%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 27 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 26 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250713194954+00'00') /ModDate (D:20250713194954+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R 22 0 R 24 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 6642 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 78.290 521.469 668.444 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 78.290 l 565.984 78.290 l 565.984 745.984 l f 45.266 746.734 m 45.266 78.290 l 46.016 78.290 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(DOWNLOADING OF FILMS AND SERIES CAN BE TRACED AND FINED)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(With a fast internet connection and unlimited, "free" internet, it's )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(possible to download movies and series to your heart's content. )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(Unless you use a pay streaming platform it's also illegal. )] TJ ET BT 61.016 604.453 Td /F4 9.0 Tf [(Additionally, if you use the university's network and/or devices it's )] TJ ET BT 61.016 593.464 Td /F4 9.0 Tf [(also a breach of the university's )] TJ ET 0.373 0.169 0.255 rg BT 189.293 593.464 Td /F4 9.0 Tf [(Electronic Communications Policy)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 189.293 592.313 m 324.824 592.313 l S 0.153 0.153 0.153 rg BT 61.016 582.475 Td /F4 9.0 Tf [(- a policy all students and staff agree to when they annually )] TJ ET BT 61.016 571.486 Td /F4 9.0 Tf [(activate their network access. Therefore your network access can )] TJ ET BT 61.016 560.497 Td /F4 9.0 Tf [(be revoked if you are caught downloading and hosting illegal )] TJ ET BT 61.016 549.508 Td /F4 9.0 Tf [(content.)] TJ ET BT 61.016 529.519 Td /F4 9.0 Tf [(Up to a few years back television networks and film companies )] TJ ET BT 61.016 518.530 Td /F4 9.0 Tf [(weren't geared to trace and stop downloading and distribution of )] TJ ET BT 61.016 507.541 Td /F4 9.0 Tf [(illegal movies. It was just too difficult and not cost-effective. This )] TJ ET BT 61.016 496.552 Td /F4 9.0 Tf [(is no longer the case - even in South Africa. Everything you do )] TJ ET BT 61.016 485.563 Td /F4 9.0 Tf [(online can be tracked and traced.)] TJ ET BT 61.016 465.574 Td /F4 9.0 Tf [(Information Technology receive regular notifications from companies such as Warner Bros. and Columbia Pictures )] TJ ET BT 61.016 454.585 Td /F4 9.0 Tf [(indicating that illegal, copyrighted material is being downloaded and seeded \(distributed\) from IP addresses within the )] TJ ET BT 61.016 443.596 Td /F4 9.0 Tf [(university's network. These emails include the specific IP address which we can trace to the user, the material )] TJ ET BT 61.016 432.607 Td /F4 9.0 Tf [(downloaded and distributed and at which times. When we receive these notifications, we immediately send an email to the )] TJ ET BT 61.016 421.618 Td /F4 9.0 Tf [(user of the address with a written warning. If they do not comply, these companies will take legal action.)] TJ ET BT 61.016 401.629 Td /F4 9.0 Tf [(The distribution or seeding of copyrighted material without a licence is both a criminal and civil offence in South Africa, )] TJ ET BT 61.016 390.640 Td /F4 9.0 Tf [(even if distribution takes place from)] TJ ET 0.373 0.169 0.255 rg BT 204.575 390.640 Td /F4 9.0 Tf [(BitTorrent)] TJ ET 0.18 w 0 J [ ] 0 d 204.575 389.489 m 244.085 389.489 l S 0.153 0.153 0.153 rg BT 