%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 22 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 14 0 R /I2 15 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250719055053+00'00') /ModDate (D:20250719055053+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 16 0 R 18 0 R 20 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 3641 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 79.670 521.469 667.064 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 79.670 l 565.984 79.670 l 565.984 745.984 l f 45.266 746.734 m 45.266 79.670 l 46.016 79.670 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(PHISHING SCAM FROM COMPROMISED UNIVERSITY ACCOUNT)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(David Wiles)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Please keep an eye out for an e-mail from a sun email address with the subject line of FYI_Order/Approval.)] TJ ET BT 61.016 617.431 Td /F4 9.0 Tf [(It is a phishing scam with a link to a website that is designed to compromise security and steal details such as banking )] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(details, login names and passwords.)] TJ ET BT 61.016 586.453 Td /F4 9.0 Tf [(The owner of the affected account has already put an Out-of-office notification on her account telling people to ignore the )] TJ ET BT 61.016 575.464 Td /F4 9.0 Tf [(mail sent from her account, but the account is probably still compromised and under the control of the scammers.)] TJ ET BT 61.016 555.475 Td /F4 9.0 Tf [(Once in the university domain the scammers will continue to attack the university network to steal more information or to )] TJ ET BT 61.016 544.486 Td /F4 9.0 Tf [(obtain bank account details, etc.)] TJ ET BT 61.016 524.497 Td /F4 9.0 Tf [(Here is an example of one of the mails:)] TJ ET q 375.000 0 0 249.750 61.016 263.549 cm /I2 Do Q BT 61.016 245.758 Td /F4 9.0 Tf [()] TJ ET BT 61.016 225.769 Td /F4 9.0 Tf [(Please report this phishing mail if you receive it from the above mentioned address or any other sun address.Here is how )] TJ ET BT 61.016 214.780 Td /F4 9.0 Tf [(you report it:)] TJ ET BT 61.016 194.791 Td /F4 9.0 Tf [(~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~)] TJ ET BT 61.016 174.802 Td /F4 9.0 Tf [(Go to )] TJ ET 0.373 0.169 0.255 rg BT 85.532 174.802 Td /F4 9.0 Tf [(https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 85.532 173.651 m 382.649 173.651 l S 0.153 0.153 0.153 rg BT 382.649 174.802 Td /F4 9.0 Tf [(.??)] TJ ET BT 61.016 154.813 Td /F4 9.0 Tf [(Fill in your information and add the email as an attachment. Your request will automatically be logged on the system.?? )] TJ ET BT 61.016 143.824 Td /F4 9.0 Tf [(Please add the suspicious email as an attachment to the request.)] TJ ET BT 61.016 123.835 Td /F4 9.0 Tf [(??~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~)] TJ ET BT 61.016 103.846 Td /F4 9.0 Tf [(If you have accidentally clicked on the link and already given any personal details to the phishers it is vitally important that )] TJ ET BT 61.016 92.857 Td /F4 9.0 Tf [(you immediately go to the USERADM page \(either )] TJ ET 0.373 0.169 0.255 rg BT 264.092 92.857 Td /F4 9.0 Tf [(http://www.sun.ac.za/password)] TJ ET 0.18 w 0 J [ ] 0 d 264.092 91.706 m 388.139 91.706 l S 0.153 0.153 0.153 rg BT 388.139 92.857 Td /F4 9.0 Tf [( or )] TJ ET 0.373 0.169 0.255 rg BT 401.144 92.857 Td /F4 9.0 Tf [(www.sun.ac.za/useradm)] TJ ET 0.18 w 0 J [ ] 0 d 401.144 91.706 m 499.172 91.706 l S 0.153 0.153 0.153 rg BT 499.172 92.857 Td /F4 9.0 Tf [( and )] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 263.5489 436.0157 513.2989 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/files/2021/11/ORDER_PHISH.png) >> endobj 14 0 obj << /Type /XObject /Subtype /Image /Width 500 /Height 333 /Filter /FlateDecode /DecodeParms << /Predictor 15 /Colors 1 /Columns 500 /BitsPerComponent 8>> /ColorSpace /DeviceGray /BitsPerComponent 8 /Length 777>> stream x1 0 ]vF)3= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= ӃL2= Ӄhu endstream endobj 15 0 obj << /Type /XObject /Subtype /Image /Width 500 /Height 333 /SMask 14 0 R /Filter /FlateDecode /DecodeParms << /Predictor 15 /Colors 3 /Columns 500 /BitsPerComponent 8>> /ColorSpace /DeviceRGB /BitsPerComponent 8 /Length 76624>> stream xyt\}[Uw۷F7vH HvdQHv|fLΛd&˼3'LΛ7L<'yv9ٲ$S%"w }G7nUn4A$м]Uo~}Z3yR8=a֚z#ѹ={.::::O <{cBZy}UU1ưzBnȊrGCn'S\2'5 \mz%HUUUU!!Э4wY}>^~&`Y>466|ֈFھ}]k#`BX__F~7|eļd0[$rtK@a5#W^mnnr8& |mmnoiir5557,1. 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Contact the IT Service Desk if you are still unsure.)] TJ ET BT 432.949 707.226 Td /F4 9.0 Tf [([ARTICLE BY DAVID WILES])] TJ ET 0.400 0.400 0.400 rg BT 61.016 688.737 Td /F2 9.0 Tf [(Posted in:E-mail,News,Phishing,Security | | With 0 comments)] TJ ET endstream endobj xref 0 24 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000350 00000 n 0000000387 00000 n 0000000525 00000 n 0000000628 00000 n 0000004321 00000 n 0000004433 00000 n 0000004548 00000 n 0000004668 00000 n 0000004776 00000 n 0000004903 00000 n 0000005011 00000 n 0000006033 00000 n 0000082917 00000 n 0000083044 00000 n 0000083171 00000 n 0000083298 00000 n 0000083379 00000 n 0000083506 00000 n 0000083586 00000 n 0000083651 00000 n trailer << /Size 24 /Root 1 0 R /Info 5 0 R >> startxref 84900 %%EOF E-mail « Informasietegnologie
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Warning: Phishing scams with fake invoices

