%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 25 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 24 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250728074746+00'00') /ModDate (D:20250728074746+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R 22 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 7931 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 80.351 521.469 666.383 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 80.351 l 565.984 80.351 l 565.984 745.984 l f 45.266 746.734 m 45.266 80.351 l 46.016 80.351 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(SARS PHISHING SCAM FROM SUN EMAIL)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(If you receive an email with the subject SARS eFilings from any university email account, do not respond or click on the )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(link. This is not a legitimate email from SARS.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(The suspicious email is being sent from compromised staff email accounts informing users that "An EMP Statement of )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(Account for the tax payer listed below has been issued by SARS" and you "need to log into the google doc with your )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(correct details to view the document". \(as shown in example below\):)] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(It is important that you help us by spreading the word, informing us about suspicious mails and letting your colleagues and )] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(friends know about the scams. You are our eyes and ears, and your input, information and questions are extremely )] TJ ET BT 61.016 542.497 Td /F4 9.0 Tf [(valuable.)] TJ ET BT 61.016 522.508 Td /F4 9.0 Tf [(When you click on links and provide your information on phishing emails, criminals will be able to gain access to your )] TJ ET BT 61.016 511.519 Td /F4 9.0 Tf [(personal information. If you clicked on the link of this phishing email, immediately go to the www.sun.ac.za/useradm )] TJ ET BT 61.016 500.530 Td /F4 9.0 Tf [(website and change the passwords on all your university accounts.)] TJ ET BT 61.016 480.541 Td /F4 9.0 Tf [(Remember that once the phishers lose control of one compromised account they might simply move over to another )] TJ ET BT 61.016 469.552 Td /F4 9.0 Tf [(account and they might also close the website they were using once it is blocked by us and would use another one that )] TJ ET BT 61.016 458.563 Td /F4 9.0 Tf [(looks and acts in the same way.Currently, the phishers are servers in Europe to launch their attacks.This is a common )] TJ ET BT 61.016 447.574 Td /F4 9.0 Tf [(tactic with a spear-phishing attack such as this.)] TJ ET BT 61.016 425.785 Td /F4 9.0 Tf [(To help us, please:)] TJ ET 0.153 0.153 0.153 RG 85.866 408.612 m 85.866 409.024 85.696 409.434 85.404 409.726 c 85.113 410.017 84.703 410.187 84.291 410.187 c 83.878 410.187 83.469 410.017 83.177 409.726 c 82.885 409.434 82.716 409.024 82.716 408.612 c 82.716 408.200 82.885 