%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R ] /Count 1 /Resources << /ProcSet 4 0 R /Font << /F1 8 0 R /F2 9 0 R /F3 10 0 R /F4 11 0 R >> >> /MediaBox [0.000 0.000 612.000 792.000] >> endobj 4 0 obj [/PDF /Text ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20250715125615+00'00') /ModDate (D:20250715125615+00'00') /Title (Report 07-2025) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 12 0 R 14 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 2712 >> stream 0.702 0.800 0.816 rg 34.016 34.016 543.969 723.969 re f 1.000 1.000 1.000 rg 45.266 394.115 521.469 352.619 re f 0.773 0.773 0.773 RG 0.75 w 0 J [ ] 0 d 45.641 394.490 520.719 351.869 re S 0.773 0.773 0.773 rg 61.016 409.865 m 550.984 409.865 l 550.984 410.615 l 61.016 410.615 l f 0.200 0.200 0.200 rg BT 61.016 693.716 Td /F1 14.4 Tf [(WIFI ACCESS VIA EDUROAM)] TJ ET 0.400 0.400 0.400 rg BT 61.016 664.909 Td /F2 9.0 Tf [(Posted on )] TJ ET BT 104.045 664.909 Td /F3 9.0 Tf [(August 04,2021)] TJ ET BT 170.069 664.909 Td /F2 9.0 Tf [( by )] TJ ET BT 184.577 664.909 Td /F3 9.0 Tf [(IT Communications)] TJ ET 0.153 0.153 0.153 rg BT 61.016 637.420 Td /F4 9.0 Tf [(Since the beginning of this year the MatiesWiFi service is no longer available for any staff or students for access to WiFi )] TJ ET BT 61.016 626.431 Td /F4 9.0 Tf [(on campus. Instead you will be required to use eduroam for wireless connections. This change was mainly made to )] TJ ET BT 61.016 615.442 Td /F4 9.0 Tf [(ensure better security. )] TJ ET 0.373 0.169 0.255 rg BT 152.555 615.442 Td /F4 9.0 Tf [(More information.)] TJ ET 0.373 0.169 0.255 RG 0.18 w 0 J [ ] 0 d 152.555 614.291 m 222.575 614.291 l S 0.153 0.153 0.153 rg BT 222.575 615.442 Td /F4 9.0 Tf [()] TJ ET BT 61.016 595.453 Td /F4 9.0 Tf [(To further improve security and comply to eduroam's )] TJ ET 0.373 0.169 0.255 rg BT 273.308 595.453 Td /F4 9.0 Tf [(GEANT)] TJ ET 0.18 w 0 J [ ] 0 d 273.308 594.302 m 304.313 594.302 l S 0.153 0.153 0.153 rg BT 304.313 595.453 Td /F4 9.0 Tf [( guidelines we had to implement a new security certificate. )] TJ ET BT 61.016 584.464 Td /F4 9.0 Tf [(This certificate will lead to better performance and speed up the sign-on process in future.)] TJ ET BT 61.016 564.475 Td /F4 9.0 Tf [(If you connect and sign on to eduroam on a Windows device, depending on the versions, you will be prompted with a )] TJ ET BT 61.016 553.486 Td /F4 9.0 Tf [(messages This will happen only once. Click on )] TJ ET BT 249.584 553.486 Td /F1 9.0 Tf [(Connect)] TJ ET BT 285.584 553.486 Td /F4 9.0 Tf [( and continue working as usual. Similar messages will appear if )] TJ ET BT 61.016 542.497 Td /F4 9.0 Tf [(you work on devices with Linux or Apple operating systems.)] TJ ET BT 61.016 522.508 Td /F1 9.0 Tf [(NB. Please take note that you need to enter your full sun email address when signing on to eduroam.)] TJ ET BT 61.016 502.519 Td /F4 9.0 Tf [()] TJ ET BT 61.016 482.530 Td /F4 9.0 Tf [()] TJ ET BT 61.016 462.541 Td /F4 9.0 Tf [()] TJ ET BT 61.016 442.552 Td /F4 9.0 Tf [()] TJ ET 0.400 0.400 0.400 rg BT 61.016 424.063 Td /F2 9.0 Tf [(Posted in:Connectivity,Internet,News,Notices | | With 0 comments)] TJ ET endstream endobj 8 0 obj << /Type /Font /Subtype /Type1 /Name /F1 /BaseFont /Helvetica-Bold /Encoding /WinAnsiEncoding >> endobj 9 0 obj << /Type /Font /Subtype /Type1 /Name /F2 /BaseFont /Helvetica-Oblique /Encoding /WinAnsiEncoding >> endobj 10 0 obj << /Type /Font /Subtype /Type1 /Name /F3 /BaseFont /Helvetica-BoldOblique /Encoding /WinAnsiEncoding >> endobj 11 0 obj << /Type /Font /Subtype /Type1 /Name /F4 /BaseFont /Helvetica /Encoding /WinAnsiEncoding >> endobj 12 0 obj << /Type /Annot /Subtype /Link /A 13 0 R /Border [0 0 0] /H /I /Rect [ 152.5547 614.6092 222.5747 623.7667 ] >> endobj 13 0 obj << /Type /Action /S /URI /URI (https://blogs.sun.ac.za/it/en/2020/11/matieswifi-discontinued-at-the-end-of-2020/) >> endobj 14 0 obj << /Type /Annot /Subtype /Link /A 15 0 R /Border [0 0 0] /H /I /Rect [ 273.3077 594.6202 304.3127 603.7777 ] >> endobj 15 0 obj << /Type /Action /S /URI /URI (https://eduroam.org/eduroam-and-geant/) >> endobj xref 0 16 0000000000 65535 f 0000000008 00000 n 0000000073 00000 n 0000000119 00000 n 0000000305 00000 n 0000000334 00000 n 0000000472 00000 n 0000000561 00000 n 0000003325 00000 n 0000003437 00000 n 0000003552 00000 n 0000003672 00000 n 0000003780 00000 n 0000003908 00000 n 0000004041 00000 n 0000004169 00000 n trailer << /Size 16 /Root 1 0 R /Info 5 0 R >> startxref 4259 %%EOF Connectivity « Informasietegnologie
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OneDrive: 5TB just for you

