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BT 61.016 693.716 Td /F1 14.4 Tf  [(CYBERSECURITY AWARENESS MONTH: CREATING STRONG )] TJ ET
BT 61.016 676.134 Td /F1 14.4 Tf  [(PASSWORDS)] TJ ET
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BT 61.016 647.326 Td /F2 9.0 Tf  [(Posted on )] TJ ET
BT 104.045 647.326 Td /F3 9.0 Tf  [(May 10,2021)] TJ ET
BT 156.578 647.326 Td /F2 9.0 Tf  [( by )] TJ ET
BT 171.086 647.326 Td /F3 9.0 Tf  [(David Wiles)] TJ ET
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BT 87.530 619.837 Td 1.096 Tw /F4 9.0 Tf  [(�we pointed out that most people underestimate the importance of having a secure password, and still make the )] TJ ET
BT 61.016 608.848 Td 0.000 Tw /F4 9.0 Tf  [(mistake of using simple words and numbers as a password.)] TJ ET
BT 61.016 588.859 Td 0.566 Tw /F4 9.0 Tf  [(Keep in mind that your email and social network accounts contain very personal information about you. You must have a )] TJ ET
BT 61.016 577.870 Td 0.000 Tw /F4 9.0 Tf  [(strong password to keep your personal life personal, and not become a victim of identity theft.�)] TJ ET
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BT 91.016 557.881 Td 1.403 Tw /F4 9.0 Tf  [(Using email or your profile on Facebook, Whatsapp or Google, hackers can and do, extract a huge amount of )] TJ ET
BT 91.016 546.892 Td 0.000 Tw /F4 9.0 Tf  [(personal data of your personal "online" life.)] TJ ET
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BT 91.016 535.903 Td 0.513 Tw /F4 9.0 Tf  [(If you use the same password for multiple online accounts, you run the risk, if this password is hacked, of all your )] TJ ET
BT 91.016 524.914 Td 0.000 Tw /F4 9.0 Tf  [(online accounts being compromised.)] TJ ET
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BT 91.016 513.925 Td 0.739 Tw /F4 9.0 Tf  [(Using a personal name for an online account, the name of the city that you live in, the names of your children or )] TJ ET
BT 91.016 502.936 Td 0.000 Tw /F4 9.0 Tf  [(your date of birth, give hackers vital clues for attempting to access your personal data.)] TJ ET
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BT 91.016 491.947 Td 1.239 Tw /F4 9.0 Tf  [(For an average expert hacker, it is always easy to find passwords that are made up of words from the English )] TJ ET
BT 91.016 480.958 Td 0.000 Tw /F4 9.0 Tf  [(vocabulary or other languages, using a basic technique called "brute force" or "dictionary" attacks.)] TJ ET
BT 61.016 457.999 Td /F1 9.0 Tf  [(What makes a password safe?)] TJ ET
BT 78.360 438.026 Td /F4 9.0 Tf  [(1.)] TJ ET
BT 91.016 438.010 Td /F4 9.0 Tf  [(A password at least 8 characters long.)] TJ ET
BT 78.360 427.037 Td /F4 9.0 Tf  [(2.)] TJ ET
BT 91.016 427.021 Td /F4 9.0 Tf  [(The password does not contain information that is easy to find online, such as the date of birth, the telephone )] TJ ET
BT 91.016 416.032 Td /F4 9.0 Tf  [(number, your spouse�s name, the name of a pet, or a child�s name.)] TJ ET
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BT 78.360 394.070 Td /F4 9.0 Tf  [(4.)] TJ ET
BT 91.016 394.054 Td /F4 9.0 Tf  [(The password contains special characters like @ # $% ^ &, and numbers.)] TJ ET
BT 78.360 383.081 Td /F4 9.0 Tf  [(5.)] TJ ET
BT 91.016 383.065 Td /F4 9.0 Tf  [(The password uses a combination of uppercase and lowercase letters.)] TJ ET
BT 61.016 360.106 Td /F1 9.0 Tf  [(A trick that the experts use to create secure passwords:)] TJ ET
BT 61.016 340.117 Td /F4 9.0 Tf  [(Think of a phrase and use the first letters of the words in the phrase.)] TJ ET
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BT 91.016 320.128 Td /F4 9.0 Tf  [(For example: )] TJ ET
BT 146.033 320.128 Td /F2 9.0 Tf  [("In South Africa, a barbecue is called a Braai!")] TJ ET
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BT 91.016 309.139 Td /F4 9.0 Tf  [(Take the first letters of each word and the password that is created is )] TJ ET
BT 368.144 309.139 Td /F3 9.0 Tf  [(ISAabicaB!)] TJ ET
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BT 91.016 287.161 Td /F4 9.0 Tf  [(At this point, you can decide to make your the Google password is )] TJ ET
BT 357.146 287.161 Td /F3 9.0 Tf  [(ISAabicaB!-G)] TJ ET
BT 414.656 287.161 Td /F4 9.0 Tf  [(,� and Facebook )] TJ ET
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BT 91.016 276.172 Td /F4 9.0 Tf  [(and your university account� )] TJ ET
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BT 262.574 276.172 Td /F4 9.0 Tf  [(S and so on.)] TJ ET
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BT 91.016 265.183 Td /F4 9.0 Tf  [(There is already a capital letter and a special character )] TJ ET
BT 312.110 265.183 Td /F3 9.0 Tf  [(\(!\))] TJ ET
BT 321.101 265.183 Td /F4 9.0 Tf  [(, so you just need to add a number to finish off a good )] TJ ET
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					<a href="https://blogs.sun.ac.za/it/en/2025/06/blog-microsoft-365-at-su/">Blog: Microsoft 365 at SU</a>
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					<a href="https://blogs.sun.ac.za/it/en/2025/05/people-of-su-it-monja-smith/">People of SU IT: Monja Smith</a>
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					<a href="https://blogs.sun.ac.za/it/en/2025/05/reducing-electronic-waste-at-su/">Reducing electronic waste at SU</a>
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					<a href="https://blogs.sun.ac.za/it/en/2025/05/keeping-su-data-and-information-safe-the-use-of-ai-tools-for-meeting-recordings/">Keeping SU data and information safe: The use of AI tools for meeting recordings</a>
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 	   	  		<h2 class="pagetitle">Security</h2>
 	  