244.085 390.640 Td /F4 9.0 Tf [(. Just because it's available via a torrent, it doesn't mean it's legal.)] TJ ET BT 61.016 370.651 Td /F4 9.0 Tf [(In South Africa, under the Copyright Law of 1978, you can be sentenced for up to 5 years in prison and a fine of up to )] TJ ET BT 61.016 359.662 Td /F4 9.0 Tf [(R10,000 for each item you distribute.Between 2010 and 2012, 200,000 people have been sued for uploading and )] TJ ET BT 61.016 348.673 Td /F4 9.0 Tf [(downloading copyright material viaBitTorrent.)] TJ ET BT 61.016 328.684 Td /F4 9.0 Tf [(So before you download the latest episode of your favourite series or stream movies from an illegal file sharing site, )] TJ ET BT 61.016 317.695 Td /F4 9.0 Tf [(consider the consequences. There are many legal options to watch media online, from )] TJ ET 0.373 0.169 0.255 rg BT 407.174 317.695 Td /F4 9.0 Tf [(Netflix)] TJ ET 0.18 w 0 J [ ] 0 d 407.174 316.544 m 434.678 316.544 l S 0.153 0.153 0.153 rg BT 434.678 317.695 Td /F4 9.0 Tf [(to Showmax, so rather be )] TJ ET BT 61.016 306.706 Td /F4 9.0 Tf [(safe and legal.)] TJ ET BT 61.016 286.717 Td /F4 9.0 Tf [(MORE INFORMATION:)] TJ ET 0.373 0.169 0.255 rg BT 61.016 266.728 Td /F4 9.0 Tf [(How does BitTorrent and seeding work?)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 265.577 m 221.081 265.577 l S BT 61.016 246.739 Td /F4 9.0 Tf [(http://en.wikipedia.org/wiki/BitTorrent)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 245.588 m 208.067 245.588 l S 0.153 0.153 0.153 rg BT 208.067 246.739 Td /F4 9.0 Tf [()] TJ ET 0.373 0.169 0.255 rg BT 61.016 226.750 Td /F4 9.0 Tf [(http://www.bittorrent.com/help/guides/beginners-guide)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 225.599 m 276.107 225.599 l S 0.153 0.153 0.153 rg BT 61.016 206.761 Td /F4 9.0 Tf [()] TJ ET 0.592 0.592 0.592 rg 0.592 0.592 0.592 RG 305.016 197.063 m 306.516 197.063 l 305.766 196.313 l 305.766 196.313 l f 1.000 1.000 1.000 rg 1.000 1.000 1.000 RG 305.016 194.813 m 306.516 194.813 l 305.766 195.563 l 305.766 195.563 l f 306.516 197.063 m 306.516 194.813 l 305.766 195.563 l 305.766 196.313 l f 0.592 0.592 0.592 rg 0.592 0.592 0.592 RG 305.016 197.063 m 305.016 194.813 l 305.766 195.563 l 305.766 196.313 l f 0.153 0.153 0.153 rg BT 61.016 177.022 Td /F1 9.0 Tf [(Example of a warning letter:)] TJ ET BT 61.016 157.033 Td /F2 9.0 Tf [(We are writing this letter on behalf of Columbia Pictures Industries, Inc. \("Rights Holder"\) who own certain rights under )] TJ ET BT 61.016 146.044 Td /F2 9.0 Tf [(copyright law in the title White House Down.)] TJ ET BT 61.016 124.255 Td /F2 9.0 Tf [(You are receiving this notice because your Internet account was identified as having been used recently to copy and/or )] TJ ET BT 61.016 113.266 Td /F2 9.0 Tf [(distribute illegally the copyrighted motion pictures and/or television shows listed at the bottom of this notice. 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These actions include:)] TJ ET BT 61.016 727.404 Td /F2 9.0 Tf [(1. Stop downloading or uploading without authorization any motion pictures or TV shows owned or distributed by Rights )] TJ ET BT 61.016 716.415 Td /F2 9.0 Tf [(Holder; and)] TJ ET BT 61.016 705.426 Td /F2 9.0 Tf [(2. Permanently delete from your computer\(s\) all unauthorized copies you may have already made of these movies and TV )] TJ ET BT 61.016 694.437 Td /F2 9.0 Tf [(shows.)] TJ ET BT 61.016 683.448 Td /F2 9.0 Tf [(If this notice is being received by an Internet Service Provider \(ISP\), please