Monday, July 31st, 2017

Since June staff members have full access to the online Office365 applications. Besides Outlook email, SharePoint Online, access to the MS Office apps (for example Word, Excel, PowerPoint, etc.) and being able to download Office 2016, there is one significant advantage of using the Office365 suite – OneDrive.

OneDrive provides 5TB of cloud storage space for each staff member and student. This means you now have ample space to store your documents and your data will be available from anywhere, anytime, on any device with an internet connection.

What are the advantages of cloud services? 

  • More storage space available, up to 5TB on OneDrive and 50GB on Outlook.
  • Your data is available from anywhere, anytime, on any device. You’ll always have access to your data if you have an internet connection.
  • Your information is also safely stored, even if you lose one of your devices.  

What are the disadvantages of cloud services?  

  • Familiarise yourself with copyright regulations. Make sure you know what you are allowed to store and share online.  SU copyright agreements do not extend to storing of documents protected under the copyright law on OneDrive for business or any other public store space.
  • You are entirely responsible for your own information. Be careful who you give rights and access to, as it will compromise your information if it’s visible to other people.
  • You are responsible for synchronisation between online and local data. Synchronisation between online and local information needs to be set up correctly and done on a regular basis.
  • Keep in mind that access to cloud services when on campus will not incur any costs, but if you work from home your own data will be utilised.
  • It is very important that you keep your private usernames, passwords and information separate from your official work, to prevent your data from getting mixed up.
  • Having access to the cloud from any computer makes your digital identification vulnerable, do not use computers you do not trust to access your cloud services.

What if I have been using OneDrive personal, Dropbox and other cloud storage options? 

You can keep on using them, but it is very important that you only use these storage options for your personal data.

OneDrive for business and SharePoint online are available under the US MS Licence agreement for storage and sharing of institutional data. The storage and sharing of institutional data are not allowed on Dropbox, OneDrive personal or any other cloud storage. 

How do I get access to my OneDrive storage space?

