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Simple steps and tools exist to help you achieve unique, strong passwords for your accounts.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [( A password is often all that stands between you and sensitive data. It’s also often all that stands between a cyber criminal )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(and your account. Below are tips to help you create stronger passwords, manage them more easily, and take one further )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(step to protect against account theft.)] TJ ET 0.153 0.153 0.153 RG 85.866 567.291 m 85.866 567.703 85.696 568.113 85.404 568.405 c 85.113 568.696 84.703 568.866 84.291 568.866 c 83.878 568.866 83.469 568.696 83.177 568.405 c 82.885 568.113 82.716 567.703 82.716 567.291 c 82.716 566.879 82.885 566.469 83.177 566.177 c 83.469 565.886 83.878 565.716 84.291 565.716 c 84.703 565.716 85.113 565.886 85.404 566.177 c 85.696 566.469 85.866 566.879 85.866 567.291 c f BT 91.016 564.475 Td /F1 9.0 Tf [(Always:)] TJ ET BT 125.027 564.475 Td /F4 9.0 Tf [( Use a unique password for each account so )] TJ ET BT 305.117 564.475 Td /F2 9.0 Tf [(one)] TJ ET BT 320.129 564.475 Td /F4 9.0 Tf [( compromised password does not put )] TJ ET BT 472.193 564.475 Td /F2 9.0 Tf [(all)] TJ ET BT 481.193 564.475 Td /F4 9.0 Tf [( of your )] TJ ET BT 91.016 553.486 Td /F4 9.0 Tf [(accounts at risk of takeover.)] TJ ET 85.866 545.313 m 85.866 545.725 85.696 546.135 85.404 546.427 c 85.113 546.718 84.703 546.888 84.291 546.888 c 83.878 546.888 83.469 546.718 83.177 546.427 c 82.885 546.135 82.716 545.725 82.716 545.313 c 82.716 544.901 82.885 544.491 83.177 544.199 c 83.469 543.908 83.878 543.738 84.291 543.738 c 84.703 543.738 85.113 543.908 85.404 544.199 c 85.696 544.491 85.866 544.901 85.866 545.313 c f BT 91.016 542.497 Td /F1 9.0 Tf [(Good:)] TJ ET BT 117.512 542.497 Td /F4 9.0 Tf [( A good password is 10 or more characters in length, with a combination of uppercase and lowercase )] TJ ET BT 91.016 531.508 Td /F4 9.0 Tf [(letters, plus numbers and/or symbols — such as )] TJ ET BT 285.587 531.508 Td /F2 9.0 Tf [(pAMPh$3let)] TJ ET BT 334.610 531.508 Td /F4 9.0 Tf [(. Complex passwords can be challenging to )] TJ ET BT 91.016 520.519 Td /F4 9.0 Tf [(remember for even one site, let alone using multiple passwords for multiple sites; strong passwords are also )] TJ ET BT 91.016 509.530 Td /F4 9.0 Tf [(difficult to type on a smartphone keyboard \(for an easy password management option, see “best” below\).)] TJ ET 85.866 501.357 m 85.866 501.769 85.696 502.179 85.404 502.471 c 85.113 502.762 84.703 502.932 84.291 502.932 c 83.878 502.932 83.469 502.762 83.177 502.471 c 82.885 502.179 82.716 501.769 82.716 501.357 c 82.716 500.945 82.885 500.535 83.177 500.243 c 83.469 499.952 83.878 499.782 84.291 499.782 c 84.703 499.782 85.113 499.952 85.404 500.243 c 85.696 500.535 85.866 500.945 85.866 501.357 c f BT 91.016 498.541 Td /F1 9.0 Tf [(Better:)] TJ ET BT 120.014 498.541 Td /F4 9.0 Tf [( A passphrase uses a combination of words to achieve a length of 20 or more characters. That additional )] TJ ET BT 91.016 487.552 Td /F4 9.0 Tf [(length makes it's exponentially harder for hackers to crack, yet a passphrase is easier for you to remember and )] TJ ET BT 91.016 476.563 Td /F4 9.0 Tf [(more natural to type. To create a passphrase, generate four or more random words from a dictionary, mix in )] TJ ET BT 91.016 465.574 Td /F4 9.0 Tf [(uppercase