407.790 83.177 407.498 c 83.469 407.207 83.878 407.037 84.291 407.037 c 84.703 407.037 85.113 407.207 85.404 407.498 c 85.696 407.790 85.866 408.200 85.866 408.612 c f BT 91.016 405.796 Td /F4 9.0 Tf [(continue to watch out for mail like or similar to this and do NOT respond to it, click on links or provide your email )] TJ ET BT 91.016 394.807 Td /F4 9.0 Tf [(address username or password)] TJ ET 85.866 386.634 m 85.866 387.046 85.696 387.456 85.404 387.748 c 85.113 388.039 84.703 388.209 84.291 388.209 c 83.878 388.209 83.469 388.039 83.177 387.748 c 82.885 387.456 82.716 387.046 82.716 386.634 c 82.716 386.222 82.885 385.812 83.177 385.520 c 83.469 385.229 83.878 385.059 84.291 385.059 c 84.703 385.059 85.113 385.229 85.404 385.520 c 85.696 385.812 85.866 386.222 85.866 386.634 c f BT 91.016 383.818 Td /F4 9.0 Tf [(report the new phishing mail to the correct e-mail addresses of Information Technology Cyber Security using the )] TJ ET BT 91.016 372.829 Td /F4 9.0 Tf [(method added to the bottom of this post)] TJ ET 85.866 364.656 m 85.866 365.068 85.696 365.478 85.404 365.770 c 85.113 366.061 84.703 366.231 84.291 366.231 c 83.878 366.231 83.469 366.061 83.177 365.770 c 82.885 365.478 82.716 365.068 82.716 364.656 c 82.716 364.244 82.885 363.834 83.177 363.542 c 83.469 363.251 83.878 363.081 84.291 363.081 c 84.703 363.081 85.113 363.251 85.404 363.542 c 85.696 363.834 85.866 364.244 85.866 364.656 c f BT 91.016 361.840 Td /F4 9.0 Tf [(remember, just because a mail comes from a student or a personnel e-mail address and has university )] TJ ET BT 91.016 350.851 Td /F4 9.0 Tf [(branding does not mean in any way that it is legitimate)] TJ ET BT 61.016 330.862 Td /F4 9.0 Tf [(If you have received mail that looks like this please immediately report it to the Information Technology Security Team )] TJ ET BT 61.016 319.873 Td /F4 9.0 Tf [(using the following method: \(especially if it comes from a university address\))] TJ ET BT 78.360 299.900 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 299.884 Td /F4 9.0 Tf [(Start up a new mail addressed to )] TJ ET 0.373 0.169 0.255 rg BT 225.080 299.884 Td /F4 9.0 Tf [(sysadm@sun.ac.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 225.080 298.733 m 303.740 298.733 l S 0.153 0.153 0.153 rg BT 303.740 299.884 Td /F4 9.0 Tf [( \(CC: )] TJ ET 0.373 0.169 0.255 rg BT 327.239 299.884 Td /F4 9.0 Tf [(help@sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 327.239 298.733 m 391.904 298.733 l S 0.153 0.153 0.153 rg BT 391.904 299.884 Td /F4 9.0 Tf [(\))] TJ ET BT 78.360 288.911 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 288.895 Td /F4 9.0 Tf [(Use the Title SPAM \(without quotes\) in the Subject.)] TJ ET BT 78.360 277.922 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 277.906 Td /F4 9.0 Tf [(With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail )] TJ ET BT 91.016 266.917 Td /F4 9.0 Tf [(Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the )] TJ ET BT 91.016 255.928 Td /F4 9.0 Tf [(attachments section of the New Mail.)] TJ ET BT 78.360 244.955 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 