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BT 61.016 693.716 Td /F1 14.4 Tf  [(CYBERSECURITY AWARENESS MONTH: CREATING STRONG )] TJ ET
BT 61.016 676.134 Td /F1 14.4 Tf  [(PASSWORDS)] TJ ET
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BT 61.016 647.326 Td /F2 9.0 Tf  [(Posted on )] TJ ET
BT 104.045 647.326 Td /F3 9.0 Tf  [(May 10,2021)] TJ ET
BT 156.578 647.326 Td /F2 9.0 Tf  [( by )] TJ ET
BT 171.086 647.326 Td /F3 9.0 Tf  [(David Wiles)] TJ ET
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BT 87.530 619.837 Td 1.096 Tw /F4 9.0 Tf  [(�we pointed out that most people underestimate the importance of having a secure password, and still make the )] TJ ET
BT 61.016 608.848 Td 0.000 Tw /F4 9.0 Tf  [(mistake of using simple words and numbers as a password.)] TJ ET
BT 61.016 588.859 Td 0.566 Tw /F4 9.0 Tf  [(Keep in mind that your email and social network accounts contain very personal information about you. You must have a )] TJ ET
BT 61.016 577.870 Td 0.000 Tw /F4 9.0 Tf  [(strong password to keep your personal life personal, and not become a victim of identity theft.�)] TJ ET
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BT 91.016 557.881 Td 1.403 Tw /F4 9.0 Tf  [(Using email or your profile on Facebook, Whatsapp or Google, hackers can and do, extract a huge amount of )] TJ ET
BT 91.016 546.892 Td 0.000 Tw /F4 9.0 Tf  [(personal data of your personal "online" life.)] TJ ET
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BT 91.016 535.903 Td 0.513 Tw /F4 9.0 Tf  [(If you use the same password for multiple online accounts, you run the risk, if this password is hacked, of all your )] TJ ET
BT 91.016 524.914 Td 0.000 Tw /F4 9.0 Tf  [(online accounts being compromised.)] TJ ET
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BT 91.016 513.925 Td 0.739 Tw /F4 9.0 Tf  [(Using a personal name for an online account, the name of the city that you live in, the names of your children or )] TJ ET
BT 91.016 502.936 Td 0.000 Tw /F4 9.0 Tf  [(your date of birth, give hackers vital clues for attempting to access your personal data.)] TJ ET
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BT 91.016 491.947 Td 1.239 Tw /F4 9.0 Tf  [(For an average expert hacker, it is always easy to find passwords that are made up of words from the English )] TJ ET
BT 91.016 480.958 Td 0.000 Tw /F4 9.0 Tf  [(vocabulary or other languages, using a basic technique called "brute force" or "dictionary" attacks.)] TJ ET
BT 61.016 457.999 Td /F1 9.0 Tf  [(What makes a password safe?)] TJ ET
BT 78.360 438.026 Td /F4 9.0 Tf  [(1.)] TJ ET
BT 91.016 438.010 Td /F4 9.0 Tf  [(A password at least 8 characters long.)] TJ ET
BT 78.360 427.037 Td /F4 9.0 Tf  [(2.)] TJ ET
BT 91.016 427.021 Td /F4 9.0 Tf  [(The password does not contain information that is easy to find online, such as the date of birth, the telephone )] TJ ET
BT 91.016 416.032 Td /F4 9.0 Tf  [(number, your spouse�s name, the name of a pet, or a child�s name.)] TJ ET
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BT 91.016 405.043 Td /F4 9.0 Tf  [(The password does not contain words found in the dictionary.)] TJ ET
BT 78.360 394.070 Td /F4 9.0 Tf  [(4.)] TJ ET
BT 91.016 394.054 Td /F4 9.0 Tf  [(The password contains special characters like @ # $% ^ &, and numbers.)] TJ ET
BT 78.360 383.081 Td /F4 9.0 Tf  [(5.)] TJ ET
BT 91.016 383.065 Td /F4 9.0 Tf  [(The password uses a combination of uppercase and lowercase letters.)] TJ ET
BT 61.016 360.106 Td /F1 9.0 Tf  [(A trick that the experts use to create secure passwords:)] TJ ET
BT 61.016 340.117 Td /F4 9.0 Tf  [(Think of a phrase and use the first letters of the words in the phrase.)] TJ ET
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BT 91.016 320.128 Td /F4 9.0 Tf  [(For example: )] TJ ET
BT 146.033 320.128 Td /F2 9.0 Tf  [("In South Africa, a barbecue is called a Braai!")] TJ ET
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BT 91.016 309.139 Td /F4 9.0 Tf  [(Take the first letters of each word and the password that is created is )] TJ ET
BT 368.144 309.139 Td /F3 9.0 Tf  [(ISAabicaB!)] TJ ET
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BT 91.016 287.161 Td /F4 9.0 Tf  [(At this point, you can decide to make your the Google password is )] TJ ET
BT 357.146 287.161 Td /F3 9.0 Tf  [(ISAabicaB!-G)] TJ ET
BT 414.656 287.161 Td /F4 9.0 Tf  [(,� and Facebook )] TJ ET
BT 481.697 287.161 Td /F3 9.0 Tf  [(ISAabicaB!-F)] TJ ET
BT 91.016 276.172 Td /F4 9.0 Tf  [(and your university account� )] TJ ET
BT 205.568 276.172 Td /F3 9.0 Tf  [(ISAabicaB!-U)] TJ ET
BT 262.574 276.172 Td /F4 9.0 Tf  [(S and so on.)] TJ ET
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BT 91.016 265.183 Td /F4 9.0 Tf  [(There is already a capital letter and a special character )] TJ ET
BT 312.110 265.183 Td /F3 9.0 Tf  [(\(!\))] TJ ET
BT 321.101 265.183 Td /F4 9.0 Tf  [(, so you just need to add a number to finish off a good )] TJ ET
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					<a href="https://blogs.sun.ac.za/it/en/2025/06/blog-microsoft-365-at-su/">Blog: Microsoft 365 at SU</a>
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					<a href="https://blogs.sun.ac.za/it/en/2025/05/upgrade-to-windows-11-now-available-on-compatible-devices/">Upgrade to Windows 11 now available on compatible devices</a>
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					<a href="https://blogs.sun.ac.za/it/en/2025/05/people-of-su-it-monja-smith/">People of SU IT: Monja Smith</a>
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					<a href="https://blogs.sun.ac.za/it/en/2025/05/reducing-electronic-waste-at-su/">Reducing electronic waste at SU</a>
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					<a href="https://blogs.sun.ac.za/it/en/2025/05/keeping-su-data-and-information-safe-the-use-of-ai-tools-for-meeting-recordings/">Keeping SU data and information safe: The use of AI tools for meeting recordings</a>
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 	   	  		<h2 class="pagetitle">Security</h2>
 	  

