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You must have a )] TJ ET BT 61.016 577.870 Td 0.000 Tw /F4 9.0 Tf [(strong password to keep your personal life personal, and not become a victim of identity theft.)] TJ ET 0.153 0.153 0.153 RG 85.866 560.697 m 85.866 561.110 85.696 561.520 85.404 561.811 c 85.113 562.103 84.703 562.272 84.291 562.272 c 83.878 562.272 83.469 562.103 83.177 561.811 c 82.885 561.520 82.716 561.110 82.716 560.697 c 82.716 560.285 82.885 559.875 83.177 559.584 c 83.469 559.292 83.878 559.122 84.291 559.122 c 84.703 559.122 85.113 559.292 85.404 559.584 c 85.696 559.875 85.866 560.285 85.866 560.697 c f BT 91.016 557.881 Td 1.403 Tw /F4 9.0 Tf [(Using email or your profile on Facebook, Whatsapp or Google, hackers can and do, extract a huge amount of )] TJ ET BT 91.016 546.892 Td 0.000 Tw /F4 9.0 Tf [(personal data of your personal "online" life.)] TJ ET 85.866 538.719 m 85.866 539.132 85.696 539.542 85.404 539.833 c 85.113 540.125 84.703 540.294 84.291 540.294 c 83.878 540.294 83.469 540.125 83.177 539.833 c 82.885 539.542 82.716 539.132 82.716 538.719 c 82.716 538.307 82.885 537.897 83.177 537.606 c 83.469 537.314 83.878 537.144 84.291 537.144 c 84.703 537.144 85.113 537.314 85.404 537.606 c 85.696 537.897 85.866 538.307 85.866 538.719 c f BT 91.016 535.903 Td 0.513 Tw /F4 9.0 Tf [(If you use the same password for multiple online accounts, you run the risk, if this password is hacked, of all your )] TJ ET BT 91.016 524.914 Td 0.000 Tw /F4 9.0 Tf [(online accounts being compromised.)] TJ ET 85.866 516.741 m 85.866 517.154 85.696 517.564 85.404 517.855 c 85.113 518.147 84.703 518.316 84.291 518.316 c 83.878 518.316 83.469 518.147 83.177 517.855 c 82.885 517.564 82.716 517.154 82.716 516.741 c 82.716 516.329 82.885 515.919 83.177 515.628 c 83.469 515.336 83.878 515.166 84.291 515.166 c 84.703 515.166 85.113 515.336 85.404 515.628 c 85.696 515.919 85.866 516.329 85.866 516.741 c f BT 91.016 513.925 Td 0.739 Tw /F4 9.0 Tf [(Using a personal name for an online account, the name of the city that you live in, the names of your children or )] TJ ET BT 91.016 502.936 Td 0.000 Tw /F4 9.0 Tf [(your date of birth, give hackers vital clues for attempting to access your personal data.)] TJ ET 85.866 494.763 m 85.866 495.176 85.696 495.586 85.404 495.877 c 85.113 496.169 84.703 496.338 84.291 496.338 c 83.878 496.338 83.469 496.169 83.177 495.877 c 82.885 495.586 82.716 495.176 82.716 494.763 c 82.716 494.351 82.885 493.941 83.177 493.650 c 83.469 493.358 83.878 493.188 84.291 493.188 c 84.703 493.188 85.113 493.358 85.404 493.650 c 85.696 493.941 85.866 494.351 85.866 494.763 c f BT 91.016 491.947 Td 1.239 Tw /F4 9.0 Tf [(For an average expert hacker, it is always easy to find passwords that are made up of words from the English )] TJ ET BT 91.016 480.958 Td 0.000 Tw /F4 9.0 Tf [(vocabulary or other languages, using a basic technique called "brute force" or "dictionary" attacks.)] TJ ET BT 61.016 457.999 Td /F1 9.0 Tf [(What makes a password safe?)] TJ ET BT 78.360 438.026 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 438.010 Td /F4 9.0 Tf [(A password at least 8 characters long.)] TJ ET BT 78.360 427.037 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 427.021 Td /F4 9.0 Tf [(The password does not contain information that is easy to find online, such as the date of birth, the telephone )] TJ ET BT 91.016 416.032 Td /F4 9.0 Tf [(number, your spouses name, the name of a pet, or a childs name.)] TJ ET BT 78.360 405.059 Td /F4 9.0 Tf [(3.)] TJ ET BT 91.016 405.043 Td /F4 9.0 Tf [(The password does not contain words found in the dictionary.)] TJ ET BT 78.360 394.070 Td /F4 9.0 Tf [(4.)] TJ ET BT 91.016 394.054 Td /F4 9.0 Tf [(The password contains special characters like @ # $% ^ &, and numbers.)] TJ ET BT 78.360 383.081 Td /F4 9.0 Tf [(5.)] TJ ET BT 91.016 383.065 Td /F4 9.0 Tf [(The password uses a combination of uppercase and lowercase letters.)] TJ ET BT 61.016 360.106 Td /F1 9.0 Tf [(A trick that the experts use to create secure