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These spikes were so sudden that it was impossible to detect them early enough for proactive actions. )] TJ ET BT 91.016 242.761 Td /F4 9.0 Tf [(The provisional findings are that the peaks were caused by SUNLearn assessments which had been set sub-)] TJ ET BT 91.016 231.772 Td /F4 9.0 Tf [(optimally. The findings were then used to improve the guidelines for online assessments.)] TJ ET BT 78.360 220.799 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 220.783 Td /F4 9.0 Tf [(Students on occasion had difficulties logging into SUNLearn. The support teams and support documentation have )] TJ ET BT 91.016 209.794 Td /F4 9.0 Tf [(provided temporary workarounds, but a permanent solution has since been developed.)] TJ ET BT 78.360 198.821 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 198.805 Td /F4 9.0 Tf [(Students have at times had difficulty in submitting their assessments. The 30 minutes extra time was intended to )] TJ ET BT 91.016 187.816 Td /F4 9.0 Tf [(allow for this, but many students abuse the extra time as writing time and then struggle to submit at the last minute.)] TJ ET BT 78.360 176.843 Td /F4 9.0 Tf [(5.)] TJ ET BT 91.016 176.827 Td /F4 9.0 Tf [(There are indications of fraud during the online exams. This must be further investigated.)] TJ ET BT 78.360 165.854 Td /F4 9.0 Tf [(6.)] TJ ET BT 91.016 165.838 Td /F4 9.0 Tf [(The support infrastructure and teams where not always ready to cope with the volume of support calls. 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The cloud is coming

Friday, September 26th, 2014

Within the next few months Matie students will be able to send e-mail like never before.

If you’re a regular Twitter user or sometimes wander around in the Neelsie or Library, you’ve probably seen notices referring to the “cloud”. Don’t worry, we’re not talking about the unpredictable Cape weather. On the contrary, this cloud brings good news.

Student numbers have been increasing rapidly over the past few years and with it the need for more e-mail storage space. Up till now student mail has been hosted on the university’s mail servers, but we’re starting to run out of space.

Information Technology has been investigating all the possible solutions and came to the conclusion that Office 365 would be the best choice for student e-mail.

MS Office and Microsoft operating systems are already used in student computer user areas and would integrate seamlessly with this existing technology.

With the e-mail cloud project Stellenbosch University will be entering a new phase for e-mail and although staff e-mail will also eventually be migrated, the biggest need is currently moving student e-mails.

The target date for migration is October, but we will continuously keep students updated on developments through Twitter.

A website will be made available where students can do the migration themselves and start testing the cloud platform. Students can choose when they want to migrate. Those who haven’t migrated by December, will automatically be moved by IT to Office 365 before the end of the year.

But why struggle with limited space, when you can have a whole 50 GB space to your disposal. Office 365 also offers other advantages such as storage space on OneDrive and online access to Microsoft applications like Word, Excel, etc.

If you want to stay updated on the e-mail cloud project, follow us on Twitter at @ITStellenUni or #theitcloud.

Buying a tablet: The choices

Friday, September 5th, 2014

In a previous post we looked at the advantages of tablet-based learning. This time around we’ll investigate the options available when you’re buying a tablet.

While there are many different tablets on the market, they can all be categorised according to the software platform they run. Just like a computer runs on Microsoft Windows, Mac OSX or Linux, a tablet also has a so-called operating system. In choosing a tablet, then, you have three main alternatives:[1]

  1. An iOS-based tablet:
    1. Apple iPad (starting at around R4 500 for an older iPad 2 with WiFi)
    2. Apple iPad Mini (starting at around R3 500 for a first-generation device with WiFi)
  2. An Android-based tablet:
    1. Samsung Galaxy Tab (starting at around R6 000 for an older Galaxy Tab 2 P5100 with WiFi)
    2. Samsung Galaxy Note (costing around R7 000 for a Galaxy Note N7100 with WiFi+3G)
    3. Lower-end alternatives by other companies (costing as little as R1 500)
  3. A Windows-based tablet:
    1. Lenovo and Dell tablets (starting at around R5 000)

The first two groups are by far the most popular. Although many people will argue that an iPad is better than a Samsung Galaxy Tab – or vice versa – choosing between the two is ultimately a matter of taste. However, if you own a smartphone (e.g. an iPhone or a Samsung Galaxy), it makes sense to get a tablet that runs the same software so that you can easily share dataandapps between the two.

