%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 25 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 24 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250716173000+00'00') /ModDate (D:20250716173000+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R 22 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 7931 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 80.351 521.469 666.383 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 80.351 l 565.984 80.351 l 565.984 745.984 l f 45.266 746.734 m 45.266 80.351 l 46.016 80.351 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(SARS PHISHING SCAM FROM SUN EMAIL)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(If you receive an email with the subject SARS eFilings from any university email account, do not respond or click on the )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(link. This is not a legitimate email from SARS.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(The suspicious email is being sent from compromised staff email accounts informing users that "An EMP Statement of )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(Account for the tax payer listed below has been issued by SARS" and you "need to log into the google doc with your )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(correct details to view the document". \(as shown in example below\):)] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(It is important that you help us by spreading the word, informing us about suspicious mails and letting your colleagues and )] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(friends know about the scams. You are our eyes and ears, and your input, information and questions are extremely )] TJ ET BT 61.016 542.497 Td /F4 9.0 Tf [(valuable.)] TJ ET BT 61.016 522.508 Td /F4 9.0 Tf [(When you click on links and provide your information on phishing emails, criminals will be able to gain access to your )] TJ ET BT 61.016 511.519 Td /F4 9.0 Tf [(personal information. If you clicked on the link of this phishing email, immediately go to the www.sun.ac.za/useradm )] TJ ET BT 61.016 500.530 Td /F4 9.0 Tf [(website and change the passwords on all your university accounts.)] TJ ET BT 61.016 480.541 Td /F4 9.0 Tf [(Remember that once the phishers lose control of one compromised account they might simply move over to another )] TJ ET BT 61.016 469.552 Td /F4 9.0 Tf [(account and they might also close the website they were using once it is blocked by us and would use another one that )] TJ ET BT 61.016 458.563 Td /F4 9.0 Tf [(looks and acts in the same way.Currently, the phishers are servers in Europe to launch their attacks.This is a common )] TJ ET BT 61.016 447.574 Td /F4 9.0 Tf [(tactic with a spear-phishing attack such as this.)] TJ ET BT 61.016 425.785 Td /F4 9.0 Tf [(To help us, please:)] TJ ET 0.153 0.153 0.153 RG 85.866 408.612 m 85.866 409.024 85.696 409.434 85.404 409.726 c 85.113 410.017 84.703 410.187 84.291 410.187 c 83.878 410.187 83.469 410.017 83.177 409.726 c 82.885 409.434 82.716 409.024 82.716 408.612 c 82.716 408.200 82.885 407.790 83.177 407.498 c 83.469 407.207 83.878 407.037 84.291 407.037 c 84.703 407.037 85.113 407.207 85.404 407.498 c 85.696 407.790 85.866 408.200 85.866 408.612 c f BT 91.016 405.796 Td /F4 9.0 Tf [(continue to watch out for mail like or similar to this and do NOT respond to it, click on links or provide your email )] TJ ET BT 91.016 394.807 Td /F4 9.0 Tf [(address username or password)] TJ ET 85.866 386.634 m 85.866 387.046 85.696 387.456 85.404 387.748 c 85.113 388.039 84.703 388.209 84.291 388.209 c 83.878 388.209 83.469 388.039 83.177 387.748 c 82.885 387.456 82.716 387.046 82.716 386.634 c 82.716 386.222 82.885 385.812 83.177 385.520 c 83.469 385.229 83.878 385.059 84.291 385.059 c 84.703 385.059 85.113 385.229 85.404 385.520 c 85.696 385.812 85.866 386.222 85.866 386.634 c f BT 91.016 383.818 Td /F4 9.0 Tf [(report the new phishing mail to the correct e-mail addresses of Information Technology Cyber Security using the )] TJ ET BT 91.016 372.829 Td /F4 9.0 Tf [(method added to the bottom of this post)] TJ ET 85.866 364.656 m 85.866 365.068 85.696 365.478 85.404 365.770 c 85.113 366.061 84.703 366.231 84.291 366.231 c 83.878 366.231 83.469 366.061 83.177 365.770 c 82.885 365.478 82.716 365.068 82.716 364.656 c 82.716 364.244 82.885 363.834 83.177 363.542 c 83.469 363.251 83.878 363.081 84.291 363.081 c 84.703 363.081 85.113 363.251 85.404 363.542 c 85.696 363.834 85.866 364.244 85.866 364.656 c f BT 91.016 361.840 Td /F4 9.0 Tf [(remember, just because a mail comes from a student or a personnel e-mail address and has university )] TJ ET BT 91.016 350.851 Td /F4 9.0 Tf [(branding does not mean in any way that it is legitimate)] TJ ET BT 61.016 330.862 Td /F4 9.0 Tf [(If you have received mail that looks like this please immediately report it to the Information Technology Security Team )] TJ ET BT 61.016 319.873 Td /F4 9.0 Tf [(using the following method: \(especially if it comes from a university address\))] TJ ET BT 78.360 299.900 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 299.884 Td /F4 9.0 Tf [(Start up a new mail addressed to )] TJ ET 0.373 0.169 0.255 rg BT 225.080 299.884 Td /F4 9.0 Tf [(sysadm@sun.ac.