%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 15 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 17 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250717192533+00'00') /ModDate (D:20250717192533+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 4494 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 91.769 521.469 654.965 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 91.769 l 565.984 91.769 l 565.984 745.984 l f 45.266 746.734 m 45.266 91.769 l 46.016 91.769 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(MICROSOFT TEAMS PERFORMANCE TIPS)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(June 07,2021)] TJ ET BT 160.079 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 174.587 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Many SU staff members have experienced lost connections during a Teams meeting or sometimes have technical glitches )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(such as poor or broken voice connections. With this short article, we provide some tips to ensure that your next Teams )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(meeting has minimum disruptions. The tips are split into three categories:)] TJ ET BT 78.360 595.469 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 595.453 Td /F4 9.0 Tf [(Good practices)] TJ ET BT 78.360 584.480 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 584.464 Td /F4 9.0 Tf [(Preparing for a trouble-free meeting)] TJ ET BT 78.360 573.491 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 573.475 Td /F4 9.0 Tf [(Steps to take if you experience a poor connection)] TJ ET BT 61.016 553.486 Td /F1 9.0 Tf [(The good practices include:)] TJ ET BT 78.360 533.513 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 533.497 Td /F4 9.0 Tf [(Regularly shut down and restart your PC at least once a day. The shut down and restart cleans the PC of )] TJ ET BT 91.016 522.508 Td /F4 9.0 Tf [(processes taking up resources. A good habit is to shut down at the end of the workday, and start fresh in the )] TJ ET BT 91.016 511.519 Td /F4 9.0 Tf [(morning.)] TJ ET BT 78.360 500.546 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 500.530 Td /F4 9.0 Tf [(Regularly run updates, ensuring that the operating system and applications are up to date. This should happen )] TJ ET BT 91.016 489.541 Td /F4 9.0 Tf [(almost automatically on University owned PCs.)] TJ ET BT 78.360 478.568 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 478.552 Td /F4 9.0 Tf [(Regularly run virus checks.)] TJ ET BT 61.016 458.563 Td /F1 9.0 Tf [(Preparing for a trouble-free meeting - especially important if you are the host or presenter for a meeting:)] TJ ET BT 78.360 438.590 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 438.574 Td /F4 9.0 Tf [(Close all unnecessary applications.)] TJ ET BT 78.360 427.601 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 427.585 Td /F4 9.0 Tf [(Test if you have sufficient Internet bandwidth available. You can do this by running an Internet bandwidth test at )] TJ ET 0.373 0.169 0.255 rg BT 91.016 416.596 Td /F4 9.0 Tf [(Speedtest by Ookla - The Global Broadband Speed Test)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 91.016 415.445 m 316.637 415.445 l S 0.153 0.153 0.153 rg BT 316.637 416.596 Td /F4 9.0 Tf [(. )] TJ ET BT 91.016 405.607 Td /F4 9.0 Tf [(For voice only and sharing images you need less than one MB/second. 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If you share your Internet with other users \(e.g. at home\), ensure that the others know and do not hog the Internet )] TJ ET BT 61.016 729.204 Td /F4 9.0 Tf [(connection. \(e.g. do not play video, stream content, run updates\).)] TJ ET BT 61.016 718.215 Td /F4 9.0 Tf [(Turn the camera off and use audio only if the speed test or PC resources tests did show limitations.)] TJ ET BT 61.016 698.226 Td /F4 9.0 Tf [(6. If you are the host or presenter and have doubts about your Internet connection, rather work from your office on campus )] TJ ET BT 61.016 687.237 Td /F4 9.0 Tf [(where you are unlikely to run into limitations. Use Ethernet \(a cable connection to your router\) rather than Wi-Fi if you have )] TJ ET BT 61.016 676.248 Td /F4 9.0 Tf [(Ethernet available.)] TJ ET BT 61.016 656.259 Td /F4 9.0 Tf [(7. Have a second device with Microsoft Teams as a standby, e.g. a mobile phone with an LTE data connection. 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Switch to another device as a last resort, for example MS Teams on your mobile phone or tablet.)] TJ ET 0.400 0.400 0.400 rg BT 61.016 310.836 Td /F2 9.0 Tf [(Posted in:Communication,News,Tips,Training | | With 0 comments)] TJ ET endstream endobj 17 0 obj << /Type /XObject /Subtype /Image /Width 172 /Height 300 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 5993>> stream JFIFC    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$,A!12AQqSa"BRTs#35$bdr/!RSaQ12"4qr ?_+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?+?tLaa|6 oSAUG^٭v/5"慲N sV#A +q0(**gm7AH\H%̈́b4:Y*HACn:6At66 y hN\O nj>0bsAp#RCAa-1Ҙ!PW-p b"5-El킖 g1;Y  S YصM,Un~b[셁TWxӖ5aËEqJ+ #|p1͍\Xf-P3l7>S("b5l*HhZoѓhh@A?d{M>j1)`Jw׺ ssAUTSF衒B? öow:q fg - eߴ>kejP3 hus|o;~~~gUgΨ#:x3Ψ#:x3 44V=^7c9X]n=kq>OhSk4(1lF6- Xn T uf])RXwL|iP>](Z-?뿖euO2:AQ6xKA`qm=M~8br5*Xf5-K)a|I&RHXVLRKRȡnc,ִo"=i p͐0Y ; RL2,DNas.z}Īil5C$AMPˇTy85n4">k@P.zM|gYh,pds8-ptd\~Md$-6sÿ(=Jχ,=؃U6: qsXIԒY _*/_Ոÿ WbU|⪺vHME *A s[@O@N&RN GL/xNam 'Xmo5"[l9]s-= @@@@@@@@A"ݐzL#>r|,wn(8 ZؕMa1<ۃm,èZsqjuU3PGFvmk|AA)o`.}ݐyr$Qq {IkID5Ťn ؄:i^,^P4A!#=\PhoPa.7vAjبC\yZna&k^#IIS[쑄͙\ }Z)RSX+l ٚ#lli (`^o٦bX%11f /F6A=< @G潷t+j~ZIIC43"q$w}R @@@@@@@@A"ݐ^3((ڴt: MVWAN4BG{\0mA} sh'~v1౥m6c-Emqq{ sch..`IQg1`8PN56$=ѽiA A(˅4A 6a\mmG1zbUtՎg2ļoz j :S}AvUfX o ?iq8ev_6kr: I`2: QQ%TO3I![yAcܠ \ntJ2i㨖ϙlQn@믶O l*,ѯ˥0 *f103Fc뛑˒ > G8/ 68_K{ČF3Sw\:| v |kc " A(&[ub5fbbbbbboPa.7vAwAM_l8(Pê<䴍htf:W2wN\B=WM$C3_h+HwdG312Ge#ˋr71mPZ\Ѽ@Tr$QqKE笧|ulC~]jmƫ1s쑍6#3r\MDp)!vakuid;A CۂC@XCl~k4K ?hFXn] r A(^BBBBBBBBBBB A(kjYl6N#H&/avA4pAq&ɲ107}۽kHctcs;RԏVTucܠ \n L$\I$rNAE` @@@dacܠ \nIMP:ZgJK-A,f1qQM |Qr'oAhgfY=-fm7)$^j:x^*=ο>V%M,2C9 8ZZWgMaÙ$7yc7 {>3z@Ѿ L{ }Kd8X|q"s^6 Sb%ϩN` @I НU |,(3kCA[Oq~H*V? 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Want to enroll for a course, but don’t know how?