244.939 Td /F4 9.0 Tf [(Send the mail.)] TJ ET BT 61.016 224.950 Td /F4 9.0 Tf [(IF YOU HAVE FALLEN FOR THE SCAM:)] TJ ET BT 61.016 204.961 Td /F4 9.0 Tf [(If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and )] TJ ET BT 61.016 193.972 Td /F4 9.0 Tf [(password you should immediately go to )] TJ ET 0.373 0.169 0.255 rg BT 221.081 193.972 Td /F4 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 221.081 192.821 m 341.627 192.821 l S 0.153 0.153 0.153 rg BT 341.627 193.972 Td /F4 9.0 Tf [( and change the passwords on ALL your university )] TJ ET BT 61.016 182.983 Td /F4 9.0 Tf [(accounts \(making sure the new password is completely different, and is a strong password that will not be easily )] TJ ET BT 61.016 171.994 Td /F4 9.0 Tf [(guessed.\) as well as changing the passwords on your social media and private e-mail accounts \(especially if you use the )] TJ ET BT 61.016 161.005 Td /F4 9.0 Tf [(same passwords on these accounts.\))] TJ ET BT 61.016 141.016 Td /F4 9.0 Tf [(For more information on reporting and combating phishing and spam:)] TJ ET 0.373 0.169 0.255 rg BT 339.638 141.016 Td /F4 9.0 Tf [(http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-)] TJ ET 0.18 w 0 J [ ] 0 d 339.638 139.865 m 545.243 139.865 l S BT 61.016 130.027 Td /F4 9.0 Tf [(malware-and-phishing/)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 128.876 m 152.042 128.876 l S 0.153 0.153 0.153 rg BT 402.934 110.038 Td /F4 9.0 Tf [([Information supplied by David Wiles])] TJ ET BT 61.016 90.049 Td /F4 9.0 Tf [()] TJ ET q 225.000 0 0 145.500 61.016 427.766 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 427.7659 286.0157 573.2659 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2018/08/burden.jpg) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 225.0797 299.0512 303.7397 308.2087 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (mailto:sysadm@sun.ac.za) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 327.2387 299.0512 391.9037 308.2087 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (mailto:help@sun.ac.za) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 221.0807 193.1392 341.6267 202.2967 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 20 0 obj << /Type /Annot /Subtype /Link /A 21 0 R /Border [0 0 0] /H /I /Rect [ 339.6377 140.1832 545.2427 149.3407 ] >> endobj 21 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 22 0 obj << /Type /Annot /Subtype /Link /A 23 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 129.1942 152.0417 138.3517 ] >> endobj 23 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 24 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 194 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 10899>> stream JFIF;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?K^tAm챷̹dwӿ% O<km:+YG'1RYjpYlPAS(QF(1F(1@b(b (QEQE% O𿄭 27Opr9Kڕ>st+Y,tKyWl p{֕72(ʿfYDj$+_'mYz"0W ]k3vr5մ GQrH Vf<09dGm>e l% @9}Əg=ᴙLs{\x?IJFb+Tbp}Ǡ8MFI2 ۙUQ~i qQv"xlYBHdv nr{ }hKl6bg/'j)옷Xϻ8}jZʶ6O"ó`0n˵Z{,Wlp9݌ӚBvdW=,&XXmj&8 ۛ$|zS vP>b=:`=k7^-[pѤɸg88݃Oo&vq:+x\A*Epf91qĭ'}fl(m vۥtTW:.P,c+1 1Sj;EʖH{h:\4PSzd0Oüw>%Y\<|7NI<~Ess>&2ٶqm'`9hhwz vpP!9sy J()i{, *违UdXgv ǀ>S󬮡;w}8|L|(_Ώ:8AvTzE qks:H<YR,{Ev ] *?vܰiOfdծ?ypLc=ԔEx L,7; m+Bvn ķ[p"Yʁ9Ucg*N 5gpɍѥWpnNcG9,G1RM %"GFI]>l{8 +_  8_6; +iwysZmZk]Zج,dP!G>+grYbYH m(ϰ,&69!