%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 15 0 R ] /Count 2 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> /XObject << /I1 12 0 R /I2 13 0 R /I3 14 0 R /I4 17 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250708020612+00'00') /ModDate (D:20250708020612+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Contents 7 0 R >> endobj 7 0 obj << /Length 3356 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 2.087 521.469 744.647 re f 0.773 0.773 0.773 rg 0.773 0.773 0.773 RG 45.266 746.734 m 566.734 746.734 l 565.984 745.984 l 46.016 745.984 l f 566.734 746.734 m 566.734 2.087 l 565.984 2.087 l 565.984 745.984 l f 45.266 746.734 m 45.266 2.087 l 46.016 2.087 l 46.016 745.984 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(ADJUST YOUR FONT SIZE)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(July 04,2021)] TJ ET BT 157.082 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 171.590 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Are the characters in your emails suddenly substantially smaller than a year or two ago? Not? Then you are clearly still too )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(young. For the rest of us you know who you are, I see you squinting at your screen there is a solution.)] TJ ET BT 61.016 606.442 Td /F4 9.0 Tf [(We all know you can change the font of your text in Outlook, for example. The only problem is that the receiver on the )] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(other end will have to also read your email in Tahoma size 16. Ideally you should only use a font size of 11 or 12 whether )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(you work in a Word document, in Teams or compile an email.Instead of changing the default font in your applications, )] TJ ET BT 61.016 573.475 Td /F4 9.0 Tf [(there's another way.)] TJ ET BT 78.360 553.502 Td /F4 9.0 Tf [(1.)] TJ ET BT 91.016 553.486 Td /F4 9.0 Tf [(If you are working on a laptop or tablet with a touch-pad you can access the )] TJ ET BT 394.676 553.486 Td /F1 9.0 Tf [(Text Zoom)] TJ ET BT 440.180 553.486 Td /F4 9.0 Tf [( function by stretching two )] TJ ET BT 91.016 542.497 Td /F4 9.0 Tf [(fingers away from each other. This will activate the zoom function and whatever you read on the screen will be )] TJ ET BT 91.016 531.508 Td /F4 9.0 Tf [(enlarged.)] TJ ET BT 78.360 520.535 Td /F4 9.0 Tf [(2.)] TJ ET BT 91.016 520.519 Td /F4 9.0 Tf [(If you are not working on a laptop or don't have a touch-pad, open a new email \(or reply to one\) go to Format Text )] TJ ET BT 91.016 509.530 Td /F4 9.0 Tf [(on your Outlook menu bar and select the Zoom option. It will give you the option to enlarge the text up to 200%. )] TJ ET BT 91.016 498.541 Td /F4 9.0 Tf [(\(See below\))] TJ ET q 179.250 0 0 225.000 61.016 262.343 cm /I2 Do Q BT 61.016 244.552 Td /F4 9.0 Tf [( 3. The same can be done if you have a mouse with a scroll wheel button to adjust text zoom level \(see below\))] TJ ET q 225.000 0 0 57.750 61.016 164.804 cm /I3 Do Q BT 61.016 147.013 Td /F4 9.0 Tf [( 4. Not all apps support the Text Zoom by using the touch-pad or Ctrl + mouse wheel. Here is another method for )] TJ ET BT 61.016 136.024 Td /F4 9.0 Tf [(Windows 10 if you want to change the size of text, apps & other items for all Windows apps, other than just Outlook & MS )] TJ ET BT 61.016 125.035 Td /F4 9.0 Tf [(Teams. Just right-click anywhere on your desktop. 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MFA – Everything you need to know

Friday, October 13th, 2023

Cybersecurity Awareness Month takes place during October each year. The theme for 2023 is “Secure Our World”. With this blog post, our focus is on Multi-Factor Authentication (MFA), which adds an extra layer of protection to your accounts, making it harder for hackers to get in. 

What is MFA?

Multi-Factor Authentication adds a second layer of security to your account to ensure that your account stays safe, even if someone else knows your password. This will mean that, for certain services, including Microsoft Outlook, Teams, etc. you will be prompted to provide more information in order to authenticate your identity as a Stellenbosch University student or staff member.

What are the benefits of MFA?

  • MFA improves the University’s security by adding another layer an intruder would have to penetrate.
  • MFA protects your University identity by ensuring no one else can act on your behalf even if your password has been compromised.
  • MFA safeguards you against security attacks.
  • With implementing MFA your information is protected which is one of the ways to increase the University’s reputation and trustworthiness.

Which authentication method is recommended?

The Microsoft Authenticator application can be downloaded from the Google Play Store (Android devices) and the App Store (Apple devices). Here’s a guide on how to set up Microsoft Authenticator: How to set up Microsoft Authenticator (1)

WATCH: A helpful guide on MFA

Be aware. Be secure. Be cyber smart.

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Computer Literacy and Digital Literacy – not the same thing

Wednesday, June 7th, 2023

Computer and Digital Literacy are two separate things, but they go together. For us to be effective, responsible technology users, we need to have both. In this article we explore the difference between these two concepts, and why it is important to develop digital literacy skills.

What is computer literacy?

Computer literacy is defined as the knowledge and ability to use computers and related technology efficiently, with skill levels ranging from elementary use to computer programming and advanced problem solving. Those who are computer literate have the ability to perform basic tasks on the computer. For example, switching on your computer, knowing how to access the internet, navigating a browser, and operating software systems, and completing any other tasks that make it possible to do your job.

