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If you are currently using Outlook distribution lists we recommend that you switch to the much more user-friendly )] TJ ET BT 61.016 542.055 Td /F3 9.0 Tf [(and functional Sympa mailing list management platform.)] TJ ET BT 61.016 522.066 Td /F3 9.0 Tf [(The reason for this is that Microsoft has started to limit the number of emails a sun email address can send to to )] TJ ET BT 61.016 511.077 Td /F4 9.0 Tf [(30 external email addresses per minute)] TJ ET BT 229.091 511.077 Td /F3 9.0 Tf [(. 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In fact, many of our staff and )] TJ ET BT 61.016 458.121 Td /F3 9.0 Tf [(students use it to administer their lists. )] TJ ET 0.373 0.169 0.255 rg BT 61.016 438.132 Td /F3 9.0 Tf [(Sympa)] TJ ET 0.18 w 0 J [ ] 0 d 61.016 436.981 m 89.024 436.981 l S 0.400 0.400 0.400 rg BT 89.024 438.132 Td /F3 9.0 Tf [( is a mailing list management \(MLM\) software and has its roots in the academic computing community in France. )] TJ ET BT 61.016 427.143 Td /F3 9.0 Tf [(Its name, which is an acronym for )] TJ ET BT 197.564 427.143 Td /F3 9.0 Tf [(Systčme de Multi-Postage Automatique)] TJ ET BT 355.631 427.143 Td /F3 9.0 Tf [( \(i.e. )] TJ ET BT 375.638 427.143 Td /F3 9.0 Tf [(Automatic Mailing System)] TJ ET BT 479.165 427.143 Td /F3 9.0 Tf [(\), also means )] TJ ET BT 61.016 416.154 Td /F3 9.0 Tf [("nice" or "friendly" in French. We're not sure exactly why the French decided to call their mailing list system "nice", but we )] TJ ET BT 61.016 405.165 Td /F3 9.0 Tf [(can confirm that it is "friendly" to use.)] TJ ET BT 61.016 385.176 Td /F3 9.0 Tf [(By using Sympa as a platform for your group emails, you will have better control over your emails and access to handy )] TJ ET BT 61.016 374.187 Td /F3 9.0 Tf [(functions such as:)] TJ ET 0.400 0.400 0.400 RG 85.866 357.014 m 85.866 357.427 85.696 357.836 85.404 358.128 c 85.113 358.420 84.703 358.589 84.291 358.589 c 83.878 358.589 83.469 358.420 83.177 358.128 c 82.885 357.836 82.716 357.427 82.716 357.014 c 82.716 356.602 82.885 356.192 83.177 355.901 c 83.469 355.609 83.878 355.439 84.291 355.439 c 84.703 355.439 85.113 355.609 85.404 355.901 c 85.696 356.192 85.866 356.602 85.866 357.014 c f BT 91.016 354.198 Td /F3 9.0 Tf [(appoint one or several moderators;)] TJ ET 85.866 346.025 m 85.866 346.438 85.696 346.847 85.404 347.139 c 85.113 347.431 84.703 347.600 84.291 347.600 c 83.878 347.600 83.469 347.431 83.177 347.139 c 82.885 346.847 82.716 346.438 82.716 346.025 c 82.716 345.613 82.885 345.203 83.177 344.912 c 83.469 344.620 83.878 344.450 84.291 344.450 c 84.703 344.450 85.113 344.620 85.404 344.912 c 85.696 345.203 85.866 345.613 85.866 346.025 c f BT 91.016 343.209 Td /F3 9.0 Tf [(manage subscriptions and unsubscriptions;)] TJ ET 85.866 335.036 m 85.866 335.449 85.696 335.858 85.404 336.150 c 85.113 336.442 84.703 336.611 84.291 336.611 c 83.878 336.611 83.469 336.442 83.177 336.150 c 82.885 335.858 82.716 335.449 82.716 335.036 c 82.716 334.624 82.885 334.214 83.177 333.923 c 83.469 333.631 83.878 333.461 84.291 333.461 c 84.703 333.461 85.113 333.631 85.404 333.923 c 85.696 334.214 85.866 334.624 85.866 335.036 c f BT 91.016 332.220 Td /F3 9.0 Tf [(add a shared document web space at the subscribers' disposal;)] TJ ET 85.866 324.047 m 85.866 324.460 85.696 324.869 85.404 325.161 c 85.113 325.453 84.703 325.622 84.291 325.622 c 83.878 325.622 83.469 325.453 83.177 325.161 c 82.885 324.869 82.716 324.460 82.716 324.047 c 82.716 323.635 82.885 323.225 83.177 322.934 c 83.469 322.642 83.878 322.472 84.291 322.472 c 84.703 322.472 85.113 322.642 85.404 322.934 c 85.696 323.225 85.866 323.635 85.866 324.047 c f BT 91.016 321.231 Td /F3 9.0 Tf [(answer questions from subscribers and potential subscribers about the list)] TJ ET 85.866 313.058 m 85.866 313.471 85.696 313.880 85.404 314.172 c 85.113 314.464 84.703 314.633 84.291 314.633 c 83.878 314.633 83.469 314.464 83.177 314.172 c 82.885 313.880 82.716 313.471 82.716 313.058 c 82.716 312.646 82.885 312.236 83.177 311.945 c 83.469 311.653 83.878 311.483 84.291 311.483 c 84.703 311.483 85.113 311.653 85.404 311.945 c 85.696 312.236 85.866 312.646 85.866 313.058 c f BT 91.016 310.242 Td /F3 9.0 Tf [(read the list archive;)] TJ ET 85.866 302.069 m 85.866 302.482 85.696 302.891 85.404 303.183 c 85.113 303.475 84.703 303.644 84.291 303.644 c 83.878 303.644 83.469 303.475 83.177 303.183 c 82.885 302.891 82.716 302.482 82.716 302.069 c 82.716 301.657 82.885 301.247 83.177 300.956 c 83.469 300.664 83.878 300.494 84.291 300.494 c 84.703 300.494 85.113 300.664 85.404 300.956 c 85.696 301.247 85.866 301.657 85.866 302.069 c f BT 91.016 299.253 Td /F3 9.0 Tf [(search in the message archive;)] TJ ET 85.866 291.080 m 85.866 291.493 85.696 291.902 85.404 292.194 c 85.113 292.486 84.703 292.655 84.291 292.655 c 83.878 292.655 83.469 292.486 83.177 292.194 c 82.885 291.902 82.716 291.493 82.716 291.080 c 82.716 290.668 82.885 290.258 83.177 289.967 c 83.469 289.675 83.878 289.505 84.291 289.505 c 84.703 289.505 85.113 289.675 85.404 289.967 c 85.696 290.258 85.866 290.668 85.866 291.080 c f BT 91.016 288.264 Td /F3 9.0 Tf [(review members of the list;)] TJ ET BT 61.016 268.275 Td /F3 9.0 Tf [(As you can see, Sympa offers much more functionality than your normal Outlook distribution list. 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“Sextortion” scams