Monday, October 1st, 2018

The nature of the university as an academic institution means that goods like books and academic journals are purchased by staff.

Phishing scammers will often exploit these purchases by either spoofing the e-mail addresses of well-known publishers or sending “invoices” that are infected with malware to fool people into divulging personal details like passwords and bank account details, or more seriously, infecting their victim’s computers with ransomware which encrypts the contents of the hard drive and demands a ransom to unlock access to the encrypted files.

Last week several colleagues reported that they were getting invoices from a journal publisher for books they allegedly purchased. An invoice for books purchased is usually attached.

Here is an example of the phishing scam:

Please keep an eye open for this threat over the next few days. We have been reading reports of a drastic increase in the incidents of ransomware infections targeting large institutions like universities. Keep on your toes, these criminals will never stop trying, because they catch their victims from the university so easily. Don’t become a victim. Fight them by reporting these scams to the IT CyberSecurity Team, and by spreading the news to your colleagues and classmates.

 If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method: (especially if it comes from a university address) Once you have reported it, delete it or put it in your Junk Mail folder.

  1. Start up a new mail addressed to csirt@sun.ac.za, cc sysadm@sun.ac.za.
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

[ARTICLE BY DAVID WILES]

 

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SARS phishing scam from sun email

Monday, August 13th, 2018

If you receive an email with the subject “SARS eFilings” from any university email account, do not respond or click on the link. This is not a legitimate email from SARS.

The suspicious email is being sent from compromised staff email accounts informing users that “An EMP Statement of Account for the tax payer listed below has been issued by SARS” and you “need to log into the google doc with your correct details to view the document”. (as shown in example below):

It is important that you help us by spreading the word, informing us about suspicious mails and letting your colleagues and friends know about the scams. You are our eyes and ears, and your input, information and questions are extremely valuable.

When you click on links and provide your information on phishing emails, criminals will be able to gain access to your personal information. If you clicked on the link of this phishing email, immediately go to the www.sun.ac.za/useradm website and change the passwords on all your university accounts.

Remember that once the phishers lose control of one compromised account they might simply move over to another account and they might also close the website they were using once it is blocked by us and would use another one that looks and acts in the same way. Currently, the phishers are servers in Europe to launch their attacks. This is a common tactic with a spear-phishing attack such as this. 

To help us, please:

  • continue to watch out for mail like or similar to this and do NOT respond to it, click on links or provide your email address username or password
  • report the new phishing mail to the correct e-mail addresses of Information Technology Cyber Security using the method added to the bottom of this post
  • remember, just because a mail comes from a “student” or a “personnel” e-mail address and has university branding does not mean in any way that it is legitimate

If you have received mail that looks like this please immediately report it to the Information Technology Security Team using the following method: (especially if it comes from a university address)

  1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
  2. Use the Title “SPAM” (without quotes) in the Subject.
  3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
  4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:

If you did click on the link of this phishing spam and unwittingly give the scammers your username, e-mail address and password you should immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different, and is a strong password that will not be easily guessed.) as well as changing the passwords on your social media and private e-mail accounts (especially if you use the same passwords on these accounts.)

For more information on reporting and combating phishing and spam: https://blogs.sun.ac.za/it/en/2017/11/reporting-spam-malware-and-phishing/

[Information supplied by David Wiles]

 

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Before you resign or retire …

Tuesday, July 31st, 2018

You’ve packed up your office, said goodbye to your colleagues and you are ready for your new job. But what happens to your sun email address, your data or any electronic services you used while working at Stellenbosch University? We have a few tips and instructions. 