letters, and add a number or symbol to make it even stronger — such as )] TJ ET BT 91.016 454.585 Td /F4 9.0 Tf [(rubbishconsiderGREENSwim$3. You’ll still find it challenging to remember multiple passphrases, though, so read )] TJ ET BT 91.016 443.596 Td /F4 9.0 Tf [(on.)] TJ ET 85.866 435.423 m 85.866 435.835 85.696 436.245 85.404 436.537 c 85.113 436.828 84.703 436.998 84.291 436.998 c 83.878 436.998 83.469 436.828 83.177 436.537 c 82.885 436.245 82.716 435.835 82.716 435.423 c 82.716 435.011 82.885 434.601 83.177 434.309 c 83.469 434.018 83.878 433.848 84.291 433.848 c 84.703 433.848 85.113 434.018 85.404 434.309 c 85.696 434.601 85.866 435.011 85.866 435.423 c f BT 91.016 432.607 Td /F1 9.0 Tf [(Best:)] TJ ET BT 113.516 432.607 Td /F4 9.0 Tf [( The strongest passwords are created by password managers — software that generates and keeps track of )] TJ ET BT 91.016 421.618 Td /F4 9.0 Tf [(complex and unique passwords for all of your accounts. All you need to remember is one complex password or )] TJ ET BT 91.016 410.629 Td /F4 9.0 Tf [(passphrase to access your password manager. With a password manager, you can look up passwords when you )] TJ ET BT 91.016 399.640 Td /F4 9.0 Tf [(need them, copy and paste from the vault, or use functionality within the software to log you in automatically. Best )] TJ ET BT 91.016 388.651 Td /F4 9.0 Tf [(practice is to add two-step verification to your password manager account. Keep reading!)] TJ ET 85.866 380.478 m 85.866 380.890 85.696 381.300 85.404 381.592 c 85.113 381.883 84.703 382.053 84.291 382.053 c 83.878 382.053 83.469 381.883 83.177 381.592 c 82.885 381.300 82.716 380.890 82.716 380.478 c 82.716 380.066 82.885 379.656 83.177 379.364 c 83.469 379.073 83.878 378.903 84.291 378.903 c 84.703 378.903 85.113 379.073 85.404 379.364 c 85.696 379.656 85.866 380.066 85.866 380.478 c f BT 91.016 377.662 Td /F1 9.0 Tf [(Step it up!)] TJ ET BT 135.017 377.662 Td /F4 9.0 Tf [( When you use two-step verification \(a.k.a., two-factor authentication or login approval\), a stolen )] TJ ET BT 91.016 366.673 Td /F4 9.0 Tf [(password doesn’t result in a stolen account. Anytime your account is logged into from a new device, you receive )] TJ ET BT 91.016 355.684 Td /F4 9.0 Tf [(an authorization check on your smartphone or another registered device. Without that second piece, a password )] TJ ET BT 91.016 344.695 Td /F4 9.0 Tf [(thief can’t get into your account. It’s the single best way to protect your account from cyber criminals.)] TJ ET BT 61.016 324.706 Td /F4 9.0 Tf [(https://youtu.be/pMPhBEoVulQ)] TJ ET 0.200 0.200 0.200 rg BT 61.016 302.079 Td /F1 11.7 Tf [(RESOURCES)] TJ ET 0.153 0.153 0.153 rg 85.866 284.247 m 85.866 284.659 85.696 285.069 85.404 285.361 c 85.113 285.652 84.703 285.822 84.291 285.822 c 83.878 285.822 83.469 285.652 83.177 285.361 c 82.885 285.069 82.716 284.659 82.716 284.247 c 82.716 283.835 82.885 283.425 83.177 283.133 c 83.469 282.842 83.878 282.672 84.291 282.672 c 84.703 282.672 85.113 282.842 85.404 283.133 c 85.696 283.425 85.866 283.835 85.866 284.247 c f BT 91.016 281.431 Td /F4 9.0 Tf [(Check out )] TJ ET 0.373 0.169 0.255 rg BT 134.036 281.431 Td /F4 9.0 Tf [(http://twofactorauth.org)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 134.036 280.280 m 226.088 280.280 l S 0.153 0.153 0.153 rg BT 226.088 281.431 Td /F4 9.0 Tf [( to see a list of services that offer two-step verification.)] TJ ET 0.153 0.153 0.153 RG 85.866 273.258 m 85.866 273.670 85.696 274.080 85.404 274.372 