%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250718221202+00'00') /ModDate (D:20250718221202+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R 16 0 R 18 0 R 20 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 10901 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 169.049 521.469 577.685 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 169.424 520.719 576.935 re S 0.773 0.773 0.773 rg 61.016 184.799 m 550.984 184.799 l 550.984 185.549 l 61.016 185.549 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(STEP UP TO STRONGER PASSWORDS)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(May 10,2021)] TJ ET BT 156.578 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 171.086 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F1 9.0 Tf [(Weak and reused passwords continue to be a common entry point for account or identity takeover and network )] TJ ET BT 61.016 626.431 Td /F1 9.0 Tf [(intrusions. Simple steps and tools exist to help you achieve unique, strong passwords for your accounts.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(A password is often all that stands between you and sensitive data. Its also often all that stands between a cyber criminal )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(and your account. Below are tips to help you create stronger passwords, manage them more easily, and take one further )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(step to protect against account theft.)] TJ ET 0.153 0.153 0.153 RG 85.866 567.291 m 85.866 567.703 85.696 568.113 85.404 568.405 c 85.113 568.696 84.703 568.866 84.291 568.866 c 83.878 568.866 83.469 568.696 83.177 568.405 c 82.885 568.113 82.716 567.703 82.716 567.291 c 82.716 566.879 82.885 566.469 83.177 566.177 c 83.469 565.886 83.878 565.716 84.291 565.716 c 84.703 565.716 85.113 565.886 85.404 566.177 c 85.696 566.469 85.866 566.879 85.866 567.291 c f BT 91.016 564.475 Td /F1 9.0 Tf [(Always:)] TJ ET BT 125.027 564.475 Td /F4 9.0 Tf [( Use a unique password for each account so )] TJ ET BT 305.117 564.475 Td /F2 9.0 Tf [(one)] TJ ET BT 320.129 564.475 Td /F4 9.0 Tf [( compromised password does not put )] TJ ET BT 472.193 564.475 Td /F2 9.0 Tf [(all)] TJ ET BT 481.193 564.475 Td /F4 9.0 Tf [( of your )] TJ ET BT 91.016 553.486 Td /F4 9.0 Tf [(accounts at risk of takeover.)] TJ ET 85.866 545.313 m 85.866 545.725 85.696 546.135 85.404 546.427 c 85.113 546.718 84.703 546.888 84.291 546.888 c 83.878 546.888 83.469 546.718 83.177 546.427 c 82.885 546.135 82.716 545.725 82.716 545.313 c 82.716 544.901 82.885 544.491 83.177 544.199 c 83.469 543.908 83.878 543.738 84.291 543.738 c 84.703 543.738 85.113 543.908 85.404 544.199 c 85.696 544.491 85.866 544.901 85.866 545.313 c f BT 91.016 542.497 Td /F1 9.0 Tf [(Good:)] TJ ET BT 117.512 542.497 Td /F4 9.0 Tf [( A good password is 10 or more characters in length, with a combination of uppercase and lowercase )] TJ ET BT 91.016 531.508 Td /F4 9.0 Tf [(letters, plus numbers and/or symbols such as )] TJ ET BT 285.587 531.508 Td /F2 9.0 Tf [(pAMPh$3let)] TJ ET BT 334.610 531.508 Td /F4 9.0 Tf [(. Complex passwords can be challenging to )] TJ ET BT 91.016 520.519 Td /F4 9.0 Tf [(remember for even one site, let alone using multiple passwords for multiple sites; strong passwords are also )] TJ ET BT 91.016 509.530 Td /F4 9.0 Tf [(difficult to type on a smartphone keyboard \(for an easy password management option, see best below\).)] TJ ET 85.866 501.357 m 85.866 501.769 85.696 502.179 85.404 502.471 c 85.113 502.762 84.703 502.932 84.291 502.932 c 83.878 502.932 83.469 502.762 83.177 502.471 c 82.885 502.179 82.716 501.769 82.716 501.357 c 82.716 500.945 82.885 500.535 83.177 500.243 c 83.469 499.952 83.878 499.782 84.291 499.782 c 84.703 499.782 85.113 499.952 85.404 500.243 c 