Tuesday, April 28th, 2020

There has been a resurgence of “sextortion” phishing scams recently but with a slight twist.

“Extortion phishing” or “sextortion” is an aggressive form of a phishing attack that targets potential victims in an e-mail demanding bitcoin in exchange for a promise of non-disclosure of an alleged sexual offence.

The aim of these sextortion e-mails is clear – to force their intended victims to pay up for their silence, or the footage will be shared on social networks. Ultimately this is a typically insidious scam that could easily snare an unsuspecting user.

This variant however has an added twist, in that the phishing scammers are displaying a stolen password (from other websites) that their victims use, to grab their victim’s attention.

It is usually those other websites (e,g,. hotmail, Instagram, Paycity or Facebook) that hackers use to gain access to our data, so changing those passwords are very important.

As in the example below we received earlier this week:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Several students and personnel say that they have also received similar phishing e-mails, and that password that they had used were displayed in the subject line. They were all concerned that their network account was under attack.

If you receive such a mail, there is little danger to you UNLESS you

  1. respond to the sender
  2. still use that same password for other non-university accounts and use a variation of that password.

If it is an old password that they are displaying, then the danger to you is relatively small, but if you are still using it on a different website or application please change and update immediately.

[ARTICLE BY DAVID WILES]

Phishing emails, SMS and WhatApp messages offering payment relief during lock down

Wednesday, April 1st, 2020

A new potential threat has emerged as we enter the 2nd week of the national lock down and facing the beginning of the new month with bills  to be paid.

Phishers are already targeting the South African public with so-called COVID-19 phishing scams, attaching malware infected attachments and encouraging victims to click on a link to download “important information about the COVID-19 pandemic”.