c 85.113 274.663 84.703 274.833 84.291 274.833 c 83.878 274.833 83.469 274.663 83.177 274.372 c 82.885 274.080 82.716 273.670 82.716 273.258 c 82.716 272.846 82.885 272.436 83.177 272.144 c 83.469 271.853 83.878 271.683 84.291 271.683 c 84.703 271.683 85.113 271.853 85.404 272.144 c 85.696 272.436 85.866 272.846 85.866 273.258 c f BT 91.016 270.442 Td /F4 9.0 Tf [(Learn more about )] TJ ET 0.373 0.169 0.255 rg BT 164.555 270.442 Td /F4 9.0 Tf [(passwords and securing your accounts)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 164.555 269.291 m 320.120 269.291 l S 0.153 0.153 0.153 rg BT 320.120 270.442 Td /F4 9.0 Tf [( from the National Cyber Security Alliance.)] TJ ET 0.153 0.153 0.153 RG 85.866 262.269 m 85.866 262.681 85.696 263.091 85.404 263.383 c 85.113 263.674 84.703 263.844 84.291 263.844 c 83.878 263.844 83.469 263.674 83.177 263.383 c 82.885 263.091 82.716 262.681 82.716 262.269 c 82.716 261.857 82.885 261.447 83.177 261.155 c 83.469 260.864 83.878 260.694 84.291 260.694 c 84.703 260.694 85.113 260.864 85.404 261.155 c 85.696 261.447 85.866 261.857 85.866 262.269 c f BT 91.016 259.453 Td /F4 9.0 Tf [(Consider whether a )] TJ ET 0.373 0.169 0.255 rg BT 171.548 259.453 Td /F4 9.0 Tf [(password manager)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 171.548 258.302 m 248.075 258.302 l S 0.153 0.153 0.153 rg BT 248.075 259.453 Td /F4 9.0 Tf [( is the right choice for you.)] TJ ET 0.153 0.153 0.153 RG 85.866 251.280 m 85.866 251.692 85.696 252.102 85.404 252.394 c 85.113 252.685 84.703 252.855 84.291 252.855 c 83.878 252.855 83.469 252.685 83.177 252.394 c 82.885 252.102 82.716 251.692 82.716 251.280 c 82.716 250.868 82.885 250.458 83.177 250.166 c 83.469 249.875 83.878 249.705 84.291 249.705 c 84.703 249.705 85.113 249.875 85.404 250.166 c 85.696 250.458 85.866 250.868 85.866 251.280 c f BT 91.016 248.464 Td /F4 9.0 Tf [(Explore )] TJ ET 0.373 0.169 0.255 rg BT 124.028 248.464 Td /F4 9.0 Tf [(Five Ways to Upgrade your Password this Password Day)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 124.028 247.313 m 352.097 247.313 l S 0.153 0.153 0.153 rg BT 352.097 248.464 Td /F4 9.0 Tf [(, which is observed in May each year.)] TJ ET 0.153 0.153 0.153 RG 85.866 240.291 m 85.866 240.703 85.696 241.113 85.404 241.405 c 85.113 241.696 84.703 241.866 84.291 241.866 c 83.878 241.866 83.469 241.696 83.177 241.405 c 82.885 241.113 82.716 240.703 82.716 240.291 c 82.716 239.879 82.885 239.469 83.177 239.177 c 83.469 238.886 83.878 238.716 84.291 238.716 c 84.703 238.716 85.113 238.886 85.404 239.177 c 85.696 239.469 85.866 239.879 85.866 240.291 c f BT 91.016 237.475 Td /F4 9.0 Tf [(Find more videos and a quiz at )] TJ ET 0.373 0.169 0.255 rg BT 216.575 237.475 Td /F4 9.0 Tf [(http://passwordday.org)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 216.575 236.324 m 307.619 236.324 l S 0.153 0.153 0.153 rg BT 307.619 237.475 Td /F4 9.0 Tf [(.)] TJ ET BT 61.016 217.486 Td /F4 9.0 Tf [( )] TJ ET 0.400 0.400 0.400 rg BT 61.016 198.997 Td /F2 9.0 Tf [(Posted in:E-mail,Security | Tagged:Password,Security | With 0 comments)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 134.0357 280.5985 226.0877 289.7560 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (http://twofactorauth.org/) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 164.5547 269.6095 320.1197 278.7670 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI 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Warning: Phishing scams with fake invoices