As soon as your active role as staff expires, all your electronic services also terminate. This process is necessary to maintain a healthy and secure network and to ensure that unused, dormant accounts are not used for nefarious purposes by cybercriminals.

In other words, from the date when your service at SU is terminated, you no longer have an active role at the university and you can no longer use university services. In this event, you will receive an email from helpinfo@sun.ac.za informing you that your username will expire.

To ensure that you are prepared in advance, we also suggest you do the following at least three months before you leave the university:

  1. Create a new email address for yourself (if you don’t have one already) There are various options, for example, Gmail or Yahoo.
  2. Activate your Out of Office function on you sun.ac.za Outlook mailbox and indicate in the message what your new email address is, in case someone needs to contact you. 
  3. If you use your @sun address for your banking, Facebook, DSTV or iCloud accounts or any other services or social media, change it to your new email address. We would also like to urge you to keep your work-related and private emails separate. Rather create a private email address for your personal correspondence.
  4. If you have any personal data on your electronic work devices or network storage (G: or H: drive), remove it and store it on your own external hard drive or online cloud storage, for example, Google Drive or OneDrive
  5. Make sure that your relevant work-related data is accessible for further usage by your colleagues and the university after you leave. However, do NOT give your password to colleagues when you leave the university as this poses a security risk.
  6. If you need any assistance, contact Information Technology and one of our technicians can assist you.

Students who are graduating or terminating their studies can find the necessary information on this pamphlet compiled by the IT HUB.

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Warning: Phishing scam exploiting ABSA new logo

Tuesday, July 17th, 2018

Many of you use ABSA as your bank of choice, as well as making use of ABSA Bank’s Internet Banking facilities, so this warning might be of particular significance.

Earlier this month ABSA announced a new logo – part of its rebranding campaign – and almost immediately phishing scammers exploited this opportunity to continue their nefarious campaign of identity theft through phishing email attacks.

Several users have reported getting the following email – allegedly from ABSA – taking advantage of the new logo to target the bank’s customers in a phishing email scam by attempting to trick users to click on a link to take them to a fake website.

The scam email states that it comes from Absa CEO Maria Ramos, but it’s actually from an outside source and informs victims that “today marks a very significant day in the Absa journey”. The email uses Absa’s slogan, saying “We are also launching a new, fresh and vibrant Absa logo and identity that reflects our commitment to you, our customers”. Potential victims are then encouraged to click on their “New Absa eStatements” in PDF format. This is not a statement, but an HTML file which takes users to a phishing website.

Here is one example of the phishing e-mail which has already appeared in several University email accounts, as well as personal home email accounts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

As always, you should never respond to a suspicious looking email or message or click on a link in any suspicious looking email. Rather delete the email. No South African bank will ever contact customers and request sensitive information (card PIN, card CVV or online banking password) via email, telephone or SMS.

If you have received a phishing email, immediately report it to the Information Technology CyberSecurity Team using the following method:
 
1. Start up a new mail addressed to sysadm@sun.ac.za (CC: help@sun.ac.za)
2. Use the Title “SPAM” (without quotes) in the Subject.
3. With this New Mail window open, drag the suspicious spam/phishing mail from your Inbox into the New Mail Window. It will attach the mail as an enclosure and a small icon with a light yellow envelope will appear in the attachments section of the New Mail.
4. Send the mail.

IF YOU HAVE FALLEN FOR THE SCAM:
If you did click on the link of a phishing spam and unwittingly gave the scammers your username, email address and password  immediately go to http://www.sun.ac.za/useradm and change the passwords on ALL your university accounts (making sure the new password is completely different and is a strong password that will not be easily guessed.), as well as changing the passwords on your social media and private email accounts (especially if you use the same passwords on these accounts.)
 
Useful information on how to report and combat phishing and spam can also be found on our blog

[ARTICLE BY DAVID WILES]

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Phishing attempt from SUN email address

Monday, June 25th, 2018

If you receive an email with the subject “Mailbox” or “Urgent Alert !!” from a university account, do not respond to it or click on the link. This is not a legitimate email from Information Technology.

We have received reports that a suspicious email is being sent out from a university account informing users that their email has exceeded its storage limit and they have to click on a link to “avoid blockage or deactivation”(As shown in example)

If you follow the link and give your information, it will be used by phishing criminals to gain access to your personal information, including your bank details. If you did click on the link of this phishing email, immediately go to the www.sun.ac.za/useradm website and change the passwords on all your university accounts.

If you have any inquiries, please let us know by logging a request or calling our Service Desk at 808 4367. 

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