%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 15 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 17 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250719011200+00'00') /ModDate (D:20250719011200+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4494 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 91.769 521.469 654.965 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 91.769 l 565.984 91.769 l 565.984 745.984 l f 45.266 746.734 m 45.266 91.769 l 46.016 91.769 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(MICROSOFT TEAMS PERFORMANCE TIPS)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(June 07,2021)] TJ ET BT 160.079 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 174.587 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Many SU staff members have experienced lost connections during a Teams meeting or sometimes have technical glitches )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(such as poor or broken voice connections. With this short article, we provide some tips to ensure that your next Teams )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(meeting has minimum disruptions. The tips are split into three categories:)] TJ ET BT 78.360 595.469 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 595.453 Td /F4 9.0 Tf [(Good practices)] TJ ET BT 78.360 584.480 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 584.464 Td /F4 9.0 Tf [(Preparing for a trouble-free meeting)] TJ ET BT 78.360 573.491 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 573.475 Td /F4 9.0 Tf [(Steps to take if you experience a poor connection)] TJ ET BT 61.016 553.486 Td /F1 9.0 Tf [(The good practices include:)] TJ ET BT 78.360 533.513 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 533.497 Td /F4 9.0 Tf [(Regularly shut down and restart your PC at least once a day. The shut down and restart cleans the PC of )] TJ ET BT 91.016 522.508 Td /F4 9.0 Tf [(processes taking up resources. A good habit is to shut down at the end of the workday, and start fresh in the )] TJ ET BT 91.016 511.519 Td /F4 9.0 Tf [(morning.)] TJ ET BT 78.360 500.546 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 500.530 Td /F4 9.0 Tf [(Regularly run updates, ensuring that the operating system and applications are up to date. This should happen )] TJ ET BT 91.016 489.541 Td /F4 9.0 Tf [(almost automatically on University owned PCs.)] TJ ET BT 78.360 478.568 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 478.552 Td /F4 9.0 Tf [(Regularly run virus checks.)] TJ ET BT 61.016 458.563 Td /F1 9.0 Tf [(Preparing for a trouble-free meeting - especially important if you are the host or presenter for a meeting:)] TJ ET BT 78.360 438.590 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 438.574 Td /F4 9.0 Tf [(Close all unnecessary applications.)] TJ ET BT 78.360 427.601 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 427.585 Td /F4 9.0 Tf [(Test if you have sufficient Internet bandwidth available. You can do this by running an Internet bandwidth test at )] TJ ET 0.373 0.169 0.255 rg BT 91.016 416.596 Td /F4 9.0 Tf [(Speedtest by Ookla - The Global Broadband Speed Test)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 91.016 415.445 m 316.637 415.445 l S 0.153 0.153 0.153 rg BT 316.637 416.596 Td /F4 9.0 Tf [(. )] TJ ET BT 91.016 405.607 Td /F4 9.0 Tf [(For voice only and sharing images you need less than one MB/second. 