Friday, August 16th, 2013

As you know by now, IT offers various courses for free – all you have to do is enroll. But does the sight of the online registration fill you with dread and in the end you give up and just call the IT Service desk?

Don’t panic, we’ll show you step-by-step how to survive this relatively painless procedure.

STEP 1

Go to the staff portal –  my.sun.ac.za

STEP 2

Click on SUN-e-HR.

STEP 3

Log in with your SU username and password.

Pic4

STEP 4

Click on Training and Development and then Learner Home.

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STEP 5

Click on Catalog and select Information Technology

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STEP 6

Select your course

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For more information on our courses, click here.

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Posted in Training | Comments Off on Want to enroll for a course, but don’t know how?

Moodle takes over from Vista & Blackboard

Friday, May 24th, 2013

From 2014 Stellenbosch University’s electronic learning management system will switch from Vista and Blackboard to Moodle, an  open source eLearning system. The switch to another system was necessitated from a change in the University’s strategy and shortcomings in the existing system that could not be corrected. The decision was based on a thorough investigation. Henceforth Moodle will be the standard eLearning system of the University.

A task team (Johann Kistner, drs Antoinette van der Merwe & JP Bosman and ms Marinda van Rooyen) facilitated the evaluation, including consulations with academic, administrative and support services staff. The success of systems, as well as the scale on which they were used by other universities, were also looked at. In the end a decision was made based on a set of predefined, weighed criteria. The following was taken into account:

  1. Off-campus access to the system must be reliable, because of the significant growth in the use of e-Learning Technology from outside campus:  service courses,      postgraduate modules, and students working from their homes.
  2. A reliable assessment component, because e-assessment is increasingly  used.
  3. A mobile interface that works on all equipment, due to the huge increase in the use of mobile devices (phones, tablets, laptops) to access the learning        management system.
  4. An accurate tracking system, because the tracking of students’ progress are critical for student success.
  5. Off-line functionality, which is very important in the (South) African context. The system must provide for students learning materials and other information to easily sync to their devices while on campus or via the network, and then to work at home without having to be online all the time.
  6. A more flexible licensing model, because community involvement and working with schools and other universities, especially on the African continent (e.g. in the CHEC courses and schools support) means that restrictive license agreements is not sustainable.

On a practical level this means that Moodle will be used for all modules from January and Vista and Blackboard will only be available for 2013 modules until March 2014. (until after the  last exam opportunity)

The short time span before implementation is planned presents substantial challenges for lecturers to migrate information in time and also for IT to ensure that servers are ready for the change. The project is currently being defined and the team is sticking to a tight time line to ensure that this goal will be achieved.

More information will also be communicated in future editions of Bits & Bytes.