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 225.080 298.733 m 303.740 298.733 l S 0.153 0.153 0.153 rg BT 303.740 299.884 Td /F4 9.0 Tf [( \(CC: )] TJ ET 0.373 0.169 0.255 rg BT 327.239 299.884 Td /F4 9.0 Tf [(help@sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 327.239 298.733 m 391.904 298.733 l S 0.153 0.153 0.153 rg BT 391.904 299.884 Td /F4 9.0 Tf [(\))] TJ ET BT 78.360 288.911 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 288.895 Td /F4 9.0 Tf [(Use the Title SPAM \(without quotes\) in the Subject.)] TJ ET BT 78.360 277.922 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 277.906 Td /F4 9.0 Tf [(With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail )] TJ ET BT 91.016 266.917 Td /F4 9.0 Tf [(Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the )] TJ ET BT 91.016 255.928 Td /F4 9.0 Tf [(attachments section of the New Mail.)] TJ ET BT 78.360 244.955 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 244.939 Td /F4 9.0 Tf [(Send the mail.)] TJ ET BT 61.016 224.950 Td /F4 9.0 Tf [(IF YOU HAVE FALLEN FOR THE SCAM:)] TJ ET BT 61.016 204.961 Td /F4 9.0 Tf [(If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and )] TJ ET BT 61.016 193.972 Td /F4 9.0 Tf [(password you should immediately go to )] TJ ET 0.373 0.169 0.255 rg BT 221.081 193.972 Td /F4 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 221.081 192.821 m 341.627 192.821 l S 0.153 0.153 0.153 rg BT 341.627 193.972 Td /F4 9.0 Tf [( and change the passwords on ALL your university )] TJ ET BT 61.016 182.983 Td /F4 9.0 Tf [(accounts \(making sure the new password is completely different, and is a strong password that will not be easily )] TJ ET BT 61.016 171.994 Td /F4 9.0 Tf [(guessed.\) as well as changing the passwords on your social media and private e-mail accounts \(especially if you use the )] TJ ET BT 61.016 161.005 Td /F4 9.0 Tf [(same passwords on these accounts.\))] TJ ET BT 61.016 141.016 Td /F4 9.0 Tf [(For more information on reporting and combating phishing and spam:)] TJ ET 0.373 0.169 0.255 rg BT 339.638 141.016 Td /F4 9.0 Tf [(http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-)] TJ ET 0.18 w 0 J [ ] 0 d 339.638 139.865 m 545.243 139.865 l S BT 61.016 130.027 Td /F4 9.0 Tf [(malware-and-phishing/)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 128.876 m 152.042 128.876 l S 0.153 0.153 0.153 rg BT 402.934 110.038 Td /F4 9.0 Tf [([Information supplied by David Wiles])] TJ ET BT 61.016 90.049 Td /F4 9.0 Tf [()] TJ ET q 225.000 0 0 145.500 61.016 427.766 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 427.7659 286.0157 573.2659 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2018/08/burden.jpg) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 225.0797 299.0512 303.7397 308.2087 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (mailto:sysadm@sun.ac.za) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 327.2387 299.0512 391.9037 308.2087 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (mailto:help@sun.ac.za) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 221.0807 193.1392 341.6267 202.2967 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 20 0 obj << /Type /Annot /Subtype /Link /A 21 0 R /Border [0 0 0] /H /I /Rect [ 339.6377 140.1832 545.2427 149.3407 ] >> endobj 21 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 22 0 obj << /Type /Annot /Subtype /Link /A 23 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 129.1942 152.0417 138.3517 ] >> endobj 23 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 24 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 194 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 10899>> stream JFIF;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?K^tAm챷̹dwӿ% O<km:+YG'1RYjpYlPAS(QF(1F(1@b(b (QEQE% O𿄭 27Opr9Kڕ>st+Y,tKyWl p{֕72(ʿfYDj$+_'mYz"0W ]k3vr5մ GQrH Vf<09dGm>e l% @9}Əg=ᴙLs{\x?IJFb+Tbp}Ǡ8MFI2 ۙUQ~i qQv"xlYBHdv nr{ }hKl6bg/'j)옷Xϻ8}jZʶ6O"ó`0n˵Z{,Wlp9݌ӚBvdW=,&XXmj&8 ۛ$|zS vP>b=:`=k7^-[pѤɸg88݃Oo&vq:+x\A*Epf91qĭ'}fl(m vۥtTW:.P,c+1 1Sj;EʖH{h:\4PSzd0Oüw>%Y\<|7NI<~Ess>&2ٶqm'`9hhwz vpP!9sy J()i{, *违UdXgv ǀ>S󬮡;w}8|L|(_Ώ:8AvTzE qks:H<YR,{Ev ] *?vܰiOfdծ?ypLc=ԔEx L,7; 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New variant of BIP Dharma ransomware found

