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In most )] TJ ET BT 61.016 573.475 Td /F4 9.0 Tf [(university buildings we have generators in place to provide a )] TJ ET BT 61.016 562.486 Td /F4 9.0 Tf [(backup for load-shedding. However, unfortunately we cannot )] TJ ET BT 61.016 551.497 Td /F4 9.0 Tf [(guarantee uninterrupted supply of power. The reasons are as )] TJ ET BT 61.016 540.508 Td /F4 9.0 Tf [(follows:)] TJ ET BT 61.016 520.519 Td /F4 9.0 Tf [(When load-shedding starts all network equipment loses power )] TJ ET BT 61.016 509.530 Td /F4 9.0 Tf [(and the generator automatically kicks in. The network equipment )] TJ ET BT 61.016 498.541 Td /F4 9.0 Tf [(will do a so-called "cold-boot" which can take several minutes. )] TJ ET BT 61.016 487.552 Td /F4 9.0 Tf [(Subsequently it can take 10 minutes to 30 minutes \(in some )] TJ ET BT 61.016 476.563 Td /F4 9.0 Tf [(extreme cases\) for the network to function optimally again.)] TJ ET BT 61.016 456.574 Td /F4 9.0 Tf [(Adding to this delay it could happen that network equipment will not recover automatically when the generator is activated. )] TJ ET BT 61.016 445.585 Td /F4 9.0 Tf [(In these instances the network and WiFi will remain down for the whole duration of the load-shedding slot.)] TJ ET BT 61.016 425.596 Td /F4 9.0 Tf [(Stabilising equipment and connections during load-shedding isn't practically possible since the effort must be repeated )] TJ ET BT 61.016 414.607 Td /F4 9.0 Tf [(once Eskom switches the power back on. 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Microsoft Teams meeting recordings will now be saved to OneDrive and SharePoint

Wednesday, October 7th, 2020

What does this mean?

Microsoft has opted to change the storage space where new Teams meeting recordings are stored on, and served from, to OneDrive and SharePoint (ODSP),  instead of Microsoft Stream. This change will occur in the next few months and more information will be made available at a later date.

How does this affect Stellenbosch University?

This change impacts the organisation in several ways:

  • New features

The move to ODSP immediately unlocks long-awaited features including external and guest sharing, with improved transcription quality, speaker attribution, transcript content search, and other features to follow in 2021.

  • Meeting storage

Non-Channel meetings will be stored in the OneDrive of the person who clicked the record button in a special folder labelled “Recordings” – that sits at the top of the recorder’s OneDrive. Channel meetings will be stored in a folder labelled “Recordings” under a folder named after the channel under the Team’s document library.

  • Permissions

All meeting invitees – except for external users – in non-channel meetings will automatically get a shared link to access the meeting recording. External users will need to be explicitly added to the shared list by the meeting organiser or the person that clicked the record button. For Channel meetings, permissions will be inherited from the owners and members list in the channel.

What should I do to prepare?

For now, you as the user should do nothing. This is an automated process being implemented on a server level. We at IT will be testing these new features extensively before any implementation will be made on the user environment. More information will be communicated at a later date.

[ARTICLE BY BRADLEY VAN DER VENTER]

Teams: Useful links

Tuesday, August 4th, 2020

Due to the current situation many staff members have to switch to online platforms and there is a greater need for online meetings using Microsoft Teams. Below are a few convenient links with guides on how to use it.

Office 365 Training Center

Microsoft Teams help center

Planner Self-help guide

OneDrive help center

OneNote help center


Meetings in Teams

Schedule a meeting in Teams

Join a Teams Meeting (video)

Manage Meetings (Video)

Start an instant meeting in Teams

Share content in a meeting in Teams

Create instant meetings with Meet Now (video)

Record a meeting in Teams

OneDrive for Business

Monday, June 22nd, 2020

What is OneDrive for Business?

OneDrive for Business is Microsoft’s file-hosting service that allows you to store, share and synchronise work files.  It is certified against the internationally recognised information security standards, but you are still responsible for using it in a safe and secure way.

Why use OneDrive for Business?

  • It provides 5TB of cloud storage space for each staff member and student. This means you have ample space to store your documents
  • Your data will always be available from anywhere, anytime, on any device with an internet connection
  • Your documents will also be backed up and safe if you have problems with your device’s hardware or if it gets lost or stolen.

