 83.878 388.209 83.469 388.039 83.177 387.748 c 82.885 387.456 82.716 387.046 82.716 386.634 c 82.716 386.222 82.885 385.812 83.177 385.520 c 83.469 385.229 83.878 385.059 84.291 385.059 c 84.703 385.059 85.113 385.229 85.404 385.520 c 85.696 385.812 85.866 386.222 85.866 386.634 c f BT 91.016 383.818 Td /F4 9.0 Tf [(report the new phishing mail to the correct e-mail addresses of Information Technology Cyber Security using the )] TJ ET BT 91.016 372.829 Td /F4 9.0 Tf [(method added to the bottom of this post)] TJ ET 85.866 364.656 m 85.866 365.068 85.696 365.478 85.404 365.770 c 85.113 366.061 84.703 366.231 84.291 366.231 c 83.878 366.231 83.469 366.061 83.177 365.770 c 82.885 365.478 82.716 365.068 82.716 364.656 c 82.716 364.244 82.885 363.834 83.177 363.542 c 83.469 363.251 83.878 363.081 84.291 363.081 c 84.703 363.081 85.113 363.251 85.404 363.542 c 85.696 363.834 85.866 364.244 85.866 364.656 c f BT 91.016 361.840 Td /F4 9.0 Tf [(remember, just because a mail comes from a student or a personnel e-mail address and has university )] TJ ET BT 91.016 350.851 Td /F4 9.0 Tf [(branding does not mean in any way that it is legitimate)] TJ ET BT 61.016 330.862 Td /F4 9.0 Tf [(If you have received mail that looks like this please immediately report it to the Information Technology Security Team )] TJ ET BT 61.016 319.873 Td /F4 9.0 Tf [(using the following method: \(especially if it comes from a university address\))] TJ ET BT 78.360 299.900 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 299.884 Td /F4 9.0 Tf [(Start up a new mail addressed to )] TJ ET 0.373 0.169 0.255 rg BT 225.080 299.884 Td /F4 9.0 Tf [(sysadm@sun.ac.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 225.080 298.733 m 303.740 298.733 l S 0.153 0.153 0.153 rg BT 303.740 299.884 Td /F4 9.0 Tf [( \(CC: )] TJ ET 0.373 0.169 0.255 rg BT 327.239 299.884 Td /F4 9.0 Tf [(help@sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 327.239 298.733 m 391.904 298.733 l S 0.153 0.153 0.153 rg BT 391.904 299.884 Td /F4 9.0 Tf [(\))] TJ ET BT 78.360 288.911 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 288.895 Td /F4 9.0 Tf [(Use the Title SPAM \(without quotes\) in the Subject.)] TJ ET BT 78.360 277.922 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 277.906 Td /F4 9.0 Tf [(With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail )] TJ ET BT 91.016 266.917 Td /F4 9.0 Tf [(Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the )] TJ ET BT 91.016 255.928 Td /F4 9.0 Tf [(attachments section of the New Mail.)] TJ ET BT 78.360 244.955 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 244.939 Td /F4 9.0 Tf [(Send the mail.)] TJ ET BT 61.016 224.950 Td /F4 9.0 Tf [(IF YOU HAVE FALLEN FOR THE SCAM:)] TJ ET BT 61.016 204.961 Td /F4 9.0 Tf [(If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and )] TJ ET BT 61.016 193.972 Td /F4 9.0 Tf [(password you should immediately go to )] TJ ET 0.373 0.169 0.255 rg BT 221.081 193.972 Td /F4 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 221.081 192.821 m 341.627 192.821 l S 0.153 0.153 0.153 rg BT 341.627 193.972 Td /F4 9.0 Tf [( and change the passwords on ALL your university )] TJ ET BT 61.016 182.983 Td /F4 9.0 Tf [(accounts \(making sure the new password is completely different, and is a strong password that will not be easily )] TJ ET BT 61.016 171.994 Td /F4 9.0 Tf [(guessed.\) as well as changing the passwords on your social media and private e-mail accounts \(especially if you use the )] TJ ET BT 61.016 161.005 Td /F4 9.0 Tf [(same passwords on these accounts.\))] TJ ET BT 61.016 141.016 Td /F4 9.0 Tf [(For more information on reporting and combating phishing and spam:)] TJ ET 0.373 0.169 0.255 rg BT 339.638 141.016 Td /F4 9.0 Tf [(http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-)] TJ ET 0.18 w 0 J [ ] 0 d 339.638 139.865 m 545.243 139.865 l S BT 61.016 130.027 Td /F4 9.0 Tf [(malware-and-phishing/)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 128.876 m 152.042 128.876 l S 0.153 0.153 0.153 rg BT 402.934 110.038 Td /F4 9.0 Tf [([Information supplied by David Wiles])] TJ ET BT 61.016 90.049 Td /F4 9.0 Tf [()] TJ ET q 225.000 0 0 145.500 61.016 427.766 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 427.7659 286.0157 573.2659 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2018/08/burden.jpg) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 225.0797 299.0512 303.7397 308.2087 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (mailto:sysadm@sun.ac.za) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 327.2387 299.0512 391.9037 308.2087 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (mailto:help@sun.ac.za) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 221.0807 193.1392 341.6267 202.2967 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 20 0 obj << /Type /Annot /Subtype /Link /A 21 0 R /Border [0 0 0] /H /I /Rect [ 339.6377 140.1832 545.2427 149.3407 ] >> endobj 21 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 22 0 obj << /Type /Annot /Subtype /Link /A 23 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 129.1942 152.0417 138.3517 ] >> endobj 23 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 24 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 194 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 10899>> stream JFIF;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?K^tAm챷̹dwӿ% O<km:+YG'1RYjpYlPAS(QF(1F(1@b(b (QEQE% O𿄭 27Opr9Kڕ>st+Y,tKyWl p{֕72(ʿfYDj$+_'mYz"0W ]k3vr5մ GQrH Vf<09dGm>e l% @9}Əg=ᴙLs{\x?IJFb+Tbp}Ǡ8MFI2 ۙUQ~i qQv"xlYBHdv nr{ }hKl6bg/'j)옷Xϻ8}jZʶ6O"ó`0n˵Z{,Wlp9݌ӚBvdW=,&XXmj&8 ۛ$|zS vP>b=:`=k7^-[pѤɸg88݃Oo&vq:+x\A*Epf91qĭ'}fl(m vۥtTW:.P,c+1 1Sj;EʖH{h:\4PSzd0Oüw>%Y\<|7NI<~Ess>&2ٶqm'`9hhwz vpP!9sy J()i{, *违UdXgv ǀ>S󬮡;w}8|L|(_Ώ:8AvTzE qks:H<YR,{Ev ] *?vܰiOfdծ?ypLc=ԔEx L,7; 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Learn What It Takes to Refuse the Phishing Bait!

