%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 22 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 15 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250718151652+00'00') /ModDate (D:20250718151652+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 16 0 R 18 0 R 20 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 3641 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 79.670 521.469 667.064 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 79.670 l 565.984 79.670 l 565.984 745.984 l f 45.266 746.734 m 45.266 79.670 l 46.016 79.670 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(PHISHING SCAM FROM COMPROMISED UNIVERSITY ACCOUNT)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(David Wiles)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Please keep an eye out for an e-mail from a sun email address with the subject line of FYI_Order/Approval.)] TJ ET BT 61.016 617.431 Td /F4 9.0 Tf [(It is a phishing scam with a link to a website that is designed to compromise security and steal details such as banking )] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(details, login names and passwords.)] TJ ET BT 61.016 586.453 Td /F4 9.0 Tf [(The owner of the affected account has already put an Out-of-office notification on her account telling people to ignore the )] TJ ET BT 61.016 575.464 Td /F4 9.0 Tf [(mail sent from her account, but the account is probably still compromised and under the control of the scammers.)] TJ ET BT 61.016 555.475 Td /F4 9.0 Tf [(Once in the university domain the scammers will continue to attack the university network to steal more information or to )] TJ ET BT 61.016 544.486 Td /F4 9.0 Tf [(obtain bank account details, etc.)] TJ ET BT 61.016 524.497 Td /F4 9.0 Tf [(Here is an example of one of the mails:)] TJ ET q 375.000 0 0 249.750 61.016 263.549 cm /I2 Do Q BT 61.016 245.758 Td /F4 9.0 Tf [()] TJ ET BT 61.016 225.769 Td /F4 9.0 Tf [(Please report this phishing mail if you receive it from the above mentioned address or any other sun address.Here is how )] TJ ET BT 61.016 214.780 Td /F4 9.0 Tf [(you report it:)] TJ ET BT 61.016 194.791 Td /F4 9.0 Tf [(~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~)] TJ ET BT 61.016 174.802 Td /F4 9.0 Tf [(Go to )] TJ ET 0.373 0.169 0.255 rg BT 85.532 174.802 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 85.532 173.651 m 382.649 173.651 l S 0.153 0.153 0.153 rg BT 382.649 174.802 Td /F4 9.0 Tf [(.??)] TJ ET BT 61.016 154.813 Td /F4 9.0 Tf [(Fill in your information and add the email as an attachment. Your request will automatically be logged on the system.?? )] TJ ET BT 61.016 143.824 Td /F4 9.0 Tf [(Please add the suspicious email as an attachment to the request.)] TJ ET BT 61.016 123.835 Td /F4 9.0 Tf [(??~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~)] TJ ET BT 61.016 103.846 Td /F4 9.0 Tf [(If you have accidentally clicked on the link and already given any personal details to the phishers it is vitally important that )] TJ ET BT 61.016 92.857 Td /F4 9.0 Tf [(you immediately go to the USERADM page \(either )] TJ ET 0.373 0.169 0.255 rg BT 264.092 92.857 Td /F4 9.0 Tf [(http://www.sun.ac.za/password)] TJ ET 0.18 w 0 J [ ] 0 d 264.092 91.706 m 388.139 91.706 l S 0.153 0.153 0.153 rg BT 388.139 92.857 Td /F4 9.0 Tf [( or )] TJ ET 0.373 0.169 0.255 rg BT 401.144 92.857 Td /F4 9.0 Tf [(www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 401.144 91.706 m 499.172 91.706 l S 0.153 0.153 0.153 rg BT 499.172 92.857 Td /F4 9.0 Tf [( and )] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 263.5489 436.0157 513.2989 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/files/2021/11/ORDER_PHISH.png) >> endobj 14 0 obj << /Type /XObject /Subtype /Image /Width 500 /Height 333 /Filter /FlateDecode /DecodeParms << /Predictor 15 /Colors 1 /Columns 500 /BitsPerComponent 8>> /ColorSpace /DeviceGray /BitsPerComponent 8 /Length 777>> stream x1 0 ]vF)3= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= Ӄhu endstream endobj 15 0 obj << /Type /XObject /Subtype /Image /Width 500 /Height 333 /SMask 14 0 R /Filter /FlateDecode /DecodeParms << /Predictor 15 /Colors 3 /Columns 500 /BitsPerComponent 8>> /ColorSpace /DeviceRGB /BitsPerComponent 8 /Length 76624>> stream xyt\}[Uw۷F7vH HvdQHv|fLΛd&˼3'LΛ7L<'yv9ٲ$S%"w }G7nUn4A$м]Uo~}Z3yR8=a֚z#ѹ={.::::O <{cBZy}UU1ưzBnȊrGCn'S\2'5 \mz%HUUUU!!Э4wY}>^~&`Y>466|ֈFھ}]k#`BX__F~7|eļd0[$rtK@a5#W^mnnr8& |mmnoiir5557,1. 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Contact the IT Service Desk if you are still unsure.)] TJ ET BT 432.949 707.226 Td /F4 9.0 Tf [([ARTICLE BY DAVID WILES])] TJ ET 0.400 0.400 0.400 rg BT 61.016 688.737 Td /F2 9.0 Tf [(Posted in:E-mail,News,Phishing,Security | | With 0 comments)] TJ ET endstream endobj xref 0 24 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000350 00000 n 0000000387 00000 n 0000000525 00000 n 0000000628 00000 n 0000004321 00000 n 0000004433 00000 n 0000004548 00000 n 0000004668 00000 n 0000004776 00000 n 0000004903 00000 n 0000005011 00000 n 0000006033 00000 n 0000082917 00000 n 0000083044 00000 n 0000083171 00000 n 0000083298 00000 n 0000083379 00000 n 0000083506 00000 n 0000083586 00000 n 0000083651 00000 n trailer << /Size 24 /Root 1 0 R /Info 5 0 R >> startxref 84900 %%EOF E-mail « Informasietegnologie
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Filesender – a secure service for sharing large files

Tuesday, February 5th, 2019

SANReN has implemented the latest version of Filesender, a web-based application that allows authenticated users to securely and easily send web-based large files to other users. 

