%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 16 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250726071720+00'00') /ModDate (D:20250726071720+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 2413 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 372.137 521.469 374.597 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 372.512 520.719 373.847 re S 0.773 0.773 0.773 rg 61.016 387.887 m 550.984 387.887 l 550.984 388.637 l 61.016 388.637 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(DELL OPTIPLEX ALL-IN-ONE PCS FOR SALE)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(January 01,1970)] TJ ET BT 173.588 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 188.096 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(We currently have 20 Dell Optiplex All-in-One desktops in stock )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(for sale. These PCs are available immediately.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(The specifications are as follows:)] TJ ET BT 61.016 586.453 Td /F4 9.0 Tf [(Processor: i7-10700 \(8 Cores/16MB/16T/2.9GHz to 4.8GHz/65W\))] TJ ET BT 61.016 575.464 Td /F4 9.0 Tf [(Hard drive: M.2 512GB SSD)] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(Memory: 16GB, 1x16GB)] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(Monitor: AIO 23.8" FHD 1920x1080 IPS Touch)] TJ ET 0.373 0.169 0.255 rg BT 61.016 533.497 Td /F4 9.0 Tf [(More information is also available on Dell's website.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 61.016 532.346 m 266.801 532.346 l S 0.153 0.153 0.153 rg BT 61.016 513.508 Td /F4 9.0 Tf [(Price: R18,170.00 \(VAT inclusive\))] TJ ET BT 61.016 493.519 Td /F4 9.0 Tf [(These desktops are only for sale to SU departments. )] TJ ET BT 61.016 482.530 Td /F4 9.0 Tf [(Unfortunately no private sales are allowed.)] TJ ET BT 61.016 462.541 Td /F4 9.0 Tf [(If you department is interested in purchasing one of these )] TJ ET BT 61.016 451.552 Td /F4 9.0 Tf [(desktops, please log a request on )] TJ ET 0.373 0.169 0.255 rg BT 198.095 451.552 Td /F4 9.0 Tf [(servicedesk.sun.ac.za)] TJ ET 0.18 w 0 J [ ] 0 d 198.095 450.401 m 286.628 450.401 l S 0.153 0.153 0.153 rg BT 286.628 451.552 Td /F4 9.0 Tf [( with the )] TJ ET BT 61.016 440.563 Td /F4 9.0 Tf [(description: "AIO available".)] TJ ET BT 61.016 420.574 Td /F4 9.0 Tf [()] TJ ET 0.400 0.400 0.400 rg BT 61.016 402.085 Td /F2 9.0 Tf [(Posted in:News,Notices | | With 0 comments)] TJ ET q 225.000 0 0 198.750 325.984 447.461 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 61.0157 532.6642 266.8007 541.8217 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://www.dell.com/za/enterprise/p/optiplex-7480-aio/pd) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 198.0947 450.7192 286.6277 459.8767 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (http://servicedesk.sun.ac.za) >> endobj 16 0 obj << /Type /XObject /Subtype /Image /Width 300 /Height 265 /ColorSpace /DeviceRGB /Filter /DCTDecode /BitsPerComponent 8 /Length 10403>> stream JFIFC    !'"#%%%),($+!$%$C   $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ , L !1AQaq"2B#3CR$4br%&DStds1!1AQ"2#a3q$BCR ?k}9Oc>7Iiu2m\e^Ө+5+A+Y)Fn镫bZjH-5)IL@?PkLe釡g &y=Ѱ}n7Ϧ'=rT[ų Ֆ84i:lzp]hj} 'Lp# wcogJ\G,ԱssE?K-SC#㫧;O6j-~Q"yn55Ҏ(竑09ǒa@@@@@@@@@@@@@@@@@@@@@@@A&c n#84)F@QqڻM&1}-LcJ*=yſE_9=l_-;ݩˉ[>joMW;c-k%YT~ΪϦ^ЮVUI]MRήA586 ?iϸٛ LϕNcvu?