If cost is your biggest concern, your best option will be to get a lower-end Android tablet. These tablets should be able to do most things that their Samsung big brother can do, albeit at a slower pace and without some of the enhancements that come with Samsung devices. When buying such a tablet, make sure that the battery life is good (you’ll want at least 8 hours of battery life to get through a full day of classes) and that the tablet has enough storage space (less than 16 GB will fill up rather rapidly).

For detailed specifications on available tablets, click here (downloadable pdf)

TIP: Stellenbosch University is part of the national Student Technology Programme (STP), which offers laptops and tablets at reduced prices. Take a look at their website: www.stp.ac.za. Mid-September new tablets will also be added to the list.

[1] Please note that the listed prices of tablets are merely intended as a general guideline and were current as of January 2014.

[ARTICLE BY JOHANNES JONKER]

Using a tablet for smarter learning (part 1)

Friday, August 22nd, 2014

Since tablets became mainstream in 2010, more and more students have started relying on these nifty gadgets to take their learning experience to the next level.

However, many students still are unaware or unconvinced of the advantages of tablet-based learning. In the following section, we’ll look at why exactly a tablet is a fantastic investment.

Why a tablet?

In short, there are four reasons:

1. The most obvious advantage of a tablet is the level of mobility it offers. As a student, you’ll most probably carry around at least a notepad, your prescribed books and your class notes. And, for many, a calculator, dictionary and diary/calendar are also indispensable. Carrying these items around all day long can quickly become a back-breaking burden – which is why most students simply leave their heavy books at home.

With a tablet, though, you can have all of these resources compacted into the size of an A5 notepad. No more forgetting books or notes at home – everything you need is but a few finger taps away. This is a killer feature in itself.

2. However, the true academic value of a tablet becomes evident when one looks at its potential as an in-class companion. Not only does a tablet keep everything you need at hand, it also allows you to manipulate these resources in useful ways. For example, you can add bookmarks, highlights and notes to your prescribed books and class notes while the lecturer is discussing them. You can also efficiently create rich notes of your own.

You’ll be able to combine typing and drawing on the screen to capture, for example, key points in a class discussion or diagrams and charts drawn by the lecturer. You’ll be able to neatly organise these notes in subject folders for future reference.

The biggest killer feature of a tablet in class, however, is the fact that it allows you to record what is said in class so that you can listen to these recordings while preparing for an exam. While it’s not practical to record every second of every class (because –let’s be honest –you’ll never listen to all of that again), this feature is extremely handy to record important bits of a lecturer’s explanation or a class discussion.

Lastly, a tablet also gives you quick access to handy reference material. Need to quickly look up a word’s definition or do a calculation? A tablet lets you do both at lightning speed, which means that you won’t lose track of the train of thought in class.

3. Tablets don’t only shine inside the classroom. Any student who’s had to scour stacks and stacks of paper notes to review specific content before an exam will testify to how frustrating, tedious and time-wasting this can be.

Having all of your own notes –and the slideshows or hand-outs provided by the lecturer –neatly organised on a single device, where it’s accessible with a few taps of the finger, eliminates the hassles of paper-based exam preparation and gives you more time to actually study.

4. An often-missed advantage of tablet-based learning is the fact that e-book versions of prescribed books and textbooks are usually cheaper than their print counterparts. While many books are not yet available in digital format, the savings on those that are can quickly compound to a substantial amount.

And, of course, using an e-book offers all of the advantages of digital learning, including such timesavers as being able to search for words and phrases, jump to specific pages and chapters, add multi-coloured highlights and make digital annotations.

Next time : Buying a tablet: The choices

[ARTICLE BY JOHANNES JONKER]

Advanced tips to get the most out of Zotero

Friday, June 13th, 2014

In a previous post told you more about Zotero, a powerful referencing tool. This time around, we’ll  give you a few advanced tips to get the most out of it.

GENERAL

  1. If you normally browse the internet with a browser other than Firefox (e.g. Google Chrome or Internet Explorer), it works great to use Firefox as a “research-only” browser. Disable all unnecessary add-ons and plugins and add quick links to your favourite research websites in your bookmarks toolbar. That way, when you open Firefox you’ll be able to research efficiently without distractions.