passwords:)] TJ ET BT 61.016 340.117 Td /F4 9.0 Tf [(Think of a phrase and use the first letters of the words in the phrase.)] TJ ET 85.866 322.944 m 85.866 323.357 85.696 323.767 85.404 324.058 c 85.113 324.350 84.703 324.519 84.291 324.519 c 83.878 324.519 83.469 324.350 83.177 324.058 c 82.885 323.767 82.716 323.357 82.716 322.944 c 82.716 322.532 82.885 322.122 83.177 321.831 c 83.469 321.539 83.878 321.369 84.291 321.369 c 84.703 321.369 85.113 321.539 85.404 321.831 c 85.696 322.122 85.866 322.532 85.866 322.944 c f BT 91.016 320.128 Td /F4 9.0 Tf [(For example: )] TJ ET BT 146.033 320.128 Td /F2 9.0 Tf [("In South Africa, a barbecue is called a Braai!")] TJ ET 85.866 311.955 m 85.866 312.368 85.696 312.778 85.404 313.069 c 85.113 313.361 84.703 313.530 84.291 313.530 c 83.878 313.530 83.469 313.361 83.177 313.069 c 82.885 312.778 82.716 312.368 82.716 311.955 c 82.716 311.543 82.885 311.133 83.177 310.842 c 83.469 310.550 83.878 310.380 84.291 310.380 c 84.703 310.380 85.113 310.550 85.404 310.842 c 85.696 311.133 85.866 311.543 85.866 311.955 c f BT 91.016 309.139 Td /F4 9.0 Tf [(Take the first letters of each word and the password that is created is )] TJ ET BT 368.144 309.139 Td /F3 9.0 Tf [(ISAabicaB!)] TJ ET 85.866 300.966 m 85.866 301.379 85.696 301.789 85.404 302.080 c 85.113 302.372 84.703 302.541 84.291 302.541 c 83.878 302.541 83.469 302.372 83.177 302.080 c 82.885 301.789 82.716 301.379 82.716 300.966 c 82.716 300.554 82.885 300.144 83.177 299.853 c 83.469 299.561 83.878 299.391 84.291 299.391 c 84.703 299.391 85.113 299.561 85.404 299.853 c 85.696 300.144 85.866 300.554 85.866 300.966 c f BT 91.016 298.150 Td /F4 9.0 Tf [(This will be very difficult to guess, but easy to remember.)] TJ ET 85.866 289.977 m 85.866 290.390 85.696 290.800 85.404 291.091 c 85.113 291.383 84.703 291.552 84.291 291.552 c 83.878 291.552 83.469 291.383 83.177 291.091 c 82.885 290.800 82.716 290.390 82.716 289.977 c 82.716 289.565 82.885 289.155 83.177 288.864 c 83.469 288.572 83.878 288.402 84.291 288.402 c 84.703 288.402 85.113 288.572 85.404 288.864 c 85.696 289.155 85.866 289.565 85.866 289.977 c f BT 91.016 287.161 Td /F4 9.0 Tf [(At this point, you can decide to make your the Google password is )] TJ ET BT 357.146 287.161 Td /F3 9.0 Tf [(ISAabicaB!-G)] TJ ET BT 414.656 287.161 Td /F4 9.0 Tf [(, and Facebook )] TJ ET BT 481.697 287.161 Td /F3 9.0 Tf [(ISAabicaB!-F)] TJ ET BT 91.016 276.172 Td /F4 9.0 Tf [(and your university account )] TJ ET BT 205.568 276.172 Td /F3 9.0 Tf [(ISAabicaB!-U)] TJ ET BT 262.574 276.172 Td /F4 9.0 Tf [(S and so on.)] TJ ET 85.866 267.999 m 85.866 268.412 85.696 268.822 85.404 269.113 c 85.113 269.405 84.703 269.574 84.291 269.574 c 83.878 269.574 83.469 269.405 83.177 269.113 c 82.885 268.822 82.716 268.412 82.716 267.999 c 82.716 267.587 82.885 267.177 83.177 266.886 c 83.469 266.594 83.878 266.424 84.291 266.424 c 84.703 266.424 85.113 266.594 85.404 266.886 c 85.696 267.177 85.866 267.587 85.866 267.999 c f BT 91.016 265.183 Td /F4 9.0 Tf [(There is already a capital letter and a special character )] TJ ET BT 312.110 265.183 Td /F3 9.0 Tf [(\(!\))] TJ ET BT 321.101 265.183 Td /F4 9.0 Tf [(, so you just need to add a number to finish off a good )] TJ ET BT 91.016 254.194 Td /F4 9.0 Tf [(password like )] TJ ET BT 148.031 254.194 Td /F3 9.0 Tf [(9-ISAabicaB!-US)] TJ ET BT 221.543 254.194 Td /F2 9.0 Tf [(\(9 could be the month you created the password in - for example\))] TJ ET BT 61.016 234.205 Td /F4 9.0 Tf [(You will have already made your password a lot more difficult to hack, and it can be a lot of fun to create.)] TJ ET 0.400 0.400 0.400 rg BT 61.016 215.716 Td /F2 9.0 Tf [(Posted in:News,Phishing,Security,Tips | Tagged:Cyberaware,Cybersecurity,Password,Passwords,Phishing | With 0 )] TJ ET BT 61.016 204.727 Td /F2 9.0 Tf [(comments)] TJ ET q 225.000 0 0 135.000 61.016 493.628 cm /I1 Do Q endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype 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External emails not delivered