Below are the guidelines for accessing the service and what values it adds to your day to day operations.

What problem does the service solve?

You need to send a file larger than a couple of megabytes to someone and the e-mail comes back: “attachment too big” or “mailbox too full”, that’s where FileSender comes in handy.

How do I use the service?

Upon logging in, you are presented with a user-friendly interface. You can set the file to be available for download for a certain period so that it automatically gets removed when the file reaches its expiry date. You have an option to drag and drop your file when uploading it to the application. You also have an option to get a link to the file after uploading it or send it to a recipient as an e-mail.

The service is integrated with the South African Identity Federation (https://safire.ac.za/), which provides a pool of institutions you can authenticate from to use the service. If your institution is not registered on SAFIRE as yet, you can log in with a social media account if you are from an eligible institution.

Where do I access the service?

You can access the service on https://filesender.sanren.ac.za

Drop us an e-mail on sysadmin@sanren.ac.za for any queries regarding the service.

Use of sun email for commercial purposes

Tuesday, February 5th, 2019

As staff and students of the University, we use our sun emails every day. But did you know that every year when you reactivate your account, you also agree to the Electronic Communication Policy? 

The ECP explains the acceptable and unacceptable use of the University’s electronic communication facilities, which include the internet and email. (read the full ECP policy here) According to the ECP, point 3.1.3: “The User shall be responsible for using the Facilities only for the purpose for which the User has been authorised.” 

IT facilities and resources are provided to advance the mission of the University. This includes learning, teaching, research, knowledge transfer, public outreach, the commercial activities of the University, or the administration necessary to support all of the above.

The email system is to be used for legitimate institutional purposes only, therefore the use of IT facilities for non-University commercial purposes, or for personal gain, is a violation of this policy.  You may not use the IT Facilities to advertise any trade, service or profession not endorsed by the University. 

Unfortunately, it’s come under our attention that some staff use their sun email address to distribute information regarding beauty products, Tupperware, etc. and acting as agent for the sale of these products. Any bulk unsolicited mail or commercial advertising of other businesses are not allowed on the University network.

If you need to send personal emails, rather consider getting a free email account, for example, Gmail. Separating your business and personal activities is also better security practice in the long run and will protect you and the University network. However, if you use your sun address for personal activities, keep in mind that the University owns any communication sent via email. If needed, University management has the right to access any material in your email or on your computer.  

Phishing attempt: “SARS eFiling Letter notification”

Thursday, January 31st, 2019

An email with the subject “SARS eFiling Letter Notification” was sent from a staff email to staff and students on campus. The email asks you to click on a link to download your SARS documents (See example below)

This is not a legitimate SARS email, but a phishing attempt from a compromised sun email account.

SARS will never ask you to provide any personal information by means of email. By clicking on links and providing your information, you give criminals access to your personal information and your accounts.

If you clicked on the link in this phishing email, immediately change your password on www.sun.ac.za/password. For enquiries contact the IT Service Desk by logging a request or calling 808 4367. More information on phishing is available on our blog and Twitter.

Click for a larger version.

SARS phishing scam

Wednesday, January 30th, 2019

Please be on the lookout for the next phishing attack on the university network. This time (as occurred several times in 2018) it comes with a subject of “SARS eFiling Letter Notification”

This is an obvious phishing scam using a website to attempt to steal your login details.

  1. SARS will not send you an email with the salutation: “Dear Tax Payer”, they’ll address you personally.
  2. The sender is a compromised email address from an estate agent in Pretoria and not a SARS email address.
  3. The link takes you to a site that is not the SARS eFiling Server address.
  4. Apart from department admin who deals with SARS directly, university email addresses are not (and should not be) used for SARS communication.

Here is an example of the email that several of our observant colleagues and students have already reported:

Here is the phishing website that will attempt to steal your login details:

If you receive an email like this, please report it to IT Cyber Security as soon as possible.

Once you have reported the spam or phishing mail, you can delete it immediately. You can report this in two ways:

  1. By reporting it on the ICT Partner Portal. Go to https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115. Fill in your information and add the email as an attachment. Your request will automatically be logged on the system.
  2. By sending an email. 
    1. Start up a new mail addressed to csirt@sun.ac.za.
    2. Use the Title “SPAM” (without quotes) in the Subject.
    3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the – New Mail.
    4. Send the mail.

[ARTICLE BY DAVID WILES]

Feedback on Office365 outage

Friday, January 25th, 2019

On Thursday, 24 January, from 10:30 to 22:00 Outlook users across large parts of the world were left without email. A major outage affecting, among others, South Africa, South America and Europe was caused by a technical problem at one of Microsoft’s data centres in Europe. 

Subsequently, all Stellenbosch University staff could also not access their email. Connectivity to Microsoft Exchange was restored Thursday evening late and staff and students were able to access their emails again. For a full report from Microsoft on the incident, click here 

Keep in mind that cybercriminals could use incidents like these to launch attacks on email users. Neither Microsoft, not IT will ever ask you to reactivate your Microsoft account or divulge personal details.

Please take note that, in instances where email is unavailable, our Twitter feed will be used as the main communication channel and the latest updates will be posted on the feed. For any inquiries please contact the IT Service Desk at 021 808 4367 or log a request on the ICT Partner Portal.

 

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