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The end of Windows 7

Sunday, August 4th, 2019

After 10 years support Windows 7 is coming to an end on 14 January 2020.

How does this affect you? 

After January 14 your PC will no longer receive security updates or technical support from Microsoft. Subsequently your PC will pose a threat to the university’s network and we will have to remove it from the network for security reasons. This also means that you data will be unprotected and you could potentially have no acess to the network (in other words, no internet, email, etc.).

Therefore, if your PC is still running on Windows 7 or Windows 8.1 you will have to upgrade to Windows 10, an operating system which can provide the latest security updates to keep your data safe, before the end of the year. You can read more on Microsoft software’s life cycle on their site.

Upgrades from Windows 7 & 8.1 to Windows 10 will be free for staff. To request this upgrade, please log a request on the ICT Partner Portal (Select Get Desktop/laptop support) before the end of October. Please include the following information in the request:

  • the computer’s asset number
  • contact number
  • building name
  • room number

As the computer’s specifications have been checked, a request will be logged on our ICT Partner Portal and you will automatically receive an email. If any other actions are needed, an IT technician will also contact you.

Older equipment may need components for the upgrade and this will be for the account of the department. There might also be a possibility that very old equipment will not be able to be upgraded due to hardware limitations. 

IT will do the following without charge:

  1. Upgrade the operating system from Windows 7 & 8.1 to Windows 10
  2. Work related data will be backed up to OneDrive

You will have to pay for:

  1. Backups of all data.
  2. Hardware components necessary for the upgrade to Windows 10

If IT is requested to backup data, the cost will be as follow:

Less than 15GB – R1230-00
More than 15GB – R2120-00

Relevant articles on the end of Windows 7:

Phishing attempt from sun accounts

Tuesday, July 16th, 2019

Staff and students are still falling for this phishing scam, so please be alert when receiving ANY emails from a sun account regarding the request for a quote.

An email with the subject “RFQ” which appears to be from a sun email address was sent to staff and students. The email asks you to click on a link to view a request for a quotation. (also see image below)

This is not a legitimate email, but a phishing attempt from a compromised staff account.

Never provide any personal information by means of email. By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

If you clicked on the link in this phishing email, immediately change your password on For enquiries contact the IT Service Desk by logging a request or calling 808 4367. More information on phishing is available on our blog and Twitter.


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