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				<div class="post-13564 post type-post status-publish format-standard hentry category-academic-it category-security-2 tag-data-privacy tag-data-privacy-day tag-gdpr">
				<h3 id="post-13564"><a href="https://blogs.sun.ac.za/it/en/2021/01/data-privacy-day/" rel="bookmark" title="Permanent Link to Data Privacy day">Data Privacy day</a></h3>
				<small>Saturday, January 30th, 2021</small>

				<div class="entry">
					<p><a href="https://blogs.sun.ac.za/it/files/2020/01/DPD19_Share_With_Care.png"><img src="https://blogs.sun.ac.za/it/files/2020/01/DPD19_Share_With_Care-300x300.png" alt="" width="300" height="300" align="right" /></a>In South Africa, we&#8217;re a bit late to the Data Privacy Day party. In Europe, it&#8217;s been around since 2007, while The United States joined in 2009. </p>
<p><a href="https://en.wikipedia.org/wiki/Data_Privacy_Day"><b>Data Privacy Day</b></a> (known in Europe as Data Protection Day)<sup id="cite_ref-dataprotectionday_1-0" class="reference"></sup> is an international holiday that occurs every 28 January.<sup id="cite_ref-dataprivacyday_2-0" class="reference"></sup> The purpose of Data Privacy Day is to raise awareness and promote privacy and data protection best practices. </p>
<p>Even though data Privacy Day has been around for more than ten years, awareness around the protection of data is becoming a critical issue. The reason is twofold. Firstly, data breach incidents across the world are occurring on a more regular basis and it&#8217;s happening to large companies who should have strict measures in place to protect their users&#8217; data. Which brings us to the second reason &#8211; the <a href="https://blogs.sun.ac.za/it/en/2018/07/gdpr-protecting-your-data/">implementation of GDPR and POPI</a>. Before both these data laws, there was little to enforce companies to protect users&#8217; data. The GDPR and POPI acts changed this. Now companies are held accountable and can be heavily fined for compromising their clients&#8217; personal information.</p>
<p>Why is data so important, though? According to Mark Barrenechea, CEO at OpenText, &#8220;[e]very day we are building, brick by brick and bit by bit, a digital copy of ourselves, whether we are aware of it or not.&#8221; A bigger digital footprint makes it easier to find information about you, whether it&#8217;s personal information such as usernames and passwords, your physical location or your interests or hobbies. Algorithms can track your actions and anticipate your behaviour. Every little piece of information adds up to a bigger picture and can be used to your disadvantage. </p>
<p>Sharing data is easy, which makes it critical that you take responsibility for protecting your own information. We can no longer depend on companies or social networks to keep our digital identities safe. This we&#8217;ve clearly seen over the past few year with multiple data breaches &#8211; many including large companies such as Facebook and Google. </p>
<p>Data Privacy is just one day in the year to make data owners (that&#8217;s anyone using a digital platform!) aware of the importance of protecting data. However, we should be aware of the risks every day. How can you protect your data?  <a href="https://digitalguardian.com/blog/101-data-protection-tips-how-keep-your-passwords-financial-personal-information-safe">www.digitalguardian has an extensive guide</a>, but here are 10 basic tips:</p>