Wednesday, February 1st, 2017

Cybercriminals know the best strategies for gaining access to your institution’s sensitive data. In most cases, it doesn’t involve them rappelling from a ceiling’s skylight and deftly avoiding a laser detection system to hack into your servers; instead, they simply manipulate one staff member or student.

According to IBM’s 2014 Cyber Security Intelligence Index, human error is a factor in 95 percent of security incidents. Following are a few ways to identify various types of social engineering attacks and their telltale signs.

  • Phishing isn’t relegated to just e-mail! Cyber criminals will also launch phishing attacks through phone calls, text messages, or other online messaging applications. Don’t know the sender or caller? Seem too good to be true? It’s probably a phishing attack.
  • Know the signs. Does the e-mail contain a vague salutation, spelling or grammatical errors, an urgent request, and/or an offer that seems impossibly good? Click that delete button.
  • Verify the sender. Check the sender’s e-mail address to make sure it’s legitimate. If it appears that our help desk is asking you to click on a link to increase your mailbox quota, but the sender is “UniversityHelpDesk@yahoo.com,” it’s a phishing message.
  • Don’t be duped by aesthetics. Phishing e-mails often contain convincing logos, links to actual company websites, legitimate phone numbers, and e-mail signatures of actual employees. However, if the message is urging you to take action — especially action such as sending sensitive information, clicking on a link, or downloading an attachment — exercise caution and look for other telltale signs of phishing attacks. Don’t hesitate to contact the company directly; they can verify legitimacy and may not even be aware that their name is being used for fraud.
  • Never, ever share your password. Did we say never? Yup, we mean never.Your password is the key to your identity, your data, and your classmates’ and colleagues’ data. It is for your eyes only. The IT department will never ask you for your password.
  • Avoid opening links and attachments from unknown senders. Get into the habit of typing known URLs into your browser. Don’t open attachments unless you’re expecting a file from someone. Give them a call if you’re suspicious.
  • When you’re not sure, call to verify. Let’s say you receive an e-mail claiming to be from someone you know — a friend, colleague, or even the rector of the university. Cyber criminals often spoof addresses to convince you, then request that you perform an action such as transfer funds or provide sensitive information. If something seems off about the e-mail, call them at a known number listed in the university’s directory to confirm the request.
  • Don’t talk to strangers! Receive a call from someone you don’t know? Are they asking you to provide information or making odd requests? Hang up the phone and report it to the helpdesk.
  • Don’t be tempted by abandoned flash drives. Cyber criminals may leave flash drives lying around for victims to pick up and insert, thereby unknowingly installing malware on their computers. You might be tempted to insert a flash drive only to find out the rightful owner, but be wary — it could be a trap.
  • See someone suspicious? Say something. If you notice someone suspicious walking around or “tailgating” someone else, especially in an off-limits area, call campus safety.