+"[aJP.#XD:6ً1Ʈ~4xK;av.@EP7uY * F@]z2u,<6l^Vf2`s7E5%;/dy7.fT=FOzJ;p}n[~*V֊,g{wUw187F^>`@8#EkEkekeq煀pXBӯR 9Lf8r0O^㏡>GCNMr,1h`8MhA*]ۼDҬ -#߅ys@ 0"VdUl"{Luietv#Q)s(|V/| j\[;M,+1fRH*|E76svP0;7U-sCNԾ!zF%僙|P dtLJaɎdf`36 '֦qwm$f:%0-*מo|mXY ";l \cOQ#2POݷvr-4H'yU'kg͟-Hs팚_K&i$mBYKݎ?4{-R\$?QxR/|}Z_4Ic?_0F ̓€,Eytb*0OU(])E(0* 8N:՘mHXS"Iǔ[#$?Z>%l?l #dq?I䙆~m< rG<^,ԷG.[6?tq wZEy乑cB0^Prq:*5[8yur&DȪ@#{hNqm5/#jwpۂJ}ӍeFj6km% I ܃@0Xt˱gvE$wv~wPhv:4]R~،~Ri8=]v<{&iJD `I'$ƭ  )$O;|)ݓ<ߧ}foZEևj:I &aIJ: ⇖╯Me嫲mXsǹ\M}cu!Ӯ v6b[0vA׌1C:U~&hv4+}oB۲ \=)K.ħof9(2xZ($y/ ٭9=H?K'mഴkRS Ys1}i9((—=R(d{uVSЂQwJM͌2T$d#w\5Rg8!3\DK[H5Oi$p*8۴HI<j& :ˀJ.H8P=QE=2,*ț%C_Ns\|Ege%[ sq$q3*0VaT7zXVǎodQP˧n# P=ejJ6Z[ۛo>+D$*oN<)mI [}~cuH.L:vւk&FQP ~Rdj;B10ws ͐6sӭhGH(9Or~7!KIZ if7ܥ+!#?!یcO}%4*ۼv奚71F1ԑǠ9sJXKEΪA xt,#FIdb?kOovI,Or!U9lHԉ[Ǻ\0,6+QZ6wvXu";푃h `1G ㏧ȼ)Bţ-$}E6:4K XREEm/s3靼29 x^ԅ0" @wg~rAV20 OhqTӡP^22<ퟻ>.N܃8>sע1z6n `;Wo la ['.WfO98ZPd. m>Hv?'''MD<#.Ռl &v醎2AclQ@wѮiyd9s$ѮOh1v2sZ(;B1nl s1z<B%ҭULmۿcckfO hѼo bQ]bʟvO}kШ?͋Gg:2I0luk7 ~G̪x#vT9"QEpTұi k¢GW $[x >py<3G={Ƈ9E91F%c$v@ (A6.s~T(6/\ (*JZ(/DQ8yk9Zu-r~Q^:Wq:1EPEPEPEPEPEPEPEPEPEPEPM(qEYWW++cU4G-@ 0qGdڍO3"p d`#aǽKvL>z ed=iPI 7V3ol^Y3[(w .7 s%~K$-Bc#PEwUs.YN6>n9j& 4ou4v؇@_8vGRu˰&G-IF׷t.Bwc)Qk06}N}(FʖU(|#o\tFNߟqנ Z+%P9lC cKBc@01'P:Em\ ԋy~b$|p_(BڙNcO{E6* ͸Ѣ%/Ʃb]03s^"4h϶lʿa -8T.V[Px?ZТUT:c! %oG[I~FMO9?ƨkmfZIe*Ma?x9ztI(Gv&ΆzٍvS+ٍpr0yn}\(;/ }G=vfb;/QY7/zỌ=_"AN2Š2(@fE(((`36zHWvN[۞S? )U-0Q#F[c I$zN}zV%&GOvjB#̅0?5zT  c k&&Z@'nEdZʨ-'8ך62<̃'1޴h UxXJ$pS?);ס<ןi@G,nR  縭(5O)y76{5V1p5Ee+T2%Uӌn$N6XQТ(cT#ߛبkJI#?'[PtHcPLo\4^V9| ʨŸ::I`A9OLh2jRVD_>j' 1޴(kbUHF>%`+(( O]袪_& (((((((((((((((((( endstream endobj 25 0 obj << /Type /Page /Parent 3 0 R /Contents 26 0 R >> endobj 26 0 obj << /Length 627 >> stream 0.153 0.153 0.153 rg 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 719.245 521.469 38.739 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 719.245 m 566.734 719.245 l 565.984 719.995 l 46.016 719.995 l f 566.734 757.984 m 566.734 719.245 l 565.984 719.995 l 565.984 757.984 l f 45.266 757.984 m 45.266 719.245 l 46.016 719.995 l 46.016 757.984 l f 61.016 734.995 m 550.984 734.995 l 550.984 735.745 l 61.016 735.745 l f 0.400 0.400 0.400 rg BT 61.016 749.193 Td /F2 9.0 Tf [(Posted in:E-mail,Phishing,Security | | With 0 comments)] TJ ET endstream endobj xref 0 27 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000339 00000 n 0000000376 00000 n 0000000514 00000 n 0000000631 00000 n 0000008614 00000 n 0000008726 00000 n 0000008841 00000 n 0000008961 00000 n 0000009069 00000 n 0000009196 00000 n 0000009298 00000 n 0000009426 00000 n 0000009501 00000 n 0000009629 00000 n 0000009702 00000 n 0000009830 00000 n 0000009910 00000 n 0000010038 00000 n 0000010163 00000 n 0000010290 00000 n 0000010415 00000 n 0000021483 00000 n 0000021548 00000 n trailer << /Size 27 /Root 1 0 R /Info 5 0 R >> startxref 22227 %%EOF E-mail « Informasietegnologie
Language:
SEARCH
  • Recent Posts

