%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 25 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 24 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250705091216+00'00') /ModDate (D:20250705091216+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R 22 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 7931 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 80.351 521.469 666.383 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 80.351 l 565.984 80.351 l 565.984 745.984 l f 45.266 746.734 m 45.266 80.351 l 46.016 80.351 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(SARS PHISHING SCAM FROM SUN EMAIL)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(If you receive an email with the subject SARS eFilings from any university email account, do not respond or click on the )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(link. This is not a legitimate email from SARS.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(The suspicious email is being sent from compromised staff email accounts informing users that "An EMP Statement of )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(Account for the tax payer listed below has been issued by SARS" and you "need to log into the google doc with your )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(correct details to view the document". \(as shown in example below\):)] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(It is important that you help us by spreading the word, informing us about suspicious mails and letting your colleagues and )] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(friends know about the scams. You are our eyes and ears, and your input, information and questions are extremely )] TJ ET BT 61.016 542.497 Td /F4 9.0 Tf [(valuable.)] TJ ET BT 61.016 522.508 Td /F4 9.0 Tf [(When you click on links and provide your information on phishing emails, criminals will be able to gain access to your )] TJ ET BT 61.016 511.519 Td /F4 9.0 Tf [(personal information. If you clicked on the link of this phishing email, immediately go to the www.sun.ac.za/useradm )] TJ ET BT 61.016 500.530 Td /F4 9.0 Tf [(website and change the passwords on all your university accounts.)] TJ ET BT 61.016 480.541 Td /F4 9.0 Tf [(Remember that once the phishers lose control of one compromised account they might simply move over to another )] TJ ET BT 61.016 469.552 Td /F4 9.0 Tf [(account and they might also close the website they were using once it is blocked by us and would use another one that )] TJ ET BT 61.016 458.563 Td /F4 9.0 Tf [(looks and acts in the same way.Currently, the phishers are servers in Europe to launch their attacks.This is a common )] TJ ET BT 61.016 447.574 Td /F4 9.0 Tf [(tactic with a spear-phishing attack such as this.)] TJ ET BT 61.016 425.785 Td /F4 9.0 Tf [(To help us, please:)] TJ ET 0.153 0.153 0.153 RG 85.866 408.612 m 85.866 409.024 85.696 409.434 85.404 409.726 c 85.113 410.017 84.703 410.187 84.291 410.187 c 83.878 410.187 83.469 410.017 83.177 409.726 c 82.885 409.434 82.716 409.024 82.716 408.612 c 82.716 408.200 82.885 407.790 83.177 407.498 c 83.469 407.207 83.878 407.037 84.291 407.037 c 84.703 407.037 85.113 407.207 85.404 407.498 c 85.696 407.790 85.866 408.200 85.866 408.612 c f BT 91.016 405.796 Td /F4 9.0 Tf [(continue to watch out for mail like or similar to this and do NOT respond to it, click on links or provide your email )] TJ ET BT 91.016 394.807 Td /F4 9.0 Tf [(address username or password)] TJ ET 85.866 386.634 m 85.866 387.046 85.696 387.456 85.404 387.748 c 85.113 388.039 84.703 388.209 84.291 388.209 c 83.878 388.209 83.469 388.039 83.177 387.748 c 82.885 387.456 82.716 387.046 82.716 386.634 c 82.716 386.222 82.885 385.812 83.177 385.520 c 83.469 385.229 83.878 385.059 84.291 385.059 c 84.703 385.059 85.113 385.229 85.404 385.520 c 85.696 385.812 85.866 386.222 85.866 386.634 c f BT 91.016 383.818 Td /F4 9.0 Tf [(report the new phishing mail to the correct e-mail addresses of Information Technology Cyber Security using the )] TJ ET BT 91.016 372.829 Td /F4 9.0 Tf [(method added to the bottom of this post)] TJ ET 85.866 364.656 m 85.866 365.068 85.696 365.478 85.404 365.770 c 85.113 366.061 84.703 366.231 84.291 366.231 c 83.878 366.231 83.469 366.061 83.177 365.770 c 82.885 365.478 82.716 365.068 82.716 364.656 c 82.716 364.244 82.885 363.834 83.177 363.542 c 83.469 363.251 83.878 363.081 84.291 363.081 c 84.703 363.081 85.113 363.251 85.404 363.542 c 85.696 363.834 85.866 364.244 85.866 364.656 c f BT 91.016 361.840 Td /F4 9.0 Tf [(remember, just because a mail comes from a student or a personnel e-mail address and has university )] TJ ET BT 91.016 350.851 Td /F4 9.0 Tf [(branding does not mean in any way that it is legitimate)] TJ ET BT 61.016 330.862 Td /F4 9.0 Tf [(If you have received mail that looks like this please immediately report it to the Information Technology Security Team )] TJ ET BT 61.016 319.873 Td /F4 9.0 Tf [(using the following method: \(especially if it comes from a university address\))] TJ ET BT 78.360 299.900 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 299.884 Td /F4 9.0 Tf [(Start up a new mail addressed to )] TJ ET 0.373 0.169 0.255 rg BT 225.080 299.884 Td /F4 9.0 Tf [(sysadm@sun.ac.