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If you share your Internet with other users \(e.g. at home\), ensure that the others know and do not hog the Internet )] TJ ET BT 61.016 729.204 Td /F4 9.0 Tf [(connection. \(e.g. do not play video, stream content, run updates\).)] TJ ET BT 61.016 718.215 Td /F4 9.0 Tf [(Turn the camera off and use audio only if the speed test or PC resources tests did show limitations.)] TJ ET BT 61.016 698.226 Td /F4 9.0 Tf [(6. If you are the host or presenter and have doubts about your Internet connection, rather work from your office on campus )] TJ ET BT 61.016 687.237 Td /F4 9.0 Tf [(where you are unlikely to run into limitations. Use Ethernet \(a cable connection to your router\) rather than Wi-Fi if you have )] TJ ET BT 61.016 676.248 Td /F4 9.0 Tf [(Ethernet available.)] TJ ET BT 61.016 656.259 Td /F4 9.0 Tf [(7. Have a second device with Microsoft Teams as a standby, e.g. a mobile phone with an LTE data connection. Practice )] TJ ET BT 61.016 645.270 Td /F4 9.0 Tf [(switching devices so that you are familiar with how it works before you host a meeting.)] TJ ET BT 61.016 625.281 Td /F1 9.0 Tf [(Steps to take if you experience a poor connection:)] TJ ET BT 78.360 605.308 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 605.292 Td /F4 9.0 Tf [(Turn the camera off if it was on.)] TJ ET BT 78.360 594.319 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 594.303 Td /F4 9.0 Tf [(Turn off incoming video: \(last item under the three dots menu\).)] TJ ET BT 91.016 583.314 Td /F4 9.0 Tf [(You will still be able to see shared screens and comments.)] TJ ET q 129.000 0 0 225.000 61.016 347.116 cm /I2 Do Q BT 61.016 329.325 Td /F4 9.0 Tf [(3. Switch to another device as a last resort, for example MS Teams on your mobile phone or tablet.)] TJ ET 0.400 0.400 0.400 rg BT 61.016 310.836 Td /F2 9.0 Tf [(Posted in:Communication,News,Tips,Training | | With 0 comments)] TJ ET endstream endobj 17 0 obj << /Type /XObject /Subtype /Image /Width 172 /Height 300 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 5993>> stream JFIFC    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$,A!12AQqSa"BRTs#35$bdr/!RSaQ12"4qr ?_+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?tLaa|6 oSAUG^٭v/5"慲N sV#A +q0(**gm7AH\H%̈́b4:Y*HACn:6At66 y hN\O nj>0bsAp#RCAa-1Ҙ!PW-p b"5-El킖 g1;Y  S YصM,Un~b[셁TWxӖ5aËEqJ+ #|p1͍\Xf-P3l7>S("b5l*HhZoѓhh@A?d{M>j1)`Jw׺ ssAUTSF衒B? öow:q fg - eߴ>kejP3 hus|o;~~~gUgΨ#:x3Ψ#:x3 44V=^7c9X]n=kq>OhSk4(1lF6- Xn T uf])RXwL|iP>](Z-?뿖euO2:AQ6xKA`qm=M~8br5*Xf5-K)a|I&RHXVLRKRȡnc,ִo"=i p͐0Y ; RL2,DNas.z}Īil5C$AMPˇTy85n4">k@P.zM|gYh,pds8-ptd\~Md$-6sÿ(=Jχ,=؃U6: qsXIԒY _*/_Ոÿ WbU|⪺vHME *A s[@O@N&RN GL/xNam 'Xmo5"[l9]s-= @@@@@@@@A"ݐzL#>r|,wn(8 ZؕMa1<ۃm,èZsqjuU3PGFvmk|AA)o`.}ݐyr$Qq {IkID5Ťn ؄:i^,^P4A!#=\PhoPa.7vAjبC\yZna&k^#IIS[쑄͙\ }Z)RSX+l ٚ#lli (`^o٦bX%11f /F6A=< @G潷t+j~ZIIC43"q$w}R @@@@@@@@A"ݐ^3((ڴt: MVWAN4BG{\0mA} sh'~v1౥m6c-Emqq{ sch..`IQg1`8PN56$=ѽiA A(˅4A 6a\mmG1zbUtՎg2ļoz j :S}AvUfX o ?iq8ev_6kr: I`2: QQ%TO3I![yAcܠ \ntJ2i㨖ϙlQn@믶O l*,ѯ˥0 *f103Fc뛑˒ > G8/ 68_K{ČF3Sw\:| v |kc " A(&[ub5fbbbbbboPa.7vAwAM_l8(Pê<䴍htf:W2wN\B=WM$C3_h+HwdG312Ge#ˋr71mPZ\Ѽ@Tr$QqKE笧|ulC~]jmƫ1s쑍6#3r\MDp)!vakuid;A CۂC@XCl~k4K ?hFXn] r A(^BBBBBBBBBBB A(kjYl6N#H&/avA4pAq&ɲ107}۽kHctcs;RԏVTucܠ \n L$\I$rNAE` @@@dacܠ \nIMP:ZgJK-A,f1qQM |Qr'oAhgfY=-fm7)$^j:x^*=ο>V%M,2C9 8ZZWgMaÙ$7yc7 {>3z@Ѿ L{ }Kd8X|q"s^6 Sb%ϩN` @I НU |,(3kCA[Oq~H*V? 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Take the short-cut