  • Categories

  • Archives

E-mail

OFFICE 365 FAQs

Thursday, September 29th, 2016

  1. What is Office 365?
  2. Can I access e-mail during the migration?
  3. Can I use my current Outlook client? Which Outlook clients are supported?
  4. Does this move include my .pst folders?
  5. Do I have to set up Outlook on my cell phone again?
  6. Why is Outlook suddenly asking me for a password?
  7. I am trying to access a colleague’s calendar and Outlook is irresponsive.
  8. Why is Outlook slower than before?
  9. What are the settings for Linux?

What is Office 365?
It is a cloud-based service, meaning that university data will be stored off campus property at data centres owned and managed by Microsoft. Benefits to the university include: improved features with new releases, upgrades built in, reliability, availability, and price–exist because we are taking this approach.

Can I access e-mail during the migration?
Yes, during the migration you won’t notice anything different. If Outlook is open, you will see a notification when your migration is complete, requesting you to quit and restart Outlook.

Can I use my current Outlook client? Which Outlook clients are supported?
As long as your Outlook client is from Microsoft Office 2010 or later, then it is compatible with Office365. Earlier versions of Office Outlook are not supported. It is also advised that anyone using Microsoft Office 2010 update to Office 2013 or Office 2016. Office 2010 predates Office365 and it will not give you the best experience going forward.

Does this move include my .pst folders?
You can continue to use the PST files as you have been using post mailbox migration, or take advantage of the 50GB mailbox space and re-import them into your Exchange mailbox. PST files are stored locally on your computer or a mapped drive and therefore cannot be imported during the mailbox migration process. They are not actually a part of your mailbox or stored on the Exchange mailbox servers. They are standalone files stored locally.

Office 365 mailboxes will include 50 GB of storage which should allow you to import mail from your PST files into Office 365 after it is converted.

Do I have to set up Outlook on my cell phone again?
For most mobile devices no new setup is required. Users will only be informed if servers have been changed or if the username has to be changed in Settings to username@sun.ac.za and no longer stb/username. Full documentation on setting this up is available on our self-help site.

It is possible that older versions of Windows Mobile might have to be set up again.

  • iOS – the change will take place behind the scenes and you shouldn’t need to do anything. If you need to reconfigure your email account.
  • Android – On some models, you may simply be prompted to Activate in order to redirect your mail server to the Microsoft Office 365 server.
  • On other models/manufacturers, you will need to delete your existing mail account and recreate it with the server: “office365.com“.

Why is Outlook suddenly asking me for a password?
Your SU identity is stored in the cloud with a secure connection. This connection goes from your computer, through your local server to the secure servers in the cloud. To be able to create this secure, trust relationship, a password has to be entered.

When Outlook prompts you for a password, make sure you fill in your full e-mail address in the username field (username@sun.ac.za), enter your password and tick the Remember my credentials option. Although we discourage users to save their passwords, this is the one password you are allowed to store.

I am trying to access a colleague’s calendar and Outlook is irresponsive.
During the migration process some services might not work as smoothly as before, that is until everyone has been migrated to the cloud.

Unfortunately calendars of users who have been migrated and those who haven’t will have difficulty connecting to each other. IT will move users per department, which means that departmental calendar access will be possible. As soon as all departments and staff have been migrated, full access to calendars will be restored.

Why is Outlook slower than before?
Now that your e-mail is in the cloud, it has a further route to travel to the server. Therefore, your e-mail might seem a bit slower. Fortunately, the university has an excellent internet connection to servers and any slowness will be limited to the minimum. If any sluggishness is experienced, it will soon be ironed out.

What are the settings for Linux?