Monday, October 1st, 2018

The nature of the university as an academic institution means that goods like books and academic journals are purchased by staff.

Phishing scammers will often exploit these purchases by either spoofing the e-mail addresses of well-known publishers or sending “invoices” that are infected with malware to fool people into divulging personal details like passwords and bank account details, or more seriously, infecting their victim’s computers with ransomware which encrypts the contents of the hard drive and demands a ransom to unlock access to the encrypted files.

Last week several colleagues reported that they were getting invoices from a journal publisher for books they allegedly purchased. An invoice for books purchased is usually attached.

Here is an example of the phishing scam:

Please keep an eye open for this threat over the next few days. We have been reading reports of a drastic increase in the incidents of ransomware infections targeting large institutions like universities. Keep on your toes, these criminals will never stop trying, because they catch their victims from the university so easily. Don’t become a victim. Fight them by reporting these scams to the IT CyberSecurity Team, and by spreading the news to your colleagues and classmates.

 If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method: (especially if it comes from a university address) Once you have reported it, delete it or put it in your Junk Mail folder.

  1. Start up a new mail addressed to csirt@sun.ac.za, cc sysadm@sun.ac.za.
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

[ARTICLE BY DAVID WILES]

 

SARS phishing scam from sun email

Monday, August 13th, 2018

If you receive an email with the subject “SARS eFilings” from any university email account, do not respond or click on the link. This is not a legitimate email from SARS.

The suspicious email is being sent from compromised staff email accounts informing users that “An EMP Statement of Account for the tax payer listed below has been issued by SARS” and you “need to log into the google doc with your correct details to view the document”. (as shown in example below):

It is important that you help us by spreading the word, informing us about suspicious mails and letting your colleagues and friends know about the scams. You are our eyes and ears, and your input, information and questions are extremely valuable.

When you click on links and provide your information on phishing emails, criminals will be able to gain access to your personal information. If you clicked on the link of this phishing email, immediately go to the www.sun.ac.za/useradm website and change the passwords on all your university accounts.

Remember that once the phishers lose control of one compromised account they might simply move over to another account and they might also close the website they were using once it is blocked by us and would use another one that looks and acts in the same way. Currently, the phishers are servers in Europe to launch their attacks. This is a common tactic with a spear-phishing attack such as this. 

To help us, please:

  • continue to watch out for mail like or similar to this and do NOT respond to it, click on links or provide your email address username or password
  • report the new phishing mail to the correct e-mail addresses of Information Technology Cyber Security using the method added to the bottom of this post
  • remember, just because a mail comes from a “student” or a “personnel” e-mail address and has university branding does not mean in any way that it is legitimate

If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method: (especially if it comes from a university address)

  1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:

If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and password you should immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different, and is a strong password that will not be easily guessed.) as well as changing the passwords on your social media and private e-mail accounts (especially if you use the same passwords on these accounts.)

For more information on reporting and combating phishing and spam: https://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/

[Information supplied by David Wiles]

 

Before you resign or retire …

Tuesday, July 31st, 2018

You’ve packed up your office, said goodbye to your colleagues and you are ready for your new job. But what happens to your sun email address, your data or any electronic services you used while working at Stellenbosch University? We have a few tips and instructions. 

