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It is )] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(certified against the internationally recognised information security standards, but you are still responsible for using it in a )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(safe and secure way.)] TJ ET BT 61.016 575.464 Td /F1 9.0 Tf [(Why use OneDrive for Business?)] TJ ET 0.153 0.153 0.153 RG 85.866 558.291 m 85.866 558.703 85.696 559.113 85.404 559.405 c 85.113 559.696 84.703 559.866 84.291 559.866 c 83.878 559.866 83.469 559.696 83.177 559.405 c 82.885 559.113 82.716 558.703 82.716 558.291 c 82.716 557.879 82.885 557.469 83.177 557.177 c 83.469 556.886 83.878 556.716 84.291 556.716 c 84.703 556.716 85.113 556.886 85.404 557.177 c 85.696 557.469 85.866 557.879 85.866 558.291 c f BT 91.016 555.475 Td /F4 9.0 Tf [(It provides 5TB of cloud storage space for each staff member and student. This means you have ample space to )] TJ ET BT 91.016 544.486 Td /F4 9.0 Tf [(store your documents)] TJ ET 85.866 536.313 m 85.866 536.725 85.696 537.135 85.404 537.427 c 85.113 537.718 84.703 537.888 84.291 537.888 c 83.878 537.888 83.469 537.718 83.177 537.427 c 82.885 537.135 82.716 536.725 82.716 536.313 c 82.716 535.901 82.885 535.491 83.177 535.199 c 83.469 534.908 83.878 534.738 84.291 534.738 c 84.703 534.738 85.113 534.908 85.404 535.199 c 85.696 535.491 85.866 535.901 85.866 536.313 c f BT 91.016 533.497 Td /F4 9.0 Tf [(Your data will always be available from anywhere, anytime, on any device with an internet connection)] TJ ET 85.866 525.324 m 85.866 525.736 85.696 526.146 85.404 526.438 c 85.113 526.729 84.703 526.899 84.291 526.899 c 83.878 526.899 83.469 526.729 83.177 526.438 c 82.885 526.146 82.716 525.736 82.716 525.324 c 82.716 524.912 82.885 524.502 83.177 524.210 c 83.469 523.919 83.878 523.749 84.291 523.749 c 84.703 523.749 85.113 523.919 85.404 524.210 c 85.696 524.502 85.866 524.912 85.866 525.324 c f BT 91.016 522.508 Td /F4 9.0 Tf [(Your documents will also be backed up and safe if you have problems with your device's hardware or if it gets lost )] TJ ET BT 91.016 511.519 Td /F4 9.0 Tf [(or stolen.)] TJ ET BT 61.016 491.530 Td /F1 9.0 Tf [(How do I access OneDrive for Business?)] TJ ET BT 61.016 471.541 Td /F4 9.0 Tf [(All staff automatically has access to OneDrive and can be accessed in the following ways:)] TJ ET 85.866 454.368 m 85.866 454.780 85.696 455.190 85.404 455.482 c 85.113 455.773 84.703 455.943 84.291 455.943 c 83.878 455.943 83.469 455.773 83.177 455.482 c 82.885 455.190 82.716 454.780 82.716 454.368 c 82.716 453.956 82.885 453.546 83.177 453.254 c 83.469 452.963 83.878 452.793 84.291 452.793 c 84.703 452.793 85.113 452.963 85.404 453.254 c 85.696 453.546 85.866 453.956 85.866 454.368 c f BT 91.016 451.552 Td /F4 9.0 Tf [(OneDrive desktop application)] TJ ET BT 61.016 431.563 Td /F4 9.0 Tf [(If you dont have access to the OneDrive for Business application, you can download it here:)] TJ ET 0.373 0.169 0.255 rg BT 430.700 431.563 Td /F4 9.0 Tf [(https://microsoft.com/en-)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 430.700 430.412 m 529.232 430.412 l S BT 61.016 420.574 Td /F4 9.0 Tf [(za/microsoft-365/onedrive/download.)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 419.423 m 208.076 419.423 l S 0.153 0.153 0.153 rg 0.153 0.153 0.153 RG 85.866 403.401 m 85.866 403.813 85.696 404.223 85.404 404.515 c 85.113 404.806 84.703 404.976 84.291 404.976 c 83.878 404.976 83.469 404.806 83.177 404.515 c 82.885 404.223 82.716 403.813 82.716 403.401 c 82.716 402.989 82.885 402.579 83.177 402.287 c 83.469 401.996 83.878 401.826 84.291 401.826 c 84.703 401.826 85.113 401.996 85.404 402.287 c 85.696 402.579 85.866 402.989 85.866 403.401 c f BT 91.016 400.585 Td /F4 9.0 Tf [(Web Interface)] TJ ET BT 61.016 380.596 Td /F4 9.0 Tf [(Log on to)] TJ ET 0.373 0.169 0.255 rg BT 101.048 380.596 Td /F4 9.0 Tf [(Office365 with your email address and password.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 101.048 379.445 m 297.626 379.445 l S 0.153 0.153 0.153 rg 0.153 0.153 0.153 RG 85.866 363.423 m 85.866 363.835 85.696 364.245 85.404 364.537 c 85.113 364.828 84.703 364.998 84.291 364.998 c 83.878 364.998 83.469 364.828 83.177 364.537 c 82.885 364.245 82.716 363.835 82.716 363.423 c 82.716 363.011 82.885 362.601 83.177 362.309 c 83.469 362.018 83.878 361.848 84.291 361.848 c 84.703 361.848 85.113 362.018 85.404 362.309 c 85.696 362.601 85.866 363.011 85.866 363.423 c f BT 91.016 360.607 Td /F4 9.0 Tf [(OneDrive is also accessible via )] TJ ET 0.373 0.169 0.255 rg BT 218.051 360.607 Td /F4 9.0 Tf [(my.sun )] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 218.051 359.456 m 249.560 359.456 l S 0.153 0.153 0.153 rg BT 249.560 360.607 Td /F4 9.0 Tf [(by clicking on the Office365 link or searching for Office365 in the search )] TJ ET BT 91.016 349.618 Td /F4 9.0 Tf [(field.)] TJ ET BT 61.016 329.629 Td /F1 9.0 Tf [(What if I have been using OneDrive personal, Dropbox and other cloud storage options?)] TJ ET BT 61.016 309.640 Td /F4 9.0 Tf [(You can keep on using them, but it is very important that you only use these storage options for your personal data.)] TJ ET BT 61.016 289.651 Td /F4 9.0 Tf [(OneDrive for Business and SharePoint online areavailable under the US MS Licence agreement for storage and sharing )] TJ ET BT 61.016 278.662 Td /F4 9.0 Tf [(of institutional data. 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SU )] TJ ET BT 91.016 216.706 Td /F4 9.0 Tf [(copyright agreements do not extend to storing of documents protected under the copyright law on OneDrive for )] TJ ET BT 91.016 205.717 Td /F4 9.0 Tf [(business or any other public store space.)] TJ ET 85.866 197.544 m 85.866 197.956 85.696 198.366 85.404 198.658 c 85.113 198.949 84.703 199.119 84.291 199.119 c 83.878 199.119 83.469 198.949 83.177 198.658 c 82.885 198.366 82.716 197.956 82.716 197.544 c 82.716 197.132 82.885 196.722 83.177 196.430 c 83.469 196.139 83.878 195.969 84.291 195.969 c 84.703 195.969 85.113 196.139 85.404 196.430 c 85.696 196.722 85.866 197.132 85.866 197.544 c f BT 91.016 194.728 Td /F4 9.0 Tf [(You are entirely responsible for your own information. 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Telkom data deals for staff introduced

