%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 15 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 17 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250716011904+00'00') /ModDate (D:20250716011904+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4494 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 91.769 521.469 654.965 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 91.769 l 565.984 91.769 l 565.984 745.984 l f 45.266 746.734 m 45.266 91.769 l 46.016 91.769 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(MICROSOFT TEAMS PERFORMANCE TIPS)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(June 07,2021)] TJ ET BT 160.079 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 174.587 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Many SU staff members have experienced lost connections during a Teams meeting or sometimes have technical glitches )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(such as poor or broken voice connections. With this short article, we provide some tips to ensure that your next Teams )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(meeting has minimum disruptions. The tips are split into three categories:)] TJ ET BT 78.360 595.469 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 595.453 Td /F4 9.0 Tf [(Good practices)] TJ ET BT 78.360 584.480 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 584.464 Td /F4 9.0 Tf [(Preparing for a trouble-free meeting)] TJ ET BT 78.360 573.491 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 573.475 Td /F4 9.0 Tf [(Steps to take if you experience a poor connection)] TJ ET BT 61.016 553.486 Td /F1 9.0 Tf [(The good practices include:)] TJ ET BT 78.360 533.513 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 533.497 Td /F4 9.0 Tf [(Regularly shut down and restart your PC at least once a day. The shut down and restart cleans the PC of )] TJ ET BT 91.016 522.508 Td /F4 9.0 Tf [(processes taking up resources. A good habit is to shut down at the end of the workday, and start fresh in the )] TJ ET BT 91.016 511.519 Td /F4 9.0 Tf [(morning.)] TJ ET BT 78.360 500.546 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 500.530 Td /F4 9.0 Tf [(Regularly run updates, ensuring that the operating system and applications are up to date. This should happen )] TJ ET BT 91.016 489.541 Td /F4 9.0 Tf [(almost automatically on University owned PCs.)] TJ ET BT 78.360 478.568 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 478.552 Td /F4 9.0 Tf [(Regularly run virus checks.)] TJ ET BT 61.016 458.563 Td /F1 9.0 Tf [(Preparing for a trouble-free meeting - especially important if you are the host or presenter for a meeting:)] TJ ET BT 78.360 438.590 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 438.574 Td /F4 9.0 Tf [(Close all unnecessary applications.)] TJ ET BT 78.360 427.601 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 427.585 Td /F4 9.0 Tf [(Test if you have sufficient Internet bandwidth available. You can do this by running an Internet bandwidth test at )] TJ ET 0.373 0.169 0.255 rg BT 91.016 416.596 Td /F4 9.0 Tf [(Speedtest by Ookla - The Global Broadband Speed Test)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 91.016 415.445 m 316.637 415.445 l S 0.153 0.153 0.153 rg BT 316.637 416.596 Td /F4 9.0 Tf [(. )] TJ ET BT 91.016 405.607 Td /F4 9.0 Tf [(For voice only and sharing images you need less than one MB/second. 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If you share your Internet with other users \(e.g. at home\), ensure that the others know and do not hog the Internet )] TJ ET BT 61.016 729.204 Td /F4 9.0 Tf [(connection. \(e.g. do not play video, stream content, run updates\).)] TJ ET BT 61.016 718.215 Td /F4 9.0 Tf [(Turn the camera off and use audio only if the speed test or PC resources tests did show limitations.)] TJ ET BT 61.016 698.226 Td /F4 9.0 Tf [(6. If you are the host or presenter and have doubts about your Internet connection, rather work from your office on campus )] TJ ET BT 61.016 687.237 Td /F4 9.0 Tf [(where you are unlikely to run into limitations. Use Ethernet \(a cable connection to your router\) rather than Wi-Fi if you have )] TJ ET BT 61.016 676.248 Td /F4 9.0 Tf [(Ethernet available.)] TJ ET BT 61.016 656.259 Td /F4 9.0 Tf [(7. Have a second device with Microsoft Teams as a standby, e.g. a mobile phone with an LTE data connection. 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Become a Microsoft pro

Wednesday, March 26th, 2014

Technology plays a crucial role in our lives. Subsequently, 50% of today’s jobs require some degree of technology skills. According to the US Bureau of labour statistics, over the next 4 years, 51% of jobs will be software related.