|tQb[l r׷y;Vw9=FԶ SjM[99i9-0O(r-v JxDzzw%NڴVAܱI|U;l4zO4t l&AHǏJy8[2Jʙx]qRo%1䪪AZ*WEMSvԐILeP*lW*QH :Fy?7392rGRwyrOFuR^nrꪞ1U]g趟z.4$5_豾r3] DGAOTQHOaW _ԧgzTwUnշJIlz+Qӏi.9H>D,:kSǕԯkMKePZț4{t@@@@@@@@@@@@@A*bծw5/UQNImx]ӑrE_G5;jo5h@qVBmS^}9V Z6U6E*t`)VDʑQN)U aX8ʴAMY8v`7_ vg$QsY}7 8\a=#ҳYMZqٵ9%2}h\H*#UoE ވzS/.z@a$T•_B2(ܟ{O&:98n&8,4ު4pR`eLM UPp}r{Z&shT <)I#, wUhᄈ:x [Lu+5 }kA8QSndv@?V$gWr:?Z[}cSrrlp{ȬIi$l|zETEx[ZM4@8' \2~'&]a 8'vֺ8g]'p-l˟uToטTs߯qn9)MKShV1 GەhT`WʬQp M36KmZrZs983ssc759 ';˰&g`&餐5f=3mԈ:WKry*[=zQjloϴKV^I#k*y_5.k6Lq̻Sr爘\x~9x}//9(U)BAY!Z*ZsrLO-f",topnr>#>-v̾/6K=Yf}DLjG2̳]'jMLfejMV}i!U #{3V&KK]G9HX {_M29Ӄˏ,gi AoA,sn qNJiqU)9HϏw.$+;vZMbj*U6CJ(~|\-?q+t6@#/Nud{Ddpwͼʌ+lǀ'ZJT*aY do6>+#:?Wo> ΑڐVTڥ &9+kUGJU]Q9d.{E'<¾]˓Yl*gK@cޝ /v8ez^;'>w0%Mn5Q:9d2e8q n3o[='08tب1AJ'O*|y?W8sD&0S IOYWO$E|W0X< s}=8gh[یn#&UW4wkbg7rVrL~g`ⳋmZMl[r723aW2y]pa))]#ewV1vefR^ S NVҟu)V2U[.SfCF}U.^Lxʮj)(|lpϒoH8|wK{y?-ݫih*$G4W;vWAYj~zQ?xL#'IsǞ2|V7z~>a+vA@rIJ֗70ޚ8,[UBm$ +AtE 3Sl#^Y5_O]DW`] dz<.JEoK)ASG(co;BqrtY^I˕<9yYv7U[뻉TKK iKO]ECtGԑ[t{su}?qVss-sgEgxx8qp^7G?q6xzs:GN Etygh#i|G[t=S:)h$|M܋xv;@w\q3>L'w6^֥t.oIKrwAǛ_5nKfR tu qnÌ[aac^d]Xu.C0W//GoOR0:1«sxoǘ@W֕_D=< -WRL.pOFwSX-9]]qMUjgHz _z'O/[XW7wn\/D@@@@@@@@@@@@A.D)Ers#7b1gvo.*֗.s'6{r ,ho]T qF&3[q/y0)YjZzRj1{g=uru8anjpc啳;^Ti5CLֺN54 m=ӇY߇s˦?_R+p6ڒd)ZK8n~o.Y]3gĺJ}H3-/e\xsS]*.Tչ|L+|9x'4-ݫuL2 vܦpUސ\ʫ#*bZwoE#{_1Ld!Ti.:C{x9-1^ryb$sIvQ L4pR}M]>&?y+Q~,uzBnة}9a&A?Hk˞{x'z_O3XMn[^m.KSvp9~jnmgoryyMM!ԏ%2$^]LJǛl7N;)LJ?WoQύj3Sӻ3ة]VgSqm=/T,n߄pU zi{*_ةЪN{[)WHFG%4GDNk~ w{0}GSPH3Vbr{ΎfUɐ$o0aQGS.sY7^SCs z^ x7Ki3QOOLruaǟy-I9L2+41ר8h=ml߬[V[(,u/b{[d+8zy~v^3+?1p<|s^%8YO#NC谜_n kM fhz*[O|xL>F˻ql#nnGGSFfOW/ ;'~Jus3qVFHtd,̲}o6GSNꊉ%qnLdEZjߍ<ܩ~ tNҧ,~2I;ԡF VvUT3 ;}tL$/6[彘zQQ-TY^̕Y\c1`5yK] 뵔ǺoöWDҲQt3 ݨ8ч,K ɟUMԡrF󸿰+F{S|~vO Ǵ4oHqS%i4UѾJYHjۇ,gxr9qY7q5"& LP3 ߟwnzjլJ)t3aØ.Mxܴ\'ßٴ&ۭ@RzL2-\@@@@@@@@@@@@@A)`88֍ )]LR*laix9O}G +mF#) gO *,c#>JvEVPNȨ A};gTPP1ꝓhqu;%\r;;VR6xF33׆vI 䚮#KvQo9!iAZ::m%A>.b$eT?r Luv[ ftRI g㆙>{2y}J ]1r c:Ңt#$c<|0N3Y?HCv38A5iqnjSe;G#}H1ji]E$ԕ0 F`o]4sq?AyEH.ѳȆ |.w܂vQ8CJf0 60XT\5[/4{tIv#kv`X95{.;ss<9#2؃v& jA?r@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@##8si ^ן4w`el"w]4oE#Op c?YAm(/܃3Fal^:]}ktq{}PNY])hߎR5>㬻8܌ cWh{I5+I`as qwY]"bwg?8};b+ٝwnd18<7t՗:{w+)< o&^J:AWQ-l.zCH'A\6ɳXb%ԔR ծdL=lp`$=]}b]'TOE>o SQA֙ѓŎ4Ţ'.;y3!k1ӺNs#ǐ(1n3V2/-`!OF|1^:KvlǶcp;q0;Ⲟg.wY]Ƣb#;G$g-[t 29<< #U,~JC>=m8XAsSqc*$<`d0O ډPd_Vfa1͎]ܦ!uc{U GY"z4}*5_ju ;qՑ7yԀ snqMnntU?[SN揪"5(︽nƞ#Ψ3:g< ^p9GP\DI(l w]䂬NyK9e,QVudn KO~F O$J^[⑦V=dC?EnR.`u+kb)]1? x#WS>H$Woɾ TGe-DDp#=ȜݳuwPTHU2Whoexpf=;iTàpp#D2h{mWV[ky1Rvg52"ZpXϟUWgm-1 %n) 2+! ?b 1DRBBRlK㉿MBȜC!#zR;@Gf4*/vk1(29DACKc6 5w +gXfa8ei kn}lu,O1FY w6"ʓ5ȂCf?7gsQƺCL g+QAq_ |;#PfmKKAeaAL|C7O+c/6Q#vD4{"i{DϥTuoPwQ3=wCH矨DF^ \dǤjËiS>QuO@AcN%Zv{(3;74tgi? as#ho&Bllo&ؖ@@@@@@@@@@@@@@@@@@@@@AB` (,$۩e,w\^Ab\6&=FF̠w[} endstream endobj xref 0 17 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000332 00000 n 0000000369 00000 n 0000000507 00000 n 0000000596 00000 n 0000003061 00000 n 0000003173 00000 n 0000003288 00000 n 0000003408 00000 n 0000003516 00000 n 0000003643 00000 n 0000003752 00000 n 0000003880 00000 n 0000003960 00000 n trailer << /Size 17 /Root 1 0 R /Info 5 0 R >> startxref 14532 %%EOF News « Informasietegnologie
Language:
SEARCH