<ol>
<li>Use <strong>encrypted networks</strong> when you&#8217;re accessing important information. Even though open and free Wi-Fi is tempting, it comes at a high risk. If you&#8217;re browsing websites not using https, know that whatever you do can be seen by someone else.</li>
<li>Choose <strong>strong passwords</strong>. Don&#8217;t know how? <a href="https://blogs.sun.ac.za/it/en/2018/10/cyber-security-awareness-month-creating-strong-passwords/">Here are some tips.</a> The general trend is using two-factor authentication. Better even, use a password manager as it&#8217;s the most secure solution.</li>
<li>Protect your passwords. Don&#8217;t write them down. Don&#8217;t share them. And most importantly, <strong>don&#8217;t use the same password for all your social networks or websites. </strong></li>
<li><strong>Update your software</strong> when it prompts you to. Don&#8217;t ignore it because you don&#8217;t have time &#8211; it might be an important security update which will prevent that you are at risk.</li>
<li><strong>Update your antivirus software regularly</strong>. New versions of viruses, malware, etc. are released regularly to explore weaknesses. If you don&#8217;t update, you&#8217;ll be an easy target. Also, consider an anti-virus for your mobile devices &#8211; they are even more vulnerable.</li>
<li>Check and configure <strong>privacy settings</strong> on your phone. Consider carefully which apps you give access to use certain services on your phone, for example the camera function.</li>
<li><strong>Lock your smartphone and tablet devices</strong> when you are not using them. Mobile devices are used to access social media, banking services and various other apps containing personal information.</li>
<li><strong>Enable remote location and device-wiping.</strong> If your mobile device is stolen, no-one will be able to access your information.</li>
<li><strong>Delete your data from old devices</strong>, for example, smartphones, before you sell, discard or pass them onto someone else. </li>
<li><strong>Back up your data on a daily basis</strong>. If your device is infected with malware or stolen, you&#8217;ll still have your data. </li>
</ol>
<p style="text-align: right;">[SOURCES: <a href="https://www.forbes.com/sites/daveywinder/2019/01/27/11-expert-takes-on-data-privacy-day-2019-you-need-to-read/#870d99b375a2">https://www.forbes.com</a>; <a href="https://www.techradar.com/news/data-protection-day-2019-privacy-firmly-in-the-limelight">https://www.techradar.com]</a></p>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Data%20Privacy%20day&amp;body=Data%20Privacy%20day%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2021%2F01%2Fdata-privacy-day%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Data Privacy day" data-url="https://blogs.sun.ac.za/it/en/2021/01/data-privacy-day/"  data-via=""   ></a></div></div>
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				<p class="postmetadata">Tags: <a href="https://blogs.sun.ac.za/it/en/tag/data-privacy/" rel="tag">data privacy</a>, <a href="https://blogs.sun.ac.za/it/en/tag/data-privacy-day/" rel="tag">data privacy day</a>, <a href="https://blogs.sun.ac.za/it/en/tag/gdpr/" rel="tag">GDPR</a><br /> Posted in <a href="https://blogs.sun.ac.za/it/en/category/academic-it/" rel="category tag">Academic IT</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Data Privacy day</span></span></p>