At the same time high youth unemployment rates are rising and to such an extent that 46% of adults aged 18 to 24 are unemployed.

The Microsoft IT Academy addresses both these issues by attempting to equip students with the IT skills they will need to have a successful career in today’s workforce. The purpose of the academy is to “help prepare students, create successful academic institutions and strengthen communities”.ms-it-academy

So what exactly is the Microsoft IT Academy?

The Academy is a complete technology education solution connecting students, teachers, staff, employers and local communities through leading-edge technology skills. It wants to connect education and the real world and provide development resources for educators and staff.

Training is done online through e-learning and is available anywhere, anytime with more than 300 eLearning courses to your disposal. Staff and students can complete courses on their own time. Although no formal classes are held, learners who complete the Microsoft exam, will receive a certificate.

So far the academy has reached 8.5 million students and educators annually. It has over 15 000 IT Academy members in over 130 countries and 1.4 million student certifications over the last 12 months.

Who qualifies for training at the Microsoft IT Academy?

Membership is open to global academic institutions including public or K-12 schools, vocational schools, junior colleges, universities, scientific/technical schools, libraries and museums. Stellenbosch University has already been registered as a Microsoft IT Academy at an annual tariff currently funded by Information Technology.

Microsoft Official Academic Course (MOAC) and lesson plans

Productivity

  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Access
  • Publisher
  • OneNote
  • Office
  • SharePoint

Computer Science

  • Learn to code
  • Software development
  • Web development
  • Microsoft .NET
  • Gaming development
  • HTML5 app development
  • Software testing

IT infrastructure

  • Windows operating system
  • Windows Server administration
  • Networking
  • Database fundamentals
  • Security

If you are interested in a course, contact our IT Service Desk at help@sun.ac.za and clearly indicate the course you are interested in, as well as you own details.

A learning path will be assigned to you and you will be informed via email as soon as it has been completed. You will also receive the necessary guidelines of how to use the online training.

 

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We’ll save you a seat!

Friday, February 14th, 2014

With 2014 well on it’s way, you’ve probably forgotten those New Year’s resolutions, haven’t you? Well, here’s your opportunity to make up for it and banish that guilt complex.

If learning a new skill was one of those forgotten resolutions, you can now  brush up on your MS Excel or MS Access skills.

IT is once again offering computer courses at both Stellenbosch and Tygerberg campuses.  For more information and instructions on how to register for any of these courses, browse to the IT SELF HELP WIKI.

 

COURSE NAME  STELLENBOSCH TYGERBERG VENUES
Typing & Digital Literacy 24-28 Febr       CTU Training Solutions, (STB)
MS Excel 2010 Basic 05-Mar   03-Apr   Admin A (STB), Gerga (TYG)
MS Word 2010 Basic 03-Mar   01-Apr   Admin A (STB), Gerga (TYG)
MS Outlook 2010 Basic 07-Mar   08-Apr   Admin A (STB), Gerga (TYG)
MS Powerpoint 2010 Basic 06-Mar   09-Apr   Admin A (STB), Gerga (TYG)
MS Access 2010 Basic 18-19 Mar   22-23 Apr   Admin A (STB), Gerga (TYG)
MS Excel 2010 Intermediate 17-Mar   08-May   Admin A (STB), Gerga (TYG)
MS Word 2010 Intermediate 10-Mar   06-May   Admin A (STB), Gerga (TYG)
MS Outlook 2010 Intermediate 13-Mar   13-May   Admin A (STB), Gerga (TYG)
MS Powerpoint 2010 Intermediate 12-Mar   14-May   Admin A (STB), Gerga (TYG)
MS Excel 2010 Advanced 14-15 Aug   12-13 Aug Admin A (STB), Gerga (TYG)
MS Project 2010 Level 1 19-20 May   21-22 May Admin A (STB), Gerga (TYG)
MS Sharepoint 2010 Level 1 Foundation 15-16 Apr       CTU Training Solutions, (STB)
MS Sharepoint 2010 Level 1 Foundation 24-25 Apr       CTU Training Solutions, (STB)
MS Sharepoint 2010 Level 1 Foundation 26-27 May       CTU Training Solutions, (STB)
MS Sharepoint 2010 Level 1 Foundation 29-30 May       CTU Training Solutions, (STB)
MS Sharepoint 2010 Level 1 Foundation 30-31 July       CTU Training Solutions, (STB)
MS Sharepoint 2010 Level 1 Foundation 21-22 Aug       CTU Training Solutions, (STB)
MS Sharepoint 2010 Level 1 Foundation 16-17 Sept       CTU Training Solutions, (STB)
MS Sharepoint 2010 Level 2 Site Administrator 26-28 Mar       CTU Training Solutions, (STB)
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Would you like lessons from Google?