Wednesday, February 26th, 2014

A few weeks back we told you about a newly launched promotion by Cell C where staff and students could buy data packages at a special price.

The Cell C offer has come and gone, but luckily Telkom has their own one on offer. For R99-00 per month you can now get 6 gigs  of data and this offer is open to staff as well. (Don’t be deceived by the ad!)

Read more about this offer.

Download the mobile Inetkey application

Friday, February 14th, 2014

With the growing amount of mobile applications used on a daily basis, a need arose for a simple, effective Inetkey application that can be used on all devices and platforms – including Android, iOS, Blackberry and Windows.

After extensive testing on most available platforms, the official Inetkey app was launched on iOS, Android, Windows and Blackberry. You can download the appropriate version by clicking on the links below.

downloadandroid2
downloadblackberry
Download_on_the_App_Store_Badge_US-UK_135x40
downloadwindows

Non-official Inetkey mobile applications exist, but have been developed by independent individuals and are not supported or endorsed by Information Technology. Unofficial Inetkey apps carry the risk that they may intercept users’ credentials, which could be abused or stolen.  A user keys credentials into an app and does not know how or where they are stored or communicated, or even if it’s secured.

We can accept no responsibility if users download these apps and experience problems.

FOR MORE INFORMATION ON INTERNET AND INETKEY, PLEASE CONSULT OUR SERVICE CATALOGUE

Cell C offers now available for students and staff

Friday, January 31st, 2014

Students, as well as staff, can now obtain cheaper cellular data offerings through a joint offering by the University and Cell C.

These deals brings the cost per MB from 15c a megabyte down to around 3.3 cent/meg. The offer includes 3GB of data per month for six months at R600-00, but there are also deals available for 12 months.

Cell C will be on site on the Rooi Plein under the bridge between Admin A and B until 7 February, so make use of this opportunity! You need to take basic RICA documents: ID and proof of residence to the Cell C stall to make use of these special deals.

Telkom mobile will also introduce their offerings during the month of February, in case you miss out.

For more information e-mail the IT HUB at student@sun.ac.za​, visit them (entrance below the bridge on the Rooi Plein) or visit the Cell C stall.