Monday, June 11th, 2018

WHAT IS RANSOMWARE?

Ransomware, for example, CryptoLocker, WannaCry or BIP Dharma, is a type of malware that installs itself on a device, takes files on the device or network storage, encrypts them, and then extorts money from the user to unlock the files.  This type of programme can be installed by means of an e-mail attachment, an infected programme or unsafe website with malware installed on it. 

The software “kidnaps” your data by encrypting or limiting your access to it and then sending you a message demanding money to regain your access. The only way access is possible again is by acquiring an encryption key from the creator of the ransomware at a fee. However, paying this fee doesn’t guarantee that you will have access to your data again, so doing this is a huge risk.

According to Sophos security ransomware is one of the most widespread and damaging threats that internet users face today. 

HOW TO AVOID BECOMING A RANSOMWARE VICTIM 

You can practice the following security practices to avoid falling victim to ransomware.

1. Make backups

Ensure that you always have the latest backup of your work somewhere else, preferably off-site. If you do fall for a ransomware attack, you will still have your data. Having your data off-site also protects it from events such as a fire, flood or theft or damage to your device. Additionally, you can encrypt your device to ensure that if it ends up in the wrong hands, they won’t be able to access it. 

2. Do not open attachments

If you receive an attachment from someone you don’t know. And even if you do know the person, first confirm whether they did send it to you. Just because it’s from someone you know, it doesn’t mean it’s safe. Your colleague or friend’s account could have been hacked. 

3. Scan attachments

There are tools such as VirusTotal available for scanning attachments to ensure that they are safe to open. VirusTotal is an online scanning tool and can be found at https://www.virustotal.com/#/home/upload.

4. Keep Windows updated

Make sure all Windows updates are installed as soon as they come out. Also make sure you update all programmes, especially Java, Flash, and Adobe Reader. Older programs contain security vulnerabilities that are commonly exploited by malware distributors. Therefore it is important to keep them updated.

5. Security software

Make sure you have some sort of security software installed. If you are unsure whether you have adequate protection on your device, contact us to assess your security.

6. Difficult password

Use hard passwords and never reuse the same password at multiple sites.

 

[SOURCE: www.sophos.com]

 

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Posted in E-mail, Security | Comments Off on New variant of BIP Dharma ransomware found

Tripadvisor phishing scam

Monday, June 4th, 2018

It seems that there are a number of you who make some use of TripAdvisor.com for planning your overseas trips. TripAdvisor is travel and restaurant website that provides hotel and restaurant reviews, accommodation bookings etc. but the phishing scammers are currently targeting South African and Australian users with a phishing scam to try to get access to their TripAdvisor account.

Be on the lookout for a phishing scam that *might* target university personnel and student accounts over the next few days:

Hi <your name>,

Want to keep your username?
Since you haven’t been on TripAdvisor in a while, your username <your TripAdvisor username> will expire in two weeks. Want to keep it? Simply click on the button below:

Keep my username

While this might not seem to be much of an issue for some people, the real danger is that, in many cases, university personnel and students – some making use of TripAdvisor,  use the same password for all their Internet accounts. According to a recent Ofcom report, over 55% of Internet users older than 16 used the same password for most – if not all! – the websites they tended to use.

If you do use the same password for lots of sites, and one of those sites are hacked, (like Tripadvisor) and hackers could start using your “leaked password” on multiple sites, they could gain access to more areas of your life such as your email, banking, social media and other accounts.

A very useful site to check if any of your online account have been hacked is https://haveibeenpwned.com/ This site helps you to check if you have an account that has been compromised in a data breach. 

I concede that remembering passwords can be a real challenge, especially if you have a lot of online accounts. I recommend using password management software – also sometimes known as a password vault – like 1Password, KeePass and Lastpass.

Password management software can remember all your hard-to-crack passwords for you (they can even generate them to make sure they’re super complex), and store them securely behind one master password.

Please be very careful out there. Don’t become a statistic or a victim of identity theft!

[Article by David Wiles]

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Phishing mail using intimidation and threats

Friday, June 1st, 2018

There is no need to panic or be in anyway concerned for your personal safety about the latest batch of “phishing” emails that are going out with “death threats” or extortion regarding your “alleged” online activity around pornography sites etc.