What is digital literacy?

Digital literacy is the ability to navigate our digital environment using reading, writing, critical thinking and technical skills. It’s about using technological devices such as a smartphone, laptop or tablet, to find, evaluate and communicate information. So, digital literacy goes beyond computer literacy because it gives individuals the power to connect around the world. 

Why is digital literacy important?

Digital literacy skills are essential for participating in the modern economy. Digital literacy can play a powerful role in helping people connect, learn, engage with their community, and create more promising futures. Simply reading articles online does not address digital literacy, so it is important for everyone to understand the variety of content and possibilities that are accessible online.

  • Efficient Communication: Digital literacy improves communication that creates a more efficient workflow. It allows employees to communicate with each other through various platforms, such as email, instant messaging, video conferencing, and social media.
  • Enhances Problem-Solving Skills: With digital literacy, employees can access vast amounts of information through the internet, which allows them to research solutions to complex problems, find relevant data, and make informed decisions.
  • Increases Efficiency: Digital tools such as automation, online collaboration platforms, and project management software can increase efficiency in the workplace.
  • Improves Creativity: Digital literacy can also foster creativity in employees by providing access to various digital tools that can unleash their creative potential and produce high-quality content.
  • Better Time Management: Digital literacy can help employees manage their time more effectively.
  • Online Security: Digital literacy skills help individuals understand the importance of securing their online information and the potential risks of cyber-attacks.
  • Artificial Intelligence (AI): Digital literacy skills are crucial for leveraging AI’s benefits.
  • Big Data: Digital literacy skills have become essential for individuals to interpret and analyse vast amounts of data effectively.
  • Social Media: Digital literacy skills are essential for using social media safely and responsibly. It enables individuals to identify potential risks associated with social media.

Start your digital literacy pathway

With the Microsoft Digital Literacy classes, you can gain skills needed to effectively explore the internet. 

Sources:

YOTTABYTE

LinkedIn

Microsoft

Futurelab

SU IT Digital Literacy in a nutshell

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Email security

Friday, March 31st, 2023

Phishing and Report Message

View a PDF here: Phishing and Report Message Infographic

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Stop waiting and start updating

Friday, March 31st, 2023

Why Windows Updates are crucial for your device’s health

This article was compiled by Elnita Jacobs, Computer Technician 1: IT General Support Services, and Bradley van der Venter, Senior Configuration Specialist: IT General Support Services.

In today’s world with the ever-changing threat landscape, keeping our devices up to date is essential for ensuring they run smoothly and securely. Windows Updates is one of the most critical updates we need to keep up with. 

Windows Updates visual

 

1 – The Importance

Firstly, let’s talk about why installing Windows Updates is so important. These updates are designed to fix bugs and vulnerabilities in the operating system, improve performance, and add new features. This means that by installing updates, you can keep your device running smoothly and securely and take advantage of new features that Microsoft releases. Windows Updates can also help to protect your device from malware and other security threats, making them a critical part of your device’s overall security.

2 – “Patch Tuesdays”

It’s also worth noting that Windows Updates are typically released on the second Tuesday of every month, known as “Patch Tuesday”. This means that by default, Windows Updates are enabled to install automatically, and you can expect your device to receive updates shortly after this date each month. Additionally, if you fail to restart your device after updates have been installed, Windows will force a restart after seven days to ensure compliance. 

Please note that this is not enforcement from Stellenbosch University (SU) but from Microsoft. 

This is important to keep in mind, as it ensures that your device stays up-to-date and secure, even if you forget to restart after installing updates. For example, suppose you restart your device immediately after updates are installed. In that case, you minimise the risk of, for example, being in a meeting and then Windows notifying you that it will restart in approximately 20 minutes. 

This will only happen if you haven’t restarted your device for more than seven days after installing the Windows Updates. 

3 – The Consequences

Now, let’s consider the consequences of failing to install Windows Updates. First, when you fail to update and restart your device, you leave it vulnerable to security threats. Hackers can exploit the operating system’s vulnerabilities to gain access to your device and steal sensitive information such as passwords and financial data. Malware can also infect your device, causing it to slow down, crash, or render unusable. Additionally, failing to update your device can result in poor performance, as bugs and other issues can accumulate over time, making it harder to use your device efficiently.

One of the most significant risks of not updating your device is the possibility of data loss. If your device becomes infected with malware or crashes due to bugs, you may lose important data such as documents, photos, and videos. This can be devastating, particularly if you have not backed up your data. Additionally, if you use your device for work, you may risk losing valuable business data, which can be catastrophic for your business.

4 – The Solution

What can you do to ensure that you are keeping your device up to date? The simplest solution is to enable automatic updates on your device (Stellenbosch University Windows Asset devices joined to the domain have this enabled by default). This will ensure that your device receives updates as soon as they become available without any effort on your part. Alternatively, you can manually check for updates by going to the Windows Update in the Settings option on the Start Menu. Restarting your device regularly after installing updates is also important, as this ensures that they are fully installed and can take effect.

In conclusion, installing Windows Updates is crucial for ensuring your device runs smoothly and securely. By keeping your device up to date, you can take advantage of new features, improve performance, and protect yourself from security threats. Failing to update and restart your device for updates can lead to poor performance, data loss, and security vulnerabilities. So, ensure you enable automatic updates or manually check for updates regularly, and always restart your device after installing updates.

Reference:

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Something’s Phishy…

Monday, October 24th, 2022

 

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