			</div>

				<div class="post-14950 post type-post status-publish format-standard hentry category-news category-phishing category-security-2 tag-phishing">
				<h3 id="post-14950"><a href="https://blogs.sun.ac.za/it/en/2020/11/phishing-alert-zoom-invite/" rel="bookmark" title="Permanent Link to Phishing alert: Zoom invite">Phishing alert: Zoom invite</a></h3>
				<small>Thursday, November 5th, 2020</small>

				<div class="entry">
					<p>Please be on the lookout for a new tactic that phishing scammers are employing to get your personal details, passwords and to gain access to your university account.</p>
<p>These scammers are using &#8220;Zoom&#8221; video conference invitations to fool their intended victims and steal passwords and other personal details.</p>
<p><a href="https://blogs.sun.ac.za/it/files/2020/11/zoom.png"><img loading="lazy" class="alignnone size-large wp-image-14951" src="https://blogs.sun.ac.za/it/files/2020/11/zoom-500x399.png" alt="" width="500" height="399" srcset="https://blogs.sun.ac.za/it/files/2020/11/zoom-500x399.png 500w, https://blogs.sun.ac.za/it/files/2020/11/zoom-300x240.png 300w, https://blogs.sun.ac.za/it/files/2020/11/zoom-768x614.png 768w, https://blogs.sun.ac.za/it/files/2020/11/zoom.png 1114w" sizes="(max-width: 500px) 100vw, 500px" /></a></p>
<p>&nbsp;</p>
<p>Above is one such example. Take note of the highlighted the warning signs that reveal the scam. This particular scam is &#8220;custom&#8221; programmed for specific university e-mail addresses and might target your address, as the e-mail addresses are embedded into the phishing web page and the e-mail itself.</p>
<p>If you do get such an e-mail please report it to IT Cyber Security as soon as possible on the <a href="https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115">ICT Partner Portal.</a></p>
<p>If you have accidentally responded to the phisher and already provided them with your personal details, it is vitally important that you immediately <a href="http://www.sun.ac.za/password">change your password. </a>Make sure the new password is completely different, and is a strong password that will not be easily guessed, as well as changing the passwords on your social media and private e-mail accounts, especially if you use the same passwords on these accounts.</p>
<p>After changing your password, also log a request on the ICT Partner Portal in order for your devices to be checked for malicious software. </p>
<p style="text-align: right;">[ARTICLE BY DAVID WILES]</p>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Phishing%20alert%3A%20Zoom%20invite&amp;body=Phishing%20alert%3A%20Zoom%20invite%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2020%2F11%2Fphishing-alert-zoom-invite%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Phishing alert: Zoom invite" data-url="https://blogs.sun.ac.za/it/en/2020/11/phishing-alert-zoom-invite/"  data-via=""   ></a></div></div>
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				<p class="postmetadata">Tags: <a href="https://blogs.sun.ac.za/it/en/tag/phishing/" rel="tag">phishing</a><br /> Posted in <a href="https://blogs.sun.ac.za/it/en/category/news/" rel="category tag">News</a>, <a href="https://blogs.sun.ac.za/it/en/tag/phishing/" rel="category tag">phishing</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Phishing alert: Zoom invite</span></span></p>

			</div>

				<div class="post-14911 post type-post status-publish format-standard hentry category-news category-notices-2 category-security-2">
				<h3 id="post-14911"><a href="https://blogs.sun.ac.za/it/en/2020/10/safe-links-another-way-to-protect-you-from-phishing/" rel="bookmark" title="Permanent Link to Safelinks protecting you against phishing">Safelinks protecting you against phishing</a></h3>
				<small>Thursday, October 8th, 2020</small>