forward the notice to the individual associated )] TJ ET BT 61.016 672.459 Td /F2 9.0 Tf [(with the activities.)] TJ ET BT 61.016 661.470 Td /F2 9.0 Tf [(The unauthorized distribution or public performance of copyrighted works constitutes copyright infringement under the )] TJ ET BT 61.016 650.481 Td /F2 9.0 Tf [(Copyright Act, Title 17 U.S Code Section 106\(3\)-\(4\). This conduct may also violate the Berne Convention for the )] TJ ET BT 61.016 639.492 Td /F2 9.0 Tf [(Protection of Literary and Artistic Works and The Universal Copyright Convention, as well as bilateral treaties with other )] TJ ET BT 61.016 628.503 Td /F2 9.0 Tf [(countries that allow for protection of Rights Holder copyrighted works even beyond U.S borders.)] TJ ET BT 61.016 617.514 Td /F2 9.0 Tf [(Below is the detail for your reference:)] TJ ET BT 61.016 606.525 Td /F2 9.0 Tf [(- ------------- Infringement Details ----------------------------------)] TJ ET BT 61.016 595.536 Td /F2 9.0 Tf [(Title: White House Down)] TJ ET BT 61.016 584.547 Td /F2 9.0 Tf [(Timestamp: 2013-09-19T23:18:28Z)] TJ ET BT 61.016 573.558 Td /F2 9.0 Tf [(IP Address: 146.232.***.**)] TJ ET BT 61.016 562.569 Td /F2 9.0 Tf [(Port: *****)] TJ ET BT 61.016 551.580 Td /F2 9.0 Tf [(Type: BitTorrent)] TJ ET BT 61.016 540.591 Td /F2 9.0 Tf [(Torrent Hash: *************************************)] TJ ET 0.592 0.592 0.592 rg 0.592 0.592 0.592 RG 305.016 530.893 m 306.516 530.893 l 305.766 530.143 l 305.766 530.143 l f 1.000 1.000 1.000 rg 1.000 1.000 1.000 RG 305.016 528.643 m 306.516 528.643 l 305.766 529.393 l 305.766 529.393 l f 306.516 530.893 m 306.516 528.643 l 305.766 529.393 l 305.766 530.143 l f 0.592 0.592 0.592 rg 0.592 0.592 0.592 RG 305.016 530.893 m 305.016 528.643 l 305.766 529.393 l 305.766 530.143 l f 0.153 0.153 0.153 rg BT 398.416 510.852 Td /F4 9.0 Tf [([SOURCE:)] TJ ET 0.373 0.169 0.255 rg BT 446.926 510.852 Td /F4 9.0 Tf [(http://mybroadband.co.za)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 446.926 509.701 m 548.482 509.701 l S 0.153 0.153 0.153 rg BT 548.482 510.852 Td /F4 9.0 Tf [(])] TJ ET BT 61.016 490.863 Td /F4 9.0 Tf [()] TJ ET BT 61.016 470.874 Td /F4 9.0 Tf [()] TJ ET 0.400 0.400 0.400 rg BT 61.016 452.385 Td /F2 9.0 Tf [(Posted in:Internet,Security,Students | Tagged:Bit Torrent,Bittorrent,Download Movies,Download Series,Seeding | With 1 )] TJ ET BT 61.016 441.396 Td /F2 9.0 Tf [(comments)] TJ ET endstream endobj 29 0 obj << /Type /Annot /Subtype /Link /A 30 0 R /Border [0 0 0] /H /I /Rect [ 446.9263 510.0196 548.4823 519.1771 ] >> endobj 30 0 obj << /Type /Action /S /URI /URI (http://mybroadband.co.za/news/internet/93817-internet-piracy-criminal-civil-penalties-in-south-africa.html) >> endobj xref 0 31 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000339 00000 n 0000000376 00000 n 0000000514 00000 n 0000000638 00000 n 0000007332 00000 n 0000007444 00000 n 0000007559 00000 n 0000007679 00000 n 0000007787 00000 n 0000007915 00000 n 0000008041 00000 n 0000008169 00000 n 0000008281 00000 n 0000008409 00000 n 0000008497 00000 n 0000008624 00000 n 0000008725 00000 n 0000008851 00000 n 0000008952 00000 n 0000009079 00000 n 0000009170 00000 n 0000009297 00000 n 0000009402 00000 n 0000026587 00000 n 0000026671 00000 n 0000030312 00000 n 0000030440 00000 n trailer << /Size 31 /Root 1 0 R /Info 5 0 R >> startxref 30598 %%EOF Internet « Informasietegnologie
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Effect of internet cable break on Stellenbosch University