Thursday, May 6th, 2021

Since Friday, 30 April, many external emails have not been delivered to SU staff and student mailboxes. These messages have been placed under quarantine by Microsoft for security reasons.

The issue was reported to Microsoft earlier this week and is receiving urgent attention from both Microsoft’s engineers as well as our own system engineers. 

We realise that important messages might have been queued and therefore we will release all pending messages tomorrow ((Friday, 7 May) afternoon at 16:00 as a temporary solution to the problem.

Please take note that messages could include spam or phishing emails and you need to be extra careful when dealing with these particular messages.

We apologise for the inconvenience and hope that the situation will be resolved soon. 
Any enquiries regarding this can be logged on the ICT Partner Portal.

POPIA: How valuable is personal information?

Thursday, April 15th, 2021

Personal information has value—to the individual, to researchers, to the University, and to malicious attackers. The first step towards appropriately securing personal information involves building a proper understanding of the value of the personal information you use for institutional processes and research projects.

The Division for Information Governance has launched an online privacy impact self-assessment tool. The assessment allows you to quickly assess the value of personal information based on legislative definitions and how the information may be abused by malicious users. The assessment results provide further guidance on addressing the risks associated with working with higher value personal information.

For the more complex or higher value institutional processes and research projects, the Division offers facilitated impact assessments. For more details, visit www.sun.ac.za/privacy or contact privacy@sun.ac.za.

Also read our previous article, “Getting ready for the Protection of Personal Information Act”  here.

[Article provided by Division for Information Governance]

Change your password online

Thursday, February 25th, 2021

In the past, the IT Service Desk was your first stop when you forgot your password (we know, it happens to us too!) or had to change your password. Unfortunately, due to various security risks, as well as the very strict new data protection acts, the Service Desk is no longer allowed to change or reset your password for you. (You can read more about the university’s own Data Privacy Regulation here)

We would like to encourage staff and students to use the Password Selfhelp website in future. We realise that this might be inconvenient, but for your and our own protection, we will have to follow this procedure. 

 The Password Selfhelp website (www.sun.ac.za/password) offers two options: 

  1. Change Password for users who know what their password is and want to change it. 
  2. Reset Password for users who forgot their password. 

To use the online Password Selfhelp, your cellphone number or an alternative email address has to be on the HR records, otherwise, you will not be able to change your password. You can update this information by logging onto SUN-e-HR though the staff portal,  http://my.sun.ac.za or contacting your department’s HR contact person. 

Select the My Profile link – Personal Information

Log on to SUN-e-HR.