				<div class="entry">
					<p> In January 2020 Information Technology activated a preventative security tool called <em>Safe Links</em> to protect all staff and students from email phishing attempts.</p>
<p>You might have noticed that some of the links in your emails suddenly started displaying a very long link which starts with <em>https://eur03.safelinks.protection.outlook.com/</em> followed by the rest of the web link. This is an extra obstacle built in to our Microsoft security features which checks if a site has been listed as dangerous and prevents you from clicking on it. If you do click on it, you will see the following warning:</p>
<p><a href="https://blogs.sun.ac.za/it/files/2020/10/safelinks.png"><img loading="lazy" class="alignnone size-large wp-image-14912" src="https://blogs.sun.ac.za/it/files/2020/10/safelinks-500x224.png" alt="" width="500" height="224" srcset="https://blogs.sun.ac.za/it/files/2020/10/safelinks-500x224.png 500w, https://blogs.sun.ac.za/it/files/2020/10/safelinks-300x134.png 300w, https://blogs.sun.ac.za/it/files/2020/10/safelinks-768x344.png 768w, https://blogs.sun.ac.za/it/files/2020/10/safelinks.png 1311w" sizes="(max-width: 500px) 100vw, 500px" /></a></p>
<p><a href="https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/atp-safe-links?view=o365-worldwide"><strong>Definition of Safe Links</strong></a></p>
<p>&#8220;Safe Links is a feature in <a href="https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/office-365-atp?view=o365-worldwide" data-linktype="relative-path">Office 365 Advanced Threat Protection</a> that provides URL scanning and rewriting of inbound email messages in mail flow, and time-of-click verification of URLs and links in email messages and other locations. Safe Links scanning occurs in addition to the regular <a href="https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/anti-spam-and-anti-malware-protection?view=o365-worldwide" data-linktype="relative-path">anti-spam and anti-malware protection</a> in inbound email messages in Exchange Online Protection (EOP). Safe Links scanning can help protect your organisation from malicious links that are used in phishing and other attacks.&#8221;  </p>
<p>With this added feature we eliminated some of the risk facing staff and students when it comes to phishing and other security attacks from hackers. However, this does not mean you shouldn&#8217;t still be vigilant when you open an email.</p>
<p>Familiarise yourself with the <a href="https://staysafeonline.org/blog/5-ways-spot-phishing-emails/">basic tell-tale signs of a phishing email.</a> Think before you click on a link or open an attachment. Information Technology can only protect you up to a point, the rest is your responsibility &#8211; this is especially true in these times when you work from home.</p>
<p>&nbsp;</p>
<p><a href="https://blogs.sun.ac.za/it/files/2020/10/Do-Your-Part.-BeCyberSmart.png"><img loading="lazy" class="alignnone size-large wp-image-14914" src="https://blogs.sun.ac.za/it/files/2020/10/Do-Your-Part.-BeCyberSmart-500x281.png" alt="" width="500" height="281" srcset="https://blogs.sun.ac.za/it/files/2020/10/Do-Your-Part.-BeCyberSmart-500x281.png 500w, https://blogs.sun.ac.za/it/files/2020/10/Do-Your-Part.-BeCyberSmart-300x169.png 300w, https://blogs.sun.ac.za/it/files/2020/10/Do-Your-Part.-BeCyberSmart-768x432.png 768w, https://blogs.sun.ac.za/it/files/2020/10/Do-Your-Part.-BeCyberSmart.png 1200w" sizes="(max-width: 500px) 100vw, 500px" /></a></p>
<p>&nbsp;</p>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Safelinks%20protecting%20you%20against%20phishing&amp;body=Safelinks%20protecting%20you%20against%20phishing%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2020%2F10%2Fsafe-links-another-way-to-protect-you-from-phishing%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Safelinks protecting you against phishing" data-url="https://blogs.sun.ac.za/it/en/2020/10/safe-links-another-way-to-protect-you-from-phishing/"  data-via=""   ></a></div></div>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/news/" rel="category tag">News</a>, <a href="https://blogs.sun.ac.za/it/en/category/notices-2/" rel="category tag">Notices</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Safelinks protecting you against phishing</span></span></p>