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				<div class="post-14496 post type-post status-publish format-standard hentry category-news category-notices-2 category-security-2">
				<h3 id="post-14496"><a href="https://blogs.sun.ac.za/it/en/2020/07/enrol-for-mfa/" rel="bookmark" title="Permanent Link to Enrol for MFA">Enrol for MFA</a></h3>
				<small>Monday, July 27th, 2020</small>

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					<p>We are well aware of the growing risks of working online &#8211; whether it&#8217;s at our offices or at home as we&#8217;ve been doing recently. The downside of working from home is that it opens opportunities for cyber-attacks and security risks are higher.  You can easily fall prey to these security risks when there are more distractions and concerns than usual while working from home.</p>
<p>To protect our staff and students from security attacks in our current situation, as well as when we return to our offices one day, it is important to implement extra security measures. Information Technology has been researching and testing multi factor authentication or MFA over the past few months as an additional measure to protect personal information and data. Read <a href="https://blogs.sun.ac.za/it/en/2020/05/what-is-mfa/">more about MFA here</a> or <a href="https://www.youtube.com/watch?v=hGRii5f_uSc">watch the explanatory video by tech expert Tom Scott.</a></p>
<p>In short, this will mean that, for certain services, you will be prompted to provide more information in order to authenticate your identity as a Stellenbosch University student or staff member. </p>
<p><strong>By mid-August all staff and students will be required to use multi factor authentication to secure their information and the university network.</strong> Although MFA is not mandatory at the moment, you can already enrol by​ <a href="http://admin.sun.ac.za/infoteg/dokumente/MFA_guide.pdf">following these steps.</a></p>
<p>If you have any questions <a href="https://blogs.sun.ac.za/it/en/2020/08/multi-factor-authentication-mfa-faqs/">first consult our FAQs</a> and if this does not answer your question, please log your request on our <a href="https://servicedesk.sun.ac.za">ICT Partner Portal</a> and a technician will contact you.</p>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/news/" rel="category tag">News</a>, <a href="https://blogs.sun.ac.za/it/en/category/notices-2/" rel="category tag">Notices</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Enrol for MFA</span></span></p>