For our Linux users, the following settings can be used:

Incoming: IMAP

  • Server: outlook.office365.com
  • Username: username@sun.ac.za
  • Password: <normal campus password>
  • Security: SSL/TLS
  • Port: 993
  • Authentication: normal password

Outgoing: SMTP

  • Server: smtp.office365.com
  • Username: username@sun.ac.za
  • Password: <normal campus password>
  • Security: STARTTLS
  • Port: 587
  • Authentication: normal password

 

 

Another phishing e-mail

Wednesday, September 28th, 2016

We have noticed numerous phishing scams targeted at SU mailboxes. Please note that these, like the example below, are NOT from the IT Helpdesk and are only an attempt to source your username and password. 

You will not be asked by IT to verify your account, we have automatic ways to do this. Secondly, our e-mails will be branded and both in Afrikaans and English. Hopefully they will also have less spelling mistakes than most of these phishing e-mails. 

We realise that it might be confusing, but if in any doubt, please e-mail us (help@sun.ac.za or 021 808 4367) to make sure whether these e-mails are legitimate.


From: SUN Support [mailto:phishing@dummyaddress.com]
Sent: 28 September 2016 09:40 AM
Subject: Notice

Dear User

To re-validate your mail account please click on the below link and enter your user id and password for the upgrade of your Account and Maintenance, Very Important. 

Click here

Your Mail account will be permanently terminated in a short time for failure to adhere to our urgent notice.

Thank you for your cooperation.

SUN Mail Support

© 2016 Stellenbosch University. All Right Reserved.

 

Dangerous Phishing Scam: ITS Service Desk

Monday, September 26th, 2016

Please note that there is currently a new, and dangerous phishing scam making the rounds throughout the university.

Unfortunately, several *internal* e-mail addresses, including students and personnel that were earlier compromised, are being used to spread the phishing scam. With both students and personnel being distracted by the FeesMustFall protest actions both within the faculty and at the Main Campus, they are less alert to the ongoing threat from outside and this seems to have resulted in a number of personnel and student account details being “hijacked”and used.

The mail comes from a university address, so victims think that it has to be legitimate, which heightens the threat.

Below is the phishing scam. Please do not respond to it. The criminals are trying to trick you into providing them with your e-mail details and password. These are used to gain access to the account which is then used to propagate the scam further and gain access to more personal data within the university.

The dangerous part of the phishing scam has been deactivated by removing the link to the phishers server currently in Brazil and redirecting them to an internal page.


From: Compromised University Address <noreply@sun.ac.za>
Sent: Wednesday, 21 September 2016 05:59
Subject: ITS Service Desk

With the strengthening off our security system and improving your mailing experience, We have detected your mail settings are out of date. To enhance computer system security and comply with federal audit requirements, ITS requires all Sever Users to update their account , kindly click ITS to update your account to the latest OutlookWebApp . Sign in and automatically update your mailbox by filling out the requirements correctly.

___________________
Sincerely,
ITS Service Desk
Click Here

[ARTICLE BY DAVID WILES]

Phishing scam disguised as a mail about a “Web-mail update”

Thursday, August 11th, 2016

The scammers never stop trying to fool people and this particular version of a phishing scam is NOT new. This is the third time this year that this version of a typical phishing scam has arrived in university mail accounts. Last time it fooled several people, personnel and students alike, so there IS a danger.

I have attached a screenshot of the scam and highlighted the tricks that the criminals use to fool us. See if you can spot them yourselves…

  1. Sent from a compromised account, not in South Africa (In this case a university in the USA)
  2. It is not addressed to you… Just a “Dear Webmail user”
  3. The amounts displayed that Webmail account have are incorrect. Stellenbosch Students have 1Tb of storage on their Office365 accounts. Personnel currently has 500Mb by default.
  4. Large letters telling you the “CLICK HERE” to “”update” your account. The link does not go to a Stellenbosch site, but a server under the control of the scammers elsewhere.
  5. Threatening language to bully you into complying with their scam.