Monday, January 20th, 2020

The recent internet speed problems that South Africans have been experiencing has been front page news since mid-January. How has it affected the University community?

The short answer is that in most cases, we don’t see any degradation in network performance at all. How is this possible, one may ask? The answer lies in the redundant design of our international circuits, as implemented and managed by TENET, the service provider for the tertiary education sector. When a particular network circuit is broken for some reason, like the West African cable (WACS) in the current situation, the university traffic is seamlessly re-routed via another circuit, Seacom, running along the East Africa coastline. Obviously, the risk of total network failure is enlarged by the current unavailability of WACS (and SAT3), but up to now our services remained available without a hiccup. This can be seen from the following graphs, which show constant traffic flow for the past week, 100% interface availability of the network, spare capacity available and zero network errors reported.

Other network service providers often don’t have this level of redundancy available, and may be more seriously affected. That is why ISP’s like Axxess, Afrihost and others have been struggling, and why some users might have experienced communication problems at home, or while using other networks other than the campus network. 

When will this situation normalise? The WACS cable on the coast of the Congo is currently being attended to by the cable repair ship and TENET’s estimation is repairs could be completed by 11 February.

For regular updates and information on how the repair process works, follow TENET on Twitter.

Click for larger image

TENET internet usage graphs

 

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Inetkey: the end is near

Wednesday, December 4th, 2019

On Monday, 2nd December 2019, the Council of Stellenbosch University approved the budget for 2020, which introduces a new model to provide the required funding for internet capacity for the entire university. In the past, Inetkey served as gatekeeper to keep track of individual internet usage for staff and students, to facilitate collection of the necessary funds to afford the internet service for the university community.

Will Inetkey disappear completely? Not yet.

Since January, Inetkey no longer collected usage data for billing purposes. In effect, there won’t be any charge per use anymore.

However, Inetkey serves other technical purposes, apart from funding the internet service. User identification is a basic requirement to keep track of who used how much internet, but there are also some security and auditing requirements for which the university need to collect basic information about internet traffic. So, for the time being, Inetkey will still be required to access to the internet, but without any individual charges.

Some historical facts:

Internet cost charge-out used to be common practice at most SA institutions since the 90’s. Bandwidth was a scarce resource, and universities needed to manage usage carefully to avoid service collapse and other negative experiences.

From 2000 onwards, internet bandwidth gradually became more affordable, as can be seen from rate changes since 2001. The university introduced three rates per day, A, B and C, to allow discounts during off-peak times. Eventually, the rates stabilised, and as the costs dropped, the university decided to increase available capacity regularly.

In 2001 you paid R1-50 per MB (megabytes) of internet data. Over the past 18 years this decreased to the current 2c. At the same time our internet capacity increased. In 2008 total capacity was a mere 0.4 Gbps (gigabits per second) — at the moment we’re running at 1.7 Gbps and this could increase next year. 

When will Inetkey really disappear? The remaining technical functionality of Inetkey will be migrated to other mechanisms, such as a new firewall planned to be procured in the first half of 2020. We expect the final burial of Inetkey later in 2020.

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Eduroam Visitor Access (eVA)

Wednesday, November 6th, 2019

eVA (eduroam Visitor Access) is a new service which enables higher education and research institute visitors to access the secure and trusted eduroam Wi-Fi network. As additional identity management tool, eVA is a platform where visitors who only need temporary internet access can be registered in a simple and secure manner. 