How do I access OneDrive for Business?

All staff automatically has access to OneDrive and can be accessed in the following ways:

  • OneDrive desktop application

If you don’t have access to the OneDrive for Business application, you can download it here: https://microsoft.com/en-za/microsoft-365/onedrive/download.

  • Web Interface

Log on to Office365 with your email address and password.

  • OneDrive is also accessible via my.sun by clicking on the Office365 link or searching for Office365 in the search field.

What if I have been using OneDrive personal, Dropbox and other cloud storage options? 

You can keep on using them, but it is very important that you only use these storage options for your personal data.

OneDrive for Business and SharePoint online are available under the US MS Licence agreement for storage and sharing of institutional data. The storage and sharing of institutional data are not allowed on Dropbox, OneDrive personal or any other cloud storage

Important to know:

  • Familiarise yourself with copyright regulations. Make sure you know what you can store and share online.  SU copyright agreements do not extend to storing of documents protected under the copyright law on OneDrive for business or any other public store space.
  • You are entirely responsible for your own information. Be careful who you give rights and access to, as it will compromise your information if it’s visible to unwanted people.
  • You are responsible for synchronisation between online and local data. Synchronisation between online and local information needs to be set up correctly and done on a regular basis.
  • Keep in mind that access to cloud services when on campus will not incur any costs, but if you work from home your own data will be utilised.
  • If a staff member resigns or a student leaves the university, they will no longer have access to the information stored on their OneDrive. Remove any data stored on Microsoft One Drive and copy it on your own external hard drive or other online cloud storage, for example, Google Drive or Drop Box before you leave the university.

Further information:

https://www.agileit.com/news/benefits-of-microsoft-office-365-onedrive-business-collaboration/

 

Residence WiFi renewal project

Monday, February 3rd, 2020

Over the past two years Information Technology’s network infrastructure team worked hard at ensuring that all SU campus residences are equipped to provide effective WiFi network access to students.

As the project is drawing to a close, we can recap and provide statistics.

Nearly 1500 WiFi access points were installed of which 571 over the December/January holidays. The last, outstanding WiFi hotspots will be installed during the June/July holiday time period.

The following number of WiFi hotspots were installed over the holidays:

Stellenbosch campus:

Huis De Villiers               67

Dagbreek                          89

Metanoia                          186

Huis McDonald               37

Helderberg installations will be completed at the end of February while Minerva is scheduled for the June 2020 slot. Due to construction at Goldfields installing WiFi points wasn’t possible, but is scheduled for when construction is completed. For more detail on current WiFi coverage on Stellenbosch campus, see below.

Tygerberg campus:

Franci van Zyl                  67

Hippokrates                     78

Elective students            15

Meerhof is currently being completed.

Worcester campus:

WiFi for whole building has been revamped  32

 

 

 

Effect of internet cable break on Stellenbosch University

Monday, January 20th, 2020

The recent internet speed problems that South Africans have been experiencing has been front page news since mid-January. How has it affected the University community?

The short answer is that in most cases, we don’t see any degradation in network performance at all. How is this possible, one may ask? The answer lies in the redundant design of our international circuits, as implemented and managed by TENET, the service provider for the tertiary education sector. When a particular network circuit is broken for some reason, like the West African cable (WACS) in the current situation, the university traffic is seamlessly re-routed via another circuit, Seacom, running along the East Africa coastline. Obviously, the risk of total network failure is enlarged by the current unavailability of WACS (and SAT3), but up to now our services remained available without a hiccup. This can be seen from the following graphs, which show constant traffic flow for the past week, 100% interface availability of the network, spare capacity available and zero network errors reported.

Other network service providers often don’t have this level of redundancy available, and may be more seriously affected. That is why ISP’s like Axxess, Afrihost and others have been struggling, and why some users might have experienced communication problems at home, or while using other networks other than the campus network. 

When will this situation normalise? The WACS cable on the coast of the Congo is currently being attended to by the cable repair ship and TENET’s estimation is repairs could be completed by 11 February.

For regular updates and information on how the repair process works, follow TENET on Twitter.

Click for larger image

TENET internet usage graphs

 

 

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