  • Recent Posts

  • Categories

  • Archives

News

« Older Entries
Newer Entries »

WiFi during load-shedding

Tuesday, March 16th, 2021

It seems we are never really done with loads-shedding and even though we try our utmost to prepare for the imminent interruptions, there is only so much we can do.

We realise that a stable internet connection in classrooms is vital for lecturers to stream academic content to students. In most university buildings we have generators in place to provide a backup for load-shedding. However, unfortunately we cannot guarantee uninterrupted supply of power. The reasons are as follows:

When load-shedding starts all network equipment loses power and the generator automatically kicks in. The network equipment will do a so-called “cold-boot” which can take several minutes. Subsequently it can take 10 minutes to 30 minutes (in some extreme cases) for the network to function optimally again.

Adding to this delay it could happen that network equipment will not recover automatically when the generator is activated. In these instances the network and WiFi will remain down for the whole duration of the load-shedding slot. 

Stabilising equipment and connections during load-shedding isn’t practically possible since the effort must be repeated once Eskom switches the power back on. However, we do have a monitoring system which checks for the equipment that does not recover by itself. 

In most cases WiFi and the rest of the network should be operational with the help of generator power after about 10 minutes. To ensure that the transition is seamless and network connectivity continues, it would be helpful if staff in the building could, after about 15 minutes after the generator started, check if the WiFi is active or not. 

Email

Posted in Connectivity, News, Notices | Comments Off on WiFi during load-shedding

IT HUB: only by appointment

Wednesday, March 3rd, 2021

All services offered by the IT HUB in the Admin A building – collection of equipment and any type of technical support – are available by prior arrangement only.

If staff need technical support, they need to log a request on the ICT Partner Portal after which they will be contacted by a technician for further arrangements.

Students should make appointments by logging a call at the online service desk in advance. Appointments and rrequests can no longer be logged at the entrance to the IT HUB.

You can also call the IT HUB at 021 8089289, but preferably log a request on the ICT Partner Portal. This can be done as follows:

  1. Log an issue report on the ICT Partner Portal at https://servicedesk.sun.ac.za/
  2. Sign on with your SU username and password.
  3. Select the “ICT Partner Portal” service desk.
  4. Students select the IT HUB option. Staff select the  option depending on the type of issue.
  5.  Fill in the necessary information – if there is an asset number, please include it.
  6.  Add any additional information in the description field.
  7.  Copy any related images, files and emails to the attachment area.
  8.  A staff member will make contact once the report has been logged and schedule an appointment.