85.696 500.535 85.866 500.945 85.866 501.357 c f BT 91.016 498.541 Td /F1 9.0 Tf [(Better:)] TJ ET BT 120.014 498.541 Td /F4 9.0 Tf [( A passphrase uses a combination of words to achieve a length of 20 or more characters. That additional )] TJ ET BT 91.016 487.552 Td /F4 9.0 Tf [(length makes it's exponentially harder for hackers to crack, yet a passphrase is easier for you to remember and )] TJ ET BT 91.016 476.563 Td /F4 9.0 Tf [(more natural to type. To create a passphrase, generate four or more random words from a dictionary, mix in )] TJ ET BT 91.016 465.574 Td /F4 9.0 Tf [(uppercase letters, and add a number or symbol to make it even stronger such as )] TJ ET BT 91.016 454.585 Td /F4 9.0 Tf [(rubbishconsiderGREENSwim$3. Youll still find it challenging to remember multiple passphrases, though, so read )] TJ ET BT 91.016 443.596 Td /F4 9.0 Tf [(on.)] TJ ET 85.866 435.423 m 85.866 435.835 85.696 436.245 85.404 436.537 c 85.113 436.828 84.703 436.998 84.291 436.998 c 83.878 436.998 83.469 436.828 83.177 436.537 c 82.885 436.245 82.716 435.835 82.716 435.423 c 82.716 435.011 82.885 434.601 83.177 434.309 c 83.469 434.018 83.878 433.848 84.291 433.848 c 84.703 433.848 85.113 434.018 85.404 434.309 c 85.696 434.601 85.866 435.011 85.866 435.423 c f BT 91.016 432.607 Td /F1 9.0 Tf [(Best:)] TJ ET BT 113.516 432.607 Td /F4 9.0 Tf [( The strongest passwords are created by password managers software that generates and keeps track of )] TJ ET BT 91.016 421.618 Td /F4 9.0 Tf [(complex and unique passwords for all of your accounts. All you need to remember is one complex password or )] TJ ET BT 91.016 410.629 Td /F4 9.0 Tf [(passphrase to access your password manager. With a password manager, you can look up passwords when you )] TJ ET BT 91.016 399.640 Td /F4 9.0 Tf [(need them, copy and paste from the vault, or use functionality within the software to log you in automatically. Best )] TJ ET BT 91.016 388.651 Td /F4 9.0 Tf [(practice is to add two-step verification to your password manager account. Keep reading!)] TJ ET 85.866 380.478 m 85.866 380.890 85.696 381.300 85.404 381.592 c 85.113 381.883 84.703 382.053 84.291 382.053 c 83.878 382.053 83.469 381.883 83.177 381.592 c 82.885 381.300 82.716 380.890 82.716 380.478 c 82.716 380.066 82.885 379.656 83.177 379.364 c 83.469 379.073 83.878 378.903 84.291 378.903 c 84.703 378.903 85.113 379.073 85.404 379.364 c 85.696 379.656 85.866 380.066 85.866 380.478 c f BT 91.016 377.662 Td /F1 9.0 Tf [(Step it up!)] TJ ET BT 135.017 377.662 Td /F4 9.0 Tf [( When you use two-step verification \(a.k.a., two-factor authentication or login approval\), a stolen )] TJ ET BT 91.016 366.673 Td /F4 9.0 Tf [(password doesnt result in a stolen account. Anytime your account is logged into from a new device, you receive )] TJ ET BT 91.016 355.684 Td /F4 9.0 Tf [(an authorization check on your smartphone or another registered device. Without that second piece, a password )] TJ ET BT 91.016 344.695 Td /F4 9.0 Tf [(thief cant get into your account. Its the single best way to protect your account from cyber criminals.)] TJ ET BT 61.016 324.706 Td /F4 9.0 Tf [(https://youtu.be/pMPhBEoVulQ)] TJ ET 0.200 0.200 0.200 rg BT 61.016 302.079 Td /F1 11.7 Tf [(RESOURCES)] TJ ET 0.153 0.153 0.153 rg 85.866 284.247 m 85.866 284.659 85.696 285.069 85.404 285.361 c 85.113 285.652 84.703 285.822 84.291 285.822 c 83.878 285.822 83.469 285.652 83.177 285.361 c 82.885 285.069 82.716 284.659 82.716 284.247 c 82.716 283.835 82.885 283.425 83.177 283.133 c 83.469 282.842 83.878 282.672 84.291 282.672 c 84.703 282.672 85.113 282.842 85.404 283.133 c 85.696 283.425 85.866 283.835 85.866 284.247 c f BT 91.016 281.431 Td /F4 9.0 Tf [(Check out)] TJ ET 0.373 0.169 0.255 rg BT 134.036 281.431 Td /F4 9.0 Tf [(http://twofactorauth.org)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 134.036 280.280 m 226.088 280.280 l S 0.153 0.153 0.153 rg BT 226.088 281.431 Td /F4 9.0 Tf [( to see a list of services that offer two-step verification.)] TJ ET 0.153 0.153 0.153 RG 85.866 273.258 m 85.866 273.670 85.696 274.080 85.404 274.372 c 85.113 274.663 84.703 274.833 84.291 274.833 c 83.878 274.833 83.469 274.663 83.177 274.372 c 82.885 274.080 82.716 273.670 82.716 273.258 c 82.716 272.846 82.885 272.436 83.177 272.144 c 83.469 271.853 83.878 271.683 84.291 271.683 c 84.703 271.683 85.113 271.853 85.404 272.144 c 85.696 272.436 85.866 272.846 85.866 273.258 c f BT 91.016 270.442 Td /F4 9.0 Tf [(Learn more about )] TJ ET 0.373 0.169 0.255 rg BT 164.555 270.442 Td /F4 9.0 Tf [(passwords and securing your accounts)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 164.555 269.291 m 320.120 269.291 l S 0.153 0.153 0.153 rg BT 320.120 270.442 Td /F4 9.0 Tf [( from the National Cyber Security Alliance.)] TJ ET 0.153 0.153 0.153 RG 85.866 262.269 m 85.866 262.681 85.696 263.091 85.404 263.383 c 85.113 263.674 84.703 263.844 84.291 263.844 c 83.878 263.844 83.469 263.674 83.177 263.383 c 82.885 263.091 82.716 262.681 82.716 262.269 c 82.716 261.857 82.885 261.447 83.177 261.155 c 83.469 260.864 83.878 260.694 84.291 260.694 c 84.703 260.694 85.113 260.864 85.404 261.155 c 85.696 261.447 85.866 261.857 85.866 262.269 c f BT 91.016 259.453 Td /F4 9.0 Tf [(Consider whether a )] TJ ET 0.373 0.169 0.255 rg BT 171.548 259.453 Td /F4 9.0 Tf [(password manager)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 171.548 258.302 m 248.075 258.302 l S 0.153 0.153 0.153 rg BT 248.075 259.453 Td /F4 9.0 Tf [( is the right choice for you.)] TJ ET 0.153 0.153 0.153 RG 85.866 251.280 m 85.866 251.692 85.696 252.102 85.404 252.394 c 85.113 252.685 84.703 252.855 84.291 252.855 c 83.878 252.855 83.469 252.685 83.177 252.394 c 82.885 252.102 82.716 251.692 82.716 251.280 c 82.716 250.868 82.885 250.458 83.177 250.166 c 83.469 249.875 83.878 249.705 84.291 249.705 c 84.703 249.705 85.113 249.875 85.404 250.166 c 85.696 250.458 85.866 250.868 85.866 251.280 c f BT 91.016 248.464 Td /F4 9.0 Tf [(Explore )] TJ ET 0.373 0.169 0.255 rg BT 124.028 248.464 Td /F4 9.0 Tf [(Five Ways to Upgrade your Password this Password Day)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 124.028 247.313 m 352.097 247.313 l S 0.153 0.153 0.153 rg BT 352.097 248.464 Td /F4 9.0 Tf [(, which is observed in May each year.)] TJ ET 0.153 0.153 0.153 RG 85.866 240.291 m 85.866 240.703 85.696 241.113 85.404 241.405 c 85.113 241.696 84.703 241.866 84.291 241.866 c 83.878 241.866 83.469 241.696 83.177 241.405 c 82.885 241.113 82.716 240.703 82.716 240.291 c 82.716 239.879 82.885 239.469 83.177 239.177 c 83.469 238.886 83.878 238.716 84.291 238.716 c 84.703 238.716 85.113 238.886 85.404 239.177 c 85.696 239.469 85.866 239.879 85.866 240.291 c f BT 91.016 237.475 Td /F4 9.0 Tf [(Find more videos and a quiz at )] TJ ET 0.373 0.169 0.255 rg BT 216.575 237.475 Td /F4 9.0 Tf [(http://passwordday.org)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 216.575 236.324 m 307.619 236.324 l S 0.153 0.153 0.153 rg BT 307.619 237.475 Td /F4 9.0 Tf [(.)] TJ ET BT 61.016 217.486 Td /F4 9.0 Tf [()] TJ ET 0.400 0.400 0.400 rg BT 61.016 198.997 Td /F2 9.0 Tf [(Posted in:E-mail,Security | Tagged:Password,Security | With 0 comments)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 134.0357 280.5985 226.0877 289.7560 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://twofactorauth.org/) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 164.5547 269.6095 320.1197 278.7670 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI 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Filesender – a secure service for sharing large files