All staff automatically has access to OneDrive. Log on to Office365 with your email address and password. OneDrive is also accessible via the portal by clicking on the Office365 link or searching for Office365 in the search field.

IMPORTANT:

  • When using cloud-based services, you have to keep your private and work usernames, passwords and data separate. Never use the same username for private and work email accounts, storage spaces and applications.
  • SU copyright agreements do not extend to storing and sharing of documents protected under the copyright law on OneDrive for business, SharePoint online or any other public store spaces.

 

 

If you have any questions, please let us know by logging a request on ServiceNow or calling our Service Desk at 808 4367. For more information on the Office365 package, please consult our FAQs or have a look at the Office365 training videos.

Network access problems: update

Thursday, July 13th, 2017

On Tuesday, during an update of PCs on our network, contradictory instructions were sent to devices, which caused some users’ network access to be blocked.

Regular updates ensure that all PCs adhere to the necessary security requirements and are vital in our fight against cybercrime.

We apologise for the inconvenience and assure you that necessary measures will be put in place to prevent any similar occurrences. A big thank you to staff in the various departments who assisted us in correcting the problem.

If you have any enquiries, please let us know by logging a request on ServiceNow or calling our Service Desk at 808 4367.

 

 

Fix for network access problem

Wednesday, July 12th, 2017

Some users will experience network problems since yesterday afternoon. Outlined below, is the easiest way to fix the problem.

STEPS:

1.       Click Start menu button

2.       Type “firewall.cpl” , then enter – this open the firewall options.

3.       Click on “Turn Windows Firewall on or off”

4.       Then Click “Turn off Windows Firewall” at every options

 

 

5.       Click “OK” to set these options.

6.       Now you should see your network return.

7.       Restart your PC, after which you have to go back to your firewall, and turn it on

8.       Click “Turn on Windows Firewall” at every option

9.       Click “OK” to set option.

Microsoft updates via VPN and data costs

Tuesday, June 6th, 2017

Did you know that your university PC always stays up to date with the latest software and you don’t have to lift a finger? 

One of the main reasons for this is that PCs without the latest software, in particular, Microsoft software, pose a high-security threat if they are connected to the SUN network without being adequately protected. Therefore, it’s extremely important that all network users’ devices are up to date at all times. The same goes for antivirus software. Recently this policy also protected SU staff against the WannaCry ransomware when it wreaked havoc around the rest of the world.

The updates are set up so that Microsoft updates will be done when you connect your device to the SUN network. Updates via the SUN network are free when you are on campus, but it could happen that updates are available for download when you are off-campus.

If you use VPN* at home to connect to the SUN network from off campus, be aware that updates may load in the background. Since they are usually quite large, this could cause unusually high traffic and/or large expenses. Microsoft updates are usually released monthly on the every second Tuesday of the month. If you have limited or use expensive data at home, keep an eye on your data usage during that week. 

*VPN (Virtual Private Network) is  a connection to the SUN-network which gives a user the same access as when he/she is on campus.  Take note that most SUN services, for example email, Sun-e-HR, my.sun.ac.za, the Useradm administration page, etc, are all directly available from the internet without a VPN connection. 

All Office365 applications now available

Monday, June 5th, 2017

Information Technology enabled the complete cloud-based Office365 package for all staff with an active role earlier this month.

The complete Office 365 package includes:
– Outlook mail
– OneDrive for Business (5TB for each staff member and student)
– SharePoint Online (public and team sites)
– Access to online MS Office apps (for example Word, Excel, PowerPoint, etc.)
– Five downloadable versions of Office 2016 for personal devices (for example laptops, tablets and smartphones) Take note that these Office 2016 versions are not allowed on any asset number devices, it’s only allowed on personal devices.

What is Office 365?

If you have any questions, please let us know by logging a request on ServiceNow or calling our Service Desk at 808 4367. For more information on the Office365 package, please consult our FAQs or have a look at the Office365 training videos.

IMPORTANT: When using cloud-based services, you have to keep your private and work usernames, passwords and data separate. Never use the same username for private and work email accounts, storage spaces and applications.

 

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