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				<div class="post-14825 post type-post status-publish format-standard hentry category-general category-notices-2 category-security-2">
				<h3 id="post-14825"><a href="https://blogs.sun.ac.za/it/en/2020/09/reminder-to-enrol-for-mfa/" rel="bookmark" title="Permanent Link to Reminder to enrol for MFA">Reminder to enrol for MFA</a></h3>
				<small>Tuesday, September 8th, 2020</small>

				<div class="entry">
					<p><a href="https://blogs.sun.ac.za/it/en/2020/07/enrol-for-mfa/">Last month we told you about the planned implementation of MFA (Multi-factor Authentication).</a> Thank you to the 28 671 staff and students who have already enrolled to use MFA.</p>
<p>If you are still unsure what MFA entails, <a href="https://blogs.sun.ac.za/it/en/2020/05/what-is-mfa/">here is some information</a></p>
<p>Although we have not activated MFA yet, soon all staff and students <strong>will be required to use multi factor authentication when using any of the Microsoft 365 applications (Outlook, Sharepoint Online, OneDrive for Business, etc.) to protect their information university&#8217;s network. </strong>If you haven&#8217;t enrolled yet, we strongly advise you do so as soon possible by <a href="http://admin.sun.ac.za/infoteg/dokumente/MFA_guide.pdf">following these steps.</a></p>
<p>If you have any questions <a href="https://blogs.sun.ac.za/it/en/2020/08/multi-factor-authentication-mfa-faqs/">first consult our FAQs</a> and if this does not answer your question, please log your request on our <a href="https://servicedesk.sun.ac.za">ICT Partner Portal</a> and a technician will contact you. If you have any questions you would like to add to our FAQs, you&#8217;re welcome to send an email to help@sun.ac.za and we&#8217;ll add them to the list.</p>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Reminder%20to%20enrol%20for%20MFA&amp;body=Reminder%20to%20enrol%20for%20MFA%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2020%2F09%2Freminder-to-enrol-for-mfa%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Reminder to enrol for MFA" data-url="https://blogs.sun.ac.za/it/en/2020/09/reminder-to-enrol-for-mfa/"  data-via=""   ></a></div></div>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/general/" rel="category tag">General</a>, <a href="https://blogs.sun.ac.za/it/en/category/notices-2/" rel="category tag">Notices</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Reminder to enrol for MFA</span></span></p>

			</div>

				<div class="post-14740 post type-post status-publish format-standard hentry category-security-2">
				<h3 id="post-14740"><a href="https://blogs.sun.ac.za/it/en/2020/08/multi-factor-authentication-mfa-faqs/" rel="bookmark" title="Permanent Link to Multi-factor authentication (MFA) FAQs">Multi-factor authentication (MFA) FAQs</a></h3>
				<small>Thursday, August 6th, 2020</small>