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 225.080 298.733 m 303.740 298.733 l S 0.153 0.153 0.153 rg BT 303.740 299.884 Td /F4 9.0 Tf [( \(CC: )] TJ ET 0.373 0.169 0.255 rg BT 327.239 299.884 Td /F4 9.0 Tf [(help@sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 327.239 298.733 m 391.904 298.733 l S 0.153 0.153 0.153 rg BT 391.904 299.884 Td /F4 9.0 Tf [(\))] TJ ET BT 78.360 288.911 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 288.895 Td /F4 9.0 Tf [(Use the Title SPAM \(without quotes\) in the Subject.)] TJ ET BT 78.360 277.922 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 277.906 Td /F4 9.0 Tf [(With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail )] TJ ET BT 91.016 266.917 Td /F4 9.0 Tf [(Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the )] TJ ET BT 91.016 255.928 Td /F4 9.0 Tf [(attachments section of the New Mail.)] TJ ET BT 78.360 244.955 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 244.939 Td /F4 9.0 Tf [(Send the mail.)] TJ ET BT 61.016 224.950 Td /F4 9.0 Tf [(IF YOU HAVE FALLEN FOR THE SCAM:)] TJ ET BT 61.016 204.961 Td /F4 9.0 Tf [(If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and )] TJ ET BT 61.016 193.972 Td /F4 9.0 Tf [(password you should immediately go to )] TJ ET 0.373 0.169 0.255 rg BT 221.081 193.972 Td /F4 9.0 Tf [(http://www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 221.081 192.821 m 341.627 192.821 l S 0.153 0.153 0.153 rg BT 341.627 193.972 Td /F4 9.0 Tf [( and change the passwords on ALL your university )] TJ ET BT 61.016 182.983 Td /F4 9.0 Tf [(accounts \(making sure the new password is completely different, and is a strong password that will not be easily )] TJ ET BT 61.016 171.994 Td /F4 9.0 Tf [(guessed.\) as well as changing the passwords on your social media and private e-mail accounts \(especially if you use the )] TJ ET BT 61.016 161.005 Td /F4 9.0 Tf [(same passwords on these accounts.\))] TJ ET BT 61.016 141.016 Td /F4 9.0 Tf [(For more information on reporting and combating phishing and spam:)] TJ ET 0.373 0.169 0.255 rg BT 339.638 141.016 Td /F4 9.0 Tf [(http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-)] TJ ET 0.18 w 0 J [ ] 0 d 339.638 139.865 m 545.243 139.865 l S BT 61.016 130.027 Td /F4 9.0 Tf [(malware-and-phishing/)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 128.876 m 152.042 128.876 l S 0.153 0.153 0.153 rg BT 402.934 110.038 Td /F4 9.0 Tf [([Information supplied by David Wiles])] TJ ET BT 61.016 90.049 Td /F4 9.0 Tf [()] TJ ET q 225.000 0 0 145.500 61.016 427.766 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 427.7659 286.0157 573.2659 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/files/2018/08/burden.jpg) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 225.0797 299.0512 303.7397 308.2087 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (mailto:sysadm@sun.ac.za) >> endobj 16 0 obj << /Type /Annot /Subtype /Link /A 17 0 R /Border [0 0 0] /H /I /Rect [ 327.2387 299.0512 391.9037 308.2087 ] >> endobj 17 0 obj << /Type /Action /S /URI /URI (mailto:help@sun.ac.za) >> endobj 18 0 obj << /Type /Annot /Subtype /Link /A 19 0 R /Border [0 0 0] /H /I /Rect [ 221.0807 193.1392 341.6267 202.2967 ] >> endobj 19 0 obj << /Type /Action /S /URI /URI (http://www.sun.ac.za/useradm) >> endobj 20 0 obj << /Type /Annot /Subtype /Link /A 21 0 R /Border [0 0 0] /H /I /Rect [ 339.6377 140.1832 545.2427 149.3407 ] >> endobj 21 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 22 0 obj << /Type /Annot /Subtype /Link /A 23 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 129.1942 152.0417 138.3517 ] >> endobj 23 0 obj << /Type /Action /S /URI /URI (http://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/) >> endobj 24 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 194 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 10899>> stream JFIF;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 82 C    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$," }!1AQa"q2#BR$3br %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz w!1AQaq"2B #3Rbr $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ?K^tAm챷̹dwӿ% O<km:+YG'1RYjpYlPAS(QF(1F(1@b(b (QEQE% O𿄭 27Opr9Kڕ>st+Y,tKyWl p{֕72(ʿfYDj$+_'mYz"0W ]k3vr5մ GQrH Vf<09dGm>e l% @9}Əg=ᴙLs{\x?IJFb+Tbp}Ǡ8MFI2 ۙUQ~i qQv"xlYBHdv nr{ }hKl6bg/'j)옷Xϻ8}jZʶ6O"ó`0n˵Z{,Wlp9݌ӚBvdW=,&XXmj&8 ۛ$|zS vP>b=:`=k7^-[pѤɸg88݃Oo&vq:+x\A*Epf91qĭ'}fl(m vۥtTW:.P,c+1 1Sj;EʖH{h:\4PSzd0Oüw>%Y\<|7NI<~Ess>&2ٶqm'`9hhwz vpP!9sy J()i{, *违UdXgv ǀ>S󬮡;w}8|L|(_Ώ:8AvTzE qks:H<YR,{Ev ] *?vܰiOfdծ?ypLc=ԔEx L,7; 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Warning: Phishing scams with fake invoices