webmail-scam

So how do you tell the difference between a phishing message and a legitimate message? Unfortunately, there is no one single technique that works in every situation, but there are 10 things that you can look for:

  1. The message contains a mismatched URL – If the hyperlinked address is different from the address that is displayed, the message is probably fraudulent or malicious.
  2. URLs contain a misleading domain name – The last part of a domain name is the most telling. If the links do NOT end with SUN.AC.ZA, then it is a phishing scam.
  3. The message contains poor spelling and grammar – with the growth of SMS, WhatsApp and social media, poor spelling and grammar have become the norm, but bad grammar will never come from Information Technology.
  4. The message asks for personal information – No matter how official an email message might look, it is always a bad sign if the message asks for personal information. Your bank doesn’t need you to send them your account number. They already know what that is.
  5. The offer seems too good to be true – There is an old saying that if something seems too good to be true, it probably is. If you receive a message from someone unknown to you who is making big promises, the message is probably a scam.
  6. You didn’t initiate the action – If you get a message informing you that you have won a contest you did not enter, you can be sure that the message is a scam.
  7. You’re asked to send money to cover expenses – One telltale sign of a phishing email is that you will eventually be asked for money. If that happens, you can be sure that it’s a scam.
  8. The message makes unrealistic threats – If a message makes unrealistic threats, it’s probably a scam.
  9. The message appears to be from a government agency – Phishing artists who want to use intimidation don’t always pose as a bank. Sometimes they’ll send messages claiming to have come from a law enforcement agency, SARS, or the SA Police , or just about any other entity that might scare the average law-abiding citizen.
  10. Something just doesn’t look right – casino security teams are taught to look for anything that JDLR—Just Doesn’t Look Right. This same principle almost always applies to email messages.

[ARTICLE BY DAVID WILES]

 

Email from “IT” a scam

Friday, July 15th, 2016

 Phishing scams disguised as an e-mail from The IT Admin Desk, asking you to upgrade your e-mail, are nothing new. This week two more of these e-mails, from the same source, have been sent to SU staff’s mailboxes. One is from the ADMIN TEAM and another from IT SERVICE DESK.

Both e-mails ask you to “log in” to update or verify your account, using the link included. Both are sent from compromised e-mail accounts from Minnesota and Iowa educational institutions. One diverts to a server controlled by scammers in Brazil and the other California. However, both use a forged “login page” and the same details.

Do not respond to these e-mails or go to the site given in the e-mail. Do not fill in your username, password or other details on any site. Stellenbosch University Information Technology has no need for users to provide user names and passwords on any site other than www.sun.ac.za/useradm, where you can manage your network account. We are also able to upgrade or migrate your e-mail account without asking you to assist.

Our e-mails will always be branded and in Afrikaans and English. If you are unsure about an e-mail you received, speak to your local computer expert or ask the IT Service Desk (021-8084367 or helpinfo@sun.ac.za).

Here is an example of the phishing mail: 

From: I, Amscammer

Sent: Thursday, July 14, 2016 5:56 AM

To: 1,Amscammer

Subject: ADMIN TEAM/IT SERVICE DESK/IT HELPDESK/IT SUPPORT/WEBMAIL ADMIN (and all variations you could think of) 

Dear E-mail User:- 

Take note of this important update that our new webmail has been improved with a new messaging system from Owa/outlook which also include faster usage on e-mail, shared calendar,web-documents and the New 2016 Anti-Spam Version. 

Please use the link below to complete your update for our new Owa/outlook improved webmail.

Log on to Outlook Web Access<http://iam.aspammer.com> to update your mailbox.

ITS Help Desk
ADMIN TEAM
©Copyright 2016 Microsoft Outlook
All Right Reserved.

[INFORMATION SUPPLIED BY DAVID WILES]

 

© 2013-2025 Disclaimer: The views and opinions expressed in this page are strictly those of the page author(s) and content contributor(s). The contents of this page have not been reviewed or approved by Stellenbosch University.