				<div class="entry">
					<p><span data-contrast="auto">Information Technology recently</span><span data-contrast="auto"> enabled MFA for our staff and students. Soon all staff and students will be required to use multi factor authentication to secure their information and the university</span><span data-contrast="auto">’s</span><span data-contrast="auto"> network.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><b><span data-contrast="auto">FREQUENTLY ASKED QUESTIONS</span></b><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><strong>What is MFA?  </strong></p>
<p><span data-contrast="auto">Multi-Factor Authentication adds a second layer of security to your account to ensure that your account stays safe, even if someone else knows your password. This will mean that, for certain services, including Microsoft Outlook, Teams, etc. you will be prompted to provide more information in order to authenticate your identity as a Stellenbosch University student or staff member. </span><a href="https://blogs.sun.ac.za/it/en/2020/05/what-is-mfa/"><span data-contrast="none">More about MFA here.</span></a><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><strong>Why is it so important that I enrol for MFA?  </strong></p>
<p><span data-contrast="auto">By enrolling for MFA</span><span data-contrast="auto">,</span><span data-contrast="auto"> you ensure that your account is </span><span data-contrast="auto">more </span><span data-contrast="auto">secure.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}">  You are protecting your own data (including your HR, payment details, etc.), your colleagues and the university.</span></p>
<p><strong>How do I enrol for MFA?</strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><span data-contrast="auto">By following the steps set out in the </span><a href="http://admin.sun.ac.za/infoteg/dokumente/MFA_guide.pdf"><span data-contrast="none">.pdf document.</span></a><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><strong>What must I do if the document does not open? </strong></p>
<p><span data-contrast="auto">If the document does not open, it could be due to a slow internet connection or you do not have a PDF reader (e.g. Adobe Acrobat) installed. Please also clear your browser history or try to open the link in a different browser. </span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><b>How can a PDF reader be installed? </b></p>
<p><span data-contrast="auto">Please raise a request on the ICT Partner Portal that is available at</span><span data-contrast="auto"> </span><a href="https://servicedesk.sun.ac.za/"><span data-contrast="none">https://servicedesk.sun.ac.za</span></a><span data-contrast="auto"> </span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><strong>What can I do if I have problems to enrol for MFA? </strong></p>
<p><span data-contrast="auto">If you are struggling to </span><span data-contrast="auto">enrol</span><span data-contrast="auto"> for</span><span data-contrast="auto"> MFA, please </span><span data-contrast="auto">log a</span><span data-contrast="auto"> request on </span><span data-contrast="auto">the</span><span data-contrast="auto"> </span><a href="https://servicedesk.sun.ac.za/"><span data-contrast="none">ICT Partner Portal</span></a><span data-contrast="auto"> and a technician will contact you. </span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><strong>When do I have to enrol for MFA? </strong></p>
<p><span data-contrast="auto">Please </span><span data-contrast="auto">enrol</span><span data-contrast="auto"> for MFA as soon as possible. It is critical that all our staff and students use two-factor authentication. </span></p>
<p><strong>How will I know that I have successfully enrolled for MFA? </strong></p>
<p><span data-contrast="auto">A confirmation message will be displayed on the last screen of the </span><span data-contrast="auto">enrolment</span><span data-contrast="auto"> process.</span> <br />
<span data-contrast="none">You are now enrolled for Multi Factor Authentication.</span></p>
<p><strong>What must I do if I don&#8217;t see the  screens as indicated on the enrolment document? </strong></p>
<p><span data-contrast="auto">Raise a request on the ICT Partner Portal at</span><span data-contrast="auto"> </span><a href="https://servicedesk.sun.ac.za/"><span data-contrast="none">https://servicedesk.sun.ac.za</span></a><span data-contrast="auto"> </span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><strong>Will I be charged for the MFA authentication SMS&#8217;s? </strong></p>
<p><span data-contrast="auto">No, the SMS&#8217;s are at the cost of the University.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></p>
<p><strong>Can I enrol for MFA if I stay in an area without cell phone signal? </strong></p>
<p><span data-contrast="auto">No, you need a cellphone with reception to enrol for MFA.</span></p>
<p><strong>Which IT services will be activated for MFA? </strong></p>
<p>For the first phase all Microsoft365 (Outlook, Sharepoint Online, OneDrive for Business, etc.) applications will require MFA authentication. </p>
<p><strong>What will happen if a service is activated for MFA?</strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> </span></p>
<p><span data-contrast="auto">Before you can access the </span><span data-contrast="auto">service</span><span data-contrast="auto"> y</span><span data-contrast="auto">ou will be requested to enter the one-time pin number</span><span data-contrast="auto"> that will be sent to the cell phone number that you have indicated during the enrolment process.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}"> Or if you chose to use the Authenticator App a message will be sent to your phone via the app which request that you approve and in some cases it might also ask for a scan of your thumbprint. </span></p>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Multi-factor authentication (MFA) FAQs</span></span></p>

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