Students and staff members who have lost their student/staff cards are the only unscheduled visitors allowed at the IT HUB, and only between 08:30 and 16:00 daily.

 

Email

Posted in General, News, Notices, Students | Comments Off on IT HUB: only by appointment

Goodbye Inetkey

Monday, March 1st, 2021

Until recently staff and students of Stellenbosch University had to use Inetkey to gain access to the internet. This tool acted both as a security gatekeeper and as a billing system for internet usage. 

At the end of 2019 when the Council of Stellenbosch University approved the budget for 2020, it included the introduction to a a new internet model. This decision also kicked off the project to phase out Inetkey.  The Finance Committee decided to levy an annual, once-off fee and for 2021 a once-off fee of R674.00 (R57.83 per month) was agreed on. Subsequently staff’s internet fee will in future be included in the annual username registration fee. 

The discontinuation of Inetkey also included the replacement of an outdated firewall. During the weekend of 19 February the outdated firewall that we have been using for internet access from campus was replaced and subsequently the necessity for Inetkey fell away.  

After the replacement Inetkey is no longer necessary for internet access and from 15 March the application will give an error message if you use it. You can therefore remove and/or uninstall the Inetkey app from all your devices. 

Email

Posted in General, Internet, News, Notices | Comments Off on Goodbye Inetkey

“PLEASE SUPPORT STIAS…” email causes a mail storm

Friday, February 19th, 2021

There is no reason to be worried or concerned about a mail that is being circulated with the subject line starting with “PLEASE SUPPORT STIAS…”

Although it is definitely spam (defined as unsolicited commercial e-mail) it does not appear have any dangerous content and was sent out by a university user to over 300 addresses one of which was the general IT Service Desk email address. Because it was sent to the address which automatically logs service requests the account automatically emailed all the recipients with “Cancellation” e-mails, who then replied, etc. This was no fault on the side of the IT Service desk as it is an automatic process of the Jira logging software that IT uses to track its calls.

This is known as a mail storm in IT jargon when somebody replies to a single e-mail sent to a mailing list and inadvertently replies with a personal message to the entire mailing list leading to a snowball effect or a mail storm. It is like a dog chasing its own tail!

If you receive a mail with the subject line “ICT-338035 FW: PLEASE SUPPORT STIAS – PLAN YOUR NEXT MEETING, WORKSHOP AND OR CONFERENCE WITH US”  or “PLEASE SUPPORT STIAS – PLAN YOUR NEXT MEETING, WORKSHOP AND OR CONFERENCE WITH US” just delete it. 

If you want to take it further and set up a mail filter to delete all mails with that particular Subject, then you can do so. However do not blacklist the sender or report it to the help@sun.ac.za address or it will just perpetuate the spam, and you could block legitimate e-mails from IT or the original sender.

Stay safe out there and thank you to everyone who flagged this email. It is encouraging when we have such observant and enthusiastic users.

[ARTICLE BY DAVID WILES]

 

Email

Posted in E-mail, News, Security | Comments Off on “PLEASE SUPPORT STIAS…” email causes a mail storm

Fixed internetfee now included in networkregistration

Monday, February 8th, 2021

At the end of 2019 when the Council of Stellenbosch University approved the budget for 2020, it included the introduction to a a new internet model. This decision led to a phasing out process of Inetkey – the tool used to track and account for the internet usage of staff and students. Although Inetkey still had to be used to gain access to the Internet, students were no longer charged for internet usage. Charging of staff usage was temporarily suspended for 2020.

However, the idea of “free” internet was only applicable to internet for students to ensure access to complete their studies effectively.  Payment for Internet for staff still has to paid for by departments. The Finance Committee decided to levy an annual, once-off fee and for 2021 a once-off fee of R674.00 (R57.83 per month) was agreed on.

From this year the annual internet fee will be included in the network registration fee which includes the renewal of usernames. All staff usernames expire at the end of March and staff annually have to reactivated online.

Currently the cost registration of a username on the network is as follows:

Internet fee: R674.00
Network/username fee: R287.00

Total: R961.00

Please take note that the internet fee is only levied on the “primary username”. If you have more than one username linked to your SU number, the internet fee will only be levied once. (For example generic departmental usernames).

For enquiries regarding the reactivation of usernames, please log a request on the ICT Partner Portal or refer to our service catalogue for more information

Enquiries regarding the internet fee can be directed to the Finance Department. 

Email

Posted in Internet, News, Notices | Comments Off on Fixed internetfee now included in networkregistration

« Older Entries
Newer Entries »
 

© 2013-2025 Disclaimer: The views and opinions expressed in this page are strictly those of the page author(s) and content contributor(s). The contents of this page have not been reviewed or approved by Stellenbosch University.