No more queues to register your device

Thursday, January 30th, 2014

Students can now register electronic devices (laptops, tablets, etc.) online, when accessing the network via Wi-Fi  hotspots with the SSID RegisterMe functionality.

The self-registration service is also available in residences when plugging in your device at a network point.

A self-help guide is also available on the student wiki.

  • A new IT HUB has been established in Admin A, accessible from under the bridge on die Rooiplein. The same services offered at the previous IT Student Centre in Joubert Street are offered; however the new, larger venue with air-conditioning and seating hopes to introduce a faster, more efficient service to students. More information: www.sun.ac.za/ithub

Need network access after 31 March?

Tuesday, January 14th, 2014

It may seem far away, but in a little more than 2 months it’s April already. This also means that your network access will no longer be working if you forgot to activate it by 31 March.

Unfortunately network reactivation is a requirement for network usage, but also a fairly fast and painless process.

All network users will receive an e-mail from HELPINFO@SUN.AC.ZA well in advance with the warning that your username will expire shortly if you do not reactivate.  To save yourself unnecessary frustration, immediately log on to HTTP://WWW.SUN.AC.ZA/USERADM and reactivate your username.

Make sure you select the correct option. Reactivation is not the same process as changing your password, so don’t click on “Change password”.

The moment your reactivation is submitted, your cost centre manager be e-mailed and able to approve your application. A daily e-mail will also remind the responsible manager of the request and he/she will be able to approve it by logging on at  HTTP://WWW.SUN.AC.ZA/USERADM, selecting ”Cost Centre Admin” and view and approve all applications.

Make sure you submit your request early, as cost centre managers still have to approve it before 30 March and only then will your access be reactivated.

If you have been caught off guard and without network access on 1 April, first try the self help option at  HTTP://WWW.SUN.AC.ZA/USERADM. (from someone else’s device of course) Select “Reactivate Expired Username” and your username and ID number will be  requested to verify it’s you.

You can also contact the IT Service Centre. However, keep in mind that this is usually one of the busiest days of the year at the Service Desk so you’ll have to practice a bit of patience and wait longer than usual.

We also compiled a few FAQ’s to try and answer most of your questions (see below). For any additional enquiries, contact HELP@SUN.AC.ZA

FAQ’S

 1. Why do I have to reactivate each year?
To ensure access to network services.

2. To what services will reactivation give me access?
Personal network space (H-drive), departemental shared space (G-drive), e-mail and internet

3. What is the cost of reactivation?
R200-00

4. Are the costs for the different network services billed seperately?
No, but take note that internet usage is levied as it’s generated.

5. What is the procedure for reactivation?
Log on at HTTP://WWW.SUN.AC.ZA/USERADM and select “Reactivate username for 2015″, familiarise yourself with the ECP’s content, select the network services you require, make sure the cost point is correct and click on “Submit”.

6. What is the ECP and do I really have to read and understand it before I reactivate?
The Electronic Communication Policy contains important imformation regarding staff member’s responsibilities when using the SU network. It’s essential that you read and understand it’s contents before reactivation.

7. Can cost centres be changed during the reactivation process? 
Yes, changes can be made while reactivating.

8. When will my current network access expire?
31 March 2015

9. I can’t reactivate! What now?
Send an e-mail to HELP@SUN.AC.ZA with a clear explanation of your problem.

10. What happens after I submitted my reactivation application?
The cost centre manager receives and e-mail with the request and processes the application.

11. Should students also reactivate?
No. There are however exceptions if undergraduate students have HR rolls.

12. Can postgraduate Masters and Doctoral students reactivate if they work in departments and have a roll at HR?
Yes.

13. What is the responsibility of the cost  centre manager?
Managers have to regularly log in to HTTP://WWW.SUN.AC.ZA/USERADM and use the “Cost Centre Admin” option to go through and process applications.

14. What happens if the cost centre manager isn’t available to approve applications? 
Another temporary cost point manager can be assigned by the person responsible for the cost centre.

15. How does a cost centre manager know there are pending applications? 
Managers receive a daily e-mail reminding them or they can log in at HTTP://WWW.SUN.AC.ZA/USERADM and select the “Cost Centre Admin” option.

16. What is the difference between a cost centre manager and the person responsible for the cost centre? (according to the financial system)?
The responsible person for a cost centre and the cost centre manager can both approve applications for SU network services.

17. How are staff reminded to reactivate?
E-mails are sent from HELPINFO@SUN.AC.ZA to remind staff of annual reregistration expiry dates.

18.  It’s April 1st and I have’t reactivated. Can I still reregister?
Sign on at HTTP://WWW.SUN.AC.ZA/USERADM and select “Reactivate Expired Username”. Take note: The application still has to be processed by a responsible cost centre manager before network registration is activated.

19. Who can I contact to establish if my application was successful?
Your cost centre mangager.

20. What do I do if my cost centre manager rejected my application?
Log in at HTTP://WWW.SUN.AC.ZA/USERADM, select ”Reactivate username for 2014″ and make sure you entered the correct cost centre.

 

 

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