Tuesday, February 5th, 2019

SANReN has implemented the latest version of Filesender, a web-based application that allows authenticated users to securely and easily send web-based large files to other users. 

Below are the guidelines for accessing the service and what values it adds to your day to day operations.

What problem does the service solve?

You need to send a file larger than a couple of megabytes to someone and the e-mail comes back: “attachment too big” or “mailbox too full”, that’s where FileSender comes in handy.

How do I use the service?

Upon logging in, you are presented with a user-friendly interface. You can set the file to be available for download for a certain period so that it automatically gets removed when the file reaches its expiry date. You have an option to drag and drop your file when uploading it to the application. You also have an option to get a link to the file after uploading it or send it to a recipient as an e-mail.

The service is integrated with the South African Identity Federation (https://safire.ac.za/), which provides a pool of institutions you can authenticate from to use the service. If your institution is not registered on SAFIRE as yet, you can log in with a social media account if you are from an eligible institution.

Where do I access the service?

You can access the service on https://filesender.sanren.ac.za

Drop us an e-mail on sysadmin@sanren.ac.za for any queries regarding the service.

Email

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Use of sun email for commercial purposes

Tuesday, February 5th, 2019

As staff and students of the University, we use our sun emails every day. But did you know that every year when you reactivate your account, you also agree to the Electronic Communication Policy? 

The ECP explains the acceptable and unacceptable use of the University’s electronic communication facilities, which include the internet and email. (read the full ECP policy here) According to the ECP, point 3.1.3: “The User shall be responsible for using the Facilities only for the purpose for which the User has been authorised.” 

IT facilities and resources are provided to advance the mission of the University. This includes learning, teaching, research, knowledge transfer, public outreach, the commercial activities of the University, or the administration necessary to support all of the above.

The email system is to be used for legitimate institutional purposes only, therefore the use of IT facilities for non-University commercial purposes, or for personal gain, is a violation of this policy.  You may not use the IT Facilities to advertise any trade, service or profession not endorsed by the University. 

Unfortunately, it’s come under our attention that some staff use their sun email address to distribute information regarding beauty products, Tupperware, etc. and acting as agent for the sale of these products. Any bulk unsolicited mail or commercial advertising of other businesses are not allowed on the University network.

If you need to send personal emails, rather consider getting a free email account, for example, Gmail. Separating your business and personal activities is also better security practice in the long run and will protect you and the University network. However, if you use your sun address for personal activities, keep in mind that the University owns any communication sent via email. If needed, University management has the right to access any material in your email or on your computer.  

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Phishing attempt: “SARS eFiling Letter notification”

Thursday, January 31st, 2019

An email with the subject “SARS eFiling Letter Notification” was sent from a staff email to staff and students on campus. The email asks you to click on a link to download your SARS documents (See example below)

This is not a legitimate SARS email, but a phishing attempt from a compromised sun email account.

SARS will never ask you to provide any personal information by means of email. By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

If you clicked on the link in this phishing email, immediately change your password on www.sun.ac.za/password. For enquiries contact the IT Service Desk by logging a request or calling 808 4367. More information on phishing is available on our blog and Twitter.

Click for a larger version.
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SARS phishing scam

Wednesday, January 30th, 2019

Please be on the lookout for the next phishing attack on the university network. This time (as occurred several times in 2018) it comes with a subject of “SARS eFiling Letter Notification”

This is an obvious phishing scam using a website to attempt to steal your login details.

  1. SARS will not send you an email with the salutation: “Dear Tax Payer”, they’ll address you personally.
  2. The sender is a compromised email address from an estate agent in Pretoria and not a SARS email address.
  3. The link takes you to a site that is not the SARS eFiling Server address.
  4. Apart from department admin who deals with SARS directly, university email addresses are not (and should not be) used for SARS communication.

Here is an example of the email that several of our observant colleagues and students have already reported:

Here is the phishing website that will attempt to steal your login details:

If you receive an email like this, please report it to IT Cyber Security as soon as possible.

Once you have reported the spam or phishing mail, you can delete it immediately. You can report this in two ways:

  1. By reporting it on the ICT Partner Portal. Go to https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115. Fill in your information and add the email as an attachment. Your request will automatically be logged on the system.
  2. By sending an email. 
    1. Start up a new mail addressed to csirt@sun.ac.za.
    2. Use the Title “SPAM” (without quotes) in the Subject.
    3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the – New Mail.
    4. Send the mail.

[ARTICLE BY DAVID WILES]

Email

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Feedback on Office365 outage

Friday, January 25th, 2019

On Thursday, 24 January, from 10:30 to 22:00 Outlook users across large parts of the world were left without email. A major outage affecting, among others, South Africa, South America and Europe was caused by a technical problem at one of Microsoft’s data centres in Europe. 

Subsequently, all Stellenbosch University staff could also not access their email. Connectivity to Microsoft Exchange was restored Thursday evening late and staff and students were able to access their emails again. For a full report from Microsoft on the incident, click here 

Keep in mind that cybercriminals could use incidents like these to launch attacks on email users. Neither Microsoft, not IT will ever ask you to reactivate your Microsoft account or divulge personal details.

Please take note that, in instances where email is unavailable, our Twitter feed will be used as the main communication channel and the latest updates will be posted on the feed. For any inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the ICT Partner Portal.

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