What is it? 

eVA provides a mechanism that allows authorised staff at eduroam participating institutions to sponsor a visitor and issue temporary credentials to that person for a defined period. Designated eVA admin can determine who is eligible to sponsor visitors, and how long those visitors may gain access.

How does it work?

If you are interested in using eVA to register your department’s visitors, please log a request on the ICT Partner Portal. To simplify matters, this could typically be the same contact person as for SUNid and only one person per department or division.

Note that your line manager has to approve your request before we can assign you rights. Approval can also be done on the ITC Partner Portal.

What are the benefits?

  •  No other, additional registration, for example SUNid, is necessary to use this service.
  • Ease of use. Manuals and instructions are available online.
  • Visitor rights can be managed and limited.
  • Access expires automatically after the selected set date.
  • Records can be tracked and audited.

More information on eVA.

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Internet outage: Feedback

Friday, October 4th, 2019

Early on Thursday morning we were notified by our internet provider, TENET, that there has been a break in internet connection between UWC and SUN. This caused an internet outage on the entire SU network for most of the morning.

Technicians were immediately dispatched to the site and after investigating, established that the infrastructure has been vandalised and the fibre cable cut. Maintenance then proceeded to replace the damaged equipment and restore connectivity. Unfortunately both primary and secondary links were compromised and also had to repair the backup link.

We apologise for the inconvenience and appreciate your patience. During incidents such as these please remember to follow our Twitter feed where we will post regular updates.

 

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High internet costs? Here’s why.

Monday, April 9th, 2018

Occasionally we receive enquiries regarding seemingly high Inetkey costs, especially from students. Usually, the causes are fairly straight-forward and can be easily prevented. 

It’s very difficult to say what is causing or what the source of the traffic is without actually looking at your Inetkey logs. So, to start, before contacting us about your Inetkey usage, first look at your logs on http://www.sun.ac.za/useradm and go to the [View Internet Usage] tool and under “View Type” select “Source” and select USER to refresh the display. If you take note of all the IP addresses and see if they are in fact your devices, you will get a better idea of which device is generating the traffic and at which times.

Keep in mind that Stellenbosch University has numerous times been rated as having the fastest internet in South Africa. Current speed tests show that the download speed is 95.29 MB per second and an upload speed of 58.12 MB per second. Subsequently, you can easily run up a massive Inetkey bill within minutes.

The following are a few potential causes for high Inetkey usage:

  • Windows 10 updates that cannot easily be switched off with traditional means. However, if the device is on the SU network and set up to receive updates from IT’s WSUS server, updates will be downloaded locally and not run via Inetkey.
  • Updates stopping and restarting or not completing. Windows 10 1709 Creative Update is a little under 4Gb.
  • Inetkey being left open on a device that is unattended overnight or during classes.
  • Video streaming from sites not on the firewall exception list. Watching an HD streamed movie during the day and evening can generate 3Gb of data per hour.
  • Using a laptop as a wifi hotspot for a cell phone to save on data costs.
  • Using filesharing protocols like BitTorrent. Remember that uploads and downloads both generate traffic. If you use BitTorrent you are also seeding and will also pay for someone downloading your own files.
  • Syncing files to DropBox.
  • Weak passwords allowing neighbours and friends to share internet connections from adjacent rooms.
  • Passwords being leaked to a friend or partners and then abused at a later stage.
  • Viruses or malware included in BHO that spam and generate traffic. Often compromised e-mail accounts will cause high internet usage, because InetKey and email use the same password.
  • Inetkey accounts being used on multiple devices.

If none of these seems to be causing your high Inetkey usage, you can ask Information Technology to investigate your internet usage (or issues). If you have a query send a complaint within 14 days to helpinfo@sun.ac.za. The cost of an enquiry is R200.00 per enquiry. If an error is found, the administrative fee will not be levied.

[Information supplied by David Wiles]

 

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