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				<div class="post-14576 post type-post status-publish format-standard hentry category-news category-notices-2 category-security-2">
				<h3 id="post-14576"><a href="https://blogs.sun.ac.za/it/en/2020/06/updating-your-personal-information/" rel="bookmark" title="Permanent Link to Updating your personal information">Updating your personal information</a></h3>
				<small>Monday, June 22nd, 2020</small>

				<div class="entry">
					<p><a href="https://blogs.sun.ac.za/it/files/2020/06/rawpixel-com-570911-unsplash-scaled.jpg"><img src="https://blogs.sun.ac.za/it/files/2020/06/rawpixel-com-570911-unsplash-500x460.jpg" alt="" width="310" height="285" align="right" /></a>Due to the implementation of stricter laws regarding the protection of data, Information Technology can no longer change passwords on behalf of staff and students. We therefore recommend that you use the online password self-help function. </p>
<p>However, to successfully use this function, your cell phone number or external email address has to be recorded on the system. Information Technology cannot update this information since our staff are not authorised to work on the HR databases. If you information is incorrect or incomplete, you can update it by doing the following: </p>
<ol>
<li>Staff and students can update information by signing on at http://www.sun.ac.za/useradm and updating the various fields on the first page. </li>
<li>Staff can contact Human Resources by sending an email to <a href="mailto:sun-e-hr@sun.ac.za">sun-e-hr@sun.ac.za</a> or contact them at 021-8082753.</li>
<li>Students can contact Client Services by emailing <a href="mailto:info@sun.ac.za">info@sun.ac.za</a> or contact them at 021-8089111.</li>
</ol>
<p><a href="https://blogs.sun.ac.za/it/af/2019/02/change-your-password/">More detailed information on the password self-help function.</a></p>
<p>&nbsp;</p>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Updating%20your%20personal%20information&amp;body=Updating%20your%20personal%20information%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2020%2F06%2Fupdating-your-personal-information%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Updating your personal information" data-url="https://blogs.sun.ac.za/it/en/2020/06/updating-your-personal-information/"  data-via=""   ></a></div></div>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/news/" rel="category tag">News</a>, <a href="https://blogs.sun.ac.za/it/en/category/notices-2/" rel="category tag">Notices</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Updating your personal information</span></span></p>

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				<div class="post-14535 post type-post status-publish format-standard hentry category-email category-news category-notices-2 category-phishing category-security-2">
				<h3 id="post-14535"><a href="https://blogs.sun.ac.za/it/en/2020/05/phishing-scam-from-a-forged-email/" rel="bookmark" title="Permanent Link to Phishing scam from a forged email">Phishing scam from a forged email</a></h3>
				<small>Thursday, May 14th, 2020</small>