As soon as your active role as staff expires, all your electronic services also terminate. This process is necessary to maintain a healthy and secure network and to ensure that unused, dormant accounts are not used for nefarious purposes by cybercriminals.

In other words, from the date when your service at SU is terminated, you no longer have an active role at the university and you can no longer use university services. In this event, you will receive an email from helpinfo@sun.ac.za informing you that your username will expire.

To ensure that you are prepared in advance, we also suggest you do the following at least three months before you leave the university:

  1. Create a new email address for yourself (if you don’t have one already) There are various options, for example, Gmail or Yahoo.
  2. Activate your Out of Office function on you sun.ac.za Outlook mailbox and indicate in the message what your new email address is, in case someone needs to contact you. 
  3. If you use your @sun address for your banking, Facebook, DSTV or iCloud accounts or any other services or social media, change it to your new email address. We would also like to urge you to keep your work-related and private emails separate. Rather create a private email address for your personal correspondence.
  4. If you have any personal data on your electronic work devices or network storage (G: or H: drive), remove it and store it on your own external hard drive or online cloud storage, for example, Google Drive or OneDrive
  5. Make sure that your relevant work-related data is accessible for further usage by your colleagues and the university after you leave. However, do NOT give your password to colleagues when you leave the university as this poses a security risk.
  6. If you need any assistance, contact Information Technology and one of our technicians can assist you.

Students who are graduating or terminating their studies can find the necessary information on this pamphlet compiled by the IT HUB.

Warning: Phishing scam exploiting ABSA new logo

Tuesday, July 17th, 2018

Many of you use ABSA as your bank of choice, as well as making use of ABSA Bank’s Internet Banking facilities, so this warning might be of particular significance.

Earlier this month ABSA announced a new logo – part of its rebranding campaign – and almost immediately phishing scammers exploited this opportunity to continue their nefarious campaign of identity theft through phishing email attacks.

Several users have reported getting the following email – allegedly from ABSA – taking advantage of the new logo to target the bank’s customers in a phishing email scam by attempting to trick users to click on a link to take them to a fake website.

The scam email states that it comes from Absa CEO Maria Ramos, but it’s actually from an outside source and informs victims that “today marks a very significant day in the Absa journey”. The email uses Absa’s slogan, saying “We are also launching a new, fresh and vibrant Absa logo and identity that reflects our commitment to you, our customers”. Potential victims are then encouraged to click on their “New Absa eStatements” in PDF format. This is not a statement, but an HTML file which takes users to a phishing website.

Here is one example of the phishing e-mail which has already appeared in several University email accounts, as well as personal home email accounts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As always, you should never respond to a suspicious looking email or message or click on a link in any suspicious looking email. Rather delete the email. No South African bank will ever contact customers and request sensitive information (card PIN, card CVV or online banking password) via email, telephone or SMS.

If you have received a phishing email, immediately report it to the Information Technology CyberSecurity Team using the following method:
 
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:
If you did click on the link of a phishing spam and unwittingly gave the scammers your username, email address and password  immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different and is a strong password that will not be easily guessed.), as well as changing the passwords on your social media and private email accounts (especially if you use the same passwords on these accounts.)
 
Useful information on how to report and combat phishing and spam can also be found on our blog

[ARTICLE BY DAVID WILES]

Phishing attempt from SUN email address

Monday, June 25th, 2018

If you receive an email with the subject “Mailbox” or “Urgent Alert !!” from a university account, do not respond to it or click on the link. This is not a legitimate email from Information Technology.

We have received reports that a suspicious email is being sent out from a university account informing users that their email has exceeded its storage limit and they have to click on a link to “avoid blockage or deactivation”(As shown in example)

If you follow the link and give your information, it will be used by phishing criminals to gain access to your personal information, including your bank details. If you did click on the link of this phishing email, immediately go to the www.sun.ac.za/useradm website and change the passwords on all your university accounts.

If you have any inquiries, please let us know by logging a request or calling our Service Desk at 808 4367. 

 

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