[ARTICLE FROM Educause]

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Scam warning: UPS Parcel Receipt with infected attachment

Wednesday, November 30th, 2016

The holiday season is upon us and there is a lot of activity around this time of the year with parcels being delivered both at home and at the university. This is being exploited by the scammers.

There is currently a UPS scam making its rounds in university mailboxes, where victims are lured into clicking a download link.

If you have received a package via the parcel company like UPS or DHL, you might be tempted open up an e-mail that seems to come from them, saying they have a package for you. There might be an attachment that you are asked to open to confirm your address or to fill in your personal details for “verification”.

The whole thing is a scam. Clicking on the attachment will download a Trojan virus onto your computer which will just sit there doing its nefarious work — reading your files, including confidential information, then transmitting the details to a server somewhere that is controlled by the criminals.

It seems there are two main variations of this “parcel delivery” scam – both looking like a genuine notification.

  • The first one tells you the parcel service tried, but was unable to deliver a package to you because of an incorrect address. The subject heading usually has a phony tracking number. The attachment is supposedly a copy of a waybill or invoice for you to print and use to collect the parcel from a UPS office.
  • The second is a customs notification and may even seem to come from “US Customs Service” rather than UPS. It says you have an international package (usually from Europe) and that you need to complete the attached customs form so it can be delivered.

In both these cases, the attachment is a compressed ZIP file (that is, one with a name that ends in “.zip”), even though the icon may look like a Word document. As soon as you double click on it, it will install a program onto your computer will then download and install several files on your system. These may disable your firewall, look for and steal credit card and bank account details, make screen snapshots and allow hackers full access to your machine.

This attack underlines the danger of opening an attached file in an email, even if it appears to come from a person or organization you know or frequently deal with.

Here is an example of one such mail.

 

 

From: Usps Parcel [mailto:shipment@uspc.com]

Sent: 28 November 2016 07:29 AM

To: Recipients <shipment@uspc.com>

Subject: Parcel Receipt

 

USPS Shipment Notification

A parcel was sent to our office for you and we have tried to deliver it several times to your address on file.

Attached is the receipt via Dropbox, used in sending you the parcel. We advise you DOWNLOAD the document and reconfirm the address on receipt if its your valid address.

For further assistance, please call USPS Customer Service.

For International Customer Service, please use official USPS site.

 

Copyright © 2016 USPS. All Rights Reserved.

—

This message has been scanned for viruses and dangerous content by Fair Distribution MailScanner, and is believed to be clean. 

 

So do not succumb to the temptation of opening up attachments in emails, especially if it comes from couriers and parcel delivery companies like UPS or DHL. It is the end of the year. Our energy and concentration is ebbing and we are all more vulnerable, making us all potential targets of the cyber-criminal.

[ARTICLE BY DAVID WILES]

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Beat the cyberbully

Friday, November 11th, 2016

bully-655659_960_720Cyberbullying is deliberately and repeatedly harming or harassing someone using electronic technology  – this includes devices and equipment such as cell phones, computers, and tablets, as well as communication tools including social media sites, text messages, chat, and websites. 

With the increased use of communication technology, cyberbullying has become increasingly common, especially among teenagers. While the term cyberbullying is used predominantly for children or teenagers, cyberstalking or cyberharassment is when the same behaviour occurs in adults. 

What is cyberbullying or -stalking?

The main goal of this harassment is to threaten a person’s reputation, employment, earnings, safety or try to turn people against them. Cyberbullies aim to intimidate, hurt, control, manipulate, humiliate or falsely discredit someone. Their actions are deliberate, hostile, usually repeated and intended to harm.

Cyberstalkers use public forums, social media or online information sites to launch their attacks on. Online platforms provide anonymity and bullies can remain ignorant of the consequences their attacks have on the victims. According to the National Council on Crime Prevention’s survey, 81% of teenagers thought others cyberbully because it’s funny. 

Cyberbullying can come in various forms. It can be someone repeatedly sending e-mails or text messages even when the person clearly stated they don’t want them. It can include repeated threats, sexual remarks, hate speech, false accusations or ridiculing someone.

Some bullies/stalkers will even go so far as to hacking into a site and changing information or posting false statements to humiliate or discredit a person. They may also publicise a victim’s personal data or create a fake account to use to defame, discredit or humiliate them.