However this week’s scam involves emails, SMS and WhatsApp messages being sent with information about “Payment Relief” from South African banks.

While it is true that most major South African banks are offering payment relief measures to their customers, phishing scammers have grasped this opportunity and adapted their tactics to send emails with content like the following:

“Dear Valued Customer,

“At ABSA Bank, we realise that this is a difficult time for our customers and businesses whose financial means are being negatively affected. After careful consideration and engagements with The Minister of Finance the, Hon. Tito Titus Mboweni, we are pleased to offer you, as a valued customer, a once-off access to a comprehensive relief programme. Please click on the following link to see if you qualify for payment relief.

VERIFY YOUR ACCOUNT

This is a once-off offer made to selected customers and will close at midnight on 2 April 2020.”

This is one such e-mail, but similar scams with forged identities from other South African banks, as well as Whatsapp and SMS messages will also surface. Note the specific deadline and the call to verify your account. Your bank won’t ever ask you to verify your account by email and certainly won’t give you a day to make such a decision. 

If you need to make use of a relief programme, rather contact your bank directly than reply to an online message. 

Here is a collection of the current verified details for payment relief from South Africa’s 4 major banks:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 [ARTICLE BY DAVID WILES]

Sending emails to large groups

Monday, March 2nd, 2020

Occasionally it is necessary to send emails to external students or other large groups of people who are not part of the sun domain. If you are currently using Outlook distribution lists we recommend that you switch to the much more user-friendly and functional Sympa mailing list management platform.

The reason for this is that Microsoft has started to limit the number of emails a sun email address can send to to 30 external email addresses per minute. Therefore, if you send to more recipients, Microsoft automatically blocks your account as their attempt to prevent spam. More detailed information on Microsoft’s policies regarding email limits, can be found on their website.

For many years the university has been using Sympa as mass mailing solution successfully. In fact, many of our staff and students use it to administer their lists. 

Sympa is a mailing list management (MLM) software and has its roots in the academic computing community in France. Its name, which is an acronym for Système de Multi-Postage Automatique (i.e. Automatic Mailing System), also means “nice” or “friendly” in French. We’re not sure exactly why the French decided to call their mailing list system “nice”, but we can confirm that it is “friendly” to use.

By using Sympa as a platform for your group emails, you will have better control over your emails and access to handy functions such as:

  • appoint one or several moderators;
  • manage subscriptions and unsubscriptions;
  • add a shared document web space at the subscribers’ disposal;
  • answer questions from subscribers and potential subscribers about the list
  • read the list archive;
  • search in the message archive;
  • review members of the list;

As you can see, Sympa offers much more functionality than your normal Outlook distribution list. Any staff member can use Sympa, simply go to https://sympa.sun.ac.za/sympa.
If you need any assistance in setting up your Sympa distribution list, please log a request for assistance on the ICT Partner Portal.

New warning banner for your email

Tuesday, February 4th, 2020

The nature of cyber-attacks is always evolving and Information Technology, with the help of staff and students, has to do everything within our power to try and prevent them.

In an attempt to tighten cyber security on campus, we will soon provide a new warning which can identify the origin of an email. By establishing the origin of email, it’s easier to protect against cyber security risks such as malware, spoofing and phishing. 

From now on, every time you receive email from outside campus a yellow banner will be displayed at the top of your email:

Click for a larger image

 

Click for a larger version

When staff or students receive a potentially dangerous email which seems to have been sent from a colleague with a sun.ac.za address, they will immediately be able to see that it is, in fact, not from their colleague, but from an address outside the university.

Just keep in mind that the banner does not indicate that the email is necessarily a security risk, but that the possibility exists and that you need to be extra careful when responding to it.

We will continuously assess the effectiveness of this decision and reconsider if necessary. For any additional enquiries, please send an email to help@sun.ac.za.

Phishing from staff email

Monday, October 14th, 2019

An email with the subject “Purchase Order 98474” has been sent from a sun email address to staff and students. The email ask you to click on a link to open your purchase order information (also see image below)

This is not a legitimate email, but a phishing attempt from a compromised university account.

By clicking on links and providing your information, you give criminals access to your personal information and your accounts. If you think your account or device has been compromised or you notice suspicious activity:

Immediately change your password on www.sun.ac.za/password.

Contact the IT Service Desk by logging a request or calling 808 4367. 

 

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