A simple Google search using the following term “I Was Paid To Kill You scam” gave me 43 million results, all of the first 100 or so pages reporting this mail as a scam. A further search, narrowing the results down to only South Africa and only from last week, resulted in a little over 100 000 results, all of which were reporting as a hoax.

A similar scam first surfaced in the USA in 2006. An email from a would-be assassin was sent to a number of users from a Russian e-mail address. The “assassin” apparently appointed by a close acquaintance of his target, offers the victim the opportunity to buy him or herself a new lease on life by paying between $50,000 and $150,000.

If you receive mail like this, you should never panic. If you look at the extortion mail there are clues that reveal that the mail is a hoax:

  1. The subject line: “I Was Paid To Kill You”, “YOU SHOULD BE ASHAMED OF YOURSELF”, “YOUR PRIVACY HAS BEEN COMPROMISED”
    These are designed to cause anxiety, stress and panic.
  2. Time limits: “You have 48 Hours to pay…”
    How can the scammer know that you have received the mail and when you have read the mail and keep track of time to see if “48-hours” has passed?
  3. Engagement: “Contact me back via e-mail…”
    Never make contact with the scammers. This immediately alerts them that a “real person” read their mail and they will be able to concentrate their nefarious efforts on you.

If you ever receive emails like these, please report is to the Information Technology Cybersecurity Team using the following method:

Send the spam/phishing mail to help@sun.ac.za and sysadm@sun.ac.za.

Attach the phishing or suspicious mail on to the message if possible.
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Article by David Wiles]

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Phishing scam disguised as the university’s single-sign on page

Wednesday, May 16th, 2018

Due to the vigilance of an observant personnel member from the US Business School, we have encountered a dangerous phishing scam being sent from a compromised UNISA account.

The Subject is “Dear SUN E-mail User © Copyright 2018 Stellenbosch University” which should immediately raise eyebrows. The phishing email “warns” you about the pending expiration of your e-mail account and prompts you to click on a link to reactivate it.

See below what the mail looks like:

The danger is that the phishing scammers have perfectly forged the university’s SINGLE SIGN-ON page, that is used by students an personnel to access the portal pages, the my.sun.ac.za page, SUNLearn etc., as you can see below. Not many people will notice that the address is not a university address, neither is it secure.

It is imperative that you do not click on the link in the mail, and do not provide the scammers with your username and password as they might be able to access the university’s systems that are accessible through the Single Sign-On page.

Last year scammers were able to forge the e-HR login page through a phishing scam and several staff members had their bank accounts details and other personal details exposed to the scammers.  In the light of the issues that Tygerberg staff have been having with general network access earlier this month, and this week’s issue with e-mail, the arrival of this sort of mail at this time can fool some people into thinking that it is legitimate and lead to compromised network and e-mail accounts.

Here’s how to report any phishing or spam mail:

Send the spam/phishing mail to help@sun.ac.za and sysadm@sun.ac.za.

Attach the phishing or suspicious mail on to the message if possible.
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

[Information supplied by David Wiles]

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Clear the clutter

Thursday, April 26th, 2018

In June 2016 we were introduced to Office365, but do we really know how all the functions of this online mail service work?

One such a function is the “Clutter Folder”. 

We have had many students (and some staff) who have reported that “email was missing” or that they were not receiving mail sent to them by mailing lists. While we initially thought that this was caused by users deleting mail or a problem with the email servers, an investigation revealed that in many cases the Clutter folder was the culprit. 

As it was originally designed, the Clutter folder was supposed to help users filter low-priority email, saving time for more important messages. Supposedly, the email server would keep track of the email users read and the ones they didn’t and put them into the Clutter folder. For all new students, as well as staff, the mailbox feature “Clutter” is turned on. Once it is turned on, Clutter is automatic.

Because mail is left unread for a couple of days, Outlook 2016 starts sending a lot of mail to the Clutter Folder, leaving students to complain that mail is not being delivered and “important mail is missing”. All the “missing” mail is still there. It is just in the Clutter Folder.

The best solution is to disable the Clutter folder entirely, so unread mail is not sent there. Here is how to do it:

  1. Sign in to Outlook Web Access (http://www.sun.ac.za/webmail)
  2. In the top right-hand corner, click the small cog icon. A sidebar will appear.
  3. Near the bottom of the sidebar is a heading saying My App Settings.
  4. Click Mail underneath this and you will be taken to the Mail Options page.
  5. On the left menu, underneath the Automatic Processing menu item, click Clutter.
  6. Uncheck the box that says Separate items identified as clutter
  7. Click the Save button at the top of the page.

Once the Clutter filter has been disabled, you can then move all your “missing” mail in the Clutter Folder to your Inbox. 

 

[Information supplied by David Wiles]

 

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