Friday, November 15th, 2013

Given the fast growing MOOC phenomenon (read our article on MOOCs), Google launched an online video university recently.

Google Helpouts is an online service providing a platform for users to collaborate, share expertise and assist other users by means of live, real-time video streaming.

To use this service, you have to be a member of Google+. You will be able to access Helpouts either through your computer or tablet or by downloading the Android app for your cellphone.

Within seconds you can have a personal instructor at your disposal or when it suits you. No limits on time or location exist – you can have access to expert advice any time of day or night.

Helpout schedules a session when it suits you best and outomatically adds it to your Google calendar. An option to be reminded via sms or e-mail also exists to ensure you don’t forget your session.

Thousands of providers have already joined Helpouts and teach in a wide range of specialist fields. Experts or, as Google refers to them, “providers” can be small, medium or large companies, but also individuals.

Even you can host your popular origami class on Helpouts. Just remember, experts have to be approved by Google and need to list their qualifications, prices and schedules.

Unlike MOOCs, Google’s new service comes at a cost.

Clients pay per minute or session for a live video conversation with an expert who gives Google 20% of his fee as payment. Free sessions are also available for some companies as part of their marketing strategy

Payment is made via Google Wallet, which holds your credit card details, and you can pay per session or per minute. If you’re not satisfied with the service, Helpout  will provide you with a full refund – if you request one within 72 hours.

Do you suddenly feel the urge to learn to play guitar? Matt Gibson is waiting for you at Google Helpouts …

[SOURCE: www.iol.co.za en www.wikpedia.org]

 

 

 

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Statistica, step by step

Friday, November 15th, 2013

Statistica is a statistical and analysis software package developed in the mid 80’s by StatSoft.

This package is also used on our campus for data analysis, data mining and data visualization processes.

To optimally use everything Statistica has to offer, additional resources such as manuals, videos and tutorials can add value to user experience. For this reason we’d like to share the resources below with our Statistica users and hope it will be of some use.

1. Online, electronic manual

2. Video-series on YouTube

3. Online tutorials

4. Introduction to Statistica (pdf-format)

5. Introduction to Statistica: Graphics and macros (SVB) (pdf-format)

[SOURCE: www.wikipedia.org & www.statsoft.co.za]

 

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Information at your finger tips

Friday, November 1st, 2013

Every day we’re bombarded by an enormous amount of information, of which only a small percentage is relevant to us. It’s no wonder then that we struggle to distinguish between the useful and useless.

When it comes to IT related questions, there is indeed one central place where you can find useful answers with a simple mouse click. Whether you want to apply for a telephone line or want to know how to back up your data – all the answers can be found on IT’s selfhelp wiki. 

If you don’t feel like calling the IT Service Desk or want to wait for feedback via e-mail, save yourself some time and see if your question isn’t listed already.

Can’t find your question? Just let us know, we’ll add it and you’ll help to improve our database of information. 

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