COLLECTING SOURCES

  1. If you’re browsing Google Scholar, JSTOR or something similar and both the address bar icon and the “Export” link are shown for a particular item, rather use the latter. In some cases, Zotero can’t extract the complete metadata for the item when it tries to do so automagically. In these (rare) cases, the metadata provided by the vendor (Google Scholar, JSTOR, etc.) is more accurate and so it makes more sense to use the “Export” link.
  2. Learn how to use ZotFile. This nifty Zotero add-on will allow you to store full-text PDFs of your journal articles on your hard drive. It will also allow you to send these PDFs to your tablet, letting you annotate them using your favourite PDF app. Afterwards, it pulls the annotated PDFs back into your library. This is brilliant for jotting down thoughts while you’re reading an article.

ORGANISING SOURCES

  1. The easiest way to organise your sources is by using collections. However, tags are also very handy for adding ‘statuses’ to your sources. For example, you could decide to add the tag “Started” to all the sources you’ve started reading for a particular project. When you’re finished with a particular source you could add the tag “Finished”. Also, you could indicate the quality of a source by using a tag, for example by adding tags like “Not applicable” and “Awesome”. Check out this article for help on using collections and tags.

CITING IN A DOCUMENT

  1. You can create your own citation style if, heaven forbid, none of the existing ones fits your needs. Be warned, though, that this requires a bit of technical knowledge.
  2. In Microsoft Word, create keyboard shortcuts for inserting a citation and editing a citation. This will make it even easier to insert citations while you type (literally reducing the time required to insert a citation to a few seconds). For example, you could assign CTRL+ALT+D to inserting a citation and CTRL+ALT+E to editing a citation.
LAST NOTE

The chances are that, once you start using Zotero, you will find it hard to remember how you did research without it. Apart from the short-term advantages set out above, using Zotero has the long-term advantage of letting you gradually build your own research library, ensuring a level of continuity across your different essays/articles/papers.

In conclusion, and to summarise: Zotero handles the nitty-gritty practicalities of research, letting you concentrate fully on what matters most: interpreting existing knowledge and contributing your own.

[ARTICLE BY JOHANNES JONKER]

 

Struggle to manage postgrads?

Friday, June 6th, 2014

Two weeks ago we introduced you to NAO (Postgraduate Academic Support), a web based system to help you manage postgraduate student information without too much effort.

The following questions are most often asked by staff members who are already putting NAO to good use:

  1. Why is NAO not available via my.sun.ac.za?  I am forever losing the link sent to me!
  2. Could someone please wave a magic wand and get rid of all the forms we have to complete and replace them with pre-populated ones?
  3. Could we please be notified when new functionalities are implemented in the NAO system? 

The good news is that both questions 1 and 2 will receive attention next semester and we have a solution to the problem in question 3 already.  Bits & Bytes and the  blog will be used to make information about NAO available to staff members.

As far as question 1 is concerned, a workflow process is envisaged for staff members to receive permission from their line managers to use NAO.  The reason behind the strict access is that sensitive information, necessary for the management of postgraduate students, is available via the system and your line manager knows whether you should have access or not. 

The SU auditors would need to be in the know about the outcome of the authorisation process to decide whether legislation regarding the privacy of individuals’ personal information, is complied with. They also need to know who has access and who gave permission. 

As soon as the authorisation process becomes available, staff members would be able to apply for access to NAO via my.sun.ac.za and be assigned a specific Role within the system on the basis of answers given to questions and agreed on by the line manager. 

Question 2 has been under discussion for a long time.  At the moment, much thought is given to generic forms generated and pre-populated by NAO for various purposes e.g. nomination of M and PhD candidates, nomination of Study Leaders/Supervisors and numerous other examples, which could be used by all Faculties and Departments. 

The information collected by the forms of different Faculties correspond 95% and the idea is to add the other 5% as optional extras for staff members to fill in if their areas require the information. 

Maybe the best way to get people interested in generic forms, is to gradually add prototypes to NAO and wait for users of the system to respond.  It is virtually impossible to involve  everybody personally and it is easier to comment on something more tangible than an idea. 

 We’d like to invite you to leave us comments, ideas and suggestions on this on this blog post or contact Rita de Jager. 

[ARTICLE BY:  Rita de Jager (Head: Postgraduate Academic Support, Information Technology, SU]

 

 

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