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Also, indicate who will be responsible during your time )] TJ ET BT 91.016 576.964 Td /F4 9.0 Tf [(away and add their email address to your Out of Office.)] TJ ET BT 78.360 565.991 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 565.975 Td /F4 9.0 Tf [(Make sure that your relevant )] TJ ET BT 207.566 565.975 Td /F1 9.0 Tf [(work-related data)] TJ ET BT 282.086 565.975 Td /F4 9.0 Tf [( is accessible for usage by your colleagues while you are away. )] TJ ET BT 91.016 554.986 Td /F4 9.0 Tf [(However, do NOT give your password to colleagues when as this poses a security risk.)] TJ ET BT 78.360 544.013 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 543.997 Td /F4 9.0 Tf [(If your sun password might expire during your holiday, )] TJ ET 0.373 0.169 0.255 rg BT 309.104 543.997 Td /F4 9.0 Tf [(rather )] TJ ET 0.18 w 0 J [ ] 0 d 309.104 542.846 m 335.114 542.846 l S BT 335.114 543.997 Td /F1 9.0 Tf [(change it before you go)] TJ ET 0.18 w 0 J [ ] 0 d 335.114 542.567 m 436.634 542.567 l S BT 436.634 543.997 Td /F4 9.0 Tf [(.)] TJ ET 0.18 w 0 J [ ] 0 d 436.634 542.846 m 439.136 542.846 l S 0.153 0.153 0.153 rg BT 439.136 543.997 Td /F4 9.0 Tf [( If it expires while you are )] TJ ET BT 91.016 533.008 Td /F4 9.0 Tf [(away you will be locked out of your account and it will cause unnecessary stress to deactivate it in January. )] TJ ET BT 78.360 522.035 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 522.019 Td /F4 9.0 Tf [(If you receive a )] TJ ET BT 154.547 522.019 Td /F1 9.0 Tf [(phishing email on your sun account)] TJ ET BT 308.582 522.019 Td /F4 9.0 Tf [( over the holiday and clicked on links or typed in your )] TJ ET BT 91.016 511.030 Td /F4 9.0 Tf [(username and password, your account may be compromised. 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Remember that you can also report spam directly to Microsoft by using the handy )] TJ ET 0.373 0.169 0.255 rg BT 91.016 478.063 Td /F4 9.0 Tf [(Report Message function in Outlook)] TJ ET 0.18 w 0 J [ ] 0 d 91.016 476.912 m 234.080 476.912 l S 0.153 0.153 0.153 rg BT 234.080 478.063 Td /F4 9.0 Tf [(.)] TJ ET BT 78.360 467.090 Td /F4 9.0 Tf [(5.)] TJ ET BT 91.016 467.074 Td /F1 9.0 Tf [(Information Technology will also be closing,)] TJ ET BT 280.565 467.074 Td /F4 9.0 Tf [( like the rest of the University, )] TJ ET BT 401.111 467.074 Td /F1 9.0 Tf [(on 24 December and opening )] TJ ET BT 91.016 456.085 Td /F1 9.0 Tf [(again on 3 January)] TJ ET BT 172.547 456.085 Td /F4 9.0 Tf [(. If possible, please log your IT requests as soon as possible before you leave. 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Exciting web changes are coming in 2025!

Monday, January 20th, 2025

We are working on a modern website that is user-friendly, informative and reflective of our SU identity. Thank you for your patience.

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Posted in Communication, General, News | Comments Off on Exciting web changes are coming in 2025!

Scheduled IT Maintenance Weekends 2024

Wednesday, August 28th, 2024

SEPTEMBER 2024

As per the annual calendar, Information Technology will conduct its quarterly scheduled maintenance on IT infrastructure components from Friday, 6 September, at 21:00 until Monday, 9 September, at 07:00.

Although every attempt will be made to limit interruptions, various IT services and systems will be affected and can become unavailable during this time – partly or entirely.

For inquiries, please log a request on the ICT Partner Portal. 

 

JUNE/JULY 2024

As per the annual calendar, Information Technology will conduct its quarterly scheduled maintenance on IT infrastructure components from Friday, 28 June, at 21:00 until Monday, 1 July, at 07:00.

 

APRIL 2024

As per the annual calendar, Information Technology will be conducting its quarterly scheduled maintenance on IT infrastructure components from Friday, 5 April, at 17:00 until Monday, 8 April, at 07:00. 

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SUNid UPDATE | August 2024

Monday, August 19th, 2024

SUNid announcement: Transitioning to a new platform | August 2024

SUNid will soon be upgraded to a new and improved platform, enhancing security and management of third-party access. Detailed instructions and an overview of the new features will be shared over the next few weeks.