				<div class="entry">
					<p>We are almost all in lock down and less careful with cyber security. The scammers know this and are launching numerous attacks taking advantage of the &#8220;work-from-home&#8221; situation we find ourselves in. A number of personnel have reported getting e-mails from &#8220;Prof. Jimmy Volmink&#8221; asking for assistance and are not spotting the tell-tale signs of a phishing scam.</p>
<p><strong>Here is the mail:</strong></p>
<p><a href="https://blogs.sun.ac.za/it/files/2020/05/volmink.png"><img loading="lazy" class="alignnone size-large wp-image-14536" src="https://blogs.sun.ac.za/it/files/2020/05/volmink-500x437.png" alt="" width="500" height="437" srcset="https://blogs.sun.ac.za/it/files/2020/05/volmink-500x437.png 500w, https://blogs.sun.ac.za/it/files/2020/05/volmink-300x262.png 300w, https://blogs.sun.ac.za/it/files/2020/05/volmink-768x671.png 768w, https://blogs.sun.ac.za/it/files/2020/05/volmink.png 1113w" sizes="(max-width: 500px) 100vw, 500px" /></a></p>
<ol>
<li>Notice that although it looks like Prof Volmink sent it, the email address is not correct.</li>
<li> Secondly Prof Jimmy is a very approachable person, but he is always professional in his communication so he would never say <em>&#8220;Are you free for now&#8221;. </em>Nor would he say something like this: (if you did respond to his mail)<br />
<em>&#8220;I am currently in a meeting and I don&#8217;t know when the meeting will round off. I would have called you but phone is not allowed. I will want you to handle something for me right away and I will be glad if you can do that for me as soon as possible&#8221;.</em></li>
</ol>
<p>This is a spear-phishing attack where an institution is directly attacked by impersonating prominent or public figures within the university (like the Dean) to gain access to the university network. This is an especially effective means of attack with everybody at home in lock down, where our guard is down and we are more relaxed. There was a very similar attack in September 2019, using the same tactics.  </p>
<p>Prof Volmink’s account has <strong><u>not </u></strong>been compromised. Phishers are just trying to fool us into thinking that prominent members in our leadership are emailing us asking for assistance, but they are not. It is a scam.</p>
<p>Over the next few days be on the lookout for similar mails that look like they coming from other people within the university.</p>
<p>If you do get mail like this be sure to report it to IT ASAP so they can block the attack and help people who have become victims.</p>
<p>Please immediately report such phishing scams and spam by reporting it on the ICT Partner Portal.​​</p>
<p>Go to <a href="https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115">https://servicedesk.sun.ac.za/jira/servicedesk/customer/portal/6/create/115</a>.​​</p>
<p>Fill in your information and add the email as an attachment. Your request will automatically be logged on the system.​​</p>
<p>If you have accidentally clicked on the link and already given any personal details to the phishers it is vitally important that you immediately go to the USERADM page (either <a href="http://www.sun.ac.za/password">http://www.sun.ac.za/password</a>  or <a href="http://www.sun.ac.za/useradm">www.sun.ac.za/useradm</a> ) and change your password immediately. Make sure the new password is completely different, and is a strong password that will not be easily guessed, as well as changing the passwords on your social media and private e-mail accounts, especially if you use the same passwords on these accounts.</p>
<p>&nbsp;</p>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Phishing%20scam%20from%20a%20forged%20email&amp;body=Phishing%20scam%20from%20a%20forged%20email%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2020%2F05%2Fphishing-scam-from-a-forged-email%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Phishing scam from a forged email" data-url="https://blogs.sun.ac.za/it/en/2020/05/phishing-scam-from-a-forged-email/"  data-via=""   ></a></div></div>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/email/" rel="category tag">E-mail</a>, <a href="https://blogs.sun.ac.za/it/en/category/news/" rel="category tag">News</a>, <a href="https://blogs.sun.ac.za/it/en/category/notices-2/" rel="category tag">Notices</a>, <a href="https://blogs.sun.ac.za/it/en/tag/phishing/" rel="category tag">phishing</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Phishing scam from a forged email</span></span></p>

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				<div class="post-14469 post type-post status-publish format-standard hentry category-news category-notices-2 category-phishing category-security-2">
				<h3 id="post-14469"><a href="https://blogs.sun.ac.za/it/en/2020/05/use-of-sun-email-for-personal-purposes/" rel="bookmark" title="Permanent Link to Sun email for personal purposes">Sun email for personal purposes</a></h3>
				<small>Tuesday, May 12th, 2020</small>

				<div class="entry">
					<p><a href="https://blogs.sun.ac.za/it/en/2020/04/sextortion-phishing-scams/">Recently some staff have been caught off-guard by emails from cyber criminals trying to exploit them by threatening to release sensitive video material.</a> The sender of this email does not have any video material, but tries to be psychologically manipulative and convince the receiver that he does. Unfortunately he also refers to the email receiver&#8217;s sun email address and a password they used at some stage.</p>
<p>This is not because the university&#8217;s network has been compromised. It happens because staff and students also use their sun address in a personal capacity. We highly discourage you to do this. In this case someone used their sun address on a website, for example Ster Kinekor, whose database was, at some stage, compromised. Subsequently cyber criminals gained access to the username and password. This gave them access to the person&#8217;s Ster Kinekor&#8217;s (or whichever site it was) information, but also &#8211; and this is more dangerous &#8211; to the person&#8217;s potential information everywhere he reused the email address and specific password. This includes Stellenbosch University sites and applications, including the financial and HR system. Of course, it the password has been changed over time, it will be useless. However, this remains an enormous risk.</p>
<p>Please note the following: </p>
<ol>
<li>Never use your sun email address for anything except for University applications. If you need to send personal emails, rather consider getting a free email account, for example, <a href="http://www.gmail.com/">Gmail</a>. Separating your business and personal activities is better security practice in the long run and will protect you and the University network.</li>
<li>Keep in mind that according to the <a href="http://stbweb01.stb.sun.ac.za/university/Policies/ecp/ecp_december_eng.pdf">Electronic Communication Policy</a> which all staff and students agree to when they register their usernames each year, you&#8217;re not allowed to use your sun address for personal communication and that the University owns any communication sent via email. If needed, University management has the right to access any material in your email or on your computer.  </li>
<li>If you receive an email as mentioned above, for safety sake, go and change your login details and passwords on any sites where you are registered with your @sun address.</li>
</ol>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Sun%20email%20for%20personal%20purposes&amp;body=Sun%20email%20for%20personal%20purposes%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2020%2F05%2Fuse-of-sun-email-for-personal-purposes%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Sun email for personal purposes" data-url="https://blogs.sun.ac.za/it/en/2020/05/use-of-sun-email-for-personal-purposes/"  data-via=""   ></a></div></div>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/news/" rel="category tag">News</a>, <a href="https://blogs.sun.ac.za/it/en/category/notices-2/" rel="category tag">Notices</a>, <a href="https://blogs.sun.ac.za/it/en/tag/phishing/" rel="category tag">phishing</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Sun email for personal purposes</span></span></p>