Friday, April 20th, 2012

Some days there’s just not enough time to do things the long way. So to make sure you don’t unnecessarily waste time, we found some keyboard short-cuts for your browser that might make your life a little bit easier (and faster!)

(short-cuts  courtesy of www.iafrica.com)

Open a new tab

Ctrl + T

Close a new tab

Ctrl + W

Switch tabs

Ctrl + Tab, Ctrl + Shift + Tab

Open link in new tab

Ctrl + left click, mousewheel click

Open last closed tab

Ctrl + Shift + T

Open tab in Incognito/Stealth mode

Ctrl + Shift + N

Scroll horizontally

Shift + mousewheel up or down

Increase/Decrease font size

Ctrl + mousewheel up or down

Save bookmark

Ctrl + D

Jump to next text field/box

Tab, Shift + Tab

Copy, Cut, Paste text

Ctrl + C, Ctrl + X, Ctrl + V

View browsing history

Ctrl + H

Download link

Ctrl + left mouse click

Reload page

F5

Go to homepage

Alt + Home

Open Chrome task manager

Shift + Escape

Jump to address bar

Ctrl + L

Go to beginning, end of page

Home, End

Stop webpage loading

Esc

Activate full-screen mode

F11

Show downloads page

Ctrl + J

Find word/phrase in page

Ctrl + F
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Want to show your computer who’s boss?

Friday, March 9th, 2012

Are you tired of being intimidated by your pc? On the verge of developing fullblown cyberphobia? No need to panic – we have some excellent remedies available.

Information Technology will once again be providing free training in various fields from March till December to all SU staff. More information on registration and the various courses offered can be found on the IT wiki.

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Change your Outlook

Friday, March 9th, 2012

Do you often feel as if your Outlook is taking more time out of your workday than it should? You can make Outlook work for you instead of against you by making a few small changes.

Do you also make these 5 time wasting mistakes in Outlook?

Mistake 1: You receive an e-mail and want to send your friend just one paragraph of the mail.  You highlight the text, copy it, create a new message and paste it into the new message.  Or you forward the email and then delete everything you do not want to send.

Mistake 2:  To create a new appointment you double-click the beginning time in your Calendar, type in the details and select the start and end times from the drop-down list and then click “Save and Close”.

Mistake 3: When you switch on Outlook, the first screen you see is your Inbox. You get seduced into doing your email for the next 30 minutes and forget an important meeting.

Mistake 4: You are working in your Calendar and want to create and send a new email. You click on “Mail” en then “New Email”.

Mistake 5: You read a new e-mail and then leave it in the Inbox “for now” and change it to “Mark as unread” to remind you that something still needs to be done about it.

If you also make these 5 mistakes, it is an indication that you could be wasting as much as 3 weeks every year because you are using Outlook inefficiently.

Most people use Outlook only for email and meeting management – and they never get to use it as a productivity tool that can save them up to 40 minutes every single day.  They dabble with Contacts and Tasks, but skip Notes, Journal, and Discussion Notes.

To learn how to make the most of your day with the help of Outlook, enrol for our new 5 hour Outlook Productivity workshop.   You will also get a time proven system for managing your everyday workflow more efficiently.

For more information on this workshop, contact email itkursus@sun.ac.za, read more on the wiki or contact the IT Service Desk at 808 4367.

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