We understand that transitioning to a new platform can be difficult. The following resources will be made available throughout the transition:

  • A detailed user guide and instructional video to navigate the new platform.
  • The option to log a call on the ICT Partner Portal for any concerns or questions.
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Posted in General, SUNid | Comments Off on SUNid UPDATE | August 2024

Navigating Microsoft 365 changes

Friday, July 19th, 2024

Changes to Microsoft 365 storage plans from 1 August 2025 

Globally, Microsoft announced a change in their storage plans for the Enrollment for Education Solutions (ESS) upon contract renewal. This includes Stellenbosch University (SU). Similar to Google’s recent storage updates, these changes are designed to enhance security, minimise environmental impact and promote educational innovation. 

These changes were initially set to take effect on 1 August 2024. However, following a successful business case presentation, SU has received an extension until 1 August 2025. This means the changes will not immediately impact you as a user, but we would like to encourage you to collaborate with IT to manage your storage efficiently in the interim.

Please see the guide: Microsoft 365: Use your storage effectively  

 

 

OneDrive and SharePoint file versions

File versioning in SharePoint and OneDrive keeps a detailed history of changes, including the date/time and the user who made the change. Users with appropriate permissions can view, delete and restore specific versions if they have the correct permissions. SharePoint automatically saves versions when you click “Save” or autosave every few minutes. 

Your files are automatically saved as versions, allowing you to track changes and revert to older versions if needed. 

For security reasons, file versioning for OneDrive and SharePoint will be limited to five versions (to restrict access to a limited number of files). You will be notified when this limit is reached. 

How to view previous versions of a file

  1. Open the file you want to view.

  2. Click the title of your file and select Version history. 

  3. Select a version to open it in a separate window.

  4. If you want to restore a previous version you’ve opened, select Restore.

*Source: Microsoft Support

 

 

MS Teams recordings

MS Teams recordings will now be retained for 60 days by default. After this period, recordings will automatically be deleted. We recommend that minutes be taken as soon as possible after the meeting and that recordings be deleted as soon as the minutes have been approved.

Other things to note:

  • When a recording is deleted due to the expiration setting, you will receive a notification on the recording:

           

  • Watching the recording won’t affect the expiration date.
  • The person who initiates the recording is the owner. Only the owner can delete the recording.

 

 

Outlook online archiving

An Outlook online archive mailbox can store older email messages where they won’t occupy space in your primary mailbox. This specialised mailbox appears alongside your other mailbox folders in Outlook. Emails older than one year will be moved automatically to Outlook’s Online Archive (no user action is required).

Operating system: Outlook for Windows

  1. Open your Windows Outlook mail. 
  2. In the folder list panel, locate the Online Archive folder. 
  3. Optionally, explore existing Online Archive folder contents. 
  4. Drag and drop email messages to and from your archive folder as needed. 

Operating system: Outlook for Mac 

 Your Online Archive folder will appear in Outlook for Mac if you have a Microsoft 365 account. 

  1. Open Outlook for Mac. 
  2. Find and expand your Online Archive folder in the folder list to see its contents. 
  3. Drag and drop email messages to and from your archive folder as needed. 

Note: New Outlook for Mac supports only the mail module. If you moved folders, calendar items, contacts, tasks, or notes to your archive in any other version of Outlook, such as Outlook for Windows, you won’t be able to view them in the online archive mailbox using the new Outlook for Mac. 

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Posted in General, Microsoft 365, News | Comments Off on Navigating Microsoft 365 changes

NAVIGATING MICROSOFT 365 CHANGES: OneDrive and SharePoint file versions

Wednesday, April 24th, 2024

Exciting updates are on the horizon for Microsoft 365 users, bringing improvements to enhance your digital workspace experience. In this blog post we delve into the recent changes impacting the number of file versions that are automatically stored.

File versioning in SharePoint and OneDrive keeps a detailed history of changes, including the date/time and the user who made the change. Users with appropriate permissions can view, delete and restore specific versions if they have the correct permissions. SharePoint automatically saves versions when you click “Save” or with autosave every few minutes. 

Your files are automatically saved as versions, allowing you to track changes and revert to older versions if needed. 

For security reasons, file versioning for OneDrive and SharePoint will be limited to ten versions (to restrict access to a limited number of files). You will be notified when this limit is reached. 

How to view previous versions of a file

  1. Open the file you want to view.

  2. Click the title of your file and select Version history. 

  3. Select a version to open it in a separate window.

  4. If you want to restore a previous version you’ve opened, select Restore.

*Source: Microsoft Support

Refer to the infographic below for more information on navigating these changes. Stay informed and connected with Microsoft 365’s evolving landscape.

M365 Changes to look out for

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