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				<div class="post-14460 post type-post status-publish format-standard hentry category-news category-notices-2 category-security-2">
				<h3 id="post-14460"><a href="https://blogs.sun.ac.za/it/en/2020/05/use-of-illegal-software-on-su-devices/" rel="bookmark" title="Permanent Link to Illegal software on SU devices">Illegal software on SU devices</a></h3>
				<small>Tuesday, May 12th, 2020</small>

				<div class="entry">
					<p><a href="https://blogs.sun.ac.za/it/files/2020/05/legal-1143114_960_720.jpg"><img loading="lazy" class="" src="https://blogs.sun.ac.za/it/files/2020/05/legal-1143114_960_720-500x333.jpg" alt="" width="368" height="245" align="right" /></a>Stellenbosch University devices are equipped with the necessary software for our staff to perform their work effectively. This includes the latest operating system; all the Microsoft applications (Office 365, including Word, Excel, PowerPoint, etc.), Adobe Acrobat Professional, TeraTerm and the necessary Antivirus software. Licenses for specialist software can also be purchased through the IT department, will fall under the University&#8217;s educational license and therefore be less expensive than a license bought in a personal capacity. These include Adobe Creative Cloud; MatLab and Statistica, among others.</p>
<p>Installing and using this software is essential for staff, however some of our staff use their SU devices for their own personal use and subsequently download and install non-supported as well as illegal software on their PCs.  <a href="https://blogs.sun.ac.za/it/en/2020/01/dangers-of-seeding-and-downloading/">This includes games and illegal series or movies. </a></p>
<p>Not only does this put the University&#8217;s network at a high risk security-wise, it also puts the University at risk legally. <!--Recently a software company contacted the University with allegations that illegal software was running on some University assets. -->Even if Information Technology does not install the software, we are still being held responsible for it if it&#8217;s an SU asset and it runs on our network. </p>
<p>The fight against illegal software and piracy is mainly fought by the BSA. The Business Software Alliance (BSA) confronts companies that use or distribute illegal<br />
software. <a href="https://blogs.sun.ac.za/it/files/2020/05/bsa-illegalsoftware.pdf">Read BSA&#8217;s statement on illegal software.</a> </p>
<p>Therefore we kindly request that you ensure that if you install software, it&#8217;s safe and legal to use. Otherwise it might have implications for you and the University.</p>
<div style="min-height:33px;" class="really_simple_share really_simple_share_button robots-nocontent snap_nopreview"><div class="really_simple_share_email" style="width:40px;"><a href="mailto:?subject=Illegal%20software%20on%20SU%20devices&amp;body=Illegal%20software%20on%20SU%20devices%20-%20https%3A%2F%2Fblogs.sun.ac.za%2Fit%2Fen%2F2020%2F05%2Fuse-of-illegal-software-on-su-devices%2F"><img src="https://blogs.sun.ac.za/it/wp-content/plugins/really-simple-facebook-twitter-share-buttons/images/email.png" alt="Email" title="Email" /> </a></div><div class="really_simple_share_twitter" style="width:100px;"><a href="https://twitter.com/share" class="twitter-share-button" data-count="horizontal"  data-text="Illegal software on SU devices" data-url="https://blogs.sun.ac.za/it/en/2020/05/use-of-illegal-software-on-su-devices/"  data-via=""   ></a></div></div>
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				<p class="postmetadata"> Posted in <a href="https://blogs.sun.ac.za/it/en/category/news/" rel="category tag">News</a>, <a href="https://blogs.sun.ac.za/it/en/category/notices-2/" rel="category tag">Notices</a>, <a href="https://blogs.sun.ac.za/it/en/category/security-2/" rel="category tag">Security</a> |   <span>Comments Off<span class="screen-reader-text"> on Illegal software on SU devices</span></span></p>

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