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Posted in Research, Students, Training | 4 Comments »

Turnitin clips plagiarism’s wings

Friday, May 24th, 2013

Academic work at a university entails that the student be exposed to the ideas, written material and other intellectual and creative material of others. The intention with academic studies is precisely that the ideas of both the lecturers and the students will be shaped and polished by others. At the same time, students ought to go further than what was devised, written and created by others; he or she should critically evaluate it, provide new and original input or syntheses, and apply these to contemporary and local studies of problems. This is where academic activity becomes satisfying at university level.

Naturally, lecturers can only evaluate the contribution of their students if the contributions of others are clearly distinguished. This takes place through acknowledged systems or the process of acknowledgement and referencing. If these conventions are not adhered to and the required recognition is not given, the basis of the academic work at a university is undermined. Plagiarism is committed when someone else’s work (words, ideas, creations) are taken over and passed off as the writer’s own.

The university uses Turnitin to test plagiarism. Turnitin integrates with the Learning Management System (Webstudies or Ematies). (See more information below) Assignment links are created within the LMS which students use to upload their assignments to. The assignments submitted by students are stored in a database used to check for plagiarism. This prevents one student from using another student’s paper, by identifying matching text between papers. Assignments are also be checked against web pages, books, newspapers and available journals on the net.

The University aims to ensure that mechanisms are in place that will enable lecturers to promote academic integrity and to eliminate plagiarism. The most successful approaches to dealing with student instances of plagiarism allow for a ‘developmental approach’, which implies that cases of plagiarism – with the exception of serious cases – be used as opportunities to instruct the guilty persons as to what is expected and how to handle information. In addition, such a student could be directed to redo the assignment.

For more information on the university’s the Interim Guidelines for dealing with Plagiarism, please visit the CTL website: http://stbweb02.stb.sun.ac.za/ctl/policies.html

Article compilied from the Interim approach to dealing with plagiarism policy by Marinda van Rooyen

 TURNITIN/WebStudies official website

TURNITIN Logon problems & Help

–          If you can’t log in to WebSTudies or Blackboard, Go to www.sun.ac.za/useradm  and change your password.

–          Any other WebSTudies or Blackboard related queries (modules not showing etc.), send an e-mail to WebStudies or Samuel Morris or
call+27(0)21 808-2443

 

 

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Posted in Research, Students, Training | 1 Comment »

MS Project for a more organised office

Friday, March 8th, 2013

Does a large portion of your day consist of managing projects and seeing to it that everything runs smoothly? Whether you are a project manager or just closely involved with projects within your department, MS Project could make your task easier.

Microsoft Project (MSP, MSOP or WinProj) is a project management software program, developed and sold by Microsoft, which is designed to assist a project manager in developing aplan, assigning resources to tasks, tracking progress, managing the budget, and analyzing workloads. (SOURCE: Wikipedia)

Information Technology offers free MS Project 2010 Level 1 and 2 courses to staff.  But you’ll have to jump at the opportunity!  

Only two dates are available – 

Microsoft Project Level 1: Stellenbosch –  19 & 20 March

Microsoft Project Level 2: Stellenbosch – 8 & 9 April

 

COURSE INFORMATION
MS Project Level 1

Getting started with Microsoft Project

Creating a Project Plan

Managing Tasks in a Project Plan

Managing Resources in a Project Plan

Finalising a project Plan
   
Ms Project Level 2

Exchanging Project Plan Data with Other Applications

Updating a Project Plan

Managing Project Costs

Reporting Project Data Visually

Reusing Project Plan Information

Enrolling can be done online by signing on at the staff portal and selecting the SUN-e-HR option. E-mail us at itkursus@sun.ac.za for more information. See IT’s selfhelp-wiki for more information.

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Posted in General, Training | 4 Comments »

Free training opportunities for aspiring IT-experts

Wednesday, December 12th, 2012

Microsoft recently announced a training sponsorship for SU staff and their children. CTU Training Solutions, the company currently responsible for training staff, approached Stellenbosch University as one of their three biggest clients, with this offer.

Applicants will have to be able to attend classes every morning for the first year or after hours. Someone from a non-IT environment will still be able to do the course, but have to occupy an IT position in the second year where the information learnt in the first year will be applied on a practical level. During the second year, Microsoft will review the student’s performance.

Children of SU staff are also eligible to complete these courses. Please take note that certain conditions apply. The offer is particularly applicable to staff whose children completed their matric, but do not have the financial means to study further. Disadvantaged and disabled applicants, as well as applicants from households with a single income or single parent will be given preference. Applicants may also be required to submit a written motivation as to why they would qualify for the funding.

The only two requirements are that either the parents or company pay R2000-00 per month for the child’s travel and living expenses and he/she completes and internship during the second year. CTU will assist the student with the placement of interns at an appropriate company.

These courses generally run at a cost of R40 000, which makes this sponsorship a wonderful opportunity for any aspiring IT experts.

Please direct your applications for funded learning to:

Petro Uys by sending an email to:            puys@sun.ac.za

We shall inform applicants of the outcome of their respective application on Friday 11 January 2012.

More information ….

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Posted in General, Training | 3 Comments »

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