Select Basic Details – Update, Other, Personal Email Address 

or

Select  Phone Numbers – Update

During the password change process a PIN code, consisting of 8 numbers, will be SMSed or emailed to the user (depending on which option he/she selected) Please use this PIN to change your password on the self help website. As soon as the password has been changed, the user will be notified by means of SMS or email.

If you have not requested a password change, please notify the IT Service Desk immediately at 808 4367.

IMPORTANT!

If you are working from home you will also need to follow these instructions after you’ve changed your password to ensure that it sync properly across devices and accounts.

“PLEASE SUPPORT STIAS…” email causes a mail storm

Friday, February 19th, 2021

There is no reason to be worried or concerned about a mail that is being circulated with the subject line starting with “PLEASE SUPPORT STIAS…”

Although it is definitely spam (defined as unsolicited commercial e-mail) it does not appear have any dangerous content and was sent out by a university user to over 300 addresses one of which was the general IT Service Desk email address. Because it was sent to the address which automatically logs service requests the account automatically emailed all the recipients with “Cancellation” e-mails, who then replied, etc. This was no fault on the side of the IT Service desk as it is an automatic process of the Jira logging software that IT uses to track its calls.

This is known as a mail storm in IT jargon when somebody replies to a single e-mail sent to a mailing list and inadvertently replies with a personal message to the entire mailing list leading to a snowball effect or a mail storm. It is like a dog chasing its own tail!

If you receive a mail with the subject line ICT-338035 FW: PLEASE SUPPORT STIAS – PLAN YOUR NEXT MEETING, WORKSHOP AND OR CONFERENCE WITH US”  or “PLEASE SUPPORT STIAS – PLAN YOUR NEXT MEETING, WORKSHOP AND OR CONFERENCE WITH US” just delete it. 

If you want to take it further and set up a mail filter to delete all mails with that particular Subject, then you can do so. However do not blacklist the sender or report it to the help@sun.ac.za address or it will just perpetuate the spam, and you could block legitimate e-mails from IT or the original sender.

Stay safe out there and thank you to everyone who flagged this email. It is encouraging when we have such observant and enthusiastic users.

[ARTICLE BY DAVID WILES]

 

Warning: Sextortion scam

Monday, February 1st, 2021
There is a “sextortion” email making the rounds at the moment and with many personnel and students still working andstudying from home, many are concerned about the risks.
 
“The device has been successfully hacked” is a new ‘sextortion’ email scam for 2021. This email scam, like most sextortion scams, relies on “social engineering”, a process through which the scammers induce shame, panic or guilt. The scammers (the authors of the email) claim that they obtained material compromising the user (because of a computer hack, email account hack, router hack, etc) and threaten to publish it if the ransom is not paid. None these claims are true in any way; they are just deception.
 
The “The device has been successfully hacked” email message says that someone successfully hacked the recipient’s device and monitored it for a long time. The hacker claims that this was made possible by a virus installed on the device when the user visited the adult site. Using this virus, the hacker was able to record a video that compromises the user, and gained access to the user’s personal contacts, instant messengers, and social networks. If the recipient pays $1300 in Bitcoin, the hacker promises to delete all the data. Next, the scam email contains the bitcoin address to which the ransom should be transferred. This email is just a sextortion scam, and all the statements are fake. 
 
What to do when you receive the “The device has been successfully hacked” SCAM:

  • Do not panic.
  • Do not pay a ransom.
  • If there’s a link in the scam email, do not click it, otherwise you might unwittingly install malware or ransomware on your computer.
The mail will come from several e-mail addresses, which might very from user to user. Scammers use thousands of “throw-away” e-mail addresses to send out these scams.
 
If you do get such an e-mail use one of the two methods below to report it to IT Cyber Security as soon as possible. This way IT can filter and block the senders

By reporting it on the ICT Partner Portal.​​

Go to https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115. 

Fill in your information and add the email as an attachment. Your request will automatically be logged on the system.​​

If you have accidentally responded to the phisher and already provided them with your personal details, it is vitally important that you immediately go to the USERADM page (either http://www.sun.ac.za/password or www.sun.ac.za/useradm and change your password immediately.)

Make sure the new password is completely different and is a strong password that will not be easily guessed, as well as changing the passwords on your social media and private e-mail accounts, especially if you use the same passwords on these accounts. Contact the IT HelpDesk if you are still unsure.

[ARTICLE BY DAVID WILES]

 

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