The 8 most common cyberbullying tactics used by teens according to www.wikipedia.org are the following:

  1. Exclusion: Teenagers intentionally exclude others from an online group.
  2. Cyberstalking: Teens will harass others by constantly sending emails, messages, or tagging others in posts they don’t want to be tagged in.
  3. Gossip: Post or send cruel messages that damage another’s reputation, relationships, or confidence.
  4. Outing/Trickery: Trick another teen into revealing secrets or embarrassing information which the cyberbully will then share online.
  5. Harassment: Post or send offensive, insulting, and mean messages repeatedly.
  6. Impersonation: Create fake accounts to exploit another teen’s trust. They may also hack into an account and post or send messages that are damaging to the person’s reputation or relationships.
  7. Cyber Threats: Threaten or imply violent behaviour toward others to make them feel uncomfortable.
  8. Flaming: Fights online that involve hateful or offensive messages that may be posted on various websites, forums, or blogs.

More definitions of cyberbullying can be found on The Centre for Justice and Crime Prevention’s website.

Who are the bullies?

The root of cyberbullying is the same as face-to-face bullying. The only difference is the convenience and anonymity of technology which makes it even easier.

Usually, a bully will know their victim and attack them because of their own prejudice, whether it’s race, religion or sexual orientation. Or merely because they’re “not cool” or they didn’t like something they said on social media. 

It’s important to keep in mind that, in general, a bully’s behaviour stems from their own problems or issues. According to Stopbullying.gov, there are two main groups who harass others. Popular kids or teens bully because they think it will make them more popular or hurting others give them a false perception of power. At the other end of the spectrum are those who bully because they are victims of bullying themselves and it’s their way to lash out. 

How to beat cyberbullying or cyberstalking

In most countries, cyberstalking has the same consequences as physical stalking. South Africa does not have specific legislation dealing with cyberbullying. The victims of cyberbullying, therefore, have to rely on criminal law and/or civil law. More information on these laws can be found on The Centre for Justice and Crime Prevention’s website.

For this reason, it’s important to deal with cyberbullying as soon as it rears its head. The video below provides some valuable hints in this regard.

 

[SOURCES: http://www.bullying.co.uk/cyberbullying/, http://www.deletecyberbullying.org/why-do-people-cyberbully/, http://www.cyberbullying.org.za/south-african-law.html]

 

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Spam = blocked accounts

Thursday, October 6th, 2016

A fast-spreading spam e-mail caused problems on campus last week. Some students and staff clicked on a malicious link in a phishing e-mail and subsequently gave a hacker access to their Outlook cloud e-mail accounts. The criminal proceeded to use their e-mail addresses and mailbox to spam all their contacts. Since it was sent from a @sun address, receivers of the spam didn’t suspect anything. (An example of the e-mail, with dangerous links removed, is shown below)

Unfortunately, due to the mass e-mails sent from these mailboxes, Microsoft automatically blocked the users’ accounts and they were unable to access e-mail. 

Please remember to look for the general characteristics of a phishing e-mail before you click on links in e-mail. Just because it’s sent from a @sun address , it does not mean it’s safe.

If you suddenly don’t have access to your e-mail, contact the IT helpdesk (x4367). If you’ve clicked on a suspicious link, change your password immediately.

 

From: Known address <knownaddress1@sun.ac.za>
Sent: 05 October 2016 12:26 PM
To: SU address <knownaddress@sun.ac.za>
Subject: PI Doc copy

 

Please confirm PI doc copy below using Google documents
for your account to be credited.

Continue to Gdocs

Kind regards

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E-mail on the cloud

Thursday, September 29th, 2016

cloudAt the end of July we announced that university e-mail will soon be hosted in the cloud. Most of our Tygerberg staff were successfully migrated and are already active on Outlook via Office365. Next up is Stellenbosch.

Benefits of cloud e-mail include:
• Larger mailboxes and storage space.
• E-mail and storage space are accessible from anywhere in the world where there is internet access.
• E-mail and storage space are backed up in the cloud.

The only consideration is dependability on internet quality, as the service is hosted in the cloud. 

Mailboxes will be moved per department and each department will be notified via e-mail ahead of time when their e-mail will be moved. Little, if any disruption or downtime are anticipated during the migration period. 

After your mailbox has been moved, Outlook will prompt you to enter a password. Please enter your full e-mail address (e.g. username@sun.ac.za), password and select the Remember credentials option. There is a possibility that e-mail settings on your mobile device might have to be changed. We have also compiled a selection of FAQs if you have any problems. More technical instructions, if needed, are available on the IT self-help site.

User support might be necessary for devices with outdated software and our support team is ready to deal with these cases. However, please note that standard SU devices with Windows and asset numbers have to be attended to first and will be given priority. Non-standard devices, for example, Apple and Linux operating systems or private devices without asset numbers can only be attended to once we’re done with them.

If you have any questions or feedback, please contact the IT Service Desk at 021 808 4367 or help@sun.ac.za

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