Monday, October 1st, 2018

The nature of the university as an academic institution means that goods like books and academic journals are purchased by staff.

Phishing scammers will often exploit these purchases by either spoofing the e-mail addresses of well-known publishers or sending “invoices” that are infected with malware to fool people into divulging personal details like passwords and bank account details, or more seriously, infecting their victim’s computers with ransomware which encrypts the contents of the hard drive and demands a ransom to unlock access to the encrypted files.

Last week several colleagues reported that they were getting invoices from a journal publisher for books they allegedly purchased. An invoice for books purchased is usually attached.

Here is an example of the phishing scam:

Please keep an eye open for this threat over the next few days. We have been reading reports of a drastic increase in the incidents of ransomware infections targeting large institutions like universities. Keep on your toes, these criminals will never stop trying, because they catch their victims from the university so easily. Don’t become a victim. Fight them by reporting these scams to the IT CyberSecurity Team, and by spreading the news to your colleagues and classmates.

 If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method: (especially if it comes from a university address) Once you have reported it, delete it or put it in your Junk Mail folder.

  1. Start up a new mail addressed to csirt@sun.ac.za, cc sysadm@sun.ac.za.
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

[ARTICLE BY DAVID WILES]

 

SARS phishing scam from sun email

Monday, August 13th, 2018

If you receive an email with the subject “SARS eFilings” from any university email account, do not respond or click on the link. This is not a legitimate email from SARS.

The suspicious email is being sent from compromised staff email accounts informing users that “An EMP Statement of Account for the tax payer listed below has been issued by SARS” and you “need to log into the google doc with your correct details to view the document”. (as shown in example below):

It is important that you help us by spreading the word, informing us about suspicious mails and letting your colleagues and friends know about the scams. You are our eyes and ears, and your input, information and questions are extremely valuable.

When you click on links and provide your information on phishing emails, criminals will be able to gain access to your personal information. If you clicked on the link of this phishing email, immediately go to the www.sun.ac.za/useradm website and change the passwords on all your university accounts.

Remember that once the phishers lose control of one compromised account they might simply move over to another account and they might also close the website they were using once it is blocked by us and would use another one that looks and acts in the same way. Currently, the phishers are servers in Europe to launch their attacks. This is a common tactic with a spear-phishing attack such as this. 

To help us, please:

  • continue to watch out for mail like or similar to this and do NOT respond to it, click on links or provide your email address username or password
  • report the new phishing mail to the correct e-mail addresses of Information Technology Cyber Security using the method added to the bottom of this post
  • remember, just because a mail comes from a “student” or a “personnel” e-mail address and has university branding does not mean in any way that it is legitimate

If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method: (especially if it comes from a university address)

  1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:

If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and password you should immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different, and is a strong password that will not be easily guessed.) as well as changing the passwords on your social media and private e-mail accounts (especially if you use the same passwords on these accounts.)

For more information on reporting and combating phishing and spam: https://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/

[Information supplied by David Wiles]

 

Before you resign or retire …

Tuesday, July 31st, 2018

You’ve packed up your office, said goodbye to your colleagues and you are ready for your new job. But what happens to your sun email address, your data or any electronic services you used while working at Stellenbosch University? We have a few tips and instructions. 

As soon as your active role as staff expires, all your electronic services also terminate. This process is necessary to maintain a healthy and secure network and to ensure that unused, dormant accounts are not used for nefarious purposes by cybercriminals.

In other words, from the date when your service at SU is terminated, you no longer have an active role at the university and you can no longer use university services. In this event, you will receive an email from helpinfo@sun.ac.za informing you that your username will expire.

To ensure that you are prepared in advance, we also suggest you do the following at least three months before you leave the university:

  1. Create a new email address for yourself (if you don’t have one already) There are various options, for example, Gmail or Yahoo.
  2. Activate your Out of Office function on you sun.ac.za Outlook mailbox and indicate in the message what your new email address is, in case someone needs to contact you. 
  3. If you use your @sun address for your banking, Facebook, DSTV or iCloud accounts or any other services or social media, change it to your new email address. We would also like to urge you to keep your work-related and private emails separate. Rather create a private email address for your personal correspondence.
  4. If you have any personal data on your electronic work devices or network storage (G: or H: drive), remove it and store it on your own external hard drive or online cloud storage, for example, Google Drive or OneDrive
  5. Make sure that your relevant work-related data is accessible for further usage by your colleagues and the university after you leave. However, do NOT give your password to colleagues when you leave the university as this poses a security risk.
  6. If you need any assistance, contact Information Technology and one of our technicians can assist you.

Students who are graduating or terminating their studies can find the necessary information on this pamphlet compiled by the IT HUB.

Warning: Phishing scam exploiting ABSA new logo

Tuesday, July 17th, 2018

Many of you use ABSA as your bank of choice, as well as making use of ABSA Bank’s Internet Banking facilities, so this warning might be of particular significance.

Earlier this month ABSA announced a new logo – part of its rebranding campaign – and almost immediately phishing scammers exploited this opportunity to continue their nefarious campaign of identity theft through phishing email attacks.

Several users have reported getting the following email – allegedly from ABSA – taking advantage of the new logo to target the bank’s customers in a phishing email scam by attempting to trick users to click on a link to take them to a fake website.

The scam email states that it comes from Absa CEO Maria Ramos, but it’s actually from an outside source and informs victims that “today marks a very significant day in the Absa journey”. The email uses Absa’s slogan, saying “We are also launching a new, fresh and vibrant Absa logo and identity that reflects our commitment to you, our customers”. Potential victims are then encouraged to click on their “New Absa eStatements” in PDF format. This is not a statement, but an HTML file which takes users to a phishing website.

Here is one example of the phishing e-mail which has already appeared in several University email accounts, as well as personal home email accounts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As always, you should never respond to a suspicious looking email or message or click on a link in any suspicious looking email. Rather delete the email. No South African bank will ever contact customers and request sensitive information (card PIN, card CVV or online banking password) via email, telephone or SMS.

If you have received a phishing email, immediately report it to the Information Technology CyberSecurity Team using the following method:
 
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:
If you did click on the link of a phishing spam and unwittingly gave the scammers your username, email address and password  immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different and is a strong password that will not be easily guessed.), as well as changing the passwords on your social media and private email accounts (especially if you use the same passwords on these accounts.)
 
Useful information on how to report and combat phishing and spam can also be found on our blog

[ARTICLE BY DAVID WILES]

Phishing attempt from SUN email address

Monday, June 25th, 2018

If you receive an email with the subject “Mailbox” or “Urgent Alert !!” from a university account, do not respond to it or click on the link. This is not a legitimate email from Information Technology.

We have received reports that a suspicious email is being sent out from a university account informing users that their email has exceeded its storage limit and they have to click on a link to “avoid blockage or deactivation”(As shown in example)

If you follow the link and give your information, it will be used by phishing criminals to gain access to your personal information, including your bank details. If you did click on the link of this phishing email, immediately go to the www.sun.ac.za/useradm website and change the passwords on all your university accounts.

If you have any inquiries, please let us know